Technical Support Engineer

ZeroRisk seeks a Full Stack Software Engineer in Dublin to support and improve the stability of our production SaaS systems. This position centers on troubleshooting, recovery, and continuous improvement, with a strong focus on both technical depth and operational reliability. Key responsibilities Investigate and resolve production incidents by tracing customer-reported issues to their root causes in Java and Angular codebases Manage AWS infrastructure to help maintain system uptime and performance Carry out daily remediation tasks to keep operations running smoothly Develop and maintain internal tools and documentation to support team efficiency Requirements Approximately three years of professional experience as a software engineer Proficiency with both Java and Angular Hands-on experience managing AWS environments Methodical and calm approach to troubleshooting, especially under pressure Interest in transforming complex technical challenges into clear, preventable solutions This role suits someone interested in building full stack skills within a collaborative team focused on production systems, where feedback and learning are part of daily work.

Join Toast, Inc. as a Software Engineer II specializing in Full Stack development, where you will play a pivotal role in designing, developing, and maintaining innovative software solutions. Collaborate with cross-functional teams to deliver high-quality applications that enhance user experience and drive business objectives.

PlayStation, part of Sony Interactive Entertainment, builds products and services that reach millions worldwide, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and titles from PlayStation Studios. The team values inclusion, curiosity, and a drive to explore technology. Employees are encouraged to bring new ideas and a passion for innovation. Role overview This Full Stack Software Engineer position in Dublin focuses on developing in-house applications that deliver secure and seamless user experiences. The work spans both front-end and back-end systems, with an emphasis on building solutions that are reliable and easy to use. The team values creative problem-solving and enjoys tackling new technical challenges together. What you will do Design, architect, and develop RESTful API endpoints with attention to performance, scalability, and maintainability. Work closely with front-end engineers to build dynamic, responsive, and user-friendly web applications. Define data models and database schemas, handling both relational and NoSQL databases to maintain data integrity and performance. Create and update documentation covering application design, configuration, and maintenance. Estimate task timelines accurately to support planning and delivery. Take part in scheduled on-call rotations and respond to emergencies as needed.

About the Opportunity Join Contentful as a Full Stack Software Engineer (f/m/d) to drive innovation in Automations, Workflows, and Collaboration Tools. Be part of a pioneering team at Contentful, where we empower countless customers to efficiently manage content on a large scale. We are looking for skilled Full Stack Software Engineers who are enthusiastic about creating scalable, high-performance applications leveraging cutting-edge technologies. If you are eager to explore the frontiers of Automations, Workflows, and team collaboration within the Contentful ecosystem and possess experience with TypeScript, React, and Node.js, we would be thrilled to welcome you aboard. What to Expect? Collaborate and Innovate: Engage closely with product managers, designers, and fellow engineers to develop top-tier automation, workflow, and collaboration features for our clients. Full Stack Development: Design, implement, and maintain scalable frontend and backend features using TypeScript, React, and Node.js. Collaboration Tools Integration: Integrate and implement collaboration technologies to enhance team productivity and elevate user experiences across the platform. Holistic Thinking: Approach system components with a comprehensive view to ensure an optimal user experience. Rapid Problem-Solving: Efficiently troubleshoot and resolve issues to boost customer satisfaction. Data-Driven Development: Leverage analytics to guide product decisions and enhance features. Continuous Improvement: Engage in code reviews and contribute to refining our development practices. Stay Current: Keep abreast of the latest industry trends, particularly in Automations, Workflows, and collaboration tools. What You Need to Succeed? Proven Experience: Demonstrable expertise as a Full Stack Software Engineer in a product development setting. Technical Proficiency: Strong knowledge of TypeScript, React, and Node.js, with a focus on clean code practices and familiarity with enterprise architectural design patterns. Containerization and Orchestration: Experience with Docker and Kubernetes. Cloud Technologies: Familiarity with cloud platforms and services.

At Toast, we are committed to revolutionizing the restaurant industry by providing an innovative platform that empowers restaurants to regain control and focus on their passion: creating exceptional dining experiences.We are in search of a talented Full Stack Software Engineer to join our team and spearhead the development of new Embedded Finance capabilities. With over 100,000 restaurants already leveraging Toast—including hundreds in Ireland—we have a unique opportunity to offer specialized financial services such as bank accounts and tailored debit and credit cards designed specifically for the restaurant sector. Your expertise will be crucial in expanding our platform and launching the next generation of these vital products.

Join Toast Inc. as a Full Stack Software Engineer II in our Guest Engagement team. In this role, you will develop innovative software solutions to enhance our guest engagement platform, contributing to a seamless dining experience for customers worldwide.As a Full Stack Engineer, you will work on both the front-end and back-end components of our applications, collaborating with cross-functional teams to deliver high-quality software. Your expertise will help shape the future of how guests interact with our services.

About the CompanyAffinidi is a forward-thinking technology firm committed to transforming data ownership and empowering individuals and businesses with control over their digital identities. Our innovative approach integrates privacy and security while managing comprehensive digital footprints.With our decentralized digital identity solutions, we advocate for everyone's right to own and control their data. Our mission is to establish a trusted ecosystem for digital credentials that enables secure data exchange across borders and industries. About the Role:We are seeking a solution-oriented and experienced Staff Software Engineer (Full Stack) to join our dynamic engineering team. You will play a pivotal role in developing and implementing innovative software solutions that enhance our digital identity offerings.

At Solance, we are pioneering a transformative approach to financial services tailored for the B2B market, with a special emphasis on family offices and corporate service providers—areas frequently neglected by conventional banking institutions.We are actively pursuing an Electronic Money Institution (EMI) license in Ireland, with an ambitious vision to transition into a fully licensed banking entity over time.Our goal is to merge the technological innovations characteristic of a neobank with the personalized, high-touch service typical of private banking—ensuring we provide exceptional, customized support that meets the unique requirements of our clients.About This RoleThis is a remarkable opportunity to join Solance Europe Limited as a mid-level engineer within our Dublin city center team. Reporting directly to the CTO, you will engage in collaboration with the Principal Engineer and fellow team members from Product and Tech to develop a greenfield, cloud-native banking and payments platform utilizing a modern stack based on Java and React Native.This position is highly hands-on, emphasizing the delivery of high-quality features, enhancing reliability and developer experience, and progressively taking ownership of services.You will play a crucial role in building a robust, scalable, and secure platform that elevates the experience of our clients. Your contributions will include developing core services, APIs, user interface flows, and automated pipelines in a regulated environment—acquiring best practices in security, resilience, and quality as you go.

Virtu Financial is a global firm specializing in financial services and technology-driven trading solutions. The company acts as a market maker, providing liquidity and supporting efficient trading across more than 19,000 securities on over 235 venues in 36 countries. Role overview The Full Stack Developer will join Virtu's Dublin-based development team. This group creates web-based trading tools and collaborates with colleagues throughout the company, including traders and operations staff. Developers in this team are involved from gathering requirements to delivering real-time trading tools, visualization dashboards, analytics, and reporting solutions. What you will do Design and implement user-friendly interfaces for trading applications Build and maintain reliable back-end services to support trading workflows Work closely with cross-functional teams to understand requirements and deliver solutions Contribute to the development of real-time tools, dashboards, and analytics What we look for Interest in designing intuitive user interfaces Experience building dependable back-end systems Clear communication skills and a collaborative approach Comfort working hands-on to solve technical challenges in a trading context

At Intercom, we are revolutionizing customer service with our cutting-edge AI solutions, striving to empower businesses to enhance their customer interactions.Introducing Fin, our state-of-the-art AI customer service agent, designed to provide round-the-clock exceptional service, significantly transforming customer experiences. Fin seamlessly integrates with our Helpdesk, creating the Intercom Customer Service Suite—a comprehensive solution for complex queries that require human involvement.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the customer service landscape. Our core values drive us to push boundaries, innovate rapidly, and deliver unmatched value to our clients.What’s the Opportunity?Our company website serves as the cornerstone of our brand—providing crucial information about Intercom’s offerings and acting as the primary lead generator for our marketing team. Intercom.com and Fin.ai are pivotal in bridging awareness, product marketing, demand, and support, necessitating a robust and reliable infrastructure alongside user-friendly interfaces.We seek a Senior Full Stack Engineer to join our Web Team, who is eager to create intuitive front-end experiences while developing the backend systems that drive them. You will be instrumental in shaping the future of our website, overseeing everything from UI design to infrastructure, while collaborating closely with product marketers, designers, and engineers across the organization.Check out our team's latest work here.What Will I Be Doing?Designing, developing, and maintaining end-to-end web solutions, encompassing modern UIs, backend services, APIs, and infrastructure.Collaborating with design, brand, marketing, and content teams to deliver seamless and high-performing experiences across web and mobile platforms.Crafting backend logic and APIs, managing data flows, and implementing systems that integrate effectively with third-party platforms.Enhancing website performance by applying best practices in front-end development, including lazy loading and effective asset management.Setting up and managing infrastructure utilizing tools such as Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines.

Join Eurofins Scientific as a Mid-Level Full-Stack Developer and be part of a dynamic team. In this role, you will design, develop, and maintain web applications while collaborating with cross-functional teams to deliver high-quality products. You will work in a fast-paced environment that encourages innovation and the use of cutting-edge technologies.

Kota is looking for a Technical Support Engineer in Dublin to help maintain the operational health of our embedded integrations. This role supports our mission to improve insurance and retirement benefits for today’s workforce. Role overview This position sits at the intersection of product development, engineering, and customer support. The Technical Support Engineer acts as a reliable point of contact for partners, addressing integration challenges quickly and accurately. Unlike a typical helpdesk role, this job involves hands-on technical work and close collaboration with the engineering team. What you will do Serve as the technical first responder for partner integration issues Navigate the codebase and query databases to troubleshoot and reproduce bugs Identify root causes and propose or implement safe, well-scoped fixes Maintain clear, timely communication with partners during critical situations Work closely with the General Manager and engineering team to support Kota’s mission Collaboration This role offers the chance to work side by side with both leadership and engineers, contributing directly to making benefits more accessible and valued for employees across Europe.

Join the Atlas Growth team at MongoDB, where we empower customers on their app development journey. Our cloud engineering group specializes in everything from cluster configuration and data modeling to load testing and managing production workloads at scale. With the help of our in-house experiments platform, we ensure that only valuable features are released, enhancing our customers' experiences. Our engineers collaborate in cross-functional squads that include product, design, analytics, and research, focusing on key metrics like retention. As part of the Atlas Core Engineering organization, we build essential components for MongoDB’s developer data platform.Atlas Growth 2 is dedicated to developing customer-facing features within Atlas, working alongside other engineering teams focused on growth. Recent initiatives include creating an AI Chatbot for cluster creation, implementing a recommendation system to improve database performance, and designing a pricing page to boost conversion rates.We are excited to connect with candidates based in Dublin as we embrace a hybrid working model.

