Technical Account Manager – Data & Analytics (Remote - Mexico Only)

Orion Innovation stands as a distinguished, award-winning global firm, specializing in business and technology services. We are committed to driving transformative business solutions and product development, underpinned by innovative digital strategies, user experience design, and advanced engineering methodologies. Our agility, extensive scale, and maturity…

Join ALTEN Mexico, a leading engineering firm dedicated to providing innovative solutions for engineering, technology, and product development across diverse industries.As an Aftersales Warranty Specialist, you will be instrumental in the Aftersales Premium Car department. Your primary responsibility will be to conduct technical and analytical evaluations of automotive warranty cases, positioning you as a subject-matter expert in aftersales, engineering, quality, and service operations.This senior-level position demands a high degree of technical expertise, sound judgment, and outstanding communication skills. You will serve as a technical authority and a trusted decision-maker, ensuring warranty decisions are consistent, fair, and well-documented, thereby safeguarding the company’s financial interests and brand reputation.Key ResponsibilitiesThoroughly evaluate automotive warranty claims by analyzing technical reports, failure analyses, and field data.Determine warranty applicability based on company policies, contractual terms, and legal or regulatory requirements.Analyze detailed technical documentation regarding vehicle or component failures.Assess root cause analyses, test results, and usage conditions to establish warranty coverage.Work closely with engineering and quality teams to understand failure mechanisms and design intent.Accurately interpret warranty terms, exclusions, and limitations.Monitor warranty trends, claim rates, and cost drivers.Identify abnormal patterns, emerging quality risks, or supplier-related issues.Maintain and update warranty procedures, guidelines, and decision frameworks.Effectively communicate complex technical or legal topics to both technical and non-technical audiences.

Doctoralia connects patients and healthcare specialists across Mexico through its digital platform. The company’s SaaS tools aim to make clinical practice more efficient and patient-focused for medical professionals and their teams. Role overview The Operations Support Specialist coordinates and improves daily operations at Doctoralia’s Mexico City office. This position works with both internal teams and external clients, handling a mix of administrative tasks, incident resolution, and process improvement initiatives. What you will do Assist internal teams with daily operations, ensuring workflows remain efficient and incidents are resolved quickly. Update and maintain databases, reports, and documentation, keeping all information accurate and confidential. Identify areas where operational procedures can be improved and suggest practical solutions to increase efficiency. Coordinate with suppliers and various internal departments to meet deadlines and maintain service quality. Track key operational metrics and share insights to support business decisions. Requirements 1 to 2 years of experience in operations, administration, or support roles, including administrative work and incident management. Comfort working in startup, marketing, or advertising environments. Familiarity with Jira, Salesforce, CRMs, or similar operational management platforms. Strong organizational skills, a proactive mindset, and effective problem-solving abilities.

As a Renewal Sales Specialist at Hitachi Vantara, you will play a crucial role in managing, selling, renewing, and expanding service relationships with our customers. Your mission will be to maximize revenue through maintenance renewal contracts while providing exceptional support and service.About Hitachi Vantara:We are the data foundation trusted by innovators across the globe. Our high-performance data infrastructure empowers a variety of industries, from financial institutions to entertainment venues, enabling them to harness data effectively and achieve remarkable results.Join us in shaping the future of data-driven solutions as we embark on our next phase of growth. We value diversity and encourage individuals who are passionate about making a significant impact with data to apply.The Team:The Renewal Sales team consists of dedicated advisors focused on selling maintenance renewal contracts. Our goal is to ensure optimal support for our clients while driving revenue growth through strategic contract renewals for both hardware and software services. Collaboration is key, and you will work closely with customers, channel partners, and field sales teams.Your Role:As a Renewal Sales Representative, you will assess opportunities, drive efficiencies, and enhance profitability within the renewal lifecycle. You will engage with various internal stakeholders, including sales teams and support divisions, to facilitate negotiations and deliver accurate forecasts to leadership.

