Technical Service Executive

SUMMARYThe international trade sector is a colossal industry valued in trillions, with air freight being a significant contributor, accounting for approximately 35% of the addressable market. In Southeast Asia, the market size exceeds US$4 billion, propelled by a unique opportunity for growth through e-commerce penetration. The e-commerce fulfillment market alone exceeds US$2 billion and is enjoying an impressive growth rate of 30% annually. As a leading operator, transporting cargo to over 110 airports across Asia, we are poised to revolutionize the supply chain dynamics. Our mission is to redefine operational methodologies, expand our range of services, and develop innovative products that empower both small business owners and large enterprises.ROLE OVERVIEWAs we continue to scale, we are seeking a Technical Program Manager to collaborate with our Chief Product and Technology Officer (CPTO) in establishing a robust program management function. This role will focus on implementing effective processes and structures to support the growth and scaling of our engineering and product teams.A DAY IN THE LIFEIn a startup environment, your day-to-day activities will be diverse and dynamic. You will be expected to multitask and leverage your skills to support various business priorities. Your primary responsibilities will include:Collaborating with Product and Engineering Leaders to identify collaboration and execution gaps.Creating and optimizing processes such as Jira and Notion workflows, ARC, and CAB processes to enhance communication and teamwork.Defining key technical initiatives in partnership with leadership and overseeing their execution from inception to completion.Establishing an effective capacity model for roadmap planning and driving roadmap execution with appropriate risk management and reporting frameworks.Developing critical metrics and KPIs to assess team performance and effectiveness.Facilitating communication between project teams, stakeholders, and senior leadership.To foster seamless onboarding within our dynamic team, as a leader, you are expected to:Be hands-on and willing to undertake tasks personally.Prioritize speed and efficacy in accomplishing objectives.Maintain open and frequent communication, especially due to the autonomous nature of the team.Support and nurture our staff, treating them with respect and care.Exhibit attention to detail and thrive in a fast-paced, chaotic environment while recognizing opportunities for improvement.

Oliverse APAC is looking for a Marketing Program Manager in Kuala Lumpur, Malaysia. This role calls for someone who combines strategic thinking with hands-on execution to lead marketing initiatives across the region. Role overview The Marketing Program Manager will design and implement marketing programs that connect with key audiences and support business objectives. The position involves managing campaigns from concept to completion, always keeping the company’s goals in focus. What you will do Oversee the planning and execution of marketing campaigns Work closely with teams from different departments to coordinate efforts Use data analytics to assess and improve marketing strategies Increase brand visibility while ensuring all activities align with organizational priorities Who succeeds in this role Success comes from a mix of creativity, analytical skills, and the ability to collaborate across functions. The ideal candidate enjoys shaping programs that deliver measurable results and support long-term growth.

Accion Labs is seeking a Senior Technical Manager to lead our technical teams in Kuala Lumpur. In this pivotal role, you will oversee project delivery, mentor junior staff, and ensure the highest standards of technical excellence. Your leadership will drive innovation and guide teams in developing cutting-edge solutions that meet client needs.

Join Sutherland as a Team Manager for our Technical Support division, where you will lead a dynamic team committed to delivering top-notch customer service. In this pivotal role, you will leverage your expertise in technical support and leadership to ensure the success of your team while providing exceptional service to our clients.

WHO WE AREXsolla is a pioneering global commerce company dedicated to providing innovative tools and services that empower video game developers in overcoming the industry's unique challenges. We collaborate with partners ranging from indie developers to AAA studios, assisting them in funding, distributing, marketing, and monetizing their games. With a firm belief in the potential of video games, our mission at Xsolla is to unify opportunities and continually expand resources for creators. Based in Los Angeles, California, we serve as the merchant of record, having supported over 1,500 game developers worldwide in enhancing their reach and business growth. Our commitment to creating diverse profit avenues ensures developers have everything they need to thrive in their endeavors.Role OverviewAs the Program Director for Xsolla School, you will play a pivotal role in shaping, expanding, and managing our internal educational and early-career talent programs across various global locations. This position encompasses the comprehensive strategy and implementation of the Xsolla School, covering everything from curriculum development and instructor oversight to ensuring student success and employment readiness.In collaboration with Engineering Leadership, HR, and Product teams, you will ensure our programs yield high-quality, job-ready engineers that meet Xsolla's technical standards and business objectives.This role demands a hands-on leadership approach, showcasing strong operational management skills, technical expertise, and a proven track record of executing complex, multi-location educational or talent initiatives.

