Technical Account Manager - Google CCAI Solutions

ttecdigitalManila

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for customer success. A Bachelor's Degree in a relevant field is preferred, along with experience in account management or technical support. Familiarity with Google CCAI products and services is a significant advantage. Strong problem-solving abilities and a proactive approach to client engagement are essential.

About the job

Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.

About ttecdigital

ttecdigital is a forward-thinking technology solutions provider, dedicated to helping businesses leverage cutting-edge technologies to enhance their operations. With a focus on innovation and customer satisfaction, we strive to deliver tailored solutions that drive success in an ever-evolving digital landscape.

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Technical Account Manager

NiCE

Full-time|On-site|Philippines - Manila

At NiCE, we believe in pushing boundaries and embracing challenges. We are a dynamic team of innovators and achievers, always striving for excellence. If you share our ambition and have a passion for success, we invite you to consider a rewarding career with us that ignites your potential.What does the role entail?As a Technical Account Manager (TAM) at NiCE…

Apr 13, 2026

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Senior Technical Account Manager

NiCE

Full-time|On-site|Philippines - Manila

At NiCE, we embrace challenges without limits and set ambitious goals that drive our success. Join us as we redefine industry standards and create a fulfilling career path that ignites your passion.What does the role entail?The Senior Technical Account Manager serves as a key resource in account management, program/project management, and technical resolution, achieving excellence in a dynamic environment. This vital position is essential for exceeding customer expectations, enhancing processes, and driving company growth through collaboration with cross-functional teams.This professional addresses complex challenges while delivering exceptional technical and customer service to enterprise-level accounts. By leveraging top-tier resources, they empower strategic customers to navigate issues, maximize our technology and services for business success, boost product adoption, and foster long-term loyalty.How will you make an impact?Act as the primary advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and continuous customer education.Work closely with Sales and Sales Engineering to align on customer opportunities, mitigate risks, and ensure effective implementation with appropriate resources.Build and maintain strong relationships across all levels of the customer's organization, from front-line management to senior leadership.Gain a deep understanding of customers’ business objectives and drive ROI with NiCE’s offerings, becoming a trusted partner and advisor.Engage with cross-functional teams to resolve technical challenges, ensuring issues are addressed within SLA targets, thus enhancing overall customer satisfaction.Coordinate and synchronize projects to ensure alignment with overarching strategy and successful completion, either managing personally or partnering with Project Managers.Utilize extensive technical knowledge of NiCE products and related technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers while effectively managing escalations.Provide coaching and mentoring, leading escalations and contributing to team and company-wide success through improvement initiatives and the sharing of expertise.Identify and recommend enhancements to products and services, contributing to enterprise-level strategy.

Apr 7, 2026

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Senior Technical Account Manager

NiCE

Full-time|On-site|Philippines - Manila

At NiCE, we embrace challenges without limits; we consistently push the boundaries of what’s possible. Our ambition drives us to be game changers in our industry, always striving to exceed expectations. If you share our passion for excellence and are ready for a career that ignites your potential, we want to hear from you!What does this role entail?The Senior Technical Account Manager is a seasoned expert in account management, program and project management, and technical troubleshooting. This pivotal role ensures we not only meet but exceed customer expectations, enhancing both our processes and technology while contributing significantly to our company’s growth through collaboration with cross-functional teams.In this essential position, you will tackle complex challenges and deliver outstanding technical support and customer service to our enterprise-level clients. By working closely with top talent across the organization, you will empower strategic customers to resolve issues, effectively utilize our technology and services for business success, enhance product adoption, and cultivate lasting loyalty.How will you make a difference?Act as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA compliance, and ongoing customer education.Collaborate with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and guarantee successful implementation with appropriate resources.Build and nurture strong relationships with all levels of the customer’s organization, from front-line management to senior executives.Gain a deep understanding of customers’ business objectives and drive ROI through NiCE’s products and services, positioning yourself as a trusted partner and advisor.Engage cross-functional teams to swiftly resolve technical challenges, ensuring all issues are addressed within SLA targets to improve overall customer satisfaction.Coordinate and align projects with the overall strategy, ensuring successful completion, either by managing personally or collaborating with Project Managers.Utilize your extensive technical knowledge of NiCE products and technologies to implement effective solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring timely and clear communication with customers, while adeptly managing escalated situations.Provide coaching and mentoring to team members, leading escalations where necessary, and contributing to the overall success of the team and company by driving improvements and sharing your expertise.Identify and recommend enhancements to products and services, contributing to the strategic direction of enterprise-level initiatives.

