DatadogAmsterdam, The Netherlands; Dublin, Ireland; Paris, France
Hybrid Full-time
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Responsibilities:Handle client inquiries via phone, chat, and tickets while educating them on our platform. Build strong relationships with our Premier Customers to understand their unique environments. Reproduce technical issues and explore the extensive set of integrations supported by Datadog. Create and update documentation and knowledge base articles across various technologies. Facilitate product discussions based on insights gained during client interactions. Engage in regular health check meetings with our Premier Customers. Work from a Datadog office 3 to 5 days a week. Qualifications:Minimum of 2 years of experience in multi-channel technical support within a SaaS environment. Hands-on experience with programming and a foundational understanding of Linux. Self-driven, detail-oriented, and eager to learn continuously. A client-focused critical thinker with strong decision-making skills. Experience in a Premium/Enterprise technical support role. Familiarity with current infrastructure monitoring solutions and technologies. Ability to work a rotating schedule that includes weekend availability.
About the job
At Datadog, we are not just a company; we are a community of passionate product experts dedicated to empowering our clients through exceptional technical support. The Technical Solutions team plays a pivotal role in our global expansion efforts by enhancing the experience of both prospective and existing customers. As a Premier Support Engineer (PSE), your primary responsibility will be to assist our Premier Customers with their technical inquiries regarding the Datadog platform. You will engage with our clients through various support channels and participate in cadence calls, demos, presentations, and conferences, contributing to exciting side projects along the way. This role allows you to directly influence the success of our Premier Customer base in a dynamic environment that fosters growth and innovation.
At Datadog, we prioritize a collaborative office culture that enhances relationships and sparks creativity. Our hybrid workplace model enables our Datadogs to achieve a work-life balance that suits their individual needs.
About Datadog
Datadog is a leading monitoring and analytics platform that empowers organizations to gain visibility into their systems, applications, and services. Our team of dedicated professionals is committed to delivering exceptional support and solutions to our clients, enabling them to achieve their business goals effectively.
Why Join NebiusNebius is at the forefront of a transformative shift in cloud computing, dedicated to empowering the global AI economy. We provide our clients with innovative tools and resources, enabling them to address real-world challenges and revolutionize industries without incurring exorbitant infrastructure costs or needing to develop extensive in-hous…
Join Nebius - Pioneers in Cloud ComputingNebius is at the forefront of a revolutionary shift in cloud computing, designed to support the burgeoning global AI economy. We develop innovative tools and resources that empower our customers to tackle real-world challenges while minimizing infrastructure costs and eliminating the necessity for large in-house AI/ML teams. Our workforce operates at the leading edge of AI cloud infrastructure, collaborating with some of the most seasoned and inventive leaders and engineers in the industry.Our Work EnvironmentLocated in Amsterdam and publicly traded on Nasdaq, Nebius boasts a worldwide presence with R&D centers throughout Europe, North America, and Israel. Our team consists of over 1,400 professionals, including more than 400 highly skilled engineers with extensive expertise in hardware and software engineering, complemented by a dedicated AI R&D team.The RoleWe are forming a global L3 Support Line from the ground up to manage the highest level of technical escalation for server and rack infrastructure across Europe and the US. Positioned at the crossroads of data center operations, R&D engineering, and ODM partnerships, this team will take full ownership of intricate server and firmware incidents — driving root-cause resolution and transforming recurring issues into scalable architectural advancements.You will lead a team of approximately 10 L3 engineers based in Europe (Amsterdam HQ and additional data center locations), closely collaborating with the regional L3 Lead to ensure 24/7 global support coverage.In this capacity, you will serve as the Incident Commander for high-severity production incidents, establish formal problem management practices, and design enterprise-level support frameworks for our contracted bare-metal clients, including two major FAANG companies at launch.This managerial position entails significant technical responsibility: you will oversee people and processes while retaining the expertise to conduct advanced investigations into Linux, hardware, and firmware when L2 support reaches its limits.We welcome you to work from our office in Amsterdam, the Netherlands.
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Role Overview IQEQ is looking for an IT Support Engineer in Amsterdam. This role keeps the technology department running smoothly by supporting internal teams and maintaining IT systems. The work centers on troubleshooting technical issues and putting solutions in place so operations stay on track. What You Will Do Provide day-to-day IT support for internal staff Troubleshoot hardware, software, and network problems Help maintain and optimize IT systems for reliable performance Implement fixes and solutions to technical issues as they arise
Speakap creates a mobile-first Employee Experience Platform designed to keep frontline and deskless workers connected. The platform supports more than 600 customers and 400,000 users in sectors like retail, hospitality, and healthcare. By offering an alternative to traditional email and desktop tools, Speakap helps teams stay informed and engaged wherever their work takes them. Role overview The Second Line Support Engineer tackles complex technical issues that impact a wide range of users. This position focuses on resolving challenging problems, often requiring careful troubleshooting and clear, effective communication. The work directly improves the experience for both customers and end users. What matters to us Prioritizing customers and people Taking ownership and responsibility Remaining curious and adaptable Communicating transparently These values guide daily work, decision-making, and how the team supports one another. Speakap seeks colleagues who share these principles and want to contribute to building something meaningful. Location This role is based in Amsterdam, Noord-Holland, Netherlands.
About GigsAt Gigs, we are revolutionizing mobile services by creating an operating system that allows tech companies to seamlessly integrate global connectivity into their offerings.Similar to how Stripe empowers businesses to add payment options within moments, Gigs enables platforms to incorporate connectivity, thus merging conventional telecom with innovative technology. We simplify the complexity of telecom, automating provisioning for various sectors, from fintechs introducing mobile services to HR platforms providing work phone plans.Our team comprises around 100 talented individuals across the US and Europe, supported by nearly $100 million in funding from notable investors like Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we unite early-stage engineers, product designers, and business experts from renowned firms such as Stripe, Airbnb, and Shopify. We are addressing significant technical and regulatory hurdles to ensure a truly seamless connectivity experience.If you have a passion for exploration, innovation, and desire to influence the future of telecom, we would be excited to connect with you.The RoleAs a Technical Support Engineer, you will be the cornerstone of our support operations. Your commitment to excellence will shine through in every interaction, whether you're assisting a business customer or an end-user, adapting intuitively to their unique perspectives. You will not merely address the tickets assigned to you; instead, you will take ownership of a healthy support queue, ensuring the entire operation functions seamlessly.In this position, you will serve as the primary escalation point for intricate connectivity issues that challenge our Tier 1 partners. You will traverse the entire technical stack—debugging API logs and troubleshooting live network connectivity problems for end-users. Acting as a bridge, you will translate technical root causes into straightforward solutions for our customers while providing essential insights back to our Product and Engineering teams. Your efforts will ensure that when users need to connect, the Gigs platform delivers effectively.This position is based in our Amsterdam hub.
Join our team as a ServiceNow Support Engineer, where you'll play a crucial role in enhancing our IT service management processes. You will provide expert support and maintenance for ServiceNow applications, ensuring optimal performance and user satisfaction. Collaborate with cross-functional teams to troubleshoot and resolve issues, implement enhancements, and drive continuous improvement initiatives.
CSQ427R82 Join our team as a Senior Technical Solutions Engineer where you will play a pivotal role in providing expert technical support for both Neon and the Databricks Platform. You will navigate complex challenges related to the Databricks unified analytics platform, guiding customers throughout their journey to maximize their strategic goals with our tools. Your expertise will be sought for everything from fundamental technical inquiries to intricate architectural designs across the Big Data ecosystem. Reporting directly to the Senior Manager of Technical Solutions, your contributions will be essential in fostering customer success. Your Impact: Diagnose and resolve intricate customer issues within the Neon and broader Databricks ecosystem. Offer best practices and support for bespoke solutions crafted by customers. Provide actionable recommendations to enhance performance in specific customer environments. Facilitate discussions surrounding third-party integrations with the Databricks environment. Work collaboratively with engineering and escalation teams to effectively resolve customer issues and requests. Contribute to the development and upkeep of company documentation and knowledge articles. Champion the cause of customer advocacy within the organization. Augment your expertise in AWS/Azure and the Databricks platform through continuous learning and training initiatives. Engage in on-call rotations, both weekdays and weekends.
