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Experience Level
Mid to Senior
Qualifications
Proven experience in account management, preferably in software or technology sectors. Strong technical background, with the ability to understand and communicate complex software solutions. Excellent problem-solving skills and a customer-oriented mindset. Ability to work independently and collaboratively in a fast-paced environment. Exceptional communication and interpersonal skills.
About the job
Join our dynamic team at Shiji Group as a Technical Account Manager, where you'll leverage your technical expertise to support our innovative hotel software solutions. In this role, you'll be responsible for managing client relationships, ensuring successful implementation, and providing ongoing support to enhance customer satisfaction and drive product usage.
As a key member of our team, you will work closely with clients to understand their needs, troubleshoot issues, and communicate best practices. Your ability to translate technical concepts into user-friendly language will be essential in fostering strong partnerships with our clients.
About Shiji Group
Shiji Group is a global leader in providing innovative technology solutions for the hospitality industry. With a commitment to excellence and customer service, we empower hotels and restaurants with the tools they need to enhance guest experiences and streamline operations. Join us and be part of a passionate team that is reshaping the future of hospitality technology.
Join Mattermost, the premier collaborative workflow platform trusted by leading organizations including the U.S. Department of War and Fortune 500 companies. Our platform operates both on-premises and in private cloud environments, offering a secure suite of services including messaging, file sharing, workflow automation, audio and screenshare features, and comprehensive project management tools—all while ensuring full control over data and operations. Mattermost is at the forefront of high-stakes workflows, facilitating mission planning, real-time operations, DevSecOps, incident response, and cyber defense, enabling safe collaboration from tactical environments to enterprise headquarters. Teams can seamlessly operate across web, desktop, and mobile devices, with integrated interoperability for Microsoft Teams, Outlook, and Microsoft 365.To discover more, visit www.mattermost.comMattermost is on the lookout for a Senior Technical Account Manager (TAM) who will act as a customer-facing technical leader, ensuring the successful implementation, integration, and ongoing secure operation of the Mattermost platform for enterprise, public sector, and defense clients throughout Germany and Europe.This position requires a blend of in-depth knowledge in infrastructure, cybersecurity, and DevSecOps, along with exceptional customer engagement and project leadership skills. The TAM serves as a trusted technical advisor, connecting engineering, product, and customer teams to facilitate secure, compliant, and mission-critical implementations within highly regulated and air-gapped environments.
Jobgether is looking for a Technical Account Manager based in Germany. This position serves as the main contact for clients, focusing on their technical needs and helping them get the most from our products and services. Role overview The Technical Account Manager builds strong relationships with clients and provides support that helps them succeed. This role works closely with teams across the company to ensure client satisfaction and smooth communication. What you will do Act as the primary contact for client technical matters Support clients in using our products and services effectively Facilitate product training sessions for clients Work with internal teams to resolve technical issues Guide clients through our solutions and help them reach their goals Requirements Strong relationship-building skills Experience supporting clients in a technical capacity Ability to collaborate with cross-functional teams Comfort explaining complex solutions to clients
Role Overview LinkedIn seeks an Enterprise Technical Account Manager for the EMEA region, based in Berlin. This role focuses on supporting enterprise customers, acting as their primary technical contact. The position centers on building strong relationships, understanding each customer's environment, and helping them achieve their goals with LinkedIn's solutions. What You Will Do Serve as the main technical contact for enterprise clients across EMEA Deliver tailored support and solutions based on each customer's needs Strengthen customer engagement and satisfaction through proactive communication Navigate complex customer environments and help resolve technical challenges Share insights to support customers' strategic decisions What Helps in This Role Experience in technical account management Skill in building and maintaining customer relationships Comfort working with enterprise clients and complex systems
We are seeking a dynamic and motivated Technical Account Manager to join our EMEA team in Berlin. In this role, you will be the primary technical point of contact for our valued customers, ensuring they receive the highest level of service and support. You will work closely with clients to understand their needs and help them maximize their investment in our products and services.As a Technical Account Manager, you will be responsible for driving technical engagement, managing technical issues, and collaborating with various teams to deliver solutions that meet customer expectations. Your technical expertise will be essential in guiding customers through implementation processes and providing ongoing support.
