Technical Customer Success Manager

JobgetherRomania

On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, you should possess the following qualifications:Proven experience in customer success or technical support roles. Strong problem-solving skills and the ability to troubleshoot technical issues effectively. Excellent communication skills, both verbal and written. Experience with CRM tools and customer engagement platforms. A technical background or familiarity with software development processes is a plus.

About the job

Role overview

Work directly with clients to understand their needs and help them get the most out of Jobgether’s products. Build strong connections by offering guidance, troubleshooting technical issues, and ensuring clients feel supported throughout their journey.

Key responsibilities

Onboard new clients and guide them through initial setup
Conduct training sessions to help clients use Jobgether’s solutions effectively
Serve as a point of contact between clients and technical teams
Provide tailored support to address specific client needs

What you bring

Experience in technical support or customer success roles
Strong communication and relationship-building skills
Ability to understand client goals and provide relevant solutions

About Jobgether

Jobgether is a forward-thinking company dedicated to connecting talent with opportunities in the job market. We believe in the power of technology to enhance the recruitment process and are committed to providing our clients and candidates with exceptional service and support.

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