Technical Specialist at Playtech | Bucharest

Quantum-Systems stands at the forefront of UAV technology, delivering innovative solutions and exceptional support to government clients worldwide. As we broaden our operational footprint in Romania, we are committed to establishing a robust local presence that caters to our current and future clientele in the region. This pivotal role is essential for solidifying Quantum-Systems S.R.L.‘s growth and success, backed by a small but dedicated team. We are on the lookout for a proactive Technical Support Manager to provide outstanding service to our government customers.Your Daily Responsibilities:Direct Technical Support for Government Customers: Act as the primary liaison for our governmental clients, offering specialist technical support tailored to their operational needs. This encompasses troubleshooting UAV equipment, executing diagnostics, resolving issues, and offering on-site assistance as necessary.On-Site Maintenance, Updates, and Repairs: Conduct Level 1 repairs, software updates, and maintenance tasks directly at client locations, ensuring UAV systems operate effectively and meet client standards. This hands-on involvement aims to build trust and enhance relationships with our government customers across Romania, Moldova, and neighboring countries.Ticket Management and Coordination: Oversee customer support tickets related to UAV operations utilizing Jira Service Management. Ensure prompt responses and collaborate with R&D and other Quantum-Systems teams on complex issues.Bridge Between Teams: Serve as the vital link between the Romanian support operations and clients, as well as between clients and our headquarters in Germany. Promote effective communication and collaboration to address customer inquiries and improve service delivery.Support the Development of Our Romanian Presence: As part of our expanding footprint in Romania, you will play a crucial role in shaping our local support delivery through Quantum-Systems S.R.L. Collaborate with a committed team to propel our operations forward, with support being a key component of this growth.

PayU operates as a global payment and fintech provider, supporting merchants and consumers across more than 50 markets. The company processes around 6 million transactions each day through a wide range of payment methods and PCI-certified platforms. Role overview The Technical Support Engineer serves as a key technical contact for PayU's merchant partners. This position is based in Bucharest, Romania. What you will do Assist merchants with technical integrations and troubleshoot issues as they arise. Guide new partners through the setup process, ensuring smooth onboarding. Diagnose recurring technical problems and report findings to improve internal documentation and workflows. About PayU PayU is part of the Prosus group, a major technology investor. The company supports over 300,000 merchants and millions of consumers, aiming to improve the online buying and selling experience worldwide.

D-ploy is a leading provider of IT and Engineering Solutions with a strong presence across the EMEA region, including countries such as Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. Our commitment to delivering innovative IT services and solutions empowers industry-leading clients, enhancing their IT productivity and overall business value through reliability and efficiency.We are currently in search of a dedicated IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Bucharest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Act as the primary onsite point of contact for end-user IT issues, ensuring prompt resolution.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide professional user support both desk-side and remotely.Accurately document all activities and resolutions in the ticketing system.Assist with IT onboarding for new employees, including equipment setup and user guidance.Contribute to and maintain knowledge base documentation.Support initiatives aimed at continuous service improvement.

About SAMYSAMY is a leading global network of independent marketing and communications agencies that leverages research, technology, strategy, creativity, and performance to offer impactful, data-driven solutions that foster growth for brands. With a diverse team of over 1,000 professionals operating in more than 15 offices across 18 countries, including Europe, the U.S., and Latin America, SAMY is committed to delivering exceptional digital campaigns for over 100 prestigious clients.MissionWe are on the lookout for a meticulous Finance Controller, specialized in client billing management. The successful candidate will play a pivotal role in ensuring the precision and effectiveness of the invoicing process, from creation to issuance and follow-up with clients. This critical position will also involve account reconciliation, revenue analysis, and driving continuous improvements in financial processes. Given the substantial volume of data and high-value transactions handled, we seek an individual who is exceptionally organized, detail-oriented, and adept at managing millions of euros. The Finance Controller will oversee the company’s factoring line, ensuring seamless operations and timely utilization of this financial tool.Key ResponsibilitiesBilling Management: Direct and coordinate the monthly billing process, ensuring timely and accurate invoice generation in compliance with commercial contracts.Revenue Control: Guarantee accurate recognition of revenues in accordance with internal policies and accounting regulations.Internal Collaboration: Collaborate closely with sales and operations teams to gather necessary invoicing information, resolve discrepancies, and confirm data accuracy.Payment Tracking: Actively monitor issued invoices, manage the collection process in alignment with accounts receivable, and ensure prompt receipt of payments.Factoring Management: Oversee the company’s factoring line, ensuring timely submission of invoices for factoring and maintaining accurate communication with the factoring company.Financial Analysis: Conduct regular billing and revenue data analysis to identify opportunities for process enhancements, error reduction, and efficiency improvements.Compliance: Ensure adherence to local and international tax regulations relevant to invoicing.Process Improvement: Propose enhancements to invoicing systems and internal financial processes to boost efficiency and mitigate errors.