Full-time|Hybrid|Amsterdam, The Netherlands; Dublin, Ireland; Paris, France
At Datadog, we are not just a company; we are a community of passionate product experts dedicated to empowering our clients through exceptional technical support. The Technical Solutions team plays a pivotal role in our global expansion efforts by enhancing the experience of both prospective and existing customers. As a Premier Support Engineer (PSE), your primary responsibility will be to assist our Premier Customers with their technical inquiries regarding the Datadog platform. You will engage with our clients through various support channels and participate in cadence calls, demos, presentations, and conferences, contributing to exciting side projects along the way. This role allows you to directly influence the success of our Premier Customer base in a dynamic environment that fosters growth and innovation.At Datadog, we prioritize a collaborative office culture that enhances relationships and sparks creativity. Our hybrid workplace model enables our Datadogs to achieve a work-life balance that suits their individual needs.
As integral members of Datadog's Technical Solutions team, we serve as the in-house product experts dedicated to fostering Datadog's global expansion. Our mission revolves around empowering potential clients through education and ensuring the satisfaction and success of our existing customers. By leveraging our extensive technical knowledge and product expertise, we provide support through multiple channels including technical assistance, demonstrations, and presentations. Joining our team means stepping into a dynamic environment where you will be both challenged and rewarded as you witness the impact of your contributions to Datadog.At Datadog, we emphasize the importance of a collaborative office culture that fosters relationships, creativity, and teamwork. Our hybrid work model allows our Datadogs to achieve a balance between their professional and personal lives.
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Full-time|On-site|Amsterdam, North Holland, Netherlands
Winthrop Technologies is a premier data center delivery partner, renowned for providing comprehensive turnkey solutions to our clients. Headquartered in Dublin, we have a strong presence across Europe, specializing in the entire lifecycle of data center projects, from innovative design to meticulous construction. Our expertise encompasses a wide array of services including civil, structural, architectural, mechanical, and electrical engineering, as well as commissioning.As the leading and most trusted company in our field, Winthrop is proud to be the only dedicated data center delivery partner in Europe. Currently, we're engaged in multiple turnkey data center projects across seven European countries, totaling over 430 MW of IT load.We are excited to announce that we are looking for two Senior Electrical Engineers to join our growing team in Amsterdam. The successful candidates will play a pivotal role in supporting the mechanical delivery aspects of our projects in collaboration with the broader project team.
About UsAsula is at the forefront of the bitcoin revolution, dedicated to creating cutting-edge financial products that seamlessly integrate blockchains, bitcoin, stablecoins, and finance. We are currently developing Dawn, a user-friendly mobile interface that empowers individuals to save and enhance their assets using bitcoin and stablecoins. In addition to Dawn, we're innovating to provide accessible bitcoin swaps and credit solutions for holders of all sizes through advanced on-chain protocols.Role OverviewWe are on the lookout for skilled protocol engineers who are passionate about blockchain technology and can navigate the complexities of the blockchain stack to deliver new protocols while maintaining a balance between speed and security. Key responsibilities include:Creating and sustaining smart contracts for the SVM.Developing and overseeing collateral management strategies on bitcoin with its inherent limitations.Designing robust protocols for lending and insurance applications.QualificationsMinimum of 3 years of experience in designing protocols for financial applications, including decentralized exchanges and lending markets.Deep understanding of consensus mechanisms, blockchain architecture, and virtual machine principles, particularly those related to Solana.Proven experience with auditing, deploying, and maintaining on-chain protocols.Preferred QualificationsPrevious experience developing applications utilizing bitcoin.Experience in constructing application-specific blockchains, from consensus and networking to business logic.
