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Technical Support Lead in Aftermarket | BETA Technologies

BETA TechnologiesSouth Burlington, VT
On-site Full-time

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Experience Level

Manager

Qualifications

- Proven experience in technical support leadership within the aviation industry.- Strong understanding of aircraft components and operational support.- Exceptional communication and interpersonal skills.- Ability to innovate and improve customer support processes.

About the job

At BETA Technologies, we blend intellectual curiosity with a passion for aviation and a steadfast commitment to sustainability. Our mission is to transform the future of electric aviation. Every team member contributes their unique talents to create a positive impact on the environment and improve lives within a vibrant, inclusive culture.

We are searching for an experienced Technical Support Lead to establish and direct BETA's technical customer support organization from the ground up. In this pivotal leadership role, you will develop, implement, and expand technical support capabilities for aircraft component customers and ALIA aircraft operators. You will leverage our internal flight test operations and pre-certification customer demonstrations, leading to successful customer deliveries and commercial service entry. The ideal candidate will possess significant experience in leading technical support organizations and field service teams within the aviation sector, with a visionary approach to enhancing customer support experiences in electric aviation.

About BETA Technologies

BETA Technologies is at the forefront of electric aviation, merging technology with sustainability. Our dedicated team works collaboratively to achieve a common goal: to redefine the aviation landscape for future generations.

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