About Stripe:Stripe is a cutting-edge financial infrastructure platform empowering businesses worldwide. Serving millions—from the largest enterprises to the most ambitious startups—Stripe enables companies to accept payments, drive revenue growth, and unlock new business opportunities. Our mission is to enhance the GDP of the internet, and we have a tremendous journey ahead of us.About the Team:The Professional Services team is dedicated to facilitating the adoption of Stripe’s capabilities among our diverse user base, ranging from Fortune 100 companies to dynamic startups. Within this team, the Accelerate unit plays a pivotal role in the essential 'zero-to-one' phase of the user journey. We collaborate closely with developers and technical leaders to ensure rapid deployment, high-quality integration, and immediate strategic value from Stripe.Accelerate represents Stripe's tailored onboarding program, designed to expedite user activation and operational readiness. Through structured engagements, we guide users through technical integration, fraud prevention setup, and financial reporting. Whether utilizing our foundational (free) tier or our premium high-touch service, our shared goal is to reduce friction, mitigate implementation risks, and accelerate time-to-revenue.What You’ll Do:As we launch Stripe Delivery Centers—a new global initiative to design, implement, and expand Stripe’s operations for the next decade—we are seeking passionate and inquisitive individuals who thrive on tackling global user challenges, enhancing operational processes, and contributing to the development of this new operational capability. If you enjoy solving complex, large-scale problems and excel as a collaborative team player, we want to hear from you!In the role of Onboarding Specialist, you will serve as the technical guide for users during their initial 90 days with Stripe. Your primary responsibility will be to proactively unblock deployments and ensure users are fully operational and ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. Additionally, you will conduct technical workshops and act as the main point of contact to help users navigate the intricacies of payment infrastructure.Responsibilities:Drive Time-to-Value: Oversee a portfolio of user implementations, acting as a project manager to ensure they meet their anticipated go-live dates.Deliver Technical Workshops: Facilitate interactive workshops covering essential topics such as API integration, dashboard utilization, fraud prevention configuration, and more.
Feb 9, 2026
