Technical Training Lead

keenfinityFairport

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in technical training or related fields. Strong communication and presentation skills. Ability to analyze training needs and develop effective training materials. Experience with instructional design methodologies is a plus. Ability to work independently and as part of a team.

About the job

keenfinity seeks a Technical Training Lead based in Fairport. This role centers on developing and delivering training programs that support the company’s after-sales initiatives.

Role overview

The Technical Training Lead will design and present instructional materials aimed at boosting the technical skills and customer service abilities of team members. The objective is to ensure staff can provide dependable technical support and service to clients.

Key responsibilities

Create training content tailored for technical support and customer service teams
Lead training sessions to strengthen after-sales support
Help team members build the knowledge required to assist clients effectively

Location

This position is based in Fairport.

About keenfinity

keenfinity is a forward-thinking company dedicated to delivering exceptional technical solutions and customer service. Our team is passionate about innovation and committed to providing the highest standards of support to our clients. Join us and be a part of a dynamic environment where your contributions matter.

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