About the job
Join our dynamic team as a Technical Writer where you will play a pivotal role in supporting our Sales and Marketing Group, particularly the Influencer Sales Group, by managing Requests for Proposals (RFPs) and Requests for Information (RFIs). This position requires a proactive individual who can navigate uncharted processes, maintain a comprehensive knowledge base, and enhance the productivity of our Influencer Sales team.
Key Responsibilities:
Primary Duties:
- Act as the main liaison between the sales team and business unit to facilitate customer RFPs, RFIs, and technical surveys.
- Analyze requests and identify the appropriate Intel resources to address them.
- Ensure deadlines are met by following up with stakeholders.
- Craft cohesive and professional responses by synthesizing technical and informational content from various sources.
- Continuously update and maintain the knowledge base with best practices and process improvements.
Secondary Duties:
- Request access to internal tools and troubleshoot any issues that arise.
- Input data into Intel systems and tools.
- Generate reports, presentations, and indicators from raw data.
- Conduct online research to gather and organize information for various accounts.
- Collaborate with stakeholders to ensure timely resolutions to requests.