About UsTebi is revolutionizing the hospitality industry with our innovative Connected Restaurant Management System, designed to streamline operations in restaurants, cafés, bars, and coffee shops. Our all-in-one platform integrates sales, reservations, kitchen preparation, payments, and insightful analytics to ensure seamless service.Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in investment from Index Ventures and CapitalG, Tebi prioritizes the needs of hospitality professionals. Our solution is already embraced by thousands of establishments across the Netherlands and the UK, with plans for expansion into additional markets.About the RoleWe are seeking a highly skilled Senior Application Engineer to enhance the core experience for restaurant teams. EU citizenship is required, and we welcome candidates relocating to Amsterdam with a comprehensive relocation package.In this role, you will spearhead the development of cross-platform features, collaborate closely with design and product teams, and contribute to backend components when necessary. A strong product mindset and a passion for improving developer experience are essential as you work to build superior software rapidly.This position is perfect for someone with a track record of successfully launching real-world applications and eager to make impactful technical decisions within a dynamic team environment.
Your Opportunity:At Mollie, we are dedicated to revolutionizing payments and financial management for businesses across Europe. With over 350,000 clients relying on us, we strive to eliminate the financial hurdles that stifle innovation and growth. Our ethos is centered around making payment acceptance, revenue generation, capital access, and financial management seamless for all merchants.As a Senior Application Engineer, you will play a crucial role in designing and developing cutting-edge financial products that will redefine how businesses handle their finances. As we expand into new markets and increase transaction volumes, Mollie is excited to offer innovative products that enhance our service offerings. You will have the chance to transform your ideas into reality and make significant contributions to projects that matter. Our solutions, such as Mollie Capital for easy financing access and In-person payments for retail transactions, are just the beginning of our quest to provide a comprehensive payment solution and financial management platform.
About UsAt Aquablu, we are revolutionizing the beverage industry with our innovative flavored water systems. Founded in 2018 by visionaries Marnix and Marc, we provide a health-conscious alternative to sugary soft drinks. Since the launch of our flagship Aquablu REFILL system in 2023, we have experienced an impressive growth of over 300% year-on-year, expanded our reach to 16 countries, and earned the title of the Fastest Growing Tech Company in Health & Wellness within the Netherlands._____At Aquablu, we are committed to designing and constructing hardware that performs reliably in real-world environments, not just in theory. This is where you come in.You will serve as the vital link between product design and manufacturing realities, transforming conceptual designs into scalable, manufacturable, and cost-effective products. Your role will involve collaborating directly with suppliers across Europe and Asia to bring these concepts to life.This position is not merely about coordination; you will be responsible for tooling, supplier management, and ensuring successful outcomes.Your ResponsibilitiesYou will oversee the entire process from design to production readiness for critical components:Manage technical supplier relationships for all essential production tooling, including injection molds, stamping dies, casting tooling, and complex assemblies.Engage with suppliers to validate design manufacturability, providing clear, actionable feedback on feasibility, tolerances, finishes, and lead times.Make informed design freeze decisions based on real-world validations. You will approve parts based on their actual manufacturability.Lead First Off Tool (FOT) and sample approvals on-site at supplier locations, determining whether tooling is production-ready or requires further iterations.Establish and maintain a robust supply base for injection molded parts, sheet metal, fluid components, and electronics.Manage the transition from Engineering Bill of Materials (BOM) to Production BOM, ensuring supplier validation, lead times, and tooling status are confirmed before production begins.Collaborate closely with the Procurement team; while they handle commercial aspects, you will focus on technical execution and tooling success.Work in conjunction with the Engineering team to integrate supplier insights back into design until products are fully manufacturable.What we create is only as effective as how it's manufactured.You will ensure that our products are not only visually appealing but also capable of being produced on a large scale, maintaining quality and cost efficiency. This role is hybrid, requiring a minimum of 4 days at our office located in Houthavens, Amsterdam.
