2K Games logo

Technical Operations Center Manager

2K GamesBangalore, Karnataka
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Manager

Qualifications

QualificationsThe ideal candidate for the TOC Manager position will possess strong leadership skills and a proven track record in technical operations management. Key qualifications include:Experience in leading technical operations teams. Expertise in incident response and service request management. Understanding of systems monitoring and operational readiness. Strong analytical and problem-solving abilities. Excellent communication skills and a collaborative mindset.

About the job

About 2K Games

2K Games, a subsidiary of Take-Two Interactive Software, Inc. (NASDAQ: TTWO), is a global video game publisher headquartered in Novato, California. Since 2005, the company has released titles from respected studios such as Visual Concepts, Firaxis, Hangar 13, and 2K SportsLab. The portfolio includes well-known franchises like NBA® 2K, BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®. 2K Games values an inclusive culture and encourages team members to bring their authentic selves to work.

Role Overview: Technical Operations Center Manager

The Technical Operations Center (TOC) at 2K Games serves as the central hub for technology support, delivering 24/7 coverage for products and platforms. The TOC Manager will guide the global operations strategy, emphasizing automation, resilience, and proactive oversight. This position is based in Bangalore, Karnataka.

Key Responsibilities

  • Lead real-time system monitoring to ensure platform stability and performance
  • Oversee incident management, coordinating responses to technical issues as they arise
  • Manage service fulfillment processes and support requests
  • Conduct problem analysis to identify root causes and recommend improvements
  • Prepare teams and systems for new product launches, ensuring operational readiness
  • Drive initiatives that increase automation and strengthen system resilience
  • Maintain proactive human oversight across all technical operations

Location

Bangalore, Karnataka

About 2K Games

2K Games is a premier global publisher of interactive entertainment, known for its innovative and engaging game titles. Our portfolio includes some of the most beloved franchises in gaming, and we strive to create an inclusive and dynamic work environment that champions creativity and collaboration.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.