Technical Support Engineer II

Role overview thinkahead seeks a ServiceNow Technical Consultant based in Gurugram, Haryana. The position centers on designing, configuring, developing, and implementing ServiceNow solutions that fit each client’s needs. This is a hands-on technical role where close attention to platform best practices is essential. What you will do Work on ServiceNow platfo…

Role overview thinkahead is hiring a Technical Consultant with a focus on ServiceNow CMDB for its Gurugram, Haryana office. The primary responsibility is to help clients strengthen their IT asset management by implementing and refining ServiceNow's Configuration Management Database (CMDB). What you will do Collaborate with cross-functional teams to understand business requirements around IT asset management Design and deliver ServiceNow CMDB solutions that align with client needs Contribute to project delivery by ensuring solutions meet defined objectives

Join our dynamic team at thinkahead as a Senior Technical Consultant specializing in ServiceNow. We are looking for a seasoned professional with over 7 years of in-depth experience with the ServiceNow platform. The ideal candidate will possess exceptional communication abilities and a strong history of successful client interactions and project implementations. This position requires a comprehensive understanding of IT Service Management (ITSM), Service Portal, and various integrations, along with expertise in IT Operations Management (ITOM) modules, including Discovery, Configuration Management Database (CMDB), and Hardware Asset Management (HAM).

Join our dynamic team as a ServiceNow Developer where you will play a crucial role in transforming our IT service management processes. You will be responsible for designing, developing, and implementing innovative solutions on the ServiceNow platform. This is an excellent opportunity for professionals looking to advance their careers in a fast-paced environment.

Join thinkahead as a Lead ServiceNow Principal Technical Consultant, where you will take ownership of our most intricate ServiceNow initiatives. In this pivotal position, you will spearhead the architecture, design, and implementation of cutting-edge solutions, harnessing your extensive expertise within the ServiceNow ecosystem. This role demands a unique combination of superior technical acumen, exceptional leadership capabilities, and the proficiency to serve as a strategic thought leader and trusted consultant for our senior management and key clientele.

As a Senior Technical Consultant specializing in ServiceNow, you will take charge of the complete solution development lifecycle, ensuring that every deliverable adheres to platform standards and industry best practices. You will lead development initiatives, mentor a team of technical consultants and junior developers, and collaborate closely with Principal Consultants to refine complex solutions. In addition to core IT Service Management (ITSM), you will spearhead projects in at least one other product suite (such as IT Operations Management, IT Asset Management, Security Operations, Integrated Risk Management, Customer Service Management, Human Resources Service Delivery, Strategic Portfolio Management, or Enterprise Service Management) and effectively translate intricate business requirements into secure and scalable outcomes. Your extensive platform knowledge will play a crucial role in influencing organization-wide implementations and ensuring consistent, high-quality results across various engagements.

Join thinkahead as a ServiceNow Technical Consultant, where you will leverage your expertise in the ServiceNow platform to design, develop, and implement innovative solutions tailored to our clients' needs. Collaborate with a dynamic team to lead and mentor junior consultants, ensuring that all development work is meticulously documented and of the highest quality. Engage with customer service owners, process owners, and various service delivery teams, facilitating professional demos and meetings. As a subject matter expert, you will have a strong background in integrating ServiceNow with third-party tools, driving efficiency and effectiveness in service management.

Role overview Anaplan is seeking a Senior ServiceNow Engineer based in Gurugram, India. The role centers on improving service management by designing, building, and deploying ServiceNow solutions that help teams work more effectively. What you will do Collaborate with teams across Anaplan to gather requirements and translate them into ServiceNow workflows. Develop, customize, and implement ServiceNow features to address business needs. Identify and troubleshoot issues, resolve incidents, and help maintain reliable service delivery. Support projects aimed at increasing operational efficiency and enhancing the client experience. Requirements Proven experience in ServiceNow engineering, including designing and implementing solutions. Ability to work with cross-functional teams and collect business requirements. Strong problem-solving skills, particularly in workflow and service-related challenges.

Join our dynamic team as a Business Analyst – ServiceNow to enhance and support our enterprise ServiceNow implementations. This role emphasizes a robust understanding of Access & Identity Management (AIM/IAM) frameworks, Information Security processes, and the optimization of access management. Collaborating closely with engineering, DevOps, InfoSec, and various business stakeholders, you will contribute to delivering scalable, compliant, and efficient solutions across the organization.Key Responsibilities:Serve as a vital link between business stakeholders and technical teams to gather, analyze, and document requirements pertinent to ServiceNow platforms.Utilize ServiceNow to streamline AIM/IAM frameworks and enhance Information Security processes.Support initiatives related to Identity Governance & Administration (IGA), Security Operations, and IT Service Management (ITSM).Translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria.Collaborate with DevOps and cross-functional teams to ensure that solutions are scalable, secure, and comply with enterprise standards.Participate in solution design reviews to ensure alignment with security, audit, and regulatory requirements.Assist in testing, validation, and deployment activities, ensuring the delivered solutions meet business expectations.Identify opportunities for process improvement and automation within ServiceNow.Provide ongoing support, documentation, and knowledge transfer to stakeholders and operational teams.

