Technical Account Manager

Role Overview oscilar is looking for a Technical Account Manager based in Brazil. This fully remote role centers on supporting clients and helping them get the most from oscilar’s products and services. What You Will Do Act as the main point of contact for assigned clients Manage ongoing client relationships and address their technical needs Troubleshoot technical issues as they arise Provide product training to client teams Facilitate clear communication between clients and oscilar’s engineering team Work Location This position is fully remote within Brazil. Work from anywhere while supporting clients across the country.

As part of Datadog's dedicated team of product specialists, our Technical Solutions team plays a vital role in driving Datadog's global expansion. Our mission is to educate prospective clients while ensuring the ongoing satisfaction and success of our existing customers. As a Technical Account Manager (TAM), you will deliver hands-on technical support for our most significant clients, guiding them through the comprehensive suite of Datadog products and features. As a TAM, you will be regarded as a trusted advisor, demonstrating how IT operations can translate into tangible business value.At Datadog, we cherish our office culture, valuing the relationships and collaboration it fosters, as well as the creativity it inspires. We operate in a hybrid work model, allowing our team members to achieve a work-life balance that suits their needs.

About Us AB InBev stands as the world's leading brewer and ranks among the top five consumer product companies globally. With a diverse portfolio of over 500 beer brands, we hold a number one or two position in many key beer markets across North America, Latin America, Europe, Asia, and Africa. About the AB InBev Growth Group Established in 2022, the Growth Group consolidates our business-to-business (B2B), direct-to-consumer (DTC), sales, distribution, and marketing teams. By integrating our global technology and commercial functions, we maximize data utilization to spearhead digital transformation and foster organic growth for AB InBev worldwide. Our Growth Group not only supports renowned global beer brands such as Corona, Budweiser, and Michelob Ultra but also encompasses a comprehensive suite of digital products. These include our B2B digital commerce platform BEES, the on-demand delivery services Ze Delivery and TaDa Delivery, and the PerfectDraft tabletop beer keg. We pride ourselves on a remarkable team dedicated to understanding and addressing consumer and customer needs, leveraging new technology, and expanding growth opportunities. As we implement BEES systems with strategic partner companies throughout LATAM, we are on the lookout for a Technical Account Manager (TAM). This role will spearhead technical strategies, oversee complex implementation projects, and serve as the vital link between our commercial, technical, and operational teams. The TAM position blends project management, technical ownership, and stakeholder engagement, ensuring successful end-to-end implementations and fostering long-term partner success.

Role overview The Technical Account Manager 2 at Datadog works closely with clients in São Paulo, focusing on relationship-building and ongoing support. This position serves as a trusted advisor, helping organizations make the most of Datadog’s platform and responding to technical questions as they come up. What you will do Build and maintain strong partnerships with clients throughout Brazil Guide clients on how to use Datadog’s observability solutions effectively Address technical needs and provide prompt, helpful support when issues arise

Join Figma as a Technical Account Manager in São Paulo, Brazil! As a pivotal player in our customer engagement team, you'll work closely with clients to ensure they derive maximum value from our design and collaboration platform. Your role will involve understanding technical requirements, providing tailored solutions, and facilitating a seamless customer experience.

About FlippFlipp collaborates with leading North American retailers and brands to provide local promotions and savings to millions of engaged shoppers every day, ensuring excellent returns on their investments.We empower individuals to make informed shopping decisions with autonomy and responsibility. As living costs rise, Flipp's mission becomes increasingly vital. Our Shopper Consideration Platform enables retailers and manufacturers to create digital experiences from their deals and savings content, assisting shoppers in deciding what to purchase and where to find it. Together, we create meaningful change.Our five guiding principles—Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better—instill a relentless mindset focused on continuous progress. These are not mere slogans; they represent the behaviors we encourage, recognize, and hold ourselves accountable for. You will have the resources to make an impact, realize your potential, and stay inspired throughout your journey.

