About the job
Description:
- Serve as a crucial bridge between client needs and technical teams by planning, conducting, and directing analyses of complex business challenges that can be addressed through automated systems.
- Provide technical expertise in identifying, evaluating, and developing cost-effective systems and procedures that align with business requirements.
- Collaborate with user groups to deliver training, address queries, assess user needs, and recommend improvements.
- Prepare specifications for system modifications and may create components for systems test plans and test scripts.
- Function as an internal consultant within both technology and business units, leveraging quality tools and process definition/improvement to streamline technical processes for enhanced efficiency.
- Guide and mentor less experienced staff as needed.