We are on the lookout for a Senior Technical Consultant with profound expertise in VMware data center virtualization and Zerto replication technologies. This pivotal role is responsible for leading the design, migration, and operational readiness of enterprise-level virtualization and disaster recovery solutions. The focus will be on ensuring workload mobility, enhancing business continuity, and building resilient architectures that meet the dynamic needs of our clients. The perfect candidate will blend practical technical proficiency with exceptional consultative skills, guiding our clients through every phase from assessment to implementation and knowledge transfer.

Join thinkahead as an enthusiastic Project Coordinator within our Intelligent Operations Practice. This entry-level position is vital in supporting project management activities, operational coordination, and reporting. You will work closely with the PMO team to provide essential administrative and analytical support, ensuring project delivery teams operate smoothly. Your responsibilities will include generating insightful reports and burndown charts, assisting with scheduling, and offering comprehensive support to the PMO team, contributing to the success of internal and client-facing projects.

COMPANY OVERVIEWKKR & Co. Inc. is a prominent global investment firm, renowned for its expert management of alternative assets and innovative capital markets solutions. With a focus on delivering attractive investment returns, KKR employs a disciplined and patient investment strategy, driven by a team of world-class professionals dedicated to fostering growth within its portfolio companies and communities. Our investment funds span private equity, credit, and real assets, complemented by strategic partnerships that manage hedge funds. Additionally, KKR’s insurance subsidiaries provide a range of retirement and life insurance products through Global Atlantic Financial Group.Position SummaryThe HR Technology Analyst will play a pivotal role in designing, maintaining, and enhancing our HR technology ecosystem, with a specific focus on Workday integrations, ServiceNow HR Service Delivery (HRSD), and HR data pipelines.

Join us as a Technical Product Manager at Squircle IT Consulting Services, where you will play a pivotal role in shaping the future of our products. We are seeking dynamic individuals with a background in Business Analysis, Project Management, or as a Scrum Master, who have hands-on experience working with software teams in Agile environments.Your Responsibilities:• Spearhead the development of innovative features throughout the entire product lifecycle.• Collaborate closely with our Product Team to prioritize tasks effectively.• Translate high-level project goals into detailed user stories by facilitating collaborative sessions across disciplines.• Engage with business stakeholders, UI designers, software developers, and testers to create impactful features.• Manage projects efficiently by driving delivery, organizing workflows, and adjusting plans based on challenges.• Conduct daily team ceremonies to ensure smooth operations.• Work alongside the team to uphold high standards of Quality Assurance.Required Skills:• Strong enthusiasm for collaborative teamwork and engaging with diverse skill sets across various locations.• Self-motivated and quick learner with a positive attitude and aptitude.• Effective communicator capable of navigating cross-functional teams.• Proficient in Agile methodologies and practices.• Skilled at asking insightful questions to get to the heart of issues and drive results effectively.• Exceptional verbal and written communication skills.• Strong analytical and problem-solving abilities.• Resilient in adapting to changes in a fast-paced environment.Additional Skills:• Familiarity with software development techniques like TDD and BDD.• Broad knowledge of technologies, particularly the Amazon Cloud Stack.• Experience with analytics tools such as Omniture is a plus.• Background in Quality Assurance is advantageous.

Join our innovative team at thinkahead as a Senior Data & AI Engineer, where your expertise will drive impactful client-facing project delivery. In this pivotal role, you will be tasked with the development and implementation of cutting-edge machine learning models and AI solutions that enhance business outcomes and empower our clients with data-driven decision-making capabilities. You will also engage in vital pre-sales initiatives, define project scopes, and educate stakeholders on the intricacies of data science and machine learning methodologies.

Join our dynamic team as an OAF Consultant, where you will play a crucial role in implementing and optimizing Oracle Applications Framework solutions. You will collaborate with cross-functional teams to deliver high-quality solutions that enhance business processes and drive efficiency.

ClearView Healthcare Partners is a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurugram. We specialize in providing strategic decision-making support to clients in the biopharmaceutical, medical device, and diagnostic sectors. Our mission is to deliver actionable insights that empower companies to meet their business goals.At ClearView, you'll thrive in an entrepreneurial atmosphere, collaborate with a diverse team of professionals, and engage with clients during critical business scenarios. This role will deepen your understanding of the life sciences and biopharmaceutical landscape as you receive mentorship from experienced ClearView managers. You'll tackle a variety of business challenges, from new product planning and business development to pricing, market access, launch strategies, and product commercialization.

As a Nature Positive Consultant at Ramboll Group, you will play a pivotal role in advising organizations on sustainable practices that enhance biodiversity and ecosystem health. Your expertise will guide our clients in implementing nature-positive strategies that align with global environmental goals.

Join AECOM as a Protective Security Consultant where you will play a pivotal role in safeguarding our client's assets and ensuring their safety. In this dynamic position, you will leverage your expertise to assess vulnerabilities, develop security protocols, and implement effective measures to mitigate risks. You will collaborate closely with clients to provide tailored security solutions that meet their unique needs.

Join MSX International as a Technical Trainer, where you will play a vital role in enhancing our team's technical capabilities. You will be responsible for developing and delivering training programs that empower our employees with the necessary skills and knowledge to excel in their roles. Your expertise will help drive performance and foster a culture of continuous learning within our organization.