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Technical Implementation Consultant

AppianMadison, Wisconsin
On-site Full-time $75K/yr - $125K/yr

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Experience Level

Experience

Qualifications

To excel in this role, you should possess:Proficiency in collaborating with clients to define business processes and collect functional and technical system requirements. Outstanding communication skills, a passion for technology, a commitment to continuous learning, and a knack for asking insightful questions to address the right challenges. A proven track record of success on cross-functional teams, with experience in building products utilizing agile methodologies (including pair programming, stand-ups, planning sessions, and sprints). Knowledge in relevant technologies and programming languages.

About the job

Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge.

What you will do

  • Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients.
  • Work within an agile framework to understand client business processes and translate technical needs into effective solutions.
  • Design relational data models and develop APIs to connect various systems.
  • Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models.
  • Collaborate closely with both technical teams and business users on the client side throughout the software development process.
  • Support clients as they build and refine their own process applications using Appian’s platform.

Growth and support

This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.

About Appian

Appian is an innovative leader in software development, dedicated to empowering organizations through cutting-edge technology solutions. Our focus on excellence and customer success drives us to provide transformative digital experiences that enhance operational efficiency and unlock new business potential.

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