Technical Support Representative

Description:We are seeking a skilled Desktop Support Technician to join our team in a dynamic environment. The ideal candidate will have strong proficiency in Windows 10, G Suite for Government, MS Office, and Adobe software. Familiarity with incident management tools such as ServiceNow, along with security remediation tools like Tripwire and Heat/Lumension, is highly desirable.The role requires fundamental troubleshooting skills and a basic understanding of Active Directory. If you are passionate about technology and enjoy helping others, we want to hear from you!

Join our dynamic team at 360IT Professionals as a Desktop Support Specialist! In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments are running smoothly. You will troubleshoot hardware and software issues, offer solutions, and assist users in utilizing their systems efficiently.We are looking for a tech-savvy individual with a passion for helping others and a keen eye for detail. If you enjoy problem-solving and have the ability to work both independently and as part of a team, we want to hear from you!

Join our team at Aretetechnologiesinc as a Desktop Support Specialist, where you will play a crucial role in providing exceptional technical support to our clients. You will be responsible for troubleshooting hardware and software issues, assisting with installations, and ensuring a seamless user experience. Your expertise will help maintain the efficiency of our operations and contribute to our commitment to outstanding service.

Join Arete Technologies Inc. as a Desktop Support Specialist and become a vital part of our IT team! You will provide exceptional technical support to our users, troubleshooting hardware and software issues while ensuring optimal system performance. Your role will involve assisting with installations, configurations, and maintenance of desktop systems and peripherals.

Join our dynamic End User Technology Desktop Engineering Team as a Desktop Support Analyst, where you will play a crucial role in managing and administering our SCCM and Intune environments.Your responsibilities will encompass desktop builds, monthly patching, and application packaging for deployment in SCCM, alongside tier 3 desktop troubleshooting.You will engage in medium to large-scale projects that impact the entire organization, providing technical leadership and vision for the technologies under your purview.We value teamwork and also encourage independent work. A strong ability to respond quickly to incidents coupled with excellent communication skills is essential.Key requirements include experience as an SCCM Administrator, planning upgrades, and implementing System Center Configuration Manager components, along with software packaging and deployment through SCCM OSD (Operating System Deployment) using task sequences.Support for SCCM infrastructure, software updates to workstations, and third-party update deployment (Ivanti) are crucial components of this role.You should be adept in administrative services, ticket management, and operational maintenance (ServiceNow experience preferred), with knowledge of Intune and Autopilot.Design and implement innovative solutions for desktop automation, including desktop builds, application packaging, deployment, and patch management for virtual desktops, as well as automation for applications packaged for Windows 10/11.Document processes and ensure continuous review for maintenance and improvement while managing and implementing monthly and immediate (zero-day) patches for corporate end-user devices running Windows 10/11.Collaborate with the Senior Engineer for Azure Virtual Desktop management, automation, maintenance, and troubleshooting.Maintain and develop the Autopilot build and imaging processes for corporate end-user devices specifically for Windows 10/11 desktops.Engage with our ticketing system to manage issues and report solutions, and troubleshoot level 3 incidents as they arise.Interaction with Microsoft or other vendor support may be required. Familiarity with Active Directory Group Policy is a plus.

Hello! I’m Santhosh, an Associate Recruiter seeking talented candidates like you for an exciting opportunity with our direct client. If you're interested and available for this project, please reach out!Job Title: IT Field Service Technician / Computer Driving TechnicianLocation: 700 S W 9th St, Des Moines, IA 50309 (we also hire for various locations across the U.S.)Job Type: Long-term Contract / Potential for Permanent PlacementJob Overview: As an IT Field Service Technician, you will be responsible for handling PC hardware break/fix calls across multiple locations. Essential requirements include having reliable transportation, the ability to pass drug and background screenings, and successfully completing required product training.

Join bctechpro as a Computer Field Technician, where you will be a crucial part of our team, providing on-site technical support and troubleshooting services. In this role, you'll work closely with clients to ensure their computer systems are running efficiently and effectively. Your responsibilities will include diagnosing hardware and software issues, performing repairs, and delivering exceptional customer service.