Join our innovative Architecture team as a Senior Software Architect at amcsgroup, where you'll have the opportunity to shape the design and architecture of our cutting-edge cloud-based platform utilizing the latest technological advancements and methodologies. Collaborating closely with cross-Functional Engineering and Product teams, you will ensure that implementations are aligned with our architectural vision, delivering scalable enterprise solutions to our customers.We are looking for a candidate with a strong understanding of technological risks and the ability to articulate non-functional requirements. Excellent communication and teamwork skills are essential, along with a robust work ethic and a proactive, problem-solving mindset.Your expertise with the Microsoft Tech Stack and its application to DevOps and Security is crucial, as is your eagerness to tackle new challenges with diligence and integrity.While this position primarily focuses on Solution Architecture, we value strong development skills to assist in delivering core Platform offerings.The ideal candidate will demonstrate extensive knowledge of Microsoft technologies and familiarity with other Cloud Platform solutions. As a Software Architect, you will actively participate in critical architectural discussions and decision-making forums regarding technology choices, design strategies, and product roadmaps. Your primary focus will be on ensuring the reliability, performance, and security of our platform, all while enhancing the customer experience.Key ResponsibilitiesCollaborate with Product and Engineering Management to define the Product Roadmap and its technical enablers.Oversee the implementation of a secure, cost-effective, reliable, and scalable cloud-based platform.Establish and uphold software architecture standards and best practices.Lead the design and execution of scalable and secure software solutions.Effectively communicate non-functional requirements and designs in both formal and informal settings.Identify and work towards reducing strategic technical debt.Work alongside development teams to ensure alignment with architectural objectives and solution designs.Assess and recommend tools, technologies, and processes to ensure the highest quality in our products.Provide technical guidance and mentorship to development teams.

Join Wayflyer as an IT Support Engineer, where your expertise will help enhance our technology operations. You will be responsible for troubleshooting technical issues, ensuring smooth IT processes, and providing exceptional support to our team members. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!

D-ploy is a leading IT and Engineering Solutions firm, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to top-tier clients, emphasizing reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an experienced IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Dublin.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for resolving end-user IT issues.Troubleshoot incidents and service requests efficiently via our ticketing system (ServiceNow).Provide timely and professional support both desk-side and remotely.Accurately document all support activities and resolutions within the ticketing system.Assist in onboarding new employees, including equipment setup and user guidance.Contribute to and maintain our knowledge base documentation.Engage in continuous service improvement initiatives.

About ChalkChalk is at the forefront of innovation, creating a cutting-edge data platform designed to propel machine learning applications into the future. We eliminate the traditional barriers of complexity, latency, and scalability that have hindered ML capabilities. Our platform offers the performance of Rust combined with user-friendly tools that developers appreciate. Industry leaders rely on Chalk for various applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis.Role OverviewIn the position of Support Engineer at Chalk, you will serve as the primary technical support specialist, ensuring that our customers enjoy outstanding experiences with our products. You will engage directly with clients in sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This role presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a meaningful contribution to customer satisfaction and product quality.Key ResponsibilitiesDeliver prompt and effective front-line technical support to Chalk customers, diagnosing and resolving technical issues as they arise.Work collaboratively with the Engineering team to escalate and resolve complex technical problems efficiently.Cultivate a thorough understanding of our products to assist customers in maximizing their value from Chalk.Document solutions, develop knowledge-base articles, and share insights to minimize recurring issues.Identify and recommend improvements to enhance product reliability, usability, and customer satisfaction.QualificationsA solid technical background with experience in technical support or software engineering.Proficiency in programming languages such as Python and SQL.Excellent troubleshooting, analytical, and problem-solving abilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Previous experience in customer-facing technical roles is highly preferred.Bachelor's degree in Computer Science or a related field is required.

Role Overview Tenable, Inc. is hiring a Senior Software Engineer for the Dublin office. This role focuses on building software that strengthens cybersecurity and helps defend against emerging threats. The team values practical solutions and welcomes new ideas that move the company forward. What You Will Do Design and develop software to address cybersecurity challenges Work closely with other engineers to deliver reliable, secure products Contribute technical expertise and creative problem-solving to team projects Work Environment This position is based in Tenable's Dublin office. The engineering team collaborates regularly and values clear communication. Contributions have a direct effect on the company's products and mission.

Join Pinterest as a Software Engineer II, where you'll be part of a dynamic team dedicated to shaping the future of visual discovery. In this role, you will design, develop, and maintain high-quality software solutions that enhance user experiences. Collaborate with cross-functional teams to deliver innovative features that align with our mission of bringing everyone the inspiration to create a life they love.