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Experience Level
Experience
Qualifications
Proven experience in a technical support role or similar. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. A passion for technology and continuous learning.
About the job
The Technical Support Engineer III at Delinea works remotely from a home office in Belfast. This role centers on providing prompt and effective technical support to clients, often tackling complex problems. Collaboration with teams across the company is a key part of improving both products and services.
What you will do
Troubleshoot and resolve advanced technical issues for clients
Offer clear solutions and guidance to support client satisfaction
Partner with cross-functional teams to identify and address areas for product improvement
About Delinea
Delinea is a leading cybersecurity company dedicated to providing innovative solutions that empower organizations to secure their digital assets. Our commitment to excellence and customer satisfaction drives us to continuously evolve and enhance our offerings.
Role overview The Technical Support Engineer III at Delinea works remotely from a home office in Belfast. This role centers on providing prompt and effective technical support to clients, often tackling complex problems. Collaboration with teams across the company is a key part of improving both products and services. What you will do Troubleshoot and resolv…
Role overview Delinea seeks a Technical Support Engineer I to provide remote assistance from Belfast. This entry-level position centers on supporting clients who use Delinea products, helping them address technical questions and resolve issues as they arise. What you will do Collaborate with the support team to troubleshoot and resolve customer problems Help clients with technical needs, making sure their concerns are handled quickly Maintain a positive customer experience by delivering clear, helpful support Location This is a home office role based in Belfast.
Join Exegy as a Production Support & Monitoring Engineer, where you'll play a critical role in ensuring the stability and performance of our systems. In this position, you'll be responsible for monitoring, troubleshooting, and resolving issues in a timely manner, contributing to the reliability of our services.
Role overview Version 1 seeks a Support Analyst to join the team in Belfast. This position centers on helping clients worldwide by addressing technical concerns and providing clear, actionable advice. The Support Analyst ensures that clients receive efficient and effective assistance when challenges arise. What you will do Diagnose and resolve technical issues for clients Offer guidance on best practices Provide timely solutions to maintain a high standard of support
Full-time|£35K/yr - £35K/yr|On-site|Belfast, Northern Ireland, United Kingdom
Location: Belfast, Northern Ireland, United Kingdom Shift pattern: Monday to Friday, 40 hours per week Salary: £35,000 per annum Role overview The Facilities Support Technician at ABM Industries Incorporated ensures safe, efficient, and compliant operations at the Belfast site. This position covers a mix of project support, technical maintenance, energy management, contractor supervision, and stakeholder communication. The technician works closely with site teams to keep building systems running smoothly and projects on track. Main responsibilities Project support and minor works Assist the Site Supervisor with improvement projects and minor works, from planning through completion. Help define project scopes, set timelines, and organize schedules to minimize disruption to client operations. Contribute to preparing clear, cost-effective quotations for labor, materials, and subcontractor services. Coordinate with internal teams and contractors to deliver projects safely, on time, and within budget. Technical asset and maintenance Support responses to facilities production and safety incidents, troubleshooting and resolving asset failures. Carry out diagnostics on building systems, including HVAC, air handling units, electrical infrastructure, compressed air, pumps, and lighting. Work to improve planned maintenance standards in line with SFG20 guidelines, supporting compliance and asset longevity. Develop and manage a critical spare parts inventory to reduce Mean Time to Repair (MTTR) for essential infrastructure. Energy and systems management Monitor and optimize Building Energy Management Systems (BEMS) and Energy Management Systems (EMS). Identify opportunities to improve energy performance, reduce waste, and contribute to sustainability goals. Use monitoring platforms and trend data to drive system efficiency and enhance site performance. Contractor oversight and health & safety Supervise specialist subcontractors working on site maintenance, repairs, inspections, and projects. Review and ensure compliance with Permits to Work, Risk Assessments, and Method Statements (RAMS). Ensure all work meets client health and safety standards, site procedures, and legal requirements. Conduct site safety inspections, audits, and toolbox talks to support a strong safety culture. Stakeholder communication and reporting Provide regular updates to management and client stakeholders on asset status, project progress, maintenance performance, and costs. Maintain accurate records using MRI CAFM and other reporting tools. Participate in operational meetings to align facilities management activities with production schedules and business objectives.
Join AECOM as an Electrical Technical Director and lead innovative projects in the electrical engineering sector. In this pivotal role, you will be responsible for overseeing technical operations, ensuring compliance with industry standards, and driving project success from inception to completion. Collaborate with multidisciplinary teams and leverage your expertise to mentor junior engineers while fostering a culture of excellence in engineering practices.