As a Customer Service Technician, you will be the first point of contact for our customers, providing exceptional support and solutions to their inquiries. You will play a critical role in ensuring customer satisfaction and loyalty through effective communication and technical assistance. Your responsibilities will include diagnosing service issues, guiding customers through troubleshooting processes, and implementing solutions to enhance their experience with our services.

K Group Companies is seeking a Field Service Technician Level II to join the team in Des Moines, Iowa. This role centers on providing dependable service and direct technical support to clients across the region. Role overview As a Field Service Technician Level II, the main focus is resolving technical issues at client sites. The work involves hands-on troubleshooting and ensuring that clients experience minimal downtime. What you will do Diagnose and troubleshoot technical problems at customer locations Address service requests promptly to keep operations running smoothly Work closely with customers to make sure their needs are met and concerns are resolved Requirements Strong problem-solving abilities and a dedication to customer satisfaction are essential for success in this position.

Why Choose DH Pace?The DH Pace Company is a proud family-owned enterprise, generating over $1 billion in annual sales through more than 60 offices nationwide. We stand as a frontrunner in the distribution, installation, maintenance, and repair of a comprehensive array of commercial, industrial, and residential door, docking, and security solutions. As we approach our 100th anniversary in 2026, we invite dedicated professionals to join our legacy.Adams Door, a division of DH Pace Company, Inc., is eager to recruit a mechanically skilled Residential Technician. This individual should possess experience in construction and welding, contributing to the service and installation of residential doors and related hardware.Key Responsibilities:Install and repair various residential garage doors and their operating systems.Identify opportunities to offer customers enhanced products and services.Track and manage job-related paperwork, ensuring timely submissions.Adhere to safety protocols at all times while performing job duties.Standard work hours are Monday through Friday from 7:00 AM to 6:00 PM, with occasional weekend shifts.Qualifications:Education: High School Diploma or equivalent preferred.Ability to safely lift 75 pounds above your head.Minimum of two years of mechanical and electrical experience required.Welding experience is preferred but not mandatory.A valid driver’s license is essential.Enjoy solving problems and troubleshooting to meet customer needs.Strong customer service orientation is a must. Our Benefits Include: Medical, dental, and vision coverage starting on the first day of the month following your start date!Accrued paid time off: 13 days in your first year; 16 days in your second year!Paid holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.Up to 2 floating holidays each year.Competitive salary with annual performance evaluations!401k retirement plan with company match.

Join our dynamic team at LightEdge Solutions as a Technical Support Engineer. In this role, you will play a crucial part in providing exceptional customer service and technical support to our clients. You will troubleshoot and resolve technical issues, ensuring our clients have a seamless experience with our services.As a Technical Support Engineer, you will be responsible for diagnosing problems, guiding users through solutions, and maintaining client satisfaction. Your ability to communicate effectively and work collaboratively will be vital in enhancing our customers' experience.

At Pearce Services, we are excited to offer a rewarding career opportunity!Pearce is a premier technology-driven provider of asset management solutions for mission-critical electromechanical infrastructure across North America. We specialize in technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and various electrical and mechanical infrastructures serving end markets such as renewable energy, telecommunications, and data centers. Established in 1998, Pearce has grown to over 4,000 employees with 28 locations across the U.S. We are a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To discover more about Pearce, visit http://www.pearce-services.com.Your Contribution:Pearce Services is on the lookout for skilled and enthusiastic entry-level technicians to join our team in maintaining and repairing commercial generators and HVAC systems at cell tower and telecom sites. We provide industry-leading training, competitive pay, and opportunities for career advancement in a dynamic and essential sector. These positions are perfect for self-motivated individuals who excel in hands-on environments, enjoy troubleshooting complex power and HVAC systems, and have a strong desire to evolve within the telecom industry. Candidates must be responsible, highly motivated, willing to travel, and reside in the Des Moines, Iowa area for these local roles.

About the Role Eurofins Scientific is hiring a Sample Preparation Technician I in Des Moines. This role supports daily laboratory operations by preparing samples for analysis. Accuracy and adherence to standard operating procedures are central to the work. What You Will Do Prepare samples for laboratory analysis Follow established protocols and procedures Support the lab team by maintaining accuracy and compliance Who This Role Suits This position fits individuals looking to start a career in the scientific field and gain hands-on laboratory experience.

