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Technical Programs Specialist in Revenue Operations - Boston

DatadogBoston, Massachusetts, USA
On-site Full-time $100K/yr - $145K/yr

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Experience Level

Experience

Qualifications

Qualifications: Proven experience in a technical or operations role, ideally within a sales or revenue operations environment. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels. Familiarity with sales technology stacks and operational processes. Ability to manage multiple projects simultaneously and adapt to changing priorities. Self-motivated with a passion for innovation and process improvement.

About the job

As a pivotal member of our Technical Programs team, you will collaborate closely with various business stakeholders to transform strategic business goals into actionable operational processes and systematic enhancements. Your primary responsibility will be to prioritize and identify the most impactful business needs, leveraging both business insights and technical knowledge to assess feasibility and strategize effective solutions. You will partner with teams across all operational functions to plan and implement these changes effectively.

In a rapidly evolving environment, your innovative approach will facilitate quicker execution of minor changes, enabling a more strategic focus on larger initiatives.

Key Responsibilities:

  • Serve as a strategic partner to key business stakeholders, translating complex objectives into operational designs and technical solutions.
  • Act as a technical advocate throughout the go-to-market process, ensuring designs are scalable and aligned with existing structures while assessing downstream implications.
  • Maintain a comprehensive understanding of current processes and automations within our Sales Tech Stack to drive effective design improvements and streamline workflows.
  • Manage the operational roadmap through agile sprint planning, ensuring alignment with various stakeholders, including the Revenue Operations team.
  • Oversee stakeholder management to ensure solutions meet requirements and any design adjustments are communicated effectively.
  • Identify and mitigate risks, issues, and dependencies that may impact solution delivery.
  • Collaborate with business partners to clearly define requirements and with technical teams to validate that solutions align with stakeholder needs.
  • Drive innovation in intake, prioritization, solution design, and execution frameworks to expedite minor changes and refocus on strategic initiatives.
  • Establish a regular cadence for re-evaluating existing processes to ensure efficiency and relevance for sales teams.

About Datadog

Datadog is a leading monitoring and analytics platform for cloud applications. Our mission is to provide observability across dynamic cloud environments, enabling organizations to optimize their performance and ensure reliability. Join us to be part of a fast-paced and innovative team dedicated to driving transformative change in the industry.

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