Join ALTEN Mexico, a leading force in the engineering and technology sectors, where we are dedicated to creating innovative solutions for a diverse range of industries including Automotive, Energy, and Aeronautics. With a robust team of over 250 specialists and the support of the ALTEN Group, operating in 30 countries with more than 46,000 engineers, we thrive on transforming complex challenges into pioneering solutions.As an IT Security Specialist, you will play a vital role in protecting our systems and data. Your expertise will significantly contribute to the formulation, execution, and oversight of comprehensive security protocols that safeguard our information assets and ensure compliance with regulatory requirements.Main Responsibilities: Formulate and execute IT security policies and procedures to maintain system integrity. Supervise security systems and controls, evaluating their effectiveness in safeguarding corporate assets. Conduct risk assessments to pinpoint vulnerabilities and propose mitigation strategies. Facilitate training sessions to inform employees about security best practices and protocols. React to security incidents, performing investigations and delivering detailed reports. Stay informed about the latest security threats, trends, and compliance mandates.

Join us at pfm as we enhance our operations across Mexico, Brazil, Argentina, Colombia, Chile, and Peru. We are actively seeking a Senior Regulatory and Startup Specialist in Mexico to be a vital part of our team! In this pivotal role, you will leverage your extensive experience in regulatory affairs and site startup processes. Your responsibilities will vary based on your location and may include, but are not limited to, the preparation and submission of clinical trial applications to the relevant Competent Authorities and IRB/Ethics Committees, review and adaptation of Informed Consent Forms, collection and quality review of essential documents, assisting sites with IRB/EC submissions, and supporting the Site Contract Management team with budget and contract negotiations. As a Senior Regulatory and Startup Specialist, you may serve as a Subject Matter Expert for inquiries from other in-country team members (including CRAs and CSSs) regarding site startup activities. You will also provide training to less-experienced staff, and may be identified as the owner of country-specific tools and guidance documents, facilitating knowledge sharing on local startup activities and ensuring compliance with both local and international clinical trial regulations. Key Responsibilities: Ensure timely and quality delivery of site activation readiness within assigned countries/sites, proactively identifying and mitigating risks. Prepare Clinical Trial Application Forms and comprehensive submission dossiers (including initial submissions and amendments) for Competent Authorities, Ethics Committees, and other local bodies, adhering to local requirements and timelines to obtain necessary approvals for clinical trials. Engage with Competent Authorities and Ethics Committees to facilitate smooth submission processes and address any queries.

As a Validation Specialist at Samsara, you will play a crucial role in ensuring the quality and compliance of our products. Your expertise will contribute to the integrity of our solutions and customer satisfaction. Join our dynamic team and help us redefine the standards of validation in the tech industry.

Who We AreSamsara (NYSE: IOT) is a leader in the Connected Operations™ Cloud sector, offering a platform designed for organizations reliant on physical operations. Our technology enables clients to leverage Internet of Things (IoT) data to gain actionable insights, enhancing their operational efficiency. We are dedicated to improving the safety, efficiency, and sustainability of sectors that drive the global economy, including agriculture, construction, field services, transportation, and manufacturing. Join us as we lead the digital transformation within these essential industries.At Samsara, you will play a pivotal role in shaping the future of physical operations by contributing to a diverse range of product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a publicly traded company, you will enjoy the autonomy and support needed to make a significant impact as we build for sustainable growth.About the Role:We are on the lookout for a seasoned Senior Escalation Specialist to join our Global Technical Support team. In this role, you will provide personalized, high-priority support to our customers, delivering exceptional care and urgency. Your responsibilities will include communicating at an executive level with both customers and internal stakeholders, managing time-sensitive escalations, and ensuring a seamless customer experience. Collaborating closely with various teams including Sales, Customer Success, Technical Support, Product Management, and Engineering is essential to your success.The ideal candidate will possess outstanding executive-level communication skills and a proven history of managing critical escalations and projects that yield positive outcomes for our customers. We're seeking a creative problem solver with a strong dedication to exceptional service and customer satisfaction.This is a fully remote position open to candidates located in Mexico.You Should Apply If:You want to make a difference in industries that sustain our world: Your contributions will lead to tangible outcomes, ensuring that essential services remain operational.

