Technical Deployment Lead, Forward Deployed Engineering

About RilletAt Rillet, we are transforming the landscape of accounting and finance for teams across industries. Our mission is to empower the financial experts in our clients' organizations, equipping them with the tools for unparalleled speed, precision, and insightful analytics.As an AI-driven ERP system, Rillet is designed for a zero-day close, distinguishing itself through a unified source-of-truth data model and an extensive array of native integrations with platforms like Stripe, Ramp, and Salesforce. Our automated workflows and multi-entity consolidation capabilities enable our clients to operate at the pace of their growth, and our specialized AI agents (covering areas such as accruals, audits, and P&L flux) contribute to our consistent perfect customer satisfaction score. Leading companies such as Mercer, Windsurf, and Function Health rely on our rapid deployment to keep their financial systems agile.With a robust funding of $100M from top-tier investors like Sequoia, a16z, and First Round, we are poised to revolutionize how businesses handle their financial operations.Our CultureRillet is a fast-paced environment that demands intelligence, agility, and a proactive mindset. Our team members, known as Rilleteers, are self-starters who take ownership of their missions, devising strategies that yield innovative and effective results.Success at Rillet is driven by a customer-centric approach. Our team thrives on delivering impactful solutions that exceed expectations, even beyond the initial scope of work.While accounting knowledge is not a prerequisite for this role, a strong appreciation for the transformative power of financial tools is essential. Rilleteers are passionate about empowering the financial engines of rapidly growing businesses.Position OverviewWe are seeking a detail-oriented and proactive Deployment Lead - Accounting Solutions to spearhead the onboarding and implementation of our Rillet application for new clients. This role requires exceptional project management skills, familiarity with ERP systems or accounting processes, and the capability to juggle multiple client deployments simultaneously.Ideal candidates will value collaboration and be located within commuting distance of our San Francisco or NYC offices, or be open to relocation, although we welcome remote applications as well.

About UsAt Rillet, we empower accounting and finance teams to excel. Our clients are the financial architects of their organizations, and we are dedicated to enabling them to process data with unparalleled speed, precision, and insight.Rillet is an AI-driven ERP solution designed to achieve a zero-day close. Our distinctive approach features a unified source-of-truth data model, numerous top-tier native integrations (including Stripe, Ramp, Salesforce), automated and auditable workflows, multi-entity consolidation, and a rapidly growing team of specialized AI agents (e.g., accrual, audit, P&L flux, board decks). This unique offering has resulted in a consistently perfect customer satisfaction rating.We are backed by $100 million from premier investors such as Sequoia, a16z, Iconiq, Oak HC/FT, and First Round, propelling our mission to help every business operate at AI speed.Who We AreRillet thrives in a fast-paced environment where intelligence is just the starting point. To thrive with us, you must possess exceptional speed, agency, and adaptability.Successful team members at Rillet are proactive, taking ownership of their missions, crafting strategies, and delivering innovative outcomes that exceed expectations.Our focus is on our customers. Those who excel here find fulfillment in prioritizing and delivering critical outcomes, even those not originally planned.While accounting expertise is not a prerequisite, an appreciation for the transformative power of our solutions for our customers is essential. We seek individuals who are passionate about empowering the financial backbones of the fastest-growing companies worldwide.The RoleWe are in search of a proactive and hands-on Manager for our Deployment Team - Accounting Solutions. In this leadership role, you will guide and expand our implementation team, ensuring the successful onboarding and deployment of the Rillet platform to an expanding client portfolio. This is a unique opportunity to shape the implementation strategy and team structure. The ideal candidate will possess substantial experience in accounting system or ERP implementations, thrive in dynamic environments, and enjoy mentoring others while producing outstanding results.We value face-to-face collaboration, so candidates should be located within a commutable distance to our San Francisco or New York City offices (or be open to relocation).

HappyRobot creates AI-driven workforces for enterprises, supporting operations across voice, email, and major enterprise systems. With backing from Y Combinator (S23), a16z, and Base10, and over $60 million raised, the team focuses on improving essential processes for large organizations worldwide. The platform began in complex logistics settings, where the team built its own voice stack, models, and orchestration layer. Today, HappyRobot is broadening this infrastructure to serve more industries. For details on the company's vision, see our manifesto. Role overview The Deployment Operations Lead acts as the operational center of the Deployments organization at HappyRobot. This position suits someone who values structure and discipline, and enjoys keeping complex operations organized. The role connects Deployments (including Forward Deployed Engineers and Deployment Strategists), Commercial, and Product teams to ensure accounts are staffed, delivered, and improved over time. Responsibilities include managing playbooks, staffing models, and feedback systems to make deployments repeatable and scalable. Tasks may involve creating onboarding materials, reallocating resources during a quarter, or helping define commercial scopes for new projects. What you will do Playbooks & Delivery Standards: Build and update deployment playbooks. Set best practices for each stage: scoping, kickoff, integration, go-live, and expansion. Ensure Forward Deployed Engineers and Deployment Strategists have reliable processes for every account. Staffing & Capacity Planning: Manage staffing for the deployment team. Assign engineers and strategists to accounts based on complexity, technical requirements, and available capacity. Adjust assignments as priorities change and serve as the main contact for team allocations. Delivery Assurance: Track account delivery across the portfolio. Identify risks early and put mitigation plans in place to keep projects moving forward. Location This position is based in San Francisco.

About Our TeamAt OpenAI, our Forward Deployed Engineering (FDE) team collaborates with clients to transform cutting-edge research into robust production systems. We sit at the confluence of customer engagement and fundamental platform enhancement.About the PositionAs the Technical Deployment Lead (TDL) specializing in Life Sciences, you'll be instrumental in shaping how OpenAI delivers complex systems to our clients. You will oversee the development, deployment, and integration of these systems, ensuring alignment with business objectives. Your role includes translating strategic goals into actionable technical plans, managing the day-to-day activities of FDEs, researchers, and customer engineers, and collaborating with client teams to ensure that our solutions meet their unique needs.Your primary focus will be on the Life Sciences sector, working alongside pharmaceutical firms, clinical research organizations, and data service providers to implement innovative AI solutions for drug discovery, development, and operational processes. You will take charge of the entire delivery process: engaging with Life Sciences clients to delineate workflows and success metrics, ensuring timely component shipments, and leading readiness and change management efforts for effective user adoption. You’ll monitor progress, manage interdependencies, make sequencing decisions, and drive the development of prototypes from concept to MVP and beyond. Additionally, you’ll convey field insights to our Product and Research teams, helping to shape our strategic roadmap and priorities.Your success will be gauged primarily by the impact of your deployments—delivering tangible value that aligns with client objectives, fostering widespread adoption, and becoming integral to their operations. Other success indicators include delivery reliability, operational efficiency, quality of judgment under pressure, and the influence of your work on product development.This position offers a high level of trust and autonomy. To excel, you’ll need profound technical project management skills, a strong sense of ownership regarding outcomes, and the ability to deeply understand client workflows while collaborating with their teams to tackle intricate engineering challenges swiftly.Your Responsibilities Include:Leading the technical delivery strategy for multiple interconnected workstreams. Convert business goals into a comprehensive roadmap with milestones, dependencies, and acceptance criteria.Overseeing daily engineering operations. Monitor and drive the delivery across OpenAI FDE and client teams.

As the Deployment Director at endeavorAI, you will play a pivotal role in leading our deployment initiatives and ensuring the successful execution of our cutting-edge AI solutions. You will collaborate closely with cross-functional teams to strategize, oversee, and optimize deployment processes, ensuring that our technology meets the highest standards of quality and performance.

About ApiphanyApiphany is a groundbreaking foundational AI company dedicated to advancing physical product development. We empower innovators across automotive, aerospace, medtech, energy, and industrial sectors to convert vast amounts of unstructured technical data into immediate, actionable insights. Supported by prestigious investors including Markforged, Databricks, GM, and Character, our mission is to transform engineering decision-making, simplifying complexities for leading manufacturers worldwide.Our models are meticulously designed to handle the intricacies of engineering and manufacturing, comprehending principles of physics, design specifications, and program constraints. Our elite team comprises builders from Stanford, Berkeley, MIT, UW, and CMU, along with industry experts from GM, Ford, and Genesis Therapeutics. We are passionate about revolutionizing hard-tech and collectively establishing a category-defining company.About the RoleAs the Lead Deployment Strategist at Apiphany, you will bridge the gap between product, data, and customer success. Your goal will be to convert our partners' most intricate manufacturing and engineering challenges into substantial AI-driven outcomes.You will work closely with engineers, product designers, and executives—both internally and within customer organizations—to pinpoint high-impact problems, outline workflows, and implement Apiphany’s intelligence platform in practical settings. Your role will involve translating data insights into decisions that enhance the design and construction of the world's most advanced products.This position is ideal for analytical, product-oriented problem solvers who excel in uncertain environments, enjoy direct customer interaction, and aspire to connect AI technology with real-world change.

Join Anthropic as an Engagement Manager on our Applied AI team, where you will spearhead the delivery of cutting-edge AI solutions for Fortune 500 companies. In this pivotal role, you will collaborate with customers to create bespoke AI agents that enhance their core business processes. You will oversee the entire project lifecycle from the signed Statement of Work (SOW) to production deployment, coordinating cross-functional teams that include Engineering, Product, Design, and key customer stakeholders. This position goes beyond traditional project management; you will adeptly navigate complex enterprise environments, eliminate technical and organizational obstacles, and drive measurable business outcomes while upholding our commitment to safety and reliability. Work closely with Forward Deployed Engineers (FDEs) to manage stakeholder relationships and organizational intricacies, ensuring seamless delivery of AI innovations. Additionally, you will champion our mission in the field and develop the frameworks that enable scalability in our growing initiatives.

About Watney RoboticsWatney Robotics is pioneering the future of autonomous robotics to enhance critical infrastructure development. Following a successful seed funding round of $21 million led by Conviction, Abstract, and A*, we are collaborating with some of the world's leading hyperscalers to expedite data center construction and maintenance.This is your chance to join us at a pivotal stage of our journey, where you can influence the growth from prototype to full-scale production fleets. You will be instrumental in delivering operational systems, formulating deployment strategies, and making a significant impact in a transformative robotics company.Your RoleAs the engineering-focused operator, you will oversee the deployment processes for our clients, ensuring seamless systems integration, effective go-live execution, and consistent operational performance. If your background includes coding, log debugging, and managing field operations, this position allows you to leverage your diverse skill set. You will convert pilot programs into large-scale production, showcasing the comprehensive capabilities of Watney's robots and delivering essential tasks that exceed the competition.Your ResponsibilitiesManage end-to-end deployments: Conduct site surveys, security assessments, integration mapping, phased rollouts, and transition processes.Develop operational frameworks: Create runbooks, SOPs, and dashboards; oversee uptime, task accuracy, MTTR/MTBF, and quality; lead root cause analysis and resolution efforts.Feedback integration: Translate field insights into precise requirements for autonomy, control systems, and teleoperations; prioritize enhancements that impact key metrics.Act as the customer liaison: Collaborate with operators, IT teams, and executives regarding service level agreements and acceptance criteria; build trust through effective on-site and virtual communication.Standardize processes: Package deployment playbooks and reusable integrations to scale from initial sites to global implementations.Deliver lasting integrations: Connect robots with DCIM/CMMS (ServiceNow), ticketing systems, inventory management, IAM/SSO, network configurations, and observability tools; define and implement APIs, schemas, webhooks, and messaging queues (REST/gRPC, JSON, Kafka/MQTT).Your QualificationsProven operator (5–10 years): Experience leading critical deployment initiatives; evaluate success based on outcomes rather than activities.Executive presence: Capable of setting clear expectations, delivering succinct updates, and influencing stakeholders.Exceptional delivery: Skilled in providing high-touch service and ensuring customer satisfaction.

About Our ClientJoin an innovative AI platform that develops autonomous AI Receptionists and Agents designed to enhance customer interactions for small and medium-sized businesses. Founded in 2023 by a seasoned entrepreneur whose previous AI venture exceeded 50 million users worldwide, this rapidly growing company is supported by top-tier investors and has successfully deployed 15,000 AI agents across 10,000 businesses globally.Recently securing $25 million in Series A funding, our client has demonstrated remarkable growth, doubling its revenue in just the last two months of 2025 as it aims to scale towards deploying 1 million AI agents.Mission StatementOur mission is to transform traditional, costly, and erratic customer communications into efficient, revenue-generating solutions powered by autonomous AI. With our platform, businesses can deploy a fully configured AI receptionist in just three minutes—no coding skills required. Experience unmatched performance with sub-second latency, 99.99% uptime, and seamless integrations across over 200 platforms, including phone, SMS, email, web chat, WhatsApp, Instagram, TikTok, and more.Career OpportunityWe are assembling a dynamic team of Solutions Architects to oversee the deployment of AI agents across our partners and customers in North America and EMEA. This is an exciting time to join a well-funded, fast-growing team that is developing the infrastructure thousands of SMBs depend on.We are looking to hire 3-5 Solutions Architects for immediate openings. If you're a driven early-career technologist from a top program eager to take ownership, make a significant customer impact, and build production AI systems, we encourage you to apply.Key ResponsibilitiesAnalyze partner and customer business requirements, translating them into comprehensive technical specifications and deployment strategies.Configure and tailor AI agent solutions to ensure smooth integration with existing platforms such as CRMs, booking tools, and payment systems.Manage end-to-end implementations—from project kickoff to go-live—while coordinating with stakeholders to ensure timely delivery.Act as the primary technical contact during partner discussions; confidently present solutions with minimal oversight.Identify and address technical risks throughout the implementation process.Contribute to the development of scalable deployment practices as the team expands.

About UsulUsul is revolutionizing government procurement, creating a seamless platform where businesses can effortlessly connect with government entities. From national security technology to healthcare solutions, we aim to streamline the purchasing process.Our cutting-edge AI platform empowers companies to uncover, pursue, and secure government contracts, while simplifying the procurement process for government agencies.In just one year, we have achieved over $5M in Annual Recurring Revenue (ARR) and have partnered with prominent clients, including Fortune 500 government contractors, the U.S. Army, and NATO. As we embark on our next growth phase, we aim to dominate the U.S. market and extend our reach to over 60 allied nations.We are curating a tight-knit, high-performing team characterized by ambition, humility, and a passion for continuous improvement. Our youthful spirit and innovative approach inject fresh energy into the defense sector, challenging traditional norms.Position OverviewWe are seeking a dynamic Deployment Strategist to take charge of our customer deployment initiatives. You will play a pivotal role in positioning Usul as the indispensable AI partner for defense companies, leaving them to wonder how they ever operated without us.Key Responsibilities:Lead deployments for a portfolio of top defense and space firms, managing all post-sale relationships including onboarding, training, enterprise adoption, account expansion, and renewals.Facilitate complex onboarding processes for clients ranging from innovative defense-tech startups to established Fortune 500 companies, ensuring optimal utilization of Usul’s solutions to transform their defense contract acquisition.Drive commercial upselling and cross-selling initiatives within each account.Monitor customer health through key metrics to enhance retention, minimize churn, and secure renewals.Collaborate closely with Sales, Product, and Engineering teams, significantly influencing our product roadmap and redefining interactions between allied governments and defense organizations.

Join OSARO as a Deployment Engineer and play a critical role in bringing our innovative automation solutions to our customers. At OSARO, we blend cutting-edge software with advanced machine learning to enhance the capabilities of industrial robots, enabling them to perform a diverse range of tasks in modern factories and warehouses. Our solutions empower robots with the autonomy necessary for complex pick-and-place operations while seamlessly integrating with our clients' sophisticated software systems.In this position, you will be a key advocate for our customers, deeply understanding both OSARO's technology and the specific needs of our clients. Your responsibilities will encompass every stage of the customer journey—from designing tailored solutions to planning and executing successful implementations, including remote and on-site deployment support. You will work closely with our engineering teams, gaining insights into hardware, deep learning, computer vision, motion planning, and robotic control to troubleshoot and resolve any technical challenges that arise.We seek individuals who are passionate about their work, take ownership of their projects, and thrive in a challenging environment. You should be a team player who values direct communication and follows through on commitments.

