Black Duck Software, Inc. logoBlack Duck Software, Inc. logo

Technical Account Manager

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in account management, customer success, or technical support. Strong technical background with a solid understanding of software development and DevOps practices. Excellent communication and interpersonal skills, with a knack for building strong relationships. Ability to troubleshoot and resolve technical issues promptly. Experience with Black Duck or similar software solutions is a plus. Fluent in English; additional languages are an advantage.

About the job

As a Technical Account Manager at Black Duck Software, you will play a pivotal role in ensuring our clients achieve maximum value from our solutions. You will be the primary liaison between the customer and our technical teams, providing expert guidance, ensuring product adoption, and driving customer satisfaction. Your technical expertise combined with excellent communication skills will help customers navigate challenges and leverage our offerings effectively.

About Black Duck Software, Inc.

Black Duck Software, Inc. is a leading provider of open source management solutions, dedicated to helping organizations secure their software supply chains. With a focus on innovation and customer success, we empower businesses to embrace open source while minimizing risk. Join our dynamic team and be part of a company that is transforming the software landscape.

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