Hello and welcome! Are you on the lookout for an exciting new role? Or simply exploring your options? If so, you may have just found the perfect opportunity!As a key member of Lightspeed’s Support team, you will serve as the primary point of contact for our customers seeking assistance. Your role will encompass a range of responsibilities from general inquiries to in-depth troubleshooting of hardware and software issues.Collaborating with various global teams at Lightspeed, you will investigate, troubleshoot, test, and resolve challenges faced by our hospitality clients during their service operations.Your Responsibilities:Collaborate with a diverse, multilingual team available 24/7 across APAC, EMEA, and NOAM regions.Demonstrate flexibility in working hours and shifts, including weekends.Engage positively and knowledgeably with our hospitality customers, partners, and team members, upholding Lightspeed's Gold Class support standards via phone, chat, and email.Employ effective troubleshooting techniques to swiftly identify customer issues and deliver prompt, suitable solutions.Utilize customer support platforms to document, track, and resolve customer interactions.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring follow-through to resolution with all stakeholders.Advocate for enhancements to our products and services.Work within a scheduled roster to guarantee high availability of support for our clients (in collaboration with your manager).Your Qualifications:Prior experience in customer service and/or technical support, with a strong focus on delivering an outstanding customer experience.Exceptional verbal and written communication skills in German and English.Basic familiarity with popular online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications (not required):Experience engaging with customers via phone, email, and ticketing systems.
Position Overview:As a Field Service Engineer at Brennan & Co, you will play a pivotal role in delivering exceptional installation, repair, modification, testing, calibration, and preventative maintenance services for our esteemed clients. Your work will directly contribute to maintaining the highest standards of customer satisfaction across various sectors, including healthcare, research, and industrial environments.Key Responsibilities:Provide ongoing technical support for a diverse range of products to third-level institutes, national research institutions, hospitals, and industries across Ireland and Northern Ireland.Install, calibrate, commission, and service scientific, medical, laboratory, environmental, and process monitoring instrumentation.Troubleshoot, repair, and perform maintenance functions both on-site and in our workshop.Identify, analyze, and rectify product failures, including ordering replacement parts as necessary.Conduct preventative maintenance according to established schedules and standards.Assist in achieving INAB ISO17025 accreditation.Support the sales team by providing technical expertise during client meetings, demonstrations, trade shows, and workshops.Why Choose Brennan & Co?Recognized as one of Deloitte's Best Managed Companies, Brennan & Co is dedicated to fostering an empowering workplace culture where team members can thrive. We prioritize work-life balance, professional development, and a supportive environment that values autonomy, communication, and respect.Your contributions will be valued, and there will be ample opportunities for career growth and advancement within our organization.
At Black Duck Software, Inc., we empower organizations to craft secure and high-quality software, effectively minimizing risks while enhancing speed and productivity. As a recognized leader in application security, we offer SAST, SCA, and DAST solutions that enable teams to swiftly identify and resolve vulnerabilities and defects within proprietary code, open source components, and application behavior. With our cutting-edge tools, expert services, and unparalleled industry knowledge, Black Duck is uniquely positioned to help organizations achieve security and quality in DevSecOps and throughout the entire software development lifecycle.Make an Impact. Drive Clarity. Empower Developers.Are you enthusiastic about producing developer-centric documentation that simplifies complex technological concepts? Join us as a Senior Technical Writer and lead the transformation of content for Coverity, our state-of-the-art static analysis security testing tool. This is your opportunity to shape documentation strategies, enhance user experiences, and collaborate with top-tier engineers to deliver meaningful content.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom; London, England, United Kingdom
Welcome to Lightspeed! Are you on the lookout for an exciting new opportunity? Whether you are actively seeking a role or simply exploring the market, you may have just found the perfect fit! As a valued member of Lightspeed's Support team, you will serve as the primary point of contact for our customers in need of assistance. Your role will encompass a diverse range of inquiries, from general education to hardware and software troubleshooting. Collaborating closely with various global teams at Lightspeed, you will investigate, troubleshoot, and resolve issues faced by our hospitality customers during their service. Your Responsibilities: Collaborate with a truly global, multilingual support team available 24/7 across APAC, EMEA, and NOAM. Demonstrate flexibility in working days and shifts, including weekends. Engage with our hospitality customers, partners, and team members enthusiastically and knowledgeably, upholding Lightspeed's Gold Class support standards via phone, chat, and email. Utilize effective troubleshooting techniques to swiftly identify the root cause of customer issues and deliver prompt, appropriate solutions. Document, track, and resolve customer interactions within our support platforms. Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring tracking through to resolution. Advocate for and promote enhancements to our products and services. Work according to a roster/schedule to maintain high availability and support coverage.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom
Join our dynamic team at Lightspeed Commerce as a German Speaking Support Specialist! In this role, you will be the frontline support for our esteemed clients, utilizing your language proficiency to resolve issues and enhance user experiences. You will engage with customers via various channels, ensuring their queries are addressed promptly and effectively.
As the Technical Director of Highways and Infrastructure at AECOM, you will lead innovative projects that shape the future of transport and infrastructure. You will oversee teams of engineers and professionals, ensuring that our projects meet high standards of quality and sustainability while adhering to timelines and budgets. Your expertise will be instrumental in developing cutting-edge solutions for our clients, contributing to the advancement of infrastructure development in the region.
Join our dynamic team as a Technical Business Analyst at PA Consulting Group in Belfast. In this role, you will leverage your analytical skills to bridge the gap between technology and business, ensuring that our clients receive innovative solutions tailored to their needs. You will work closely with cross-functional teams to gather requirements, facilitate workshops, and translate business needs into technical specifications. Your insights will drive strategic decisions and enhance operational efficiency.
Join Version1 as a Technical Lead specializing in Outsystems and lead innovative projects that shape the future of digital solutions. We are seeking a skilled individual who can architect, develop, and guide teams through complex technical challenges while ensuring the highest quality standards.As a Technical Lead, you will work closely with cross-functional teams to design and implement scalable solutions using Outsystems. You will mentor junior developers, contribute to architectural discussions, and ensure adherence to best practices in software development.
Join Factor as a Senior Manager of Sales Support, where you'll lead our sales support team to drive operational excellence and enhance customer experiences. You will be responsible for developing and implementing effective strategies that align with our business goals while ensuring the efficient processing of sales orders and customer inquiries. Your leadership will play a crucial role in fostering a culture of collaboration and accountability within the team.
Join PA Consulting as a Technical Lead, where you will spearhead innovative digital solutions that drive success for our clients. In this pivotal role, you will lead a team of skilled professionals, guiding them through complex technical challenges while ensuring the delivery of high-quality projects. Your expertise will be crucial in shaping our digital strategy and enhancing our offerings.
Join PA Consulting as a Technical Lead in our dynamic Digital department. We are looking for an experienced professional who will lead innovative technology projects and foster collaboration across teams. In this role, you will be responsible for driving technical strategy, mentoring team members, and ensuring the successful delivery of high-quality solutions. If you're passionate about technology and eager to make an impact in a fast-paced environment, we want to hear from you!
Join Talan for a transformative 6-month internship designed for driven individuals eager to gain practical experience in a dynamic professional setting. This paid internship offers unique exposure to project management, business operations, and bid development in the energy sector.As part of our Energy & Assurance Services team, you will engage in project management and administration while assisting our Bids Manager in crafting high-quality proposals and documentation for new business opportunities.Key Responsibilities:Assist with project coordination tasks, including scheduling, reporting, and documentation management.Support the Bids Manager by preparing tender response templates, managing the bids process, and ensuring documents are well-formatted and informative.Maintain project and bid tracking systems, ensuring all records are current and accurate.Participate in team meetings, taking notes and tracking actions as necessary.Conduct research to aid project planning and bid development.Provide general administrative support to the wider team as required.
Are you ready to take your career as a Technical Business Analyst to the next level? At PA Consulting, we are looking for a motivated and detail-oriented professional to join our dynamic Digital team in Belfast. As a Technical Business Analyst, you will play a vital role in bridging the gap between technology and business, ensuring that our clients achieve their strategic goals through innovative digital solutions.Your responsibilities will include gathering and analyzing business requirements, facilitating communication between stakeholders, and utilizing your technical expertise to support project delivery. You will collaborate closely with cross-functional teams to develop and implement solutions that drive efficiency and enhance user experience.
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast
Version 1 is seeking a Senior Oracle Payroll Support Consultant. This role can be based in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast. Role overview The Senior Oracle Payroll Support Consultant works directly with clients to maintain and enhance Oracle Payroll systems. The position involves troubleshooting payroll issues, implementing improvements, and offering guidance on payroll processes. Key responsibilities Collaborate with clients to support and optimize Oracle Payroll systems Investigate payroll-related problems and recommend effective solutions Carry out system enhancements when required Provide advice on payroll best practices Requirements Background in supporting Oracle Payroll systems Strong analytical and problem-solving abilities Clear communication skills with both clients and colleagues
