Technical Support Engineer - EMEA

CSQ427R82 Join our team as a Senior Technical Solutions Engineer where you will play a pivotal role in providing expert technical support for both Neon and the Databricks Platform. You will navigate complex challenges related to the Databricks unified analytics platform, guiding customers throughout their journey to maximize their strategic goals with our tools. Your expertise will be sought for everything from fundamental technical inquiries to intricate architectural designs across the Big Data ecosystem. Reporting directly to the Senior Manager of Technical Solutions, your contributions will be essential in fostering customer success. Your Impact: Diagnose and resolve intricate customer issues within the Neon and broader Databricks ecosystem. Offer best practices and support for bespoke solutions crafted by customers. Provide actionable recommendations to enhance performance in specific customer environments. Facilitate discussions surrounding third-party integrations with the Databricks environment. Work collaboratively with engineering and escalation teams to effectively resolve customer issues and requests. Contribute to the development and upkeep of company documentation and knowledge articles. Champion the cause of customer advocacy within the organization. Augment your expertise in AWS/Azure and the Databricks platform through continuous learning and training initiatives. Engage in on-call rotations, both weekdays and weekends.

This position is hybrid, requiring 3 days a week in our Amsterdam office. As a Senior Technical Solutions Engineer, you will play a pivotal role in delivering technical support for issues related to the Databricks Platform. Your expertise will help resolve challenges involving our unified analytics platform, guiding customers on their journey with Databricks. You will be a trusted resource for inquiries ranging from fundamental technical questions to intricate architectural scenarios across the Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. Your Impact: Troubleshoot and resolve complex customer issues pertaining to the Databricks platform. Provide best practices support for customized solutions developed by Databricks customers. Offer recommendations for enhancing performance in customer-specific environments. Assist with issues regarding third-party integrations within the Databricks environment. Collaborate with engineering and escalation teams to facilitate the resolution of customer issues and requests. Contribute to the creation and maintenance of company documentation and knowledge articles. Act as a strong advocate for customer needs. Enhance your expertise in AWS/Azure and the Databricks platform through ongoing learning and internal training programs. Participate in an on-call rotation during weekdays and weekends. Help establish our Databricks São Paulo office as a pioneering location.

At Datadog, we are not just a company; we are a community of passionate product experts dedicated to empowering our clients through exceptional technical support. The Technical Solutions team plays a pivotal role in our global expansion efforts by enhancing the experience of both prospective and existing customers. As a Premier Support Engineer (PSE), your primary responsibility will be to assist our Premier Customers with their technical inquiries regarding the Datadog platform. You will engage with our clients through various support channels and participate in cadence calls, demos, presentations, and conferences, contributing to exciting side projects along the way. This role allows you to directly influence the success of our Premier Customer base in a dynamic environment that fosters growth and innovation.At Datadog, we prioritize a collaborative office culture that enhances relationships and sparks creativity. Our hybrid workplace model enables our Datadogs to achieve a work-life balance that suits their individual needs.

Role Overview Vattenfall is seeking a Technical Solutions Manager focused on E-Mobility for the Amsterdam office. This role shapes the technical direction of electric mobility solutions, working closely with colleagues across different functions. The position supports the development and delivery of new offerings that align with customer needs and the company’s sustainability goals. What You Will Do Collaborate with cross-functional teams to deliver technical solutions for electric mobility projects Contribute technical expertise to help define and refine E-Mobility strategies Support the creation and enhancement of products and services for customers in the E-Mobility sector Location This position is based in Amsterdam.