Dataiku is the leading platform for AI success, providing an enterprise orchestration layer designed for building, deploying, and governing AI initiatives. Our solution enables teams to create and manage analytics, machine learning, and AI agents within a unified environment, ensuring the transparency, collaboration, and control essential for enterprises. By integrating with data platforms, cloud infrastructures, and AI services, Dataiku connects the entire enterprise AI stack, empowering organizations to implement AI solutions across diverse vendor environments while maintaining centralized governance.The world’s foremost companies trust Dataiku to operationalize AI and leverage it as a core driver of business performance, yielding tangible results. Discover more through the Dataiku blog, LinkedIn, X, and YouTube.As a Technical Account Manager, you will serve as a highly skilled Architect, combining deep technical expertise with exceptional interpersonal abilities to support a select group of strategic clients (approximately three per TAM). You must demonstrate agility in navigating challenging customer scenarios, whether engaging a client CTO in the boardroom or collaborating with a client admin on command line tasks. Success in this role requires proficiency as both a communicator and a practitioner, effectively managing client relationships while maintaining oversight of the technical components of your accounts.
Role overview Applike is looking for a Senior Technical Account Manager in Hamburg to help strengthen and grow client partnerships. This role focuses on supporting clients, offering practical guidance, and making sure they get the most from Applike’s solutions. What you will do Maintain and deepen relationships with key clients Use technical knowledge to offer strategic advice Help clients realize the full value of Applike’s products
Role Overview ABOUT YOU GmbH is hiring a Senior/Expert Technical Account Manager for a full-time role in Hamburg. This position focuses on supporting key clients by providing technical guidance and ensuring their needs are met. Main Responsibilities Build and maintain strong relationships with assigned clients. Understand each client’s technical requirements and business goals. Offer tailored technical solutions that help clients succeed. Support customer satisfaction and encourage long-term retention.
Role overview The Technical Account Manager (German Speaking) at wizinc focuses on building and maintaining strong relationships with clients in Germany. This position can be based in Berlin, Munich, or performed remotely from anywhere within Germany. The role involves supporting customers who use wizinc's solutions and ensuring their needs are met. What you will do Serve as the primary contact for assigned clients, addressing technical questions and requests Offer proactive support to help clients maximize the value of wizinc's products Deliver timely and high-quality service to clients Communicate clearly and professionally in German with a varied client base Location Berlin, Germany Munich, Germany Remote within Germany
As a Technical Account Manager (TAM) at Zeotap, you will play a pivotal role in managing the implementation of our cutting-edge customer data platform (CDP). You will oversee the seamless delivery of CDP solutions, guiding customers through the initial setup and ongoing adoption of new product features. Collaborating closely with Solution Engineers, Account Executives, and Customer Success Managers, you will ensure a smooth transition from pre-sales to post-sales, meeting all technical requirements and integrating our solutions with existing customer systems.Your expertise will be vital as you liaise with internal teams including product, engineering, infrastructure, and support, ensuring that client needs are met and informing future product development. This position offers the flexibility of remote work within Germany.ImpactIn your role as a Technical Account Manager, you will significantly influence the customer experience on the Zeotap platform, making you a key contributor to our business success. Your deep knowledge of our product portfolio will empower you to educate both external clients and internal teams on the various modules and functionalities available.
Role Overview ABOUT YOU GmbH is looking for a Senior Technical Account Manager to bridge the gap between technical teams and clients. This role centers on communication, translating technical concepts into practical guidance for clients and internal teams alike. What You Will Do Manage and nurture key client accounts, acting as the main point of contact for technical matters Translate complex technical information into clear, actionable recommendations Identify areas for account growth and improvement Work closely with technical teams to ensure client needs are understood and met Address and resolve client issues, drawing on technical knowledge and problem-solving skills Build and maintain strong, long-term client relationships Location This position is based in Hamburg.
About LangfuseLangfuse is an innovative Open Source LLM Engineering Platform that empowers teams to create impactful AI applications through advanced tracing, evaluation, and prompt management. As a leading solution in our field, we are proud to be trusted by 19 of the Fortune 50, serving over 2,000 customers with more than 26 million monthly SDK downloads and 6 million Docker pulls.As part of ClickHouse since January 2026, we are dedicated to evolving LLM observability as a core data challenge, leveraging our existing infrastructure to accelerate product development while remaining committed to open-source principles and self-hosting. Our experienced team, located in Berlin and San Francisco, thrives on collaboration and innovation.If you're passionate about technology and want to be part of a dynamic team driving the future of AI applications, we invite you to join us!