Join our dynamic team at Appen as a Spanish-Mexico Linguistic Specialist. In this role, you will contribute to the development and refinement of linguistic resources, ensuring the highest quality of language data. This is an exciting opportunity for individuals passionate about language and culture to make a significant impact on our global projects.

remote-talent-latam seeks a TikTok Shop Specialist to strengthen e-commerce activity through the TikTok platform. This position is fully remote and open to candidates based in Mexico or anywhere in Latin America. Role overview This role centers on managing daily operations for a TikTok Shop. The specialist will handle customer interactions, maintain shop performance, and work to boost both sales and brand visibility. What you will do Manage day-to-day operations for the TikTok Shop Respond to customer questions and resolve issues Enhance the shop's online presence to support sales growth and brand awareness Requirements Creative approach with a focus on achieving results Comfortable adapting to changing situations Experience with TikTok Shop or similar e-commerce platforms is considered an advantage

Join ALTEN Mexico, a subsidiary of the prestigious ALTEN Group, a recognized leader in engineering and information technology with over 30 years of experience across 30 countries. We proudly employ more than 46,000 professionals, with a significant majority being engineers.We are actively seeking a talented Power BI Developer to enhance our enterprise data analytics services.Key Responsibilities:Develop enterprise-level data analytics solutions with a focus on supply chain, business, and finance.Convert legacy Power BI reports for final client delivery.Adhere to GSC INSIGHTS development guidelines for both front-end and back-end projects.Analyze, mine, transform, and model data to boost productivity, enhance decision-making, and secure a competitive edge.Conduct statistical analysis to ensure accurate predictive forecasting and classification.Oversee all aspects of data processing utilizing customized reporting functions.Maintain analytical systems, verify data accuracy, and serve as a liaison with business stakeholders.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

Change.org seeks a Communications Specialist based in Mexico to help increase brand visibility and public trust. This role focuses on turning impactful petitions into stories that resonate with a broad range of audiences across the country. Role overview The Communications Specialist will identify timely stories and connect them to Mexico’s political, social, and cultural context. Responsibilities include crafting narratives that capture national attention, especially during key moments. The position requires strategic use of social media and building relationships with journalists, influencers, new media, and decision-makers. Outreach efforts will span a wide media and political spectrum, including conservative and center-right networks. The Communications Specialist reports directly to the Communications Manager in Mexico. What you will do Spot and develop stories tied to current events and the national conversation. Create compelling content that highlights high-impact petitions. Engage with journalists, influencers, and key stakeholders to broaden Change.org Mexico’s reach. Use social media strategically to amplify messages and drive engagement. Build connections across diverse media and political groups. About Change.org Change.org is the world's largest platform for democracy, with over 100 million users each year. The organization is investing in AI to build tools that help people unite and find common ground on important issues. The platform is being rebuilt to empower anyone to become a civic leader, and new features will soon highlight issues with broad agreement to mobilize collective action. The team at Change.org is dedicated to strengthening democracies worldwide by combining technology with social impact.

ALTEN Mexico is a proud member of the ALTEN Group, a distinguished global leader in engineering and technology consulting. With over three decades of expertise, ALTEN Group operates in 30 countries and houses a workforce of more than 46,000 engineers across diverse sectors. ALTEN Mexico delivers an extensive array of engineering services, encompassing concept development, design, product development, and implementation.We are currently in search of an innovative and motivated Junior Service Designer to join our Feature Team.In this role, you will engage with cross-functional teams to conceptualize and develop service features for software applications and systems. Your contributions will involve analyzing and assessing service requirements, creating service design deliverables, and collaborating closely with software engineers and designers to bring service features to fruition.Your key responsibilities will encompass:1. Support for Functional Safety Processes (ISO 26262)Assist in executing functional safety lifecycle activities under guidance and contribute to the development and upkeep of vital documentation, including the Safety Plan, Safety Case, and audit reports.2. Technical and Risk AnalysisSupport the execution of Hazard Analysis and Risk Assessment (HARA) to identify safety functions and determine ASIL levels, while also aiding in the creation and revision of FMEAs and Fault Tree Analyses (FTA).3. Requirements Management and TraceabilityDraft, organize, and manage both technical and safety requirements, ensuring traceability between requirements, design elements, test cases, and verification activities.4. Integration and Validation SupportCollaborate with validation teams to guarantee that test activities address safety objectives and review test outcomes (HIL and vehicle testing) from a functional safety standpoint.5. Technical Problem SolvingAct as a contributing member of the first-response team for incident analysis, applying root cause analysis methodologies to reported safety, quality, or warranty issues.6. Technical Coordination and CommunicationServe as a supportive link between engineering teams (Systems, Software, Hardware, Validation) regarding functional safety topics and participate in technical reviews and “Voice of the Customer” sessions.7. Benchmarking and Continuous ImprovementConduct benchmarking analysis of competitor safety systems and functionalities, documenting and supporting the implementation of lessons learned.