Position: Technical Project Manager (Back-end)Location: Kuala Lumpur, Malaysia Join our dynamic team at Cygnify as we partner with a leading telecom provider to seek a talented Technical Project Manager specializing in back-end development. This pivotal role will oversee modern cloud-native development cycles, leveraging CI/CD pipelines, containerized microservices, and robust API ecosystems.Key Responsibilities:Facilitate agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, ensuring team rhythm and productivity.Maintain a well-organized backlog, ensuring user stories are clearly defined, estimated, and prioritized effectively.Develop and execute phased delivery strategies, ensuring readiness for releases through Blue/Green deployments, canary releases, and feature flags.Monitor delivery health using metrics such as velocity, throughput, and scope stability.Proactively identify and address blockers, risks, and interdependencies across domains.Provide clear delivery dashboards and status reports to senior management.Collaborate with DevOps and QA/QE teams to ensure smooth integration, testing, and release processes.Champion the implementation of continuous delivery and observability practices across teams.Define, monitor, and report on key delivery KPIs, ensuring all releases align with defined Service Level Objectives and performance baselines.Participate in sprint demonstrations to ensure acceptance criteria are met for each increment.

About AirwallexAirwallex stands as the premier unified payments and financial platform designed for global enterprises. Our innovative amalgamation of proprietary infrastructure and sophisticated software equips over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions to oversee business accounts, payments, spend management, treasury, and embedded finance seamlessly on a global scale.Founded in vibrant Melbourne, our dynamic team of over 2,000 talented professionals innovates across 26 global offices. Valued at US$8 billion and supported by prestigious investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the future of global payments and financial services. If you are prepared to embark on the most ambitious journey of your career, we invite you to join us.

About the 2026 Internship and Trainee Program Teleport Malaysia offers an internship and trainee program in Kuala Lumpur for 2026. Participants will work on real projects and learn from experienced professionals in the field. The program aims to help early-career talent build practical skills and gain exposure to the logistics and technology sectors. What to Expect Hands-on experience with ongoing projects Guidance and mentorship from industry leaders Opportunities to develop new skills relevant to your career goals This program is designed for students or recent graduates looking to start their careers and make a real impact at Teleport Malaysia.

Join Xsolla as the Technical Service Operations Lead in Kuala Lumpur and take charge of our service operations. In this dynamic role, you will be responsible for overseeing technical operations and ensuring that our services meet the highest standards of quality and efficiency. Collaborate with cross-functional teams to develop innovative solutions that enhance service delivery and improve customer satisfaction.

Join Accion Labs as a Technical & Design Architect where you will lead innovative projects that drive technological advancements. You will play a crucial role in the design and architecture of complex systems, ensuring they meet both functional and non-functional requirements. Collaborate with cross-functional teams to deliver high-quality solutions and enhance user experiences.

Role OverviewAs a Technical Analyst Engineer at Zealgroup, you will play a pivotal role within the Client Experience department, directly reporting to the AI Lead. Your primary responsibility will be to integrate technical infrastructure with business intelligence, by developing and maintaining the department's automation stack utilizing Zendesk and Python. Additionally, your expertise in AI and LLMs will be essential in enhancing our support capabilities. You will act as the data anchor for the team by conducting in-depth financial reconciliations and creating automated dashboards that support data-driven decision-making.Key ResponsibilitiesAutomation & AI IntegrationZendesk & SaaS Optimization: Design and sustain Zendesk triggers, automations, and intricate workflows.Python-Led Automation: Create and implement Python scripts to streamline repetitive tasks.AI Feature Deployment: Configure and optimize advanced AI functionalities within our SaaS platform, focusing on knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.Data Tools & ReportingAdvanced Data Analysis: Proficiently utilize tools for thorough data cleaning, financial reconciliation, and advanced analysis (expertise in formulas and Power Query is required).BI Dashboarding: Develop and oversee automated reporting systems to monitor KPIs and operational health.Management Reporting: Generate regular analysis and operational reports, translating raw data into actionable insights for Finance and Management.Process Improvement & CollaborationWorkflow Refinement: Assist in optimizing processes, rules, and standard operating procedures to enhance efficiency, transparency, and internal controls.Cross-functional Alignment: Collaborate closely with Payments, Finance, IT, and Product teams to implement system improvements and manage security-related tasks.

As the Food Sustainability Sales Program Manager at Lever Foundation, your primary responsibility will be to engage with egg producers across Malaysia, fostering relationships that promote innovative technologies and production methods aimed at enhancing animal welfare and sustainability. You will play a crucial role in educating these producers about the advantages of sustainable practices, facilitating connections to relevant solution providers, and keeping them informed about the growing market demand for such improvements.Your outreach efforts will include sending personalized emails and LinkedIn messages, making phone calls, participating in industry groups and conferences, and conducting meetings with potential clients. This position offers the flexibility to work from home with a highly adaptable schedule. You will collaborate with an international team of dedicated colleagues from the US, Europe, and Asia, staying connected through calls, emails, and messages. This role provides a unique opportunity to gain hands-on experience with leading food producers in the animal welfare sector, along with potential career advancement into managerial or higher-level positions.

SAP Technical LeadWhy You Should Join Us- Be part of a reputable and publicly listed Malaysian Oil and Gas corporation.- Enjoy a permanent position within a well-established SAP ecosystem that has robust internal capabilities and longstanding partnerships.- Benefit from the unwavering support and financial backing of senior management committed to optimizing and implementing SAP best practices across the organization.Your Role- Direct the SAP technical environment, ensuring system stability, security, and high performance across SAP S/4HANA and integrated cloud solutions.- Supervise ABAP development, SAP Basis administration, and manage SAP Security & Authorizations.- Collaborate intensively with business stakeholders and external partners to maintain scalable, secure, and business-aligned SAP platforms.- Design, code, and execute unit tests, systems, integration, and acceptance tests alongside testing tools.- Oversee external vendors, assess technical designs and deliverables, and serve as a point of escalation for complex technical and production challenges.- Propel continuous improvement, automation, and the adoption of SAP best practices.Qualifications- At least 8 years of experience in SAP S/4HANA technical roles (ABAP, Basis, Security, or a combination thereof).- Demonstrated experience in leading or mentoring SAP technical teams.- Familiarity with SAP cloud solutions is essential.- Comprehensive understanding of SAP integrations, APIs, and middleware concepts.- Experience in supporting audits, compliance, and Segregation of Duties (SoD) controls.About Us- We are a leading Malaysian EPCC / Oil & Gas firm with a proud 40-year legacy.- Our operations leverage SAP across various modules globally.- We have successfully executed upstream, downstream, midstream, and renewable energy projects.- Our global footprint spans 8 countries with a dedicated workforce of 2,500 employees.Application Process- To apply, simply click the “apply” button. Feel free to submit your LinkedIn profile if your CV is outdated—just send whatever you have.- Our recruiter is eager to provide more information prior to application.- Every applicant or inquiry will receive a response.Important Note- We are unable to provide employment passes, work visas, or relocation assistance.- Only candidates with existing work rights in Malaysia will be considered.

cbs APAC is an international consultancy headquartered in Heidelberg, Germany, providing consulting and technology services to major industrial companies using SAP solutions. More details about the company can be found on the cbs APAC website. Program overview The Protégé - Ready to Work (RTW) Program offers fresh graduates in Malaysia an opportunity to gain practical experience in the SAP consulting sector. This structured, 8-month on-the-job training aims to build a strong foundation for a future career in consulting and technology. The program is open only to Malaysian nationals. Available tracks Human Resource Protégé Marketing Protégé Partner Management Protégé Commercial Assistant Protégé Application process After submitting an application, candidates will receive a link to a questionnaire tailored to the chosen program track. Completing this questionnaire promptly is required to move forward in the selection process.

Join our dynamic team at Lifted, where we prioritize customer satisfaction and technical excellence. As a Technical Customer Success Analyst, you will play a crucial role in ensuring our clients achieve their goals using our innovative solutions. Your expertise will help clients navigate challenges, optimize their experience, and leverage our tools effectively.

Join our dynamic Technology and Platform Services department at EcoVadis, where we design and secure the foundational platform that drives our innovative offerings. We are committed to scalability and continuous improvement through collaboration and cutting-edge solutions.We are actively looking for a passionate Technical Lead to become an integral part of our web applications team.In this pivotal role, you will lead the architecture, design, and implementation of web-based solutions, engaging in hands-on development while defining robust architectures for new projects. You will also conduct code reviews and mentor junior and mid-level developers.Collaboration is key; you will work closely with geographically dispersed, cross-functional teams to integrate, test, and timely deliver complex software solutions. Self-direction and effective communication with remote team members and Product Management are essential for success in this position.Key Responsibilities:Oversee the architectural qualities (availability, resilience, scalability) of all solutions delivered. Cultivate technical excellence within the engineering team through craftsmanship.Engage in an agile environment to design, develop, test, implement, and support technical solutions utilizing a full-stack development approach.Inspire growth in team members through coaching, motivation, and leading by example.Collaborate with the Team Leader and Product Owner to understand desired application functionalities.Share insights on current technology trends and solutions to enhance technology expertise.Identify and assess technical risks throughout the Software Development Life Cycle (SDLC) and develop mitigation strategies.Determine optimal technology applications to fulfill our customers' needs.

Join our dynamic Technical Support team as a Technical Support Specialist at Extreme Reach, where your expertise will ensure the seamless processing of digital media files in accordance with our clients' specifications and service level agreements (SLAs).As a passionate advocate for our customers, you will:Prioritize customer needs in all requests and communications.Navigate complex product configurations and provide support through various channels, including email, phone, chat, forums, and social media.Identify, troubleshoot, and manage system issues, escalating to higher levels as necessary.Maintain open communication with stakeholders and team members to ensure all parties are informed.Update and manage our Knowledge Base to enhance service quality.Oversee the escalation process for Level 1 issues.Mentor Level 1 Technical Support Specialists, enhancing their understanding of complex issues.Track and manage tasks in alignment with SLAs.Operational Efficiency:Maintain a low error rate by ensuring that materials are ready for ingestion within SLAs.Document client issues accurately and respond to clients within established timelines.Ensure timely and accurate quoting that adheres to our rate card and discount policies.Work efficiently by adhering to established workflows and procedures.Conduct thorough testing of end-to-end TV and Broadcast products, providing detailed feedback to IT and Business Solutions.Monitor and track TVC distribution to meet client deadlines and Adstream SLAs.Manage client orders with the goal of transitioning them to direct system usage at the appropriate time.Ensure all resends and additional fees are accounted for.Test files for all new clients prior to their first order to ensure adherence to processes.Collaborate with the Traffic team to prioritize Ingest tasks to meet SLAs and customer requirements.Perform tasks including FTP and nVerge administration, transcoding, quality control, digital file review and ingestion, and other relevant post-production activities.

Your Challenge:In a world where mobility solutions are constantly evolving, the importance of effectively communicating insights, strategies, and solutions is paramount. Your role will involve transforming technical studies, modeling results, and strategic recommendations into visually compelling narratives that resonate with clients, decision-makers, and senior management.The objective is to convert complex technical findings into clear, engaging, and professional visual outputs—such as reports, presentations, infographics, and diagrams—that foster better understanding, informed decision-making, and greater client engagement. Join us in redefining how technical excellence is perceived, understood, and valued.Your Role as Graphic Designer – Technical Communications:As a passionate advocate for visual communication, you appreciate how impactful design can enhance clarity, credibility, and engagement. You thrive on collaborating closely with technical experts to translate intricate ideas into elegant, accessible, and persuasive visual materials.Comfortable in a fast-paced, project-driven environment, you enjoy working with multidisciplinary teams across various geographies and cultures. You take pride in delivering high-quality design outputs that adhere to brand standards while remaining adaptable to specific project requirements. You are dedicated to continuously refining how information is visually communicated across the organization.Your Responsibilities Include:Crafting captivating visual layouts for technical reports, master plans, and studies utilizing Adobe InDesignDesigning clear diagrams, infographics, maps, and illustrations to convey technical concepts and data effectivelyAssisting project teams in translating complex technical findings into polished presentation materials for clientsPreparing high-quality PowerPoint and PDF presentations for clients, management, and conferencesCollaborating with engineers, planners, and technical specialists to ensure content accuracy and clarity in visual outputsMaintaining consistency with corporate brand guidelines while tailoring designs to meet diverse project needsEnhancing proposal and bid submissions through visually engaging layouts and graphics

As a Technical Support Analyst specializing in Product Support at AvePoint, you will play a crucial role in ensuring customer satisfaction by providing top-tier technical assistance. You will troubleshoot technical issues, guide customers through solutions, and collaborate with product teams to enhance our offerings.