Jobgether seeks a Key Account Manager to join the team in Brazil. This position acts as the primary contact for important clients, handling their needs and strengthening long-term relationships. Role overview The Key Account Manager manages communication with key clients and works to understand their goals. Building trust and delivering consistent service are central to this role. Collaboration This role works closely with teams across jobgether to coordinate service delivery. By sharing information and aligning efforts, the Key Account Manager helps maintain high levels of client satisfaction. What you will do Serve as the main point of contact for assigned key accounts Support client needs and help resolve issues as they arise Work with internal teams to deliver on client expectations

Pavago is looking for an Accounting Manager to lead financial operations from anywhere in Brazil. This fully remote position centers on maintaining accurate financial records and guiding the accounting team. Main responsibilities Supervise the accounting team and daily financial activities Ensure all financial operations follow relevant regulations and standards Oversee financial reporting, including regular statements and disclosures Manage budgeting and forecasting processes Promote and implement effective accounting practices Who this role suits This position is a good fit for those with experience in accounting leadership, a strong grasp of compliance, and a focus on process improvement. The ability to work independently and communicate clearly with a distributed team is important. Location This is a remote role based in Brazil.

Location: BrazilAbout Us:RTB House is a pioneering global firm specializing in cutting-edge marketing technologies for premier brands and agencies worldwide. Our unique ad-buying engine is the first globally to be powered entirely by Deep Learning algorithms, enabling advertisers to achieve remarkable results and meet their objectives at every phase of the marketing funnel.Your Role:You will be responsible for managing the technical operations for our clients in various areas including:Supporting the resolution of all technical issues related to campaign launch and execution.Assisting in the technical integration between our internal campaign delivery system (RTB House) and the client’s e-commerce platform.Collaborating closely with account managers to ensure exceptional customer service.Monitoring and analyzing campaign performance effectiveness.Suggesting optimizations for various processes.

Join Adyen as an Enterprise Account Manager Adyen is a leading financial technology platform that offers integrated payments, data, and financial solutions for renowned customers such as Oracle, Faire, Lightspeed, and Navan. We are committed to fostering ambition and innovation in everything we do. At Adyen, we cultivate an environment that empowers our teams to thrive, providing the culture and support necessary for individuals to take charge of their careers. We are a dynamic group of professionals who tackle complex technical challenges collaboratively, delivering ethical and innovative solutions that enable businesses to achieve their goals faster. Why You Should Become Part of Our Account Management Team The Account Management team at Adyen is crucial for driving growth and expanding our brand globally. In this role, you'll build and nurture relationships with forward-thinking international merchants across diverse industries. You'll have the chance to engage in cross-functional projects and initiatives within a fast-paced, entrepreneurial atmosphere, granting you significant autonomy and the opportunity to develop your expertise in the global payments landscape through our AM Academy. We are currently seeking a proactive and adaptable Enterprise Account Manager to join our São Paulo team. The ideal candidate is a strategic thinker with a hands-on approach, excited to assist some of the world's largest brands in growing while transforming the industry. You will collaborate with a diverse global team and focus on delivering exceptional customer experiences, uncovering new opportunities, and driving success for both Adyen and our clients. Your Role as an Account Manager Manage a portfolio of enterprise merchants, achieving our strategic and financial objectives. Establish robust relationships with merchants and navigate their organizations to align with the appropriate stakeholders. Provide insights and guidance to merchants based on their unique needs. Collaborate with internal teams to deliver tailored solutions.

evolution is seeking a Technical Operations Manager in São Paulo to help drive operational performance within the property management department. The position centers on supervising technical operations and finding ways to make systems and processes work more efficiently. Key Responsibilities Manage daily technical operations supporting property management activities Collaborate with various teams to enhance service delivery Spot opportunities for process improvements and put them into action to align with business objectives Monitor and maintain smooth, efficient system operations Collaboration This role works closely with cross-functional teams to develop and introduce new solutions that support business progress.

Join the dynamic team at DevSquad, a premier software development consultancy based in the United States, specializing in creating innovative products with nearshore teams across Latin America.At DevSquad, you'll develop products tailored for the American market while collaborating with a team of elite professionals. Enjoy the flexibility of working remotely from anywhere in Brazil within a vibrant, collaborative, and intelligent environment at a rapidly growing and solid company.If you thrive on continuous learning, embracing challenges, autonomy, and speed, your next opportunity may be here with us!Your Role:Collaborate closely with stakeholders to gather requirements and prioritize features based on product value and technical feasibility.Define and prioritize product features and requirements.Maintain and manage the product backlog.Oversee release timelines for features across various product deliverables.Translate product/business needs into detailed requirements for prototyping and final development by UX teams and developers.Prioritize feature requests, enhancements, and bug fixes.Plan Sprint meetings and conduct Discovery sessions with clients.Act as a subject matter expert and main point of contact for our clients.Analyze and report on product performance, making data-driven decisions to enhance the product and drive growth.