Join our innovative team as a Solutions Engineer - Accounting based in our vibrant Amsterdam or London office!At Stacks, we’re revolutionizing the monthly close process for finance teams in mid to large enterprises. This critical function often turns tedious and manual, pulling focus away from strategic initiatives. We believe it’s time for a change.Our ambitious vision utilizes the power of AI to transform the monthly close into a seamless one-click experience, delivering precise financial insights right from day one of each month. This shift allows finance professionals to reclaim their time and concentrate on impactful, strategic endeavors that propel their organizations forward.Our diverse team comprises finance, product, and technical specialists from leading firms like Uber, Plaid, Miro, Mollie, and Bunq, all driven by a shared goal of crafting a transformative solution. Nestled in the heart of Amsterdam, our office boasts inspiring views of the iconic canals. Supported by renowned VCs and executives from Stripe, Plaid, and OpenAI, we are poised to redefine the landscape of finance.Your RoleWe are seeking a highly motivated, entrepreneurial, and commercially savvy Solutions Engineer - Accounting to join our Go-To-Market (GTM) team!In this dynamic role, you will play a pivotal part in shaping and executing our GTM strategy at Stacks. If you are excited about limitless growth and fast-paced challenges, this is a unique opportunity to accelerate your career while helping to define the future of Stacks.Key ResponsibilitiesLead Solutions Engineering: Manage the technical and accounting components of the sales and post-sales process, from discovery and demonstrations to implementation and optimization. Regular interactions with Controllers, VPs of Finance, and CFOs are expected.Accounting Knowledge with a Customer-Centric Approach: Utilize your extensive understanding of accounting to guide prospective and existing clients on best practices and help them navigate complex accounting workflows with Stacks’ solutions.Sales Engineering Excellence: Collaborate with Sales, Customer Success, and Engineering teams to conduct technical discovery, deliver demonstrations, and ensure optimal customer satisfaction.

Join Immuta, the leading Data Provisioning Company, where we empower organizations to securely and efficiently access governed data as required by the fast-paced modern business landscape. Our innovative platform automates data access through policies and requests, eliminating cumbersome ticketing systems, minimizing risks, and allowing both humans and AI systems to interact with data safely and instantaneously.Established in 2015, Immuta is a trusted partner of Fortune 500 companies and government agencies globally, operating under a hybrid work model.• Partnered with technology leaders including Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was honored as the Snowflake Data Security Partner of the Year in June 2023.• Recognized by Forbes as one of the top American startup employers, and featured by Inc. Magazine and BuiltIn as a leading workplace, alongside Fast Company’s list of the top 50 most innovative companies.• With a total funding of $267 million, our lead investors include NightDragon, Snowflake, and Databricks, supported by additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.YOUR ROLEAs a Senior Pre-Sales Solutions Architect, you will collaborate closely with the Sales team at Immuta to spearhead technical discussions, architect innovative data solutions, and showcase the value of our platform to enterprise clients.Acting as a trusted technical advisor throughout the sales process—from initial discovery and solution design to proof of concept and implementation—you will thrive in solving intricate data challenges, influencing strategic decisions, and translating technical visions into tangible business results.This position supports our EMEA territory. Candidates must reside in the Netherlands or London, England, and be fluent in German.

About the PositionAs a pivotal member of Nuvei’s Solution team, the Solution Engineer serves as a key technical and payment product consultant to prospective partners and strategic clients. This role involves architecting client or partner platforms utilizing Nuvei’s payment services while aligning with both client business requirements and Nuvei's best practices. The Solution Engineer will act as the technical leader throughout the new prospect's technical journey with Nuvei, liaising with our technology partner ecosystem, products, and services. Additionally, the solution team plays a crucial role in the sales process, focusing on converting pre-sale and post-sale opportunities.Key Responsibilities:Serve as a leading Solution Engineer with expertise in payment technologies and integration frameworks, capable of defining, designing, and implementing advanced techniques for client payment scopes.Coordinate project timelines, tasks, and development efforts with internal engineering and client teams to manage Solution projects effectively, ensuring alignment with customer expectations.Develop a go-to-market strategy based on platform constraints and client requirements, providing a comprehensive architectural guide for client onboarding.Lead pre-sale meetings and client engagements in accordance with established sales engineering methodologies tailored to each client.Guide implementation projects for clients utilizing Nuvei's rapidly expanding solution offerings to ensure successful setups.Analyze business frameworks and their technical implications for clients or prospective partners within the evolving payment landscape, considering new trends and existing regulations.Manage payments technical solutions to meet market demands and client needs for complex implementations and high-tier prospects and partners.Identify product gaps and collaborate with internal teams to shape and design APIs, payment features, and Nuvei services.Drive operational excellence by identifying and executing opportunities that enhance efficiency, eliminate obstacles, or improve business processes.Exhibit strong consultative skills to address solution pain points, architecting features that meet pressing business needs.Effectively manage multiple concurrent tasks in a global remote environment across diverse fields (technology, product, and business).Demonstrate a passion for technology and customer service, with a commitment to assisting others.