Apr 10, 2026

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Senior Technical Account Manager

NiCE

Full-time|On-site|Philippines - Manila

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to innovate and succeed. We're looking for individuals who share our passion for excellence and who aspire to be part of a transformative journey in their careers.What does this position entail?The Senior Technical Account Manager will take the lead in account management, project execution, and technical problem-solving, setting the standard for success in the industry. This role plays a crucial part in exceeding client expectations, enhancing processes, and advancing company objectives through collaboration with various departments.As a pivotal member of our team, you will address complex challenges and deliver unparalleled technical and customer service to our enterprise clients. By leveraging the expertise available within the company, you will guide strategic clients to overcome obstacles, maximize the use of our technology and services, and foster lasting loyalty.How will your contributions make a difference?Act as the primary liaison and advocate for designated enterprise accounts, guaranteeing successful contract execution, SLA compliance, and continuous client education.Work closely with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure smooth implementations.Build and sustain strong relationships with all levels of the customer’s organization, from operational staff to senior executives.Gain insights into clients' business objectives and demonstrate how NiCE’s offerings drive ROI, positioning yourself as a trusted advisor.Engage cross-functional teams to resolve technical issues, ensuring all challenges are addressed within SLA timelines, enhancing overall client satisfaction.Oversee project coordination to align with strategic goals and ensure successful project completion, either directly or in partnership with Project Managers.Utilize your extensive technical knowledge of NiCE products to implement solutions that expedite customer success.Conduct regular service and technology reviews, maintaining clear and prompt communication with clients, and effectively managing escalated issues.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and organization by driving enhancements and sharing knowledge.Identify opportunities for product and service improvements, contributing to strategic enterprise-level initiatives.

Mar 24, 2026

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Senior Technical Account Manager

NiCE Systems

Full-time|On-site|Philippines - Manila

At NiCE Systems, we embrace challenges as opportunities, continuously pushing our limits to achieve excellence. We are driven by ambition, innovation, and a commitment to success. If you share our passion and determination, we invite you to explore a career opportunity that will ignite your potential.What is the role about?The Senior Technical Account Manager is a seasoned professional in account management, project oversight, and technical troubleshooting, consistently excelling in delivering top-tier service. This role is crucial in surpassing customer expectations, optimizing processes and technology, and contributing to the company’s growth through collaboration with diverse teams.This pivotal position addresses complex challenges, providing outstanding technical support and customer service for enterprise-level accounts. By collaborating with key internal resources, this role enables strategic customers to effectively utilize our technology and services, enhance product adoption, serve as references for potential clients, and cultivate lasting loyalty.How will you make an impact?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring seamless contract execution, SLA adherence, and continuous customer engagement.Partner with Sales and Sales Engineering to identify customer opportunities, manage risks, and guarantee successful implementations with appropriate resources.Build and nurture strong relationships across all levels of the customer organization, from operational staff to executive leadership.Gain insight into customers’ business objectives and drive ROI through NiCE’s products and services, establishing yourself as a trusted advisor.Engage with cross-functional teams to resolve technical issues promptly, ensuring all challenges are addressed within SLA targets to enhance overall customer satisfaction.Oversee and align projects to ensure coherence with the company strategy and successful completion, managing personally or collaborating with Project Managers.Utilize extensive technical expertise in NiCE products and related technologies to implement solutions that propel customer success.Conduct regular service and technology assessments, maintaining clear and timely communication with customers while effectively managing escalations.Provide guidance, mentorship, and lead escalations, contributing to the success of the team and the organization by driving improvements and sharing knowledge.Identify and propose enhancements to products and services, contributing to the strategic growth of enterprise-level accounts.

Apr 6, 2026

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Senior Technical Account Manager

NiCE Systems

Full-time|On-site|Philippines - Manila

At NiCE, we embrace challenges without limits and continually push our boundaries. We are ambitious, transformative, and driven to succeed. If you share our passion for excellence, we invite you to explore an extraordinary career opportunity that ignites your professional drive.What does the role entail?The Senior Technical Account Manager is a pivotal figure in account management, project oversight, and technical solutions. This role is vital in surpassing client expectations, optimizing processes and technologies, and fostering business growth through collaboration with diverse teams.This key professional addresses intricate issues, delivering unparalleled technical support and customer service to our enterprise clients. By collaborating with premier internal resources, they empower strategic customers to resolve challenges, maximize our technology and services for their success, and enhance product utilization, all while nurturing long-term loyalty.How will you contribute?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring successful contract execution, SLA management, and continuous customer education.Partner with Sales and Sales Engineering teams to identify customer opportunities, mitigate risks, and facilitate effective implementations with optimal resources.Build and maintain strong relationships throughout all levels of the client organization, from frontline management to executive leadership.Comprehend clients' business objectives and drive ROI through NiCE’s offerings, becoming a trusted advisor.Engage cross-functional teams to troubleshoot technical challenges, ensuring timely resolution within SLA targets, thereby enhancing customer satisfaction.Coordinate and align projects with the overall strategic objectives, managing or collaborating with Project Managers as needed.Utilize extensive technical knowledge of NiCE products and technologies to implement solutions that accelerate customer success.Conduct regular service and technology reviews, ensuring clear communication with clients and effectively managing escalated issues.Provide mentorship and lead escalations, contributing to both team and organizational success through continuous improvements and knowledge sharing.Identify and propose enhancements for products and services, contributing to enterprise-level strategies.

Mar 24, 2026

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Senior Technical Account Manager

NiCE

Full-time|On-site|Philippines - Manila

At NiCE, we embrace challenges and strive to exceed our limits. We are ambitious and transformative, aiming for victory in every endeavor. By setting and surpassing the highest standards, we unlock incredible career opportunities that ignite passion and drive.What is this role about?The Senior Technical Account Manager is a specialist in account and project management, as well as technical resolution, excelling at the top tier of the industry. This position is crucial in surpassing customer expectations, refining processes and technologies, and fostering company growth through collaboration with cross-functional teams.In this pivotal role, you will tackle complex challenges, providing unparalleled technical and customer service to enterprise-level accounts. By collaborating with leading resources within the company, you will enable strategic customers to overcome issues, leverage our technology and services for business success, enhance product adoption, serve as references for prospective clients, and nurture long-term loyalty.How will you make an impact?Act as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment, SLA management, and ongoing customer education.Partner with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure effective implementation with the necessary resources.Build and sustain productive relationships throughout all levels of the customer’s organization, from front-line management to senior leadership.Understand customer business objectives and drive ROI with NiCE’s products and services, becoming a trusted partner and advisor.Engage cross-functional teams to resolve technical issues, ensuring prompt resolution within SLA targets to enhance overall customer satisfaction.Coordinate projects to ensure alignment with company strategies, either managing them directly or collaborating with Project Managers.Utilize deep technical expertise of NiCE products and associated technologies to implement solutions that expedite customer success.Conduct regular service and technology reviews, ensuring clear and timely communication with customers, and adeptly manage escalated situations.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and company through shared expertise and continuous improvement.Identify and suggest enhancements to products and services, contributing to strategic initiatives for enterprise-level accounts.

Mar 24, 2026

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Technical Account Manager for Channel Growth

Spreetail

Full-time|On-site|Manila

Spreetail is hiring a Technical Account Manager for Channel Growth in Manila. This position centers on supporting partners and helping them expand their business through Spreetail’s platform. Role overview The Technical Account Manager will focus on building and maintaining strong client relationships. Expect to work closely with partners, using technical knowledge to help them get the most out of Spreetail’s services. Collaboration This role involves frequent collaboration with teams across the company. Working together with colleagues from different departments, you will help deliver solutions that meet client needs and encourage growth. What you will do Support partners by applying technical expertise to their challenges and goals Guide clients in using Spreetail’s platform to maximize their growth potential Work with cross-functional teams to deliver value and drive strategic initiatives

Apr 29, 2026

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Technical Account Manager - Google CCAI Solutions

ttecdigital

Full-time|On-site|Manila

Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.

Mar 31, 2026

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Senior Technical Account Manager for APAC Region

NiCE Systems

Full-time|On-site|Philippines - Manila

Location: Manila, Philippines Company: NiCE Systems Role: Senior Technical Account Manager, APAC Region Role Overview The Senior Technical Account Manager plays a key role in supporting enterprise customers across the APAC region. This position focuses on building strong client relationships, resolving technical issues, and ensuring that enterprise accounts receive consistent, high-quality service. The role works closely with internal teams to help clients achieve their business goals using NiCE products and services. Main Responsibilities Serve as the main point of contact and advocate for assigned enterprise accounts, overseeing contract execution and service level agreement (SLA) compliance. Maintain ongoing customer engagement to build loyalty and long-term partnerships. Partner with Sales and Sales Engineering to identify new opportunities, reduce risks, and support successful project delivery. Develop relationships at all levels within client organizations, from operational staff to executive leaders. Understand each customer's business goals and demonstrate how NiCE solutions can deliver value as a trusted advisor. Work with cross-functional teams to resolve technical issues promptly and in line with SLA commitments. Coordinate project timelines and objectives, either directly or in collaboration with Project Managers, to align with strategic goals. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that drive customer success. Conduct regular service and technology reviews, provide clear communication, and manage escalated issues effectively. Mentor colleagues, lead escalations, and contribute to ongoing team and organizational improvement. Identify opportunities for product or service enhancements and collaborate with product development teams on enterprise-level strategies.

Apr 14, 2026

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Technical Account Manager at TTEC Digital | Manila

TTEC Digital

Full-time|Remote|Manila

At TTEC Digital, we empower our clients to ensure their employees feel valued and fully supported, as we believe that an extraordinary customer experience begins with a satisfied employee. Our vision is to create an environment where employees can truly thrive.We are currently looking for a Technical Account Manager to nurture strategic client relationships, facilitate platform adoption, and guarantee measurable success within Amazon Connect and AWS-based contact center ecosystems. This role encompasses technical leadership, client collaboration, and operational excellence to provide a seamless and high-value Managed Services experience.This position is fully remote! Candidates must be prepared to interview and work in US-based time zones for this full-time role.

Feb 20, 2026

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Senior Technical Account Manager for APAC Region

NiCE Systems

Full-time|On-site|Philippines - Manila

Role Overview NiCE Systems is seeking a Senior Technical Account Manager for the APAC region, based in Manila, Philippines. This role centers on managing enterprise client relationships, overseeing projects, and solving technical challenges. The position is key to exceeding client expectations, improving processes, and supporting growth in partnership with teams across the company. This is a hands-on role focused on addressing complex issues and providing high-level technical and customer support to enterprise clients. Collaboration with internal experts helps clients get the most from NiCE’s technology and services, increase product engagement, and build long-term loyalty. Main Responsibilities Serve as the main contact and advocate for assigned enterprise accounts, ensuring contract delivery, SLA compliance, and ongoing customer education. Partner with Sales and Sales Engineering to align on customer opportunities, manage risks, and support successful implementations with the right resources. Develop and maintain strong relationships at all levels within customer organizations, from frontline managers to senior executives. Understand customer business goals and drive ROI through NiCE’s solutions, acting as a trusted advisor. Work with cross-functional teams to resolve technical issues, meeting SLA requirements to improve customer satisfaction. Coordinate projects to ensure they align with broader strategies and deliver successful outcomes, either directly or in collaboration with Project Managers. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that support customer success. Conduct regular service and technology reviews, communicate promptly with customers, and manage escalations effectively. Provide coaching, mentorship, and leadership on escalations, sharing expertise to support team and company goals. Identify and recommend product and service improvements, contributing to strategic initiatives at the enterprise level.