Join our dynamic team at Shiji Group as a Technical Account Manager, where you'll leverage your technical expertise to support our innovative hotel software solutions. In this role, you'll be responsible for managing client relationships, ensuring successful implementation, and providing ongoing support to enhance customer satisfaction and drive product usage.As a key member of our team, you will work closely with clients to understand their needs, troubleshoot issues, and communicate best practices. Your ability to translate technical concepts into user-friendly language will be essential in fostering strong partnerships with our clients.
adjoe is revolutionizing the mobile advertising landscape. Utilizing cutting-edge AI, first-party data, and elite engineering talent, we have optimized the offerwall experience for app publishers, offering solutions such as Playtime and Arcade – now recognized as the most rapidly expanding rewarded advertising channel in the world, enhancing user engagement, retention, and revenue generation.Moreover, we are making strides in programmatic advertising through our intelligent bidding system, adjoe Ads. This comprehensive ecosystem links app developers to over 600 million global users, facilitating scalable growth. With a substantial $100 million investment from Bertelsmann and operational bases in Hamburg, Boston, Singapore, and Tokyo, adjoe is at the forefront of transforming app and advertising experiences.Become a part of our journey.Join Our Rewarded Solutions TeamOur Rewarded Solutions team is responsible for developing the technology behind adjoe's groundbreaking rewarded engagement products, which serve over 57 million mobile users daily.The team employs a robust tech stack comprising three primary components: native Android and iOS SDKs crafted in Java/Kotlin and Swift to manage intricate engagement flows; customizable offerwall applications developed with React TypeScript; and a high-performance Golang backend hosted on AWS that processes millions of events each hour. Our system effectively matches games with their ideal users, delivering satisfaction-optimized rewards through data processed with AWS Athena, Kafka, Spark, S3, and MySQL.For team members, this translates to access to cutting-edge resources to create captivating rewarded ad experiences that integrate seamlessly into top-tier apps, while yielding outstanding results for advertisers and monetizers in this leading-edge technology.
As a leading company within the AppLovin (NASDAQ: APP) umbrella, Adjust is a trusted partner for marketers worldwide. Our solutions empower businesses to measure, analyze, and grow their apps across diverse platforms, from mobile to Connected TV (CTV) and beyond. We collaborate with companies of all sizes, from dynamic digital brands to traditional businesses launching their first mobile applications. Our comprehensive measurement and analytics tools deliver the insights and capabilities needed to achieve outstanding results.Make an Impact - The Role:As a Technical Account Manager for our EMEA region, you will join our dedicated team in Berlin, Germany, collaborating closely with Sales, Integration, and various departments within Adjust. Your primary responsibility will be to ensure an exceptional customer experience, addressing client issues promptly and effectively to maintain their trust and satisfaction.Empower Your Potential - Responsibilities:Serve as the primary technical contact for your clients at Adjust.Support clients in optimizing their use of Adjust's products and assist them in overcoming any technical challenges.Provide daily support and conduct regular check-in calls with your client portfolio.Collaborate with our global Support team.Act as a trusted technical advisor for clients in the EMEA region, ensuring the optimal use of our measurement platform and services.Conduct proactive account monitoring and technical health assessments.Facilitate your clients' decision-making processes and ensure they are well-prepared for success through testing and validating their setups.Troubleshoot complex issues using both internal and external tools.Work with cross-functional teams (Engineering, Sales, and Support) to resolve client issues and implement tailored solutions.Escalate complex technical problems directly to our engineering team, offering suggestions for optimization and improvement.Bring Your Knowledge - Experience & Qualifications:1-3+ years of experience in a client-facing technical role within advertising technology.Fluency in English is required; proficiency in Spanish or French is highly desirable.Strong understanding of technical concepts and ability to communicate them effectively to clients.
R+V Allgemeine Versicherungen AG is seeking a Technical Accounting Associate focused on reinsurance for its Wiesbaden office. This position supports the accuracy and reliability of financial reporting within the reinsurance division. Role overview This role centers on maintaining the financial integrity of reinsurance activities. The Technical Accounting Associate collaborates with teams from different departments to uphold accounting standards and refine financial workflows. What you will do Support the preparation and review of financial reports related to reinsurance operations Work with colleagues across functions to ensure compliance with relevant accounting standards Assist in identifying and implementing improvements to financial processes Location This position is based in Wiesbaden.