Join Skytree, the leader in carbon capture technology!At Skytree, we are committed to creating a cleaner, sustainable world. Our innovative technology captures atmospheric carbon dioxide, paving the way for its use or storage to effectively combat climate change, benefiting both society and businesses globally.Originating from the European Space Agency (ESA), we boast a diverse and talented team of scientists, engineers, and business experts, all guided by an experienced management team. Our culture thrives on dynamism, intelligence, and a collaborative spirit, always striving to push the limits of what’s possible.Your RoleAs the head of Solutions Engineering, you will spearhead the simplification of our proven core technology for large-scale deployment. Unlike traditional business models that rely on external EPC (Engineering, Procurement, and Construction) firms, we aim to eliminate the

Join HubSpot as a Principal Solutions Engineer and leverage your technical expertise to provide innovative solutions for our clients. As a Dutch-speaking professional, you will play a vital role in bridging the gap between our product offerings and the unique needs of our customers. Your ability to communicate effectively and translate complex technical concepts into digestible information will be key to your success in this role.You will collaborate closely with cross-functional teams to deliver exceptional service and enhance customer satisfaction. This position offers the flexibility to work remotely while being part of a dynamic and supportive team.

Join our dynamic team at sia as a Senior Consultant specializing in Telecommunications and Technology Solutions. In this pivotal role, you will leverage your extensive expertise to provide strategic insights and innovative solutions that drive our clients' success in a rapidly evolving technological landscape.As a Senior Consultant, you will be responsible for analyzing clients’ needs, designing tailored solutions, and ensuring their successful implementation. You will collaborate with cross-functional teams to facilitate project delivery and offer thought leadership in industry best practices.

Mendix builds a low-code application development platform used by organizations worldwide to launch new ideas quickly. Since joining Siemens in 2018, Mendix has blended the scale of a global software company with the flexibility of a fast-growing team. The Solutions Engineer - Core AI position is available in several cities: London, Rotterdam, Amsterdam, Munich, Berlin, Erlangen, Frankfurt, or Stuttgart. This role centers on developing and scaling hybrid agentic workforces by combining low-code tools, AI, data, and system integrations. The goal is to help organizations efficiently create and orchestrate agents and applications. What you will do Design and build customer-facing prototypes and lighthouse projects to test and validate AI-driven integration scenarios. Lead strategic workshops and technical sessions with both customers and internal teams, focusing on agentic AI workflows and advanced integrations. Transform successful customer projects into reusable assets, such as reference architectures, blueprints, accelerators, and scalable patterns. Act as the technical lead for agentic system design, guiding tool selection, orchestration, and multi-agent strategies. Develop and manage complex integration architectures to ensure smooth operation across diverse platforms.

Are you passionate about the future of containers and do you thrive in a Kubernetes environment? As a vital member of our Platform Engineering team, you will take charge of establishing and managing our Kubernetes infrastructure to empower our international teams in both the Netherlands and Ukraine.What does a Platform Engineer do at Budget Thuis?In this pivotal role, you will contribute significantly to our dynamic Platform team. Collaborating with fellow Platform Engineers, your focus will be on the development and enhancement of container- and cloud-native solutions, particularly utilizing Kubernetes. You will strive to automate the build and deployment processes using Infrastructure as Code (IaC) principles, while also working on creating an Internal Developer Platform (IDP) solution.You will also take pleasure in providing technical guidance and support to fellow developers, fostering their growth and success. There is ample opportunity for you to evolve into a tech lead role as you progress in your career.Our team is compact, international, and driven, with a robust emphasis on collaboration. We are excited to explore emerging technologies from diverse perspectives and develop solutions tailored to our company's needs. We maintain an informal atmosphere where transparency and communication are highly valued. Each day begins with a stand-up meeting to discuss ongoing projects and offer support where needed.

Welcome to Adyen At Adyen, we streamline payments, data, and financial products into a unified solution for renowned clients such as Facebook, Uber, H&M, and Microsoft. Our platform stands out as the go-to choice in financial technology, where everything we create is tailored for ambition. We foster an environment where our teams can thrive, supported by a culture that empowers them to take ownership of their careers. The talented individuals at Adyen are driven to tackle unique technical challenges on a large scale, collaborating to deliver innovative and ethical solutions that enable businesses to realize their goals more swiftly. About Financial Products The Financial Products team is responsible for the suite of financial offerings we provide atop our payment processing capabilities. This includes our Banking, Issuing, FX, and Capital products. Our goal is to ensure that these solutions meet our clients' expectations and integrate seamlessly into their existing systems, whether they are large partner platforms, medium-sized local merchants, or major international enterprises. Key Responsibilities:Engage in complex technical projects from requirements analysis through design, implementation, testing, and production launch.Take a hands-on approach to contribute to implementation efforts.Identify enhancements to the platform to improve robustness and scalability.Share your insights on best engineering practices.Design features with a mindset geared towards large-scale application.Launch functionalities quickly, impacting numerous merchants and shoppers within your first few weeks.Create APIs and tools adhering to high standards of performance and code quality.Collaborate across teams and time zones to successfully complete projects.