About the Role Brakes Plus is hiring a Master Level Automotive Technician in Des Moines. This position focuses on diagnosing automotive problems, completing repairs, and maintaining high service standards. The technician works directly with vehicles and customers to ensure reliable, safe outcomes. What You Will Do Diagnose mechanical and electrical issues on a variety of vehicles Perform repairs and maintenance according to manufacturer and company guidelines Interact with customers, explaining findings and recommended repairs Help uphold a clean, organized, and safe workspace Who We’re Looking For Experienced automotive technician with strong diagnostic and repair skills Commitment to delivering quality work and clear communication Interest in growing professionally within the automotive service field

Are you an experienced CDL Hi-Rail Railroad Technician looking for an exciting opportunity? Join our dynamic team at DeAngelo Contracting Services in Des Moines, Iowa. As a vital part of our operations, you will ensure the safe and efficient functioning of our railroad vehicles. Your expertise will contribute to the reliability and performance of our services, making a difference in the rail industry.

Wachter seeks a Fire Alarm Service Technician in Des Moines, IA to support service and special installation projects for fire alarm, intrusion, and access control systems. This position involves traveling to various retail locations nationwide to ensure systems remain reliable and secure. Role overview This role focuses on servicing, troubleshooting, and installing fire alarm, intrusion, and access control equipment. Technicians are expected to handle assignments independently, addressing issues as they arise and maintaining high standards of safety and quality. What you will do Service and repair fire alarm, intrusion, and access control systems at client sites Complete special installation projects as assigned Work independently to resolve technical problems Travel to various retail locations as needed Requirements Experience with fire alarm, intrusion, or access control systems Ability to work independently and solve problems on site Dependable work ethic and proactive approach Why Wachter Wachter values long-term employment and invests in employee growth. Qualified candidates can expect competitive pay and a strong benefits package.

Pearce Services is seeking an Experienced HVAC Technician based in the Des Moines, Iowa area. This regional position supports commercial HVAC equipment at telecom shelters on cell tower sites. The role suits those who are responsible, self-motivated, and interested in working within the telecom industry. Travel within the region is part of the job. What you will do Diagnose, troubleshoot, and repair cooling systems, including installing or replacing system components as needed. Conduct regular maintenance and performance checks on HVAC equipment. Perform maintenance or upgrades on HVAC equipment during off-peak seasons. Respond promptly to service calls, including emergency call-outs. Complete daily work reports accurately and submit them on time. Operate and maintain a motor vehicle in compliance with Pearce policies and insurance requirements. Duties may change or expand depending on business and client needs. About Pearce Services Pearce Services provides technical maintenance, repair, operations, and engineering services for critical electromechanical infrastructure across North America. Areas of expertise include uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), and critical cooling systems. The company serves sectors such as renewable energy, telecommunications, and data centers. Pearce employs over 4,000 professionals and operates from 28 locations nationwide. Pearce is a wholly owned subsidiary of CBRE Group, Inc. Learn more at http://www.pearce-services.com.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.

Kia is proud to extend an exciting opportunity for skilled military Veterans to embark on a fulfilling career path as a Kia Certified Service Technician. This initiative, supported by Kia America, Inc., is part of the Kia Veterans Technician Apprenticeship Program (VTAP), specifically designed to empower veterans in their transition to civilian careers.Job ResponsibilitiesDiagnose, maintain, and repair Kia vehicles covering all aspects such as engine, transmission, steering, suspension, brakes, HVAC, and electrical systems.Accurately complete repair orders and warranty requests in alignment with Kia and Retailer policies.Conduct test drives, analyze and diagnose vehicle components and systems using advanced Kia diagnostic strategies, tools, and equipment.Perform diagnostics and repairs efficiently while maintaining communication with the shop foreman and service advisor to ensure an exceptional customer experience.All employment opportunities advertised are with independently owned Kia Retailers. Applicants are seeking full-time positions with a participating Kia Retailer, not with KUS or ERS. Employment opportunities are subject to applicable Federal and State laws governing employment at each Kia Retailer's specific location.KUS and ERS do not guarantee employment for individuals participating in the VTAP. Employment decisions are made at the discretion of the individual Kia Retailer based on eligibility, skills, and experience criteria.