Role overview Varicent seeks a Technical Account Manager with expertise in Analytics and SQL. This remote role, available anywhere in Mexico (including Aguascalientes), focuses on supporting clients who use Varicent’s analytics platform. The position involves helping organizations gain actionable data insights and technical solutions to strengthen their business strategies. What you will do Serve as the primary technical contact for assigned clients working with Varicent’s analytics tools Offer guidance and support to help clients reach their goals with analytics and SQL-driven solutions Collaborate with client teams to understand their objectives and improve how they use data Provide timely and accurate technical assistance to maintain strong client satisfaction Location This position is fully remote and open to candidates living anywhere in Mexico.

Join Lely as a TSS Specialist in Mexico, where you will be pivotal in implementing and supporting our cutting-edge robotic solutions for the dairy industry. Your role encompasses the entire technical lifecycle of our systems—from installation and commissioning to ongoing maintenance and updates. During this exciting phase, you will directly influence the success of our initial farms and cultivate long-lasting relationships with our clients and partners.You will report to the Country Sales Lead while collaborating with the local Financial Controller, FMS Advisor, and the Sales & Service Department based in the Netherlands. In this dynamic and evolving team environment, you will contribute to defining Lely’s technical service standards across the region.Your primary responsibilities will include:Executing complete installation and commissioning of Lely products, ensuring a seamless and satisfactory startup for our customers.Conducting preventive and corrective maintenance, alongside system updates and optimizations.Providing immediate on-site and remote support for urgent technical concerns.Training farmers and regional partners on the operation and upkeep of products.Monitoring technical performance and identifying opportunities for improvement.Adhering to Lely’s safety, quality, and operational guidelines in all activities.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

Turner Townsend is hiring a Business Development and Marketing Specialist based in Mexico City. This role centers on advancing the company’s marketing strategies and supporting business development across the region. Role overview The specialist will focus on building and maintaining relationships with key stakeholders and clients. The position plays an important part in Turner Townsend’s regional growth, working to expand the company’s presence and reputation. Key responsibilities Drive and execute marketing campaigns tailored to the local market Identify and pursue new business opportunities Foster strong connections with clients and stakeholders Support efforts to strengthen market presence and improve client satisfaction Requirements Strategic approach to marketing and business development Experience planning and delivering effective marketing initiatives Ability to identify and act on new business opportunities Strong relationship-building skills

ALTEN Mexico is a premier engineering firm renowned for delivering cutting-edge solutions tailored to engineering, technology, and product development projects. Our commitment spans multiple industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail, providing comprehensive services from project design and development to testing, validation, programming, implementation, and manufacturing.As a proud subsidiary of the ALTEN Group, we collaborate with international clients and are currently seeking an Electronic Validation Engineer to ensure that alternative electronic components replacing End-of-Life (EoL) parts uphold all functional, safety, reliability, and compliance standards within automotive Electronic Control Units (ECUs). This role involves conducting risk-based delta validation, designing and executing test plans, analyzing results, preparing detailed technical reports, and collaborating with cross-functional teams utilizing tools such as JIRA, PLM systems, CANoe/CANalyzer, Siemens Capital, Altium, and Ansys.