Who We AreAbout StripeStripe is revolutionizing the financial infrastructure landscape, empowering businesses of all sizes—from Fortune 500 companies to passionate startups—to effortlessly manage payments, drive revenue growth, and unlock new opportunities. With a mission to enhance the GDP of the internet, we are on a journey to make the global economy accessible to everyone, providing you with an unparalleled opportunity to engage in impactful work that shapes the future.About the TeamAs a Technical Account Manager, you will collaborate across various teams to support Stripe’s largest and most intricate clients. By building trusted partnerships, we deliver tailored, strategic guidance and proactively identify growth opportunities, enabling businesses to enhance customer value, streamline technical operations, and accelerate their global expansion with Stripe.Your ResponsibilitiesKey DutiesDeliver a Gold Standard Experience to key stakeholders within your assigned accounts.Collaborate with the Operations team to equip users with resources and insights, contributing to a cohesive Gold Standard Experience across all user interactions.Develop long-lasting relationships that foster loyalty to Stripe and its products.Work cross-functionally with both internal teams and client organizations to implement operational solutions addressing challenges like fraud/disputes, declines, product adoption, and global expansion.Partner closely with Customer Success and other user-facing teams to enhance support for Stripe users.Lead client meetings, both in-person and via video conferencing.Contribute to the ongoing design and improvement of our support offerings.Create user-facing content that provides long-term solutions.
Saviynt provides identity security solutions to organizations worldwide. Its AI-driven platform helps Fortune 500 companies and government institutions protect applications, data, and business processes. The platform is designed to support businesses as they expand their AI initiatives while keeping security central. More information is available at www.saviynt.com. Role overview The Technical Account Manager (Identity Security) acts as a trusted technical partner for Saviynt’s strategic clients in Germany. This remote position centers on guiding customers through complex identity transformations and making sure the Saviynt platform aligns with their security objectives. What you will do Lead clients through the implementation and ongoing use of Saviynt’s identity security solutions Serve as a technical advisor, matching client needs to platform capabilities Identify and resolve technical challenges to help clients get the most value from the platform Build and maintain long-term relationships with key stakeholders Support clients as they integrate identity security into their broader business and AI strategies Location This role is remote and based in Germany.
Join a pioneering company that boasts a workforce of over 1,300 employees, specializing in innovative cleaning and personnel leasing solutions for factories, with 70% of their business focused on this area. Additionally, they provide engineering and technical services (approximately 30% of operations) and have two dedicated entities in Germany that concentrate on cleaning river canals. Their extensive portfolio also includes water maintenance, urban tree planting, landscaping, and hydraulic engineering services.We are in search of a seasoned Key Account Manager to become a vital member of our team in Berlin. The perfect candidate will possess a robust technical or engineering background, such as civil engineering or a related discipline, along with a proven track record in sales within comparable industries.Key Responsibilities: Strategic Business Development: Propel business growth by managing large-scale transactions and introducing new services to both existing and prospective clients. End-to-End Sales Management: Oversee the complete sales cycle, including lead generation, cold outreach, prospecting, negotiation, and finalizing deals. Account Management & Expansion: Supervise both new and existing client accounts, identify upselling opportunities, and ensure the attainment of targeted revenue margins. Collaboration with Service Leaders: Partner with internal service leaders to facilitate business growth, establish pricing strategies for new services, and contribute to high-stakes sales presentations. Revenue and Billing Oversight: Collaborate with chief engineers to monitor revenue billing processes. Client Relationship Management: Establish and maintain robust, long-lasting relationships with key clients to enhance customer satisfaction and loyalty.
Join our dynamic team at lacroix1 as a passionate Technical Sales Account Manager focusing on EMS (Electronic Manufacturing Services). You will be responsible for developing strong relationships with clients, understanding their technical needs, and providing tailored solutions that drive customer satisfaction and business growth.Your expertise will play a crucial role in expanding our market presence and ensuring our clients receive top-notch service.
Join Malt as a Key Account Manager for Global Accounts where you will play a pivotal role in managing high-value client relationships and driving strategic growth. Your expertise will help us enhance our services and deliver exceptional value to our global clients. You will collaborate closely with cross-functional teams to ensure client satisfaction and retention, while identifying new business opportunities.
Feb 26, 2026
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