Role overview The Solutions Engineer - Spend position at Airwallex in Amsterdam centers on working directly with clients to help them adopt and integrate Airwallex’s financial solutions. This role bridges technical and business needs, ensuring clients gain the most value from the platform. Collaboration with sales, strategy, product, and engineering teams is key to providing a seamless experience from pre-sales through implementation and beyond. What you will do Engage with clients to understand their requirements and guide them in adopting Airwallex’s solutions. Collaborate across internal teams to ensure smooth solution design, API integration, and implementation. Act as a technical advisor throughout the client journey, supporting both pre-sales and ongoing success. What we look for Entrepreneurial mindset with a drive to make a real impact. Strong expertise in your field and sharp problem-solving skills. Alignment with Airwallex’s mission and principles. Ability to make sound decisions quickly and thoughtfully. Curiosity and openness to exploring new solutions. Collaborative approach and humility in teamwork. Experience turning ideas into products. Comfort using AI tools to improve efficiency and address challenges. The team Solutions Engineers at Airwallex serve as technical advisors, guiding customers through every stage from pre-sales to integration. The team works closely with other departments to deliver integrated solutions and support client growth in a competitive market.

Role overview Hot ITem Conclusion seeks a Technical Lead for Data & AI Platforms in Amsterdam, Noord-Holland. This position blends hands-on engineering with technical leadership. The Technical Lead guides an engineering team, defines technical direction, and ensures that Data & AI solutions meet high professional standards. Daily work includes active involvement in development, making technical decisions, and encouraging strong team collaboration. Main responsibilities Design, build, and improve Data & AI platforms for clients. Lead and mentor engineers, supporting their technical development. Make, validate, and enforce choices around architecture, tooling, and integration. Translate complex business needs into technical solutions, including implementation strategies and backlog management. Develop and maintain a technical roadmap for platform evolution. Set up and oversee CI/CD practices, infrastructure, and deployment processes. Maintain code quality through reviews, testing, and adherence to best practices. The Technical Lead ensures the team understands their tasks, the construction process, and the reasoning behind technical decisions. Impact in practice This role extends beyond building data platforms. The Technical Lead is responsible for ensuring these platforms are effective and reliable in real-world scenarios. What makes a strong candidate Brings structure and clarity to project execution. Keeps oversight and coherence across multiple projects. Upholds quality standards for technical solutions. Supports engineers’ development and helps them reach their potential. Encourages effective teamwork and dependable delivery. Team and company context The Engineering department at Hot ITem Conclusion includes around 60 professionals: Data, Platform & AI Engineers, Technical Leads, and Data Platform Architects. Within this group, about 15 experienced Data Platform Architects and Technical Leads shape the company’s technical direction for modern data platforms. Hot ITem Conclusion offers opportunities for growth and enjoyment, from hackathons to social activities like pétanque and regular tech events. The company partners with organizations to help them become data-driven and improve performance, focusing on delivering tangible value through data and technology.

About SoverinAt Soverin, we are dedicated to empowering individuals and organizations by returning control of their data. For over a decade, we have provided a premium email service that prioritizes privacy and aligns with European principles of independence, transparency, and digital sovereignty. As we embark on a new growth phase, we seek a senior commercial leader to enhance our market presence and foster meaningful partnerships with like-minded customers.The RoleIn the position of Senior Technical Commercial Manager, you will be the first dedicated sales leader at Soverin. Your focus will be to drive new business opportunities across Europe targeting hosters, MSPs, ISPs, resellers, and SMEs, while simultaneously cultivating strategic partnerships to expedite our growth.Your strong network and proven sales strategies will be essential as you engage directly with prospects, negotiate, and close deals. You will also think strategically, structuring our sales approach to lay the groundwork for scaling a team around you.Reporting directly to the CEO, you will play a pivotal role in shaping Soverin's commercial strategy and positioning as a trusted European alternative to Big Tech and self-hosting solutions.Key ResponsibilitiesSales & New Business: Utilize your network to connect with hosters, MSPs, ISPs, resellers, and SMEs; manage the entire sales cycle from prospecting to closing; take ownership of renewals and expansions with existing customers; develop a repeatable sales playbook and pipeline reporting structure.Market Presence & Brand Building: Represent Soverin at industry events and client meetings; position Soverin as the go-to European alternative focused on privacy and compliance; enhance visibility through speaking engagements and thought leadership.Partnership & Channels: Expand our reseller and partner networks throughout Europe; collaborate with partners to create go-to-market strategies; explore synergies within The Sharing Group ecosystem.Team Building & Growth: Translate initial successes into a clear sales strategy with measurable targets; assist in recruiting and mentoring the first members of the Soverin sales team; work closely with product and marketing teams to refine our positioning and materials.

