About the job
Join Our Team
At OpenAI, our mission is to ensure that general-purpose artificial intelligence serves the greater good for all humanity. We are committed to the real-world deployment of our technologies and their continuous improvement based on practical usage and potential misuse.
The Intelligence and Investigations team plays a critical role in this mission by identifying, examining, and mitigating the misuse of our products, focusing on significant and innovative harms. Our efforts empower partner teams to create data-driven model policies and develop robust safety measures. By gaining a deep understanding of abuse patterns, we help guarantee that OpenAI's products are utilized safely in the creation of impactful and rewarding applications.
About the Position
As a Technical Abuse Investigator within the Intelligence and Investigations team, your primary responsibility will be to detect, investigate, and thwart malicious activities on OpenAI’s platform. You will enhance portions of the investigative process to enable our team to effectively counteract harm on a larger scale. This position uniquely blends traditional investigative acumen with strong technical skills, as much of the work involves navigating intricate datasets to uncover actionable abuse signals, rather than merely reviewing isolated reports.
Beyond performing direct investigations, this role is designed to amplify the capabilities of the broader investigations team. You will work on scaling or automating essential yet intricate processes, crafting and implementing lightweight technical solutions, like notebook templates, data pipelines, or internal utilities, that empower specialized investigators to detect, track, and address abuse more effectively than what a single investigator could achieve. Success will not only be measured by the number of investigations completed but also by how efficiently your contributions allow you and your teammates to operate.
You will collaborate closely with engineering, legal, investigations, security, and policy partners to address urgent escalations, examine activities that surpass existing safeguards, and translate investigative findings into scalable detection and enforcement strategies.
This role will require participation in an on-call rotation to manage urgent escalations beyond standard work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise disturbing material. This position operates in the PST time zone and is open to remote candidates within the United States, although we have a strong preference for applicants based in San Francisco or New York.
