Qualifications
To excel in this role, you should possess:Strong communication skills in EnglishBasic understanding of computer systems and softwareAbility to troubleshoot issues effectivelyPrior experience in technical support is a plusA positive attitude and willingness to learn
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Specialist in our Inbound Process department. In this critical role, you will be the first point of contact for our customers, providing exceptional support and solutions to their technical queries.
Your responsibilities will include troubleshooting technical issues, guiding customers through product features, and ensuring a seamless experience. We value individuals who are passionate about technology and customer service.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading player in the technical support industry, based in Kolkata. We are committed to providing top-notch services to our clients, leveraging the latest technology and a team of skilled professionals.