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Technical Documentation Engineer at Harness | Bengaluru

Harness, Inc.Bengaluru, Karnataka, India
On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess:A solid understanding of technical writing principlesExperience in creating user manuals, online help, and other forms of technical documentationAbility to collaborate with cross-functional teams to gather informationStrong attention to detail and a commitment to producing high-quality workExcellent communication skills, both written and verbal

About the job

Harness is at the forefront of AI-driven software delivery, founded by the visionary entrepreneur Jyoti Bansal, who previously founded AppDynamics, which was acquired by Cisco for an impressive $3.7 billion. With approximately $570 million raised in funding and a valuation of $5.5 billion, Harness is backed by notable investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As AI transforms the landscape of code creation, the challenge now lies in optimizing the software delivery process through testing, deployment, application security, reliability, compliance, and cost management. Harness leverages AI and automation to streamline this "outer loop," empowering teams to deliver software more efficiently while ensuring robust security and governance throughout the software delivery lifecycle.

Fueled by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform integrates deep contextual understanding and intelligent automation across the software delivery lifecycle, embedding governance and policy-driven controls within the platform.

Over the past year, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, managing a staggering $2.8 billion in cloud expenditures. This has enabled clients such as United Airlines, Morningstar, and Choice Hotels to accelerate their release cycles by up to 75%, cut cloud expenses by as much as 60%, and achieve tenfold efficiencies in their DevOps practices.

With a global presence spanning 14 offices across 25 countries, Harness is poised to shape the future of AI software delivery — and we are on the lookout for exceptional talent to help us accelerate our growth.

Documentation Engineer — Harness

About the Role

Harness is establishing a contemporary documentation organization to support a rapidly evolving product portfolio and a diverse global customer base. We seek a Documentation Engineer who can produce clear, precise, and customer-oriented documentation while evolving into a key contributor within a structured, engineering-focused environment.

This position is ideal for individuals with a solid foundation in technical documentation who are eager to take on more significant responsibilities, deepen their product knowledge, and amplify their impact on customer experiences through effective documentation.

You will collaborate closely with Senior Documentation Engineers, Product Managers, Engineers, and Support teams to ensure that the documentation not only clarifies how features function but also explains why they were developed and how they integrate into real-world applications.

Your Responsibilities

Ownership of Documentation for Specific Features and Areas

  • Create and maintain documentation for products...

About Harness, Inc.

Harness is revolutionizing software delivery with AI, ensuring that businesses can deploy their applications faster and more securely with the help of intelligent automation and deep contextual insights.

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