Technical Enablement Program Manager

Join Headspace as an AI Enablement Program Manager: At Headspace, we are pioneering an AI-first operating model centered around member safety, privacy, and impactful business outcomes. We are seeking a proactive AI builder and adoption champion—someone who is curious, product-focused, and adept at transforming complex challenges into effective workflows, tools, and results across the organization. In the role of AI Enablement Program Manager, you will spearhead company-wide AI adoption from inception to execution: establishing structured intake and prioritization processes, transitioning pilot projects to full-scale production, equipping teams with essential playbooks and training, and ensuring smooth governance for initiatives. Your influence will span all teams at Headspace as you cultivate a culture of experimentation and scalable adoption through enablement, advocacy, and hands-on implementation. Your fearless, contrarian spirit will allow you to challenge existing norms, conduct insightful experiments, and remove obstacles for teams while adhering to responsible AI guidelines. Contribute to the development of AI agents that empower our teams to #make-the-mission-matter.

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

About Us:At Notion, we empower individuals and teams to create beautiful tools tailored for their life's work. In a digital landscape filled with numerous applications and tabs, Notion serves as a unified platform that seamlessly integrates documents, notes, projects, calendars, and emails, powered by AI to enhance productivity and automate tasks. With millions of users spanning from individuals to large organizations like Toyota, Figma, and OpenAI, Notion is chosen for its versatility and ability to save time and resources.We value in-person collaboration, which is a cornerstone of our company culture. All team members are required to work from our offices on Mondays, Tuesdays, and Thursdays—designated Anchor Days. Additional in-office workdays may be required for specific teams or roles.About the Role:As the inaugural Enablement Program Manager within our Customer Success team, you will play a pivotal role in transforming our customer engagement through advanced technical capabilities, effective AI workflow adoption, and the development of scalable operational processes. Your mission will be to translate strategic objectives into actionable enablement initiatives, including programs, playbooks, manager toolkits, and training experiences that foster positive behavioral changes in the field. Collaborating closely with CS leadership and cross-functional go-to-market (GTM) stakeholders, you will ensure our Customer Success Managers (CSMs) are equipped, confident, and prepared to achieve measurable outcomes for our clients.What You'll Achieve:Oversee the comprehensive enablement strategy for the evolution of the Customer Success role, converting transformation priorities into a detailed program roadmap encompassing training, certification, manager activation, and reinforcement.Collaborate with CS leaders and frontline managers to identify performance gaps, define critical skills and behaviors, and deliver enablement that promotes adoption.Design and implement high-quality, ongoing learning experiences, including live sessions, workshops, self-service modules, and in-the-flow resources, ensuring exceptional facilitation and production quality.Develop and maintain essential Customer Success enablement materials such as playbooks, talk tracks, customer value narratives, discovery guides, success planning templates, and objection handling frameworks.Establish measurement and feedback mechanisms (covering readiness, proficiency, adoption, and business impact) to iterate based on data and insights from the field.Coordinate stakeholder alignment across Enablement, RevOps, Product, Sales, Support, and Customer Experience (CX) to ensure smooth implementation of messaging, processes, and tools.Skills You'll Need to Bring:Proven experience in enablement or training roles, particularly in a customer-focused environment.Strong analytical skills with the ability to utilize data to drive decision-making.Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.Demonstrated ability to manage multiple projects simultaneously and meet deadlines.Experience in designing training programs and learning materials that effectively drive performance.

At Discord, we connect over 200 million users every month, predominantly through the excitement of gaming. With over 90% of our users engaging in gaming, they collectively spend 1.5 billion hours each month immersed in an extensive range of games on our platform. We are dedicated to enhancing communication and enjoyment for gamers before, during, and after gameplay. The People Programs team is on a mission to cultivate skills, foster connections, and drive high performance across Discord. We design impactful experiences that empower Discordians to enhance their capabilities, align with our mission, and create fulfilling careers—all aimed at nurturing a high-performance organization. Our initiatives encompass Learning Experience, Employee Engagement, and Talent Management.As the Staff Program Manager for Leadership Enablement, you will spearhead the manager and leadership development aspect of our strategy. You will be in charge of the programs, tools, and experiences that guide how our people leaders learn, develop, and support their teams—whether they are new managers starting their journey or seasoned leaders tackling complex organizational challenges. This high-visibility position will directly shape the effectiveness of leadership across the organization.This role reports to the Senior Director of People Programs.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform integrates AI and human intelligence to facilitate the discovery of customer insights, optimize behavioral best practices, automate conversations and streamline inefficient processes, empowering every team member to enhance their productivity and effectiveness. Founded by visionary leaders from Stanford's AI lab, including co-founder Sebastian Thrun, the brain behind Google X and Waymo, our leadership team also features CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Our exceptional team consists of AI and ML experts, go-to-market leaders, and prominent investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital, along with industry veterans like former AT&T CEO John Donovan. We proudly serve clients like Intuit, Cox Communications, Hilton, and Carmax and have been recognized by Forbes and Bain Consulting as one of the leading private AI companies worldwide.Embark on this exciting journey with us to redefine the workforce through AI. The future of work is now, and it’s happening at Cresta.