About the TeamAt OpenAI, our Forward Deployed Engineering (FDE) organization exists at the crucial intersection of product design, engineering, research, and market strategy. We are dedicated to transforming cutting-edge platform capabilities into practical applications by collaborating with design partners, converting raw customer feedback into tangible software, repeatable processes, and robust products.The FDE Platform team acts as a vital leverage function that amplifies the impact of the FDE organization on OpenAI’s products and platform. By integrating with customer-focused FDE pods, we provide hands-on support in areas such as architecture, product development, refactoring, and construction. This position is ideal for collaborative software engineers who are passionate about innovating with fellow creators on state-of-the-art products.About the RoleAs a pioneering Technical Deployment Lead (TDL) for the FDE Platform team, you will play a crucial role in ensuring the success of our earliest deployments with design partners, guiding them from initial planning and defining success metrics through to production and measurable value realization.This role is both operationally intensive and technically demanding: you will foster alignment among OpenAI and customer stakeholders, oversee the delivery plan across interconnected workstreams, and proactively address enterprise constraints to avoid late-stage discoveries. You will collaborate closely with both B2B and FDE Platform teams to ensure precise execution, transparent tradeoffs, and a scalable rollout strategy for our platform design partners. Success will be evaluated based on delivered outcomes and adoption within critical workflows rather than mere activity metrics.Your success will be quantified through impactful platform outcomes, which include successful deployments that deliver measurable value aligned with customer objectives, foster user adoption, and become integral to their workflows. Additional success metrics will encompass delivery reliability (on-time milestones, minimal reopen/churn), operational leverage (reuse of patterns across deployments), capacity for sound judgment under pressure, and product impact (field data that influences roadmaps and architectures).This position is based in San Francisco or New York City. Our hybrid work model requires employees to be in the office three days per week. We provide relocation assistance, and travel up to 50% is expected.In This Role, You WillDefine Pilot Scope and Success Criteria: Collaborate with customer sponsors and technical leads to translate goals into actionable plans, measurable outcomes, and clear acceptance criteria.Oversee Delivery Plans Across Workstreams: Manage the delivery process across multiple interdependent streams to ensure cohesive execution and successful deployment.

About the RoleJoin Rowspace as a founding AI Deployment Manager, where you'll be the linchpin in maintaining and enhancing our relationships with high-profile financial clients. Your mission is to drive their success on the Rowspace platform, ensuring they derive maximum value while exploring opportunities for expanded usage across their organizations. As the primary feedback conduit between our customers and the product team, your insights will help shape our offerings.This innovative role transcends conventional account management, requiring you to dive deep into the intricacies of investor operations—including their research methodologies, decision-making workflows, and data infrastructures. The ideal candidate will possess firsthand experience in finance or a consulting background that showcases their adeptness at managing complex client relationships.Your ResponsibilitiesManage customer relationships after the sale, focusing on onboarding, adoption, expansion, and retention.Develop a comprehensive understanding of your customers' workflows and how Rowspace integrates into their daily processes.Serve as the voice of the customer, synthesizing feedback to collaborate closely with product and engineering teams on future developments.Identify growth opportunities and collaborate with Account Executives to close deals.Engage in late-stage deals to ensure seamless transitions, maintaining strong relationships even before contracts are finalized.Create playbooks that define exceptional customer engagement strategies at Rowspace.Your Qualifications3–7+ years of experience in finance (buy-side, sell-side, or fintech) or management consulting, with a proven track record in ongoing client engagement.In-depth knowledge of finance workflows or a rapid learning ability in this area.Demonstrated self-starter attitude with a proactive approach to problem-solving.Detail-oriented and curious; you prefer in-depth understanding over surface-level insights.Strong pattern recognition capabilities to identify trends across customer feedback and articulate their implications for product development.Excellent communication skills, capable of delivering clear updates and leading productive quarterly business reviews.