Apr 14, 2026

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Senior Manager, Accounting

Tarro

Full-time|On-site|Manila

About TarroAt Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our mission is to create seamless connections between these establishments and their customers through our innovative ecosystem, which includes AI-driven order processing, delivery solutions, payment services, and point-of-sale software. We combine technology and human expertise to address the real-world challenges faced by small business owners.We prioritize our customers and strive to understand their needs, believing that their success directly correlates with ours. The U.S. restaurant sector, valued at over $1 trillion, remains largely underserved by technology. While larger chains often access premium tech solutions, we are committed to providing small restaurant owners with the same advantages at a reasonable cost.For nearly ten years, Tarro has maintained profitability, achieving a remarkable fivefold revenue increase over the last four years. Following our latest funding round in mid-2022, we secured a valuation of $450 million and have witnessed significant growth in customer acquisition, product innovation, and workforce expansion. Thousands of dedicated restaurants rely on Tarro for their success, together serving nearly 20 million customers. We are honored to be recognized as one of Built In’s top companies to work for in 2023.For more information about our culture and values, please visit our website.What We Are Looking For:We are in search of an accomplished accounting leader to enhance our financial integrity and oversee strategic accounting operations. In this role, you will manage complex technical accounting issues, maintain and optimize the general ledger, design and implement robust internal controls, lead month-end and year-end closing processes, and ensure that financial statements and reports comply with relevant accounting standards and regulatory requirements. You will also direct the development and implementation of accounting policies, continuously refine processes and systems for improved efficiency and scalability, and provide actionable financial analysis to support executive-level decision-making. By collaborating cross-functionally with audit, tax, and business units, you will ensure that our accounting framework accommodates both current operations and future growth in a compliant and strategically aligned manner.

Dec 17, 2025

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Account Manager

Lalamove

Full-time|On-site|Manila

About LalamoveAt Lalamove, we are redefining the on-demand delivery landscape with innovative technology that enhances the speed and reliability of delivery services worldwide. Our mission is to empower users by providing seamless connections between them and our extensive network of drivers.Operating across 14 diverse markets including Asia, Latin America, and EMEA, we cater to a wide array of delivery needs. Our fleet comprises various vehicles, from lorries and vans to cars, ensuring we can handle deliveries of any size efficiently. For speedier courier services, we also offer cost-effective solutions with our two-wheel vehicle fleets. Through our user-friendly mobile and web applications, Lalamove is dedicated to moving what matters most to you.

Nov 7, 2025

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Account Manager - Fintech at Optasia | Manila, Philippines