About the TeamJoin OpenAI's Forward Deployed Engineering (FDE) team, where we collaborate with customers to transform groundbreaking research into production-ready AI systems. Our team uniquely bridges the realms of Product, Engineering, Research, and Go-To-Market (GTM) strategies. We immerse ourselves in user experiences to tackle significant challenges and identify patterns that inform our platform's evolution. Our mission is to apply cutting-edge capabilities in real-world applications, translating customer feedback into sustainable solutions, consistent methodologies, and strategic product insights.About the RoleWe are seeking a dynamic Onboarding & Enablement Program Manager to develop, implement, and refine systems that empower the FDE team to onboard efficiently, remain updated, and deliver consistently as we scale. This pivotal role will directly influence the effectiveness of new engineers' onboarding processes, ensuring that knowledge gleaned from deployments is easily accessible and that enablement practices keep pace with our rapidly evolving platform and organizational dynamics.In this position, you will work closely with FDE leadership and cross-functional teams in Engineering, Product, and GTM to transform field insights and the changing needs of our team into well-structured onboarding and enablement initiatives. You will create systems that accelerate ramp-up time, enhance knowledge sharing, and bolster execution consistency as the team expands. This crucial role is a driver of an AI-first FDE function that multiplies its impact through improved systems, reusable knowledge, and enhanced team effectiveness—moving beyond mere headcount growth.This position is located in San Francisco, employing a hybrid work model that includes three days in the office weekly, with relocation assistance available for new hires.In This Role, You WillTake ownership of FDE onboarding from start to finish, creating and managing a structured ramp experience that enables new team members to become effective quickly in a complex technical landscape.Develop and enhance the team’s enablement infrastructure, including onboarding pathways, playbooks, learning materials, and knowledge systems to ensure ongoing skills development within the FDE team and integrate AI-first tools and processes into daily operations.Collaborate with related field, deployment, and partner teams to establish enablement programs, resources, and operational frameworks that enhance coordination and execution across interconnected functions.Document patterns and insights from FDE deployments into reusable resources that minimize redundant learning and strengthen execution throughout the organization.Manage the core cadence of onboarding and enablement, ensuring consistency and quality in the process.

Who Are We?Postman stands at the forefront of the API revolution, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We are dedicated to simplifying the API lifecycle and enhancing collaboration, enabling users to build superior APIs more efficiently.With our headquarters in San Francisco and offices across Boston, New York, Austin, Tokyo, London, and Bangalore, Postman is privately funded by notable investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Visit us at postman.com or connect with us on X via @getpostman.P.S: We encourage you to explore The "API-First World" graphic novel to grasp our vision and the larger context of our mission at Postman.The OpportunityAs the Sales Enablement Program Manager, you will be instrumental in empowering Postman's global go-to-market teams, including Sales and Post-Sales. Your role will involve designing and implementing enablement projects and programs aimed at enhancing productivity, accelerating onboarding processes, improving managerial effectiveness, increasing pipeline generation, and boosting win rates.This position will support various enablement initiatives across the organization, focusing on continuous learning, skill development, product knowledge, tool adoption, effective customer messaging, leadership development, onboarding new hires, and executing process changes across regions and segments.You will report to the Manager of Revenue Enablement and will thrive in a collaborative in-person work environment.What You’ll DoLead and manage cross-functional enablement projects from inception to completion, ensuring timely delivery and measurable outcomes.Design and implement scalable enablement initiatives that foster continuous learning, effective onboarding, and readiness across go-to-market roles.Drive programmatic and project-based enablement initiatives aligned with business objectives, focusing on skill enhancement, product knowledge, tool updates, and new operational motions.Oversee multiple concurrent enablement projects, ensuring clarity in scope, timelines, dependencies, stakeholders, deliverables, and success metrics.Facilitate engaging in-person and virtual enablement sessions for global teams across various time zones.Champion change management initiatives to ensure effective adoption of new processes and tools.

Backstory, formerly known as People.ai, develops AI-driven solutions designed for sales teams. The company draws on more than a decade of experience training AI models on large volumes of sales interactions. This expertise enables Backstory to deliver real-time, accurate answers within existing AI workflows, helping sales teams make informed decisions quickly. Sales leaders at organizations like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, and Randstad rely on Backstory for insights that fit real business scenarios, supporting better deal management and revenue growth. By connecting key signals to the right accounts and opportunities, Backstory gives teams a clear view of current activities and recommended next steps. Clients from sectors such as enterprise, cybersecurity, data analytics, and defense use Backstory to support significant pipeline and revenue goals. The company is recognized by Gartner, Forrester, Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. Role overview The Senior Go-To-Market Enablement Manager will design and scale both onboarding and ongoing enablement programs for the go-to-market teams. This role ensures that every new hire develops strong product knowledge and go-to-market skills from the start, and continues to build expertise as Backstory’s products and the market evolve. What you will do Collaborate with Product, Marketing, Sales, and Customer Success to identify enablement needs Develop and implement programs that address onboarding and continuous learning Drive improvements in ramp-up time, productivity, and pipeline generation through targeted enablement initiatives

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) is an online personal styling service founded in 2011 and based in San Francisco. The company helps people discover clothing they love, offering a mix of exclusive and national brands tailored to each client’s preferences. Stitch Fix combines the expertise of human stylists with AI-driven recommendations, making it easier for clients to express their style without spending hours shopping in stores or online. Role Overview: Strategic Program Manager, Styling Enablement This remote position focuses on leading major initiatives within the Styling organization at Stitch Fix. The Strategic Program Manager will manage projects from start to finish, working to keep cross-functional teams in sync, timelines on track, and project outcomes at a high standard. Collaboration is central to this role. The Program Manager will work with Product, Engineering, Data Science, Workforce Management, Operations, and Client Support to improve workflows, upgrade platforms, and enhance the client experience. The position also supports better decision-making by helping teams weigh trade-offs, set priorities, and focus on projects with the greatest impact. By supporting multiple projects at once, the Program Manager will help the organization operate more efficiently, keep initiatives moving forward, and reduce friction between teams. What You Will Do Oversee program management for complex, cross-functional projects that affect Styling and the client experience. Translate strategic goals into clear project plans, outlining milestones, dependencies, and success metrics. Drive project execution across teams, maintaining alignment and momentum, and ensuring accountability for deadlines and outcomes. Identify risks, dependencies, and challenges early, and help teams resolve them to keep projects on schedule. Use data and analysis to inform decisions, prioritize work, and connect projects to business results. Support several initiatives at once by improving coordination, clarity, and decision-making across teams. Location This role is remote within the United States.

Join Us in Combating the Escalating Wildfire Crisis with Cutting-Edge AI and IoT SolutionsAbout UsThe Challenge: Every second counts when it comes to fire response. Climate change is intensifying wildfire occurrences, leading to longer fire seasons, drier conditions, and stronger winds. As a result, ignitions spread quickly, endangering more communities. Currently, wildfires are primarily reported by bystanders through 911 calls, which can delay detection, verification, and response times. Fire authorities require more efficient methods to identify, confirm, and localize fires, enabling them to act swiftly and prevent small incidents from escalating into catastrophic fires.About Pano AI: We are a rapidly growing hybrid-remote startup with over 150 passionate individuals, headquartered in San Francisco. As a leader in early wildfire detection and intelligence, we empower fire professionals to respond more effectively and safely to wildfires. Our innovative platform integrates advanced hardware, software, and artificial intelligence to provide real-time intelligence and enhance coordination among responders. By utilizing a network of ultra-high-definition, 360-degree cameras positioned at strategic locations and incorporating satellite data, Pano AI delivers immediate actionable insights to combat threats in specific geographic regions.Recognized by TIME as one of the 100 Most Influential Companies of 2025, and featured by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024, Pano AI has garnered accolades from Fast Company as one of the Top 10 Most Innovative Companies in AI of 2023. Our innovative solutions have also been highlighted in leading publications such as the Wall Street Journal and Bloomberg.

At Reddit, we are a vibrant community of communities, fostering shared interests and authentic discussions. Each day, users engage with over 100,000 active communities, contributing to discussions that matter most to them. With around 121 million unique daily visitors, Reddit stands as one of the largest information hubs on the internet. For more insights, visit www.redditinc.com.We are seeking a globally-oriented Lead Sales Enablement Program Manager to define, operationalize, and expand a premier sales methodology for Reddit’s global advertising sector. In this role, you will be the architect and steward of our sales methodology, ensuring it aligns closely with our go-to-market strategy and is executed consistently across all regions, roles, and sales channels.This position merges methodology design, program management, change leadership, and active facilitation. You will collaborate closely with senior sales executives, HR, and Sales Enablement teams to integrate this methodology into our sales processes, from onboarding and coaching to forecasting and deal reviews.Please note: This role requires in-office presence 1-2 times a month (locations include NYC, Chicago, SF, LA).

About UsAt Rox, we are dedicated to empowering individuals to excel in their work. Our innovative platform enhances sales performance through autonomous revenue agents that alleviate manual tasks, allowing sellers to concentrate on their core strength: selling. Much like coding agents revolutionized engineering, our revenue agents are set to transform customer engagement. We are pioneering the world's first revenue operating system, seamlessly integrating all aspects of the revenue stack, from application layers to contextual systems. At Rox, we envision a future where humans become orchestrators while agents efficiently manage the entire customer lifecycle.Serving industry leaders across banking, hardware, construction, and sovereign AI, Rox is the backbone for successful AI innovators such as Ramp and Cognition. Our collective success stems from a shared mission and unwavering commitment to making it a reality. This journey is fueled by a world-class team dedicated to redefining business operations.The RoleWe are seeking a Revenue Enablement Manager — a role that transcends traditional enablement responsibilities.You will not be confined to creating presentations; instead, you will revolutionize the operational framework of a global sales organization. You’ll engage at the crossroads of AI, go-to-market (GTM) strategies, and hands-on execution, pinpointing breakdowns in the sales process, crafting effective solutions, and developing the programs and materials that empower a high-performing team to achieve faster success.We are looking for an individual who actively engages with AI technology — not just observing trends or waiting for use cases to emerge. You possess practical experience in leveraging AI tools to address real GTM challenges: automating workflows, expediting research, enhancing coaching, and rethinking day-to-day sales operations. You innovate, prototype, and seek AI-driven solutions to streamline processes. Your success is measured by the impact on the sales pipeline, rather than the volume of materials produced — viewing AI as a catalyst for that impact.This role offers significant ownership and influence within a fast-paced startup environment. If you thrive in such settings, we invite you to connect with us.What You'll DoEnhance Onboarding. Collaborate with GTM leadership to craft and execute a top-tier onboarding program that accelerates new seller productivity from the outset, ensuring scalability from day one.Facilitate Enablement Programs. Partner across departments to establish and run a regular schedule of enablement sessions that keep the team informed, skilled, and competitive.

About Us Suger empowers revenue teams to enhance their sales effectiveness by streamlining the transaction processes within cloud marketplaces. Our innovative platform simplifies the buying and selling experiences across major cloud providers like AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, enabling our customers to manage and grow their deals more efficiently. Our rapid growth stems from our position as the comprehensive orchestration solution for the burgeoning B2B Cloud Marketplaces, harnessing AI and integrating seamlessly with essential systems. Currently, we serve over 250 B2B clients, from industry giants like Snowflake and Intel to agile startups such as Glean and Vanta. Role Overview As a Customer Success Manager specializing in Implementation and AI Enablement, you will oversee the entire customer implementation journey. Your primary responsibilities will include driving customer enablement, ensuring successful adoption, and fostering long-term success. This role encompasses:- Ownership of implementation processes- Customer training and enablement initiatives- AI-driven execution and product education Your role will extend beyond customer onboarding; you will teach both customers and Suger’s AI agents how to efficiently navigate cloud marketplace workflows, ensuring that insights are captured, systematized, and leveraged at scale. This position requires a hands-on, technically-oriented individual who enjoys developing repeatable processes and influencing how our product evolves based on real customer interactions.

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.

