Technical Support Specialist

OPTIMUS ENERGYAthens, Attica, Greece

On-site Full-time

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Experience Level

Experience

Qualifications

Απαιτούμενα Προσόντα:Πτυχίο ΑΕΙ Θετικής Κατεύθυνσης.Μέχρι 2 χρόνια προηγούμενης εργασιακής εμπειρίας.Πολύ καλή γνώση της Αγγλικής γλώσσας.Άριστη γνώση του Office 365.

About the job

Η OPTIMUS ENERGY αναζητά έναν Technical Support Specialist για να ενισχύσει την ομάδα της.

Κύριες Αρμοδιότητες:

Παροχή τεχνικής υποστήριξης στους πελάτες μέσω τηλεφώνου και email.
Διεξοδική καθοδήγηση των πελατών για την αποκατάσταση τεχνικών βλαβών.
Συνεργασία με άλλες τεχνικές ομάδες για την επίλυση σύνθετων προβλημάτων.
Διαχείριση και παρακολούθηση της λειτουργίας των εταιρικών συστημάτων.
Ανάλυση τεχνικών αιτημάτων και παροχή άμεσων και αποτελεσματικών λύσεων.
Διάγνωση και επίλυση προβλημάτων συνδεσιμότητας.

Απαιτούμενα Προσόντα:

Πτυχίο ΑΕΙ Θετικής Κατεύθυνσης.
Μέχρι 2 χρόνια προηγούμενης εργασιακής εμπειρίας.
Πολύ καλή γνώση της Αγγλικής γλώσσας, τόσο προφορικά όσο και γραπτά.
Άριστη γνώση του Office 365.

Δεξιότητες:

Εξαιρετικές επικοινωνιακές ικανότητες.
Ικανότητα αναλυτικής σκέψης και επίλυσης προβλημάτων.
Υπευθυνότητα και προσαρμοστικότητα.
Ομαδικό πνεύμα.

Παροχές Εταιρείας:

Προοπτικές εξέλιξης εντός ενός ισχυρού Ομίλου εταιρειών.
Συμμετοχή σε πρόγραμμα Ιδιωτικής Ασφάλισης Υγείας και Ζωής.

About OPTIMUS ENERGY

Η OPTIMUS ENERGY είναι μία δυναμικά αναπτυσσόμενη εταιρεία στον τομέα της ενέργειας, παρέχοντας καινοτόμες λύσεις και υπηρεσίες στους πελάτες της.

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