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Experience Level
Manager
Qualifications
Proven experience in technical operations management or a related field. Strong leadership skills with the ability to motivate and develop a high-performing team. Excellent analytical and problem-solving abilities. Familiarity with fiber optic technology and telecommunications industry standards is a plus. Exceptional communication skills, both verbal and written. Bachelor's degree in a relevant field or equivalent practical experience.
About the job
Google Fiber is hiring a Technical Operations Manager for Field Operations in Austin and San Antonio, Texas. This role leads a team focused on deploying and maintaining the company’s fiber optic network. The manager ensures field operations run smoothly and supports Google Fiber’s goal of delivering reliable internet service.
What You Will Do
Lead and support a team of field professionals responsible for network deployment and maintenance.
Work with other departments to improve operational processes and coordinate activities.
Analyze operational data to spot trends and identify areas for improvement.
Implement solutions that boost efficiency and enhance customer satisfaction.
Promote a culture of operational excellence and high-quality service within the team.
Location
Austin, Texas
San Antonio, Texas
About Google Fiber
Google Fiber is a subsidiary of Alphabet Inc., committed to providing high-speed internet access to homes and businesses. With a focus on innovation and customer satisfaction, we are transforming the way people connect to the world. Join us in our mission to deliver reliable and fast internet services that empower our communities.
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Full-time|On-site|Austin, Texas; San Antonio, Texas
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