Role overview Pano AI seeks a Senior Technical Program Manager - Operations to join the team in San Francisco, California. This position plays a key role in shaping operational strategies and guiding cross-functional teams to deliver impactful projects. The focus is on refining processes and driving greater efficiency across the organization. What you will do Coordinate and lead teams from different departments to achieve project objectives Manage operational projects from initial planning stages through to completion Spot opportunities to streamline workflows and enhance efficiency Use technical program management skills to address operational challenges Requirements Background in managing technical programs within operational settings Strong collaboration skills with diverse stakeholders Demonstrated success in delivering projects and improving processes

Join our innovative team at Baseten as a Software Engineer - AI Enablement. In this role, you will work on cutting-edge AI technologies and help build tools that empower developers to harness the full potential of artificial intelligence.We are looking for passionate engineers who thrive in a collaborative environment and are eager to tackle challenging problems. You will be responsible for designing and implementing scalable AI solutions, working closely with cross-functional teams to deliver impactful results.

About OpenAIAt OpenAI, we are dedicated to the responsible development of artificial general intelligence (AGI) that benefits all of humanity. Our mission unites some of the brightest minds in science, engineering, and business to create a safer and more effective future through advanced AI technologies.About the Enablement TeamOur Enablement team plays a pivotal role in transforming OpenAI's innovative products into meaningful customer experiences. We empower our customer-facing teams by providing them with the essential knowledge, tools, and frameworks to excel in their roles.About the PositionWe are seeking a dynamic GTM Enablement Manager to spearhead the onboarding process for our rapidly expanding Go-To-Market organization. This role requires an energetic trainer and facilitator who will conduct comprehensive in-person onboarding sessions and workshops, ensuring new hires quickly become confident and customer-ready. This position is based in our San Francisco office, with occasional travel to New York City.Your Responsibilities:Establish a consistent onboarding schedule featuring live sessions, workshops, and practice opportunities to cultivate core GTM skills early on (e.g., discovery, messaging, deal rigor).Lead high-energy, interactive training sessions that promote behavioral change through role plays, scenarios, and real-time coaching.Collaborate with Sales Leadership, RevOps, Product Enablement, Field Enablement, and subject matter experts to align onboarding with current priorities and field requirements.Develop a system to keep training content updated as products, messaging, and SMEs evolve (including lightweight update mechanisms and clear ownership).Utilize metrics to continuously enhance the onboarding experience, focusing on attendance, satisfaction, confidence levels, early feedback from managers, and ramp indicators.Embrace AI-driven approaches in designing and delivering enablement programs, utilizing OpenAI tools for personalized learning and efficient content iteration.Ideal Candidate Profile:Possess a commanding presence and the ability to engage audiences with confidence, warmth, and clarity, effectively managing Q&A and addressing skepticism.Demonstrated experience in developing and delivering sales enablement training in a fast-paced environment, with enterprise GTM experience being a plus.Skilled in designing workshops that prioritize practice and outcomes over slide presentations.Operationally adept, capable of maintaining cadence and logging essential metrics efficiently.

Join Our TeamOtter.ai is on the lookout for a dynamic Senior Manager of Sales Enablement who will be pivotal in propelling the growth of our Enterprise platform. This role is a unique blend of strategy and hands-on execution, where you'll build and implement the enablement framework while directly addressing the needs of our revenue leadership and teams. Collaborating closely with Sales, Customer Success, Product Marketing, and Product teams, you will empower the field to effectively communicate Otter’s value in enterprise workflows, security and compliance environments, and mission-critical collaboration scenarios.Your ContributionsCollaborate with Go-To-Market (GTM) leadership to establish a comprehensive enablement strategy that aligns with Otter’s Enterprise and AI platform objectives.Design and implement onboarding and continuous learning programs that enhance ramp-up speed and ensure field readiness for both Sales and Customer Success teams.Create impactful content and sales assets grounded in Otter’s value proposition, including playbooks, pitch narratives, demo flows, persona messaging, and competitive positioning.Effectively translate AI features and technical capabilities into clear business outcomes for CIOs, CISOs, Operations, and Legal stakeholders.Provide support for live deals through coaching, win/loss reviews, objection handling, and competitive strategy, particularly in large enterprise cycles.Establish a consistent demo and proof process that showcases Otter’s unique AI experience, collaboration workflows, and compliance readiness.Work in tandem with Product Marketing and Product teams to ensure field members are equipped with roadmap insights, launch playbooks, and vertical use cases.Partner with Revenue Operations to connect pipeline insights, win/loss patterns, and training initiatives to enhance performance.Facilitate enablement sessions, role-plays, and “win clinics” to develop skills in discovery, persona alignment, and value engineering.Maintain a centralized content repository that reflects Otter’s evolving platform and competitive landscape.Act as the voice of the field back to leadership, providing insights on buyer signals, integration requests, compliance challenges, and competitive dynamics to guide GTM and product strategies.

At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.