AccorHotels is hiring an Account Manager in São Paulo to manage client relationships and support business growth. This position centers on building strong partnerships and ensuring clients receive attentive service. Role overview The Account Manager will focus on understanding client needs and maintaining ongoing communication. Success in this role comes from delivering consistent service and helping clients achieve their goals. Key responsibilities Manage and grow relationships with clients Identify client needs and provide tailored solutions Deliver high-quality service and support Location This role is based in São Paulo.

Join Experian as a Technical Project Manager and lead innovative projects that shape the future of technology in the finance sector. You will be responsible for overseeing project timelines, coordinating teams, and ensuring successful project delivery. This role requires a strategic mindset and excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.

As an SMB Success Account Manager at Gympass, you will play a pivotal role in ensuring the success of our small and medium business clients. Your responsibilities include building strong relationships, understanding client needs, and delivering tailored solutions that enhance their employee wellness programs. You will collaborate with cross-functional teams to ensure client satisfaction and retention.

Join Accor, a globally recognized leader in the hospitality industry, as an Account Manager. In this dynamic role, you will be responsible for fostering relationships with clients, ensuring their satisfaction, and driving sales initiatives. Your ability to connect with clients and understand their needs will be key to your success in this position.

Jobgether is looking for a Technical Customer Success Manager based in Brazil. This position centers on supporting clients throughout their journey with our products and services. Role overview The Technical Customer Success Manager acts as the main contact for clients with technical questions. This role guides customers through complex implementations and works to build lasting relationships. The aim is to make sure clients have a positive experience and receive the support they need. What you will do Serve as the primary point of contact for technical inquiries from clients Guide customers through product implementations and address technical challenges Work to understand and respond to each client’s unique needs Help improve customer satisfaction and retention Requirements Strong technical background Experience supporting customers or managing client relationships Ability to communicate clearly and build trust with clients Interest in technology and customer success

P-1520 Senior Technical Escalation Manager Note: This is a hybrid position requiring approximately 3 days in the office in São Paulo-SP. At Databricks, our mission is to empower data teams to solve some of the most pressing challenges of our time, from transforming transportation to advancing medical innovations. We are at the forefront of building and maintaining the world’s leading data and AI infrastructure platform, enabling our customers to harness profound data insights to elevate their businesses. Founded by engineers with a relentless focus on customer satisfaction, we eagerly embrace technical challenges, whether designing cutting-edge UI/UX for data interaction or scaling our services across millions of virtual machines. Our journey has just begun. As a Senior Technical Escalation Manager, you will play a crucial role in orchestrating the resolution of critical customer issues, managing high-impact situations, and addressing major incidents. This role requires collaboration with various internal teams, including engineering, product management, Customer Success Engineering, and Support, as well as external partners, to effectively resolve customer-impacting situations. Your Impact: Lead support escalations alongside engineering, product management, Customer Success Engineering, Support, customers, and partners until resolution. Ensure customer satisfaction by thoroughly documenting incidents or escalations and executing action items promptly. Develop and implement data-driven recovery plans for every escalation and incident addressed. Leverage both business and technical expertise to manage customer escalations, coordinate meetings and deliverables, and analyze trends for reporting. Utilize data, metrics, and feedback to guide operational and tactical decisions that enhance incident and escalation management. Coordinate essential resources to expedite the resolution of new incidents and escalations from customers with detailed action plans. What We're Seeking: A minimum of 5 years of experience in customer support, escalation management, Site Reliability Engineering (SRE), or incident management. Exceptional contextual interpretation and writing skills, with the ability to effectively communicate complex information to both technical and business audiences. Experience in a distributed big data computing environment, SQL-based databases, and data warehousing.

Role overview Jobgether is looking for an Account Manager in Brazil to help clients get the most from the platform. This position centers on building strong client partnerships and supporting their ongoing experience with Jobgether’s services. The Account Manager will maintain relationships that help clients reach their goals and ensure they see value in what Jobgether offers. What you will do Guide clients as they use the Jobgether platform, respond to questions, and help them achieve results Collaborate with teams throughout the company to align client needs with Jobgether’s services Promote client satisfaction and encourage long-term engagement Support Jobgether’s mission to improve employment opportunities Location This role is based in Brazil.