Technical Account Manager at TTEC Digital | Manila
TTEC DigitalManila
Remote Full-time
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Experience Level
Experience
Qualifications
Proven experience in account management or a similar role within a technical environment. Strong understanding of AWS services, particularly Amazon Connect. Excellent communication and interpersonal skills. Adept at problem-solving and critical thinking. Ability to work independently and manage multiple projects simultaneously. Willingness to adapt to changing priorities and work under pressure.
At TTEC Digital, we empower our clients to ensure their employees feel valued and fully supported, as we believe that an extraordinary customer experience begins with a satisfied employee. Our vision is to create an environment where employees can truly thrive.
We are currently looking for a Technical Account Manager to nurture strategic client relationships, facilitate platform adoption, and guarantee measurable success within Amazon Connect and AWS-based contact center ecosystems. This role encompasses technical leadership, client collaboration, and operational excellence to provide a seamless and high-value Managed Services experience.
This position is fully remote! Candidates must be prepared to interview and work in US-based time zones for this full-time role.
About TTEC Digital
TTEC Digital is dedicated to coaching clients to enhance their employee experience, fostering a culture where every employee feels valued and empowered to succeed. We prioritize a workplace that supports growth and development, ensuring that our teams are equipped to deliver exceptional customer experiences.
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