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Technical Timekeeping Support Specialist

On-site Contract

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Experience Level

Mid to Senior

Qualifications

Required Skills and Experience:Proficiency in MS SQL Server environments, database design, web servers, application servers, interface technologies, LDAP, and J2EE applications. Experience in developing data systems and managing help desk support administration processes. Familiarity with enterprise-wide time management systems such as Kronos or other leading timekeeping applications. Strong SQL skills, particularly with large relational databases (500+ tables). Knowledge of Object-Oriented Programming and Service-Oriented Architectures. Experience with time and attendance data collection systems and devices. Proficient in working with . NET applications. Ability to create Crystal Reports, ad hoc reports, and frequency reports.

About the job

The successful contractor will work closely with the DSOHF IT Director and Project Manager, enabling the DSOHF Time Management System Operations team to concentrate on ongoing operational needs while minimizing project-related support demands.

Key Responsibilities Include:

  • Conducting ad hoc system reporting
  • Configuring and assigning report profiles
  • Managing and scheduling interfaces
  • Providing front-end technical support for helpdesk activities
  • Configuring system elements such as Navigator, Genies, and Profiles
  • Performing data validation and audit tasks
  • Monitoring and troubleshooting system performance
  • Documenting change management processes
  • Testing software applications
  • Supporting the development and maintenance of Helpdesk Applications and Web Portals (including SharePoint)

About Arete Technologies, Inc.

Arete Technologies, Inc. is a leader in innovative consulting and outsourcing services, dedicated to bridging the gap between client requirements and deliverables across various industries worldwide. Our commitment to providing exceptional services is reinforced by cost-saving solutions tailored to meet our clients' needs. With over 30 years of experience in IT consulting and staffing, our team is equipped to deliver world-class services that enable organizations to thrive while maintaining a harmonious work-life balance.

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