About GigsAt Gigs, we are revolutionizing mobile services by creating an operating system that allows tech companies to seamlessly integrate global connectivity into their offerings.Similar to how Stripe empowers businesses to add payment options within moments, Gigs enables platforms to incorporate connectivity, thus merging conventional telecom with innovative technology. We simplify the complexity of telecom, automating provisioning for various sectors, from fintechs introducing mobile services to HR platforms providing work phone plans.Our team comprises around 100 talented individuals across the US and Europe, supported by nearly $100 million in funding from notable investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product designers, and business experts from renowned firms such as Stripe, Airbnb, and Shopify. We are addressing significant technical and regulatory hurdles to ensure a truly seamless connectivity experience.If you have a passion for exploration, innovation, and desire to influence the future of telecom, we would be excited to connect with you.The RoleAs a Technical Support Engineer, you will be the cornerstone of our support operations. Your commitment to excellence will shine through in every interaction, whether you're assisting a business customer or an end-user, adapting intuitively to their unique perspectives. You will not merely address the tickets assigned to you; instead, you will take ownership of a healthy support queue, ensuring the entire operation functions seamlessly.In this position, you will serve as the primary escalation point for intricate connectivity issues that challenge our Tier 1 partners. You will traverse the entire technical stack—debugging API logs and troubleshooting live network connectivity problems for end-users. Acting as a bridge, you will translate technical root causes into straightforward solutions for our customers while providing essential insights back to our Product and Engineering teams. Your efforts will ensure that when users need to connect, the Gigs platform delivers effectively.This position is based in our Amsterdam hub.

As integral members of Datadog's Technical Solutions team, we serve as the in-house product experts dedicated to fostering Datadog's global expansion. Our mission revolves around empowering potential clients through education and ensuring the satisfaction and success of our existing customers. By leveraging our extensive technical knowledge and product expertise, we provide support through multiple channels including technical assistance, demonstrations, and presentations. Joining our team means stepping into a dynamic environment where you will be both challenged and rewarded as you witness the impact of your contributions to Datadog.At Datadog, we emphasize the importance of a collaborative office culture that fosters relationships, creativity, and teamwork. Our hybrid work model allows our Datadogs to achieve a balance between their professional and personal lives.

At Upbound, we are transforming the landscape of modern infrastructure for the Agentic AI Era. As the creators and primary maintainers of Crossplane, we are proud to introduce the Intelligent Control Plane—a pioneering platform layer that empowers infrastructure to be programmable, autonomous, and composable.Our mission is to enable the AI-native enterprise with a foundational platform layer that equips teams to provision, operate, and adapt infrastructure at scale—preparing platforms for both human and AI agents. We collaborate with leading cloud providers, ISVs, and open-source communities to facilitate rapid and confident organizational growth.Currently, Upbound supports Fortune 500 companies and platform engineers across over 100 countries. With more than 100M downloads, Crossplane is utilized by over 1,000 teams worldwide. As a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, we have successfully raised $69M to date. Explore more at upbound.io.In the role of Staff Solutions Engineer (SE) at Upbound, you will play a crucial role in our pre-sales team, supporting various pre-sales initiatives across the EMEA region. Once a lead is identified and qualified, you will engage directly with customers to comprehend their technical business challenges. Your goal will be to guide customers through understanding the value that Upbound's products and solutions can deliver. As a Solutions Engineer, you will cultivate credible technical relationships with our clients by actively listening and articulating the value proposition of our offerings in a manner that aligns with their unique requirements.Solutions Engineers possess an in-depth understanding of Upbound's product roadmap, allowing them to discern when to promote upcoming features versus focusing on existing solutions, based on the customer's medium and long-term vision. You are expected to have a deep insight into the key technical and economic buyer personas and understand what it takes to achieve successful outcomes.