Supported by top-tier investors from Silicon Valley, Peregrine Technologies empowers public safety organizations, state and local governments, federal agencies, and private institutions to tackle societal challenges with unparalleled speed and precision. Our AI-driven platform transforms isolated and unconnected data into actionable intelligence, providing immediate access to critical information that facilitates swift, informed decisions to enhance outcomes across all interactions. Currently, Peregrine serves hundreds of clients across over 30 states and two countries, impacting more than 125 million individuals, and we are growing our influence as we venture into enterprise markets and international territories.Role OverviewAs government agencies rapidly adopt our solutions, we seek execution-oriented leaders to spearhead product deployment and deliver customer impact across our diverse client base. Our Deployment Strategists play an essential role in our business strategy, acting as the conduit through which we implement our product platform and deliver significant value to our clients, while also fueling our sales, marketing, and product feedback cycles.As a Deployment Strategist, your responsibilities will include:Identifying workflows where our solutions can drive operational efficiencies for our clients.Creating products, data models, and data pipelines that empower our customers to capitalize on these workflows.Fostering relationships with customer executives to ensure that Peregrine is aligned with their most pressing operational challenges.Delivering our product to clients with exceptional quality and speed in complex and mission-critical environments, serving as their North Star.About YouYou are enthusiastic about writing code that ensures our customers receive the right information at the right time.You possess a passion for discovering elegant solutions to intricate data modeling challenges, allowing us to extract value from disjointed data sources.You are an independent leader who thrives on identifying innovative product, workflow, and business opportunities.You cultivate long-lasting relationships with clients and team members thoughtfully.You are an empathetic listener who values customer feedback deeply.You communicate clearly and persuasively, adept at storytelling that resonates with executive audiences.

About the Role:As an AI Deployment Strategist at F2-ai, you will play a pivotal role in bridging customer success, sales, and engineering teams to guarantee technical precision and effective implementation of our innovative F2 product. You will establish yourself as the go-to expert in AI prompting, serving as the technical foundation for our go-to-market strategy.Your Responsibilities:Assist in the F2 sales process: Participate in prospect and client meetings to resolve technical inquiries related to our product.Manage customer due diligence: Complete InfoSec questionnaires and enhance our due diligence knowledge base continuously.Review reports produced by users, identify issues, and collaborate with engineering to ensure customers derive value from our AI solutions.Develop prompts: Craft natural language prompts tailored to specific customer requirements to guarantee accurate and relevant report outputs.Conduct light technical implementations, such as configuring Single Sign-On (SSO) or establishing custom data retention policies.Maintain CRM hygiene: Ensure data is clean and structured to support the scalability of customer success and sales teams.Act as the customer advocate to the engineering team, providing valuable feedback that aids in product enhancement.Who You Are:You are a dynamic professional adept at translating technical language for engineers and customers alike. Your experience with enterprise buyers enables you to convey complex systems in a straightforward manner, fostering cross-functional collaboration that leads to impactful results.Experience in prompt engineering and working with LLMs and AI SaaS tools.Familiarity with enterprise information security concepts and due diligence procedures.Excellent communication skills, commercially astute, customer-focused, and technologically proficient. You can simplify complex ideas for non-technical audiences.Proficient in project management of intricate workflows and technical deliverables without the need to write production code.Strong technical aptitude and willingness to enhance your coding skills.

Netic serves as the AI-driven revenue engine for essential services, forming the foundation of the American economy.Backed by $43 million in funding from prominent investors such as Founders Fund, Greylock, Hanabi, and Dylan Field, who spearheaded our Series B, we have empowered our clients to secure hundreds of thousands of jobs across various service industries in North America. Today, several companies operate with an AI-first approach utilizing Netic.Join our team of dedicated builders from esteemed organizations such as Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard, as we apply cutting-edge AI to the physical economy—where challenges are significant, data is intricate, and the impact is both immediate and measurable.

About Vapi:At Vapi, we are pioneering the transition to voice as humanity's primary interface.We offer the most customizable platform for deploying voice agents in the industry.With rapid growth, we have attracted over 600,000 developers in just two years, adding 2,000+ daily.Engage with Vapi now!Why This Role Matters:As we expand our enterprise presence, strong post-sales leadership is essential for enhancing customer retention, growth, and long-term value.Managing enterprise deployments involves intricate, cross-functional collaboration, requiring a dedicated leader to ensure successful execution and outcomes.This position will help shape and optimize our post-sales engagement model, significantly influencing our Net Revenue Retention metrics.Your Responsibilities:First 30 Days:Manage a portfolio of enterprise accounts and cultivate trusted relationships with key stakeholders.Gain in-depth knowledge of each customer's deployment architecture, use cases, and criteria for success.Evaluate current health metrics, renewal timelines, usage patterns, and engagement frequency.Coordinate with FDE, CSE, Sales, and Product teams on ongoing projects and deployment priorities.Next 60 Days:Establish a regular schedule for account syncs based on account tiers.Implement proactive health monitoring through usage data analysis, stakeholder engagement, and sentiment tracking.Start identifying renewal risks and opportunities for expansion within your portfolio.Conduct structured Quarterly Business Reviews (QBRs) for Tier 1 and Tier 2 accounts with executive-level reporting.After 90 Days:Initiate renewal discussions starting 120 days prior to expiration and collaborate with Account Executives on commercial strategies.Reveal qualified expansion opportunities bolstered by usage data and deployment success metrics.Enforce service tier boundaries to maintain the integrity of our offerings.

Supported by premier investors from Silicon Valley, Peregrine Technologies empowers public safety organizations, governmental bodies at all levels, federal agencies, and private sector enterprises to tackle societal challenges with unparalleled efficiency and precision. Our innovative AI-driven platform transforms fragmented and isolated data into actionable intelligence, promptly highlighting critical information that enables swift and informed decision-making to enhance outcomes at every touchpoint. Currently, Peregrine serves hundreds of clients across over 30 states and two countries, impacting more than 125 million individuals, and we are poised to extend our reach into new enterprise markets and international territories.Role OverviewAs the adoption of Peregrine grows rapidly among government agencies, we are seeking motivated recent graduates to spearhead product deployment and maximize customer impact within our diverse client portfolio. Our Deployment Strategists play a pivotal role in executing Peregrine’s business vision. They act as the conduit for deploying our platform to deliver substantial value to our clients, while also driving our sales, marketing, and product feedback processes.As a Deployment Strategist, your responsibilities will include:Identifying operational workflows where our product can enhance efficiency for our clients.Creating data models, product solutions, and data pipelines to empower clients in executing those workflows effectively.Building strong relationships with client executives to align Peregrine’s offerings with their most pressing operational challenges.Delivering our product with market-leading quality and speed in complex, mission-critical environments.Your ProfileYou have a passion for coding that facilitates timely access to critical information for our clients.You thrive on crafting innovative solutions to intricate data modeling challenges that unlock value from disparate data sources.You are a self-starter who enjoys exploring new product, workflow, and business opportunities.You nurture lasting relationships with customers and colleagues.You are an empathetic listener, valuing customer feedback deeply.You excel in clear and persuasive communication, particularly in storytelling that resonates with executive audiences.

Cooper AI develops artificial intelligence tools designed for the commercial insurance industry. The platform integrates with existing systems to automate manual tasks, allowing professionals to focus on clients and business growth. With backing from Lightspeed, General Catalyst, and Valor, Cooper AI spun out of Nirvana, a Series D insurtech company valued at $1.5 billion. The company's mission centers on modernizing the global insurance market by automating workflows and delivering real-time improvements for carriers and brokers. Role overview The AI Deployment Strategist shapes Cooper AI’s market presence and delivers value to customers throughout the deployment lifecycle. This role adapts the platform to fit each agency’s processes, partners with engineers to connect systems, and trains users for sustained adoption. The strategist acts as an advisor to insurance leaders and works closely with product and engineering teams. The position’s impact extends beyond software setup, helping insurance organizations transform their operations. What you will do Lead deployments from start to finish. Manage multiple customer projects, from initial scoping and configuring Cooper’s features to setting up integrations and supporting adoption among producers, service representatives, and account managers. Drive meaningful activation. Focus on transforming agency operations by customizing the platform, empowering internal champions to train others, and tracking usage to ensure Cooper becomes part of daily workflows. Be a trusted advisor. Build relationships with agency owners and user champions, map AI capabilities to real-world use cases, share data-driven insights, and help shape product and adoption strategies. Requirements 4+ years’ experience in management consulting or a related area, with strong knowledge of the insurance industry. Technical skills in software integration and managing deployment projects. Clear communication and the ability to collaborate with a range of stakeholders. Location: San Francisco, CA