Are you a passionate engineer who enjoys both establishing frameworks and engaging directly in development? As a Senior Backend Engineer at Funda, you will design, build, and scale systems that assist millions of potential home buyers and real estate professionals daily. Your role bridges technology, architecture, and product development, allowing your voice to influence our direction.Your Role at a GlanceIn this position, you will be a key player in Funda’s backend domain. Your responsibilities include designing scalable systems, enhancing the technical foundations of our platform, and developing features that make a direct difference to millions of users.You will be part of a dedicated product team while collaborating across various teams: uniting people, ideas, and projects to advance our technical capabilities. Utilizing cutting-edge technologies such as .NET 8, Kubernetes, Azure, event-driven architecture, and Terraform, you will help keep our systems intelligent, scalable, and prepared for the future.This role uniquely combines deep technical expertise, ownership, and an influential voice in our development processes.Your Responsibilities IncludeGuide your team in alignment with our lighthouse architecture and contribute to its ongoing enhancement.Design and optimize critical systems demanding high performance and reliability.Tackle complex challenges related to scalability, data streams, and systems integration.Collaborate with product managers and designers to ensure technical choices align with the product vision.Mentor and share knowledge with mid and junior engineers, fostering Funda's culture of learning.Partner with other senior and staff engineers to evolve Funda’s technical strategy.Explore our Engineering Blog: Learn how we empower our development team with modular pipelines
Join Altura, a trailblazing SaaS startup that has recently secured Series A funding!At Altura, our mission is to empower organizations to successfully navigate complex bidding processes, including tenders and RfPs. Our innovative AI-driven platform streamlines bid management, transforming it into a seamless and strategic endeavor. By integrating workflows, automating tasks, and enhancing knowledge accessibility, we enable teams to operate with unparalleled efficiency and effectiveness.And this is just the beginning.We are on the path to creating the first AI-powered Agentic Virtual Bid Management Assistant, which aims to fully automate the bid lifecycle. With fresh capital, ambitious goals, and a rapidly expanding team, we are just scratching the surface of what’s possible.If you are passionate about innovation, thrive in collaborative environments, and seek to make a significant impact, we invite you to join our team.Together, let’s shape the future!Role OverviewAs a Senior AI Engineer, you will become an integral part of our high-performing team, responsible for developing the agentic layer that propels Altura's next phase of growth. This is not a role that involves simply integrating prompts into an API; instead, you will design and implement authentic agentic workflows: context-aware, production-grade systems built on our proprietary data graph, establishing a robust technical foundation.You will collaborate within a nimble team, enjoying the freedom to experiment with the latest technologies: Claude Code, Cursor, Copilot, and emerging models as they are released. If it pushes the envelope of innovation, we are all in.You will lead high-impact AI initiatives from inception to execution:From discovery and greenfield prototypingTo model evaluation and multi-model strategyTo production rollout, observability, and ongoing enhancementsIn addition to product capabilities, you will contribute to the development of foundational AI platform components, including context engineering, agent orchestration, evaluation frameworks, tone monitoring, and real-time observability.We prioritize speed, ownership, and genuine technical influence—free from corporate bureaucracy and endless committees.You will deliver AI solutions that are:Dependable in a production environmentScalable across diverse customer basesQuantifiable in terms of impactEconomical by designAdditionally, you will play a key role in defining what exceptional AI engineering entails within a forward-thinking Series A company.
Join Adyen as a Senior Linux Infrastructure Engineer and be part of a dynamic team dedicated to providing cutting-edge solutions. In this role, you will leverage your expertise in Linux systems to enhance our infrastructure and ensure optimal performance. You will work collaboratively with cross-functional teams to architect and implement scalable solutions that drive our global payment platform.