Speechify is seeking a Software Engineer to join the Platform team in Bucharest, Romania. This group develops the technology that underpins accessibility features and enhances user experiences across Speechify’s products. Role overview This position centers on building and maintaining core platform solutions. The work directly supports how users interact with Speechify’s offerings, with a focus on making products more accessible. Who succeeds here Enjoys creating new solutions and tackling technical challenges Brings strong engineering skills to the table Values teamwork and open collaboration Approaches problems with curiosity and a willingness to learn This role offers the chance to work closely with others while shaping the foundation of Speechify’s accessible technology.

Join Our Team as a Dispatcher!Are you looking for a stable career opportunity within a vibrant and well-structured team? At Printec Romania, we value professional growth and collaboration. Become a part of our Help Desk team, where you can learn and develop alongside skilled colleagues.Key Responsibilities: Deliver exceptional technical support to internal and external clients via phone and email. This includes diagnosing and resolving incidents, providing technical consultancy, and coordinating with other departments for incident escalation and resolution tracking. Organize and schedule on-site interventions by assigning service engineers to client incidents that necessitate direct intervention, while maintaining communication until the issue is fully resolved.

Veeam, recognized as the top global leader in data resilience, empowers businesses to maintain control over their data anytime and anywhere. Our robust solutions include data backup, recovery, portability, security, and intelligence. Operating from Seattle, we serve over 550,000 clients worldwide who rely on Veeam to ensure their operations remain uninterrupted. Join us in our mission to grow, learn, and drive meaningful change for some of the world's most prominent brands. Step into the future of data resilience with confidence alongside us.About the RoleWe are looking for a naturally collaborative and articulate individual who is exceptionally organized, possesses a solid technical understanding of Veeam products, and is driven by enhancing customer success and outcomes. This role requires a blend of soft skills and strong technical knowledge. As a Customer Success Specialist, you will work within a pooled Success model to provide broad coverage for customers without a Named Customer Success Engineer (CSE). Your responsibilities will include responding to usage, churn, and expansion triggers from the customer health dashboard to promote adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings within the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

Role overview Rohlik is hiring a Marketing Manager to join its team in Bucharest. The position centers on shaping and executing marketing strategies for the Romanian market, aiming for clear, measurable results. This role combines strategic planning with hands-on campaign management, always considering local consumer habits and preferences. Key responsibilities Create and deliver marketing strategies that reflect both local needs and Rohlik’s overall brand direction. Adapt central brand themes to ensure campaigns connect with Romanian customers. Collaborate with local commercial teams, the central Brand Team, and PR to coordinate and execute campaigns. Support PR events and develop initiatives to drive orders, attract new users, and boost customer retention. Manage the marketing calendar for Romania, ensuring timely and high-quality campaign delivery. Seek new ways to build stronger relationships with local customers through creative, effective marketing. Requirements Background in marketing, with experience in both strategy and hands-on execution. Skill in combining brand storytelling with practical market impact. Strong collaboration abilities, comfortable working with commercial, brand, and PR teams. Track record in customer acquisition and retention. Ability to manage several projects at once and adapt to shifting priorities. This is a full-time, on-site role based at Rohlik’s Bucharest headquarters.

Segula Technologies is hiring a Level 1 Technical Support Agent in Bucharest. This position serves as the initial point of contact for clients, handling incoming requests and offering troubleshooting support. Role overview This role focuses on assisting customers with technical issues and questions. A strong interest in technology and a commitment to quality service are important for success. Effective communication in the local language is essential to address client needs and resolve concerns promptly. What you will do Respond to client inquiries as the first line of technical support Provide clear troubleshooting guidance and solutions Maintain a professional and helpful approach in every interaction Requirements Motivation to work in technology and customer service Strong communication skills in the local language

Segula Technologies is hiring a Level 2 Technical Support Agent for its Bucharest location. This position is based on-site and centers on delivering advanced technical support to clients. Main responsibilities Address complex technical issues and troubleshoot problems that require in-depth knowledge. Work closely with clients to resolve incidents and maintain a smooth user experience. Follow local language requirements while providing support. Team environment This role is part of a dedicated support team in Bucharest. Collaboration and clear communication are important as you work to solve technical challenges for clients.

YOUR MISSIONAs the Senior Brand Manager for Tobacco in Romania, you will be responsible for driving commercial growth and shaping the strategic direction of one of Glovo’s most lucrative and intricate categories. Serving as the key liaison between global tobacco brands and the Glovo platform, you will spearhead impactful Joint Business Plans (JBPs) while optimizing brand investments through innovative media and advertising strategies. Your goal will be to harmonize aggressive commercial upselling with operational excellence, ensuring an exceptional user experience while navigating Romania’s highly regulated tobacco market. THE JOURNEYCommercial Strategy & Brand PartnershipsLead Annual JBP Negotiations: Drive the negotiation and implementation of annual Joint Business Plans with key tobacco partners (e.g., BAT) to ensure sustainable growth and commitment.Media & Advertising Management: Craft and execute customized media strategies to enhance brand engagement and optimize advertising expenditures within the app.Revenue Growth: Propel significant revenue increases by proactively upselling Glovo’s visibility assets and commercial opportunities to tobacco brands.Demand Management: Direct consumer demand towards the most profitable and effective channels, ensuring a balance between profit maximization and superior user experience.Operational Excellence & ComplianceRegulatory Compliance: Collaborate closely with legal and compliance teams to guarantee that all initiatives align with the evolving tobacco laws and regulations in Romania.Cross-Functional Synergy: Work in tandem with Retail Account Managers to enhance point-of-sale performance and with the Tobacco Operation Specialist to troubleshoot issues such as order fulfillment challenges.Performance Analytics: Leverage data-driven insights to assess category performance, identifying and addressing bottlenecks in the tobacco order process.

The Contracts and Systems Manager at Sobi in Bucharest will oversee contract processes and manage related systems. This position ensures that all contractual activities align with compliance standards and support smooth operations across the organization. Role overview This role focuses on streamlining contract management and implementing systems that help drive Sobi’s mission. Collaboration with various teams is central, aiming to improve efficiency and maintain high standards in contractual work. Key responsibilities Manage and monitor contractual processes to ensure compliance Work closely with cross-functional teams to support contract management needs Implement and maintain systems that optimize contract workflows What you will bring Experience in contract management or a related field Strong organizational skills and attention to detail Ability to collaborate effectively with colleagues from different departments

Be a Force for Good at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges with our advanced ecosystem of devices and cloud software. Our collaborative approach fosters open communication and values diverse perspectives from our customers, communities, and each other.Join our dynamic team at Axon, where you will drive meaningful change and take ownership of initiatives that matter in a fast-paced environment. Here, your contributions truly make a difference.Your ImpactWe are looking for a Director of Technical Support (International) to play a key role in scaling our Tier 1 and Tier 2 Technical Support teams globally. You will report directly to the Senior Director of Global Support and will be instrumental in establishing the operational framework, structure, and cross-functional collaborations necessary to support our rapidly evolving product portfolio across various regions.This position requires a seasoned technical support leader with extensive operational experience, a robust understanding of connected device products, a proven history of building and transforming teams, and the capability to lead through change. You will design and implement scalable support processes, facilitate post-acquisition alignment, and collaborate closely with Product, Engineering, Sales, Customer Success, and IT to ensure a seamless, world-class customer experience.

Become a pivotal part of Base, a global frontrunner transforming the landscape of e-commerce!As a technological powerhouse, Base empowers sellers worldwide with a cutting-edge, all-in-one system designed to streamline operations. Our mission is to alleviate the challenges faced by online entrepreneurs, enabling them to automate their workflows, scale their businesses dynamically, and manage sales efficiently across diverse platforms. This is made possible through our unwavering commitment to innovation and the adoption of advanced technologies. We collaborate globally with thousands of marketplaces and esteemed industry leaders like Amazon, eBay, Shopify, DHL, and FedEx. Our international team of experts operates across Poland, Europe, the Americas, and Asia.We take pride in our remarkable growth trajectory — we're more than just another tech company. As one of the fastest-growing platforms in the industry, we've experienced significant expansion over the past three years, increasing both our revenue and our global clientele. We foster a culture focused on genuine impact and teamwork, as our team is the driving force behind our innovations.If you have a passion for e-commerce and aspire to make a meaningful impact in the global market, this is your chance to join an exhilarating journey. By becoming part of our team, you will work in a dynamic environment where your ideas are valued, directly contributing to the success of thousands of sellers. You will collaborate with an international team, developing global solutions in a culture that prioritizes collaboration and talent support.Intrigued? If you believe you are ready to tackle this challenge and help us dominate the e-commerce market, we invite you to apply today! We look forward to welcoming you aboard.

YOUR MISSIONAt Glovo, we are driven by the belief that exceptional service to our partners can transform the on-demand delivery landscape. Our innovative approach combines ambitious vision with meticulous attention to detail. As a hyperlocal marketplace, Glovo features the finest restaurants in each city, ensuring deliveries in under 60 minutes. We recognize that many restaurants and stores prefer a dual strategy, utilizing both marketplaces and their own channels. Our goal is to position Glovo as the preferred delivery partner for all our partners' needs. In 2022, we launched Glovo On-Demand, a new vertical designed to empower our partners to fulfill orders originating from their own channels (website, phone, app) using Glovo's delivery fleet. As the On-Demand Country Manager, you will spearhead our efforts to expand this business in Romania.THE JOURNEYThe role focuses on commercial activities (sales and account management) while encompassing comprehensive responsibilities, including financial oversight, profitability, operational requirements, and necessary tech developments.You will define the go-to-market (GTM) strategy for the On-Demand business in Romania, encompassing pricing, pitches, operational SLAs, and more.Collaborate closely with the Account Management team to promote On-Demand services to existing Glovo partners (Restaurants, Groceries, and Retailers). Create a robust pipeline, engage in consultative sales, prepare proposals, and lead contract negotiations to forge sustainable partnerships.Identify new opportunities to leverage Glovo's capabilities for On-Demand growth (e.g., engaging partners not currently on Glovo's marketplace).Oversee a small commercial team (1 to 3 members).Maintain close communication with On-Demand HQ in Barcelona, providing feedback to enhance the On-Demand product across Commercial, Operations, and Product dimensions.Manage PnL, including pricing strategies, implementation costs, and ongoing profitability through operational expenses and recurring sales.

AECOM is looking for a T&D Engineering Intern to join the team in Bucharest. This internship gives early-career engineers the opportunity to work alongside experienced professionals and contribute to ongoing infrastructure projects. Role overview This position centers on hands-on learning and practical experience in transmission and distribution engineering. Interns will support project teams and gain exposure to real-world engineering challenges. What you will do Collaborate with engineers on active infrastructure projects Apply classroom knowledge to practical tasks Participate in team discussions and project meetings Who should apply This internship welcomes individuals ready to learn and eager to make a meaningful contribution to engineering projects. An interest in infrastructure and a willingness to grow professionally are important for success in this role.

Why should you join the ORBICO Sales Internship program?We believe that positive changes start with providing the best opportunities for personal and professional growth in a supportive environment.To help you advance your career, we offer tailored training and development opportunities that align with your goals.You will collaborate with some of the most renowned premium brands in the FMCG and BEAUTY sectors, gaining unique experiences that will enrich your resume and enhance your competitive edge.This program provides the chance to engage with well-known brands, participate in an international exchange program, and access valuable tools and education for your personal development.There is a potential opportunity for full-time employment upon successful completion of the internship.In addition to a competitive salary, you will benefit from medical insurance, meal vouchers, competitions, and many more perks that you will discover upon joining our team.We take pride in our inclusive culture where all employees can be their authentic selves and thrive in an environment that promotes diversity and acceptance.The Orbico Internship program lasts for 12 months.

Join Bolt Market as a Senior Commercial Manager and play a critical role in driving the growth of our Stores commercial organization in Bucharest.As a pivotal figure in our team, you will establish and execute the country's commercial strategy, overseeing the complete P&L while focusing on enhancing consumer experience, revenue expansion, and sustainable profitability. You will serve as the key accountability point for all commercial operations, directing efforts, creating frameworks, and nurturing high-performing commercial teams.

Join our dynamic team at evolution as a Facilities Technician, where you will play a vital role in maintaining our facility's infrastructure and ensuring a safe and efficient work environment. This position is ideal for proactive individuals who take pride in their work and are eager to contribute to a thriving company culture.Your responsibilities will include performing routine maintenance, troubleshooting issues, and collaborating with other team members to enhance operational efficiency.