Optasia

Full-time|On-site|Manila, Metro Manila, Philippines

Optasia is a cutting-edge B2B2X financial technology platform dedicated to scoring, financial decisioning, disbursement, and collection services. Our mission is to foster financial inclusion across all demographics, and we are proud to be changing the world our way.We invite driven and passionate professionals to join our dynamic team. As an Account Manager, you will represent the comprehensive suite of Optasia's products and services, while identifying cross-selling opportunities and delivering on our customer promises.Your Responsibilities:Develop and sustain productive, long-lasting relationships with stakeholders in customer organizations.Analyze market trends and competitor activity to uncover new opportunities and enhance service performance.Regularly evaluate and clarify customer needs, including project requirements and roadmaps.Deliver consistent reporting on product trends, opportunities, project updates, and potential risks to clients.Lead strategic account planning initiatives to establish mutual performance objectives and financial targets.Initiate solution-driven projects that address customer challenges and yield measurable outcomes.Meet and exceed assigned service performance targets, including SLA compliance and financial objectives.Collaborate with internal teams to fulfill account performance goals and enhance customer satisfaction, including support for timely payment collections and project delivery escalations.Ensure high levels of customer satisfaction through exceptional service delivery.Your Qualifications:A minimum of 5 years of proven experience in B2B Account Management, ideally within the Telecom or Fintech sectors.At least 3 years of experience in the Telecom industry.A solid understanding of the cultural, political, and regulatory framework in the assigned markets.A Bachelor's degree.Preferred Qualifications:A demonstrated success in managing Telecom and/or Value-Added Services (VAS) solutions.Why Join Us?What We Offer: Competitive remuneration package An extra day off for your birthday Performance-based bonus scheme All the tech gear you need to work efficiently.Perks of Optasia: Experience a multicultural working environment Engage with a unique and promising industry Gain insights into future market trends Enjoy a solid career path within our family-oriented workplace.

Jan 16, 2026

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Account Manager - Philippines

InMobi

Full-time|On-site|Manila

InMobi Advertising is a pioneering global technology powerhouse, empowering marketers to seize critical moments. Our cutting-edge advertising platform engages over 2 billion users across more than 150 countries, transforming real-time context into meaningful business outcomes while adhering to privacy-centric principles. Trusted by over 30,000 brands and premier publishers, InMobi represents the intersection of intelligence, creativity, and transparency. By integrating lock screens, applications, smart TVs, and the open web with AI and machine learning, we offer unparalleled engagement, tailored personalization, and quantifiable impact.With Glance AI, we are revolutionizing AI Commerce and redefining the e-commerce landscape through inspiration-driven discovery and shopping experiences. Seamlessly embedded into everyday consumer technology, Glance AI turns every screen into a portal for instant, personalized, and delightful discoveries. Covering diverse sectors such as fashion, beauty, travel, accessories, home décor, and pets, Glance AI curates highly personalized shopping journeys. Leveraging extensive first-party data and unmatched consumer outreach, it capitalizes on InMobi’s global insights and targeting capabilities to craft high-impact, performance-oriented shopping experiences for brands around the globe.Recognized as a Great Place to Work and lauded by MIT Technology Review, Fast Company’s Top 10 Innovators, and others, InMobi is a workplace where innovative ideas create a significant global impact. Supported by investors like SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has a presence in cities such as San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, and Bengaluru.At InMobi Advertising, you will have the chance to influence how billions of users engage with content, commerce, and brands across the globe. To learn more, visit www.inmobi.com.

Mar 13, 2026

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Area Account Manager for Agoda in Manila

Agoda

Full-time|On-site|Manila, Philippines

About AgodaAt Agoda, we connect the world through travel. Founded in 2005 by two passionate travelers, our mission has always been to make it easier for everyone to explore the globe.As part of Booking Holdings [NASDAQ: BKNG], we boast a vibrant team of over 7,000 individuals from 90 diverse countries, collaborating in offices worldwide. Daily, we link people to remarkable destinations and experiences with our extensive range of hotels, holiday properties, flights, and activities.At Agoda, no two days are the same. Our culture is driven by data and technology, encouraging curiosity and fostering innovation. If you're ready to embark on an exciting journey and help shape the future of travel, we invite you to join us.Meet Our Team:Agoda serves as a leading travel booking platform, with accommodations at its core. Our success hinges on our accommodation partners, and we prioritize their growth. The Market Management team within Agoda’s Partner Services specializes in strategic account management, providing expert consultation to help partners excel on our platform. We are vital contributors to Agoda’s market-leading position, understanding accommodation needs and delivering innovative solutions. With a global presence in over 50 locations, our team collaborates using industry-leading technology to share the best ideas from diverse perspectives. We build long-term relationships that transcend borders and cultures, adding incredible value for Agoda, our partners, and our customers.Your Opportunity:As the Area Account Manager for the Philippines, you will lead the regional team. Your primary objectives will be to (i) oversee the team of account managers while identifying market gaps to ensure top-tier supply quality, and (ii) expand Agoda's footprint in your region.Success in this role will require you to set up and execute a regional strategy plan, possess strong commercial acumen, motivate and coach your team, and develop profitable long-term partnerships with both internal and external stakeholders.

Feb 19, 2026

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Senior Manager, Technical Support - Remote in the Philippines

Turnitin LLC

Full-time|Remote|Manila

As a Senior Manager of Technical Support at Turnitin, you will lead multiple teams of Specialists and Team Leads, ensuring exceptional support for our user base while fostering continuous improvement in team performance and capabilities.Key Responsibilities:Oversee a team of specialists and supervise team leads across various Turnitin products.Actively engage in managing responses to service outages and contribute to post-mortem analysis with a focus on customer satisfaction.Identify areas for improvement and potential risks, taking proactive measures to minimize impact on customers and team dynamics.Provide regular performance reporting and metrics to track key performance indicators (KPIs) and share insights with the Support Director.Set clear performance goals for individual team members and the overall team, conducting reviews and offering constructive feedback.Ensure adherence to established processes and procedures within the team.Collaborate with Turnitin leadership to enhance operational efficiency and effectiveness through refined processes and systems.Support user inquiries by engaging in direct client communication through email and other channels.Manage escalations from Product Specialists and coordinate with relevant stakeholders.Partner with the Knowledge and Quality team to equip team members with necessary knowledge and skills.Foster team development through coaching, performance management, and regular one-on-one meetings.Work collaboratively to establish ongoing training and development programs for the support community.Lead and manage internal projects while being a key participant in cross-functional initiatives.Continuously evaluate team performance and seek opportunities for process improvement.Participate in recruitment efforts for your team as needed.Identify and spearhead continuous improvement projects related to team and product support.Understand Turnitin's value proposition and effectively communicate it to ensure your team's readiness to respond to client inquiries.

Feb 26, 2026

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Partner Account Manager

AvePoint

Full-time|On-site|Manila, Philippines

About AvePoint:At AvePoint, we go beyond secure. As the global leader in data security, governance, and resilience, we provide advanced solutions that empower organizations worldwide to collaborate confidently. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their vital data across various collaboration environments, including Microsoft, Google, and Salesforce. Our global channel partner program comprises approximately 5,000 managed service providers, value-added resellers, and systems integrators, with solutions available in over 100 cloud marketplaces. Discover more about our innovative offerings at www.avepoint.com.We are devoted to investing in our employees. Our culture fosters agility, passion, and teamwork, empowering you to take charge of your career and make a meaningful impact.As a Partner Account Manager at AvePoint, you will have the exciting opportunity to develop and drive a partner ecosystem focused on creating mutually beneficial business strategies that deliver growth for all parties involved. Collaborating closely with the UK leadership team, you will contribute to the further development of our resale channel and support our go-to-market plans through a value-based delivery approach.

Mar 4, 2026

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Senior Partnership Account Manager

Leverdemo-8

Contract|Remote|Manila, Philippines

WHO WE AREFounded nearly a decade ago, Lever is at the forefront of revolutionizing how organizations attract and retain top talent. Our innovative hiring software is trusted by industry giants such as Netflix, Atlassian, KPMG, and McGraw-Hill Education to enhance their recruitment strategies. We have fundamentally redefined the talent acquisition landscape and are recognized as leaders in innovation, ready to expand our team with exceptional individuals as we grow.We take immense pride in the culture we have cultivated, having earned accolades as the #1 workplace in San Francisco and a top employer across the United States. Our employees, affectionately known as “Leveroos,” are our greatest asset, and we are committed to fostering a people-first environment that promotes their growth and well-being.

Feb 1, 2023

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