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Key Responsibilities:Ensure the quality of all software documentation according to technical writing standards. Prepare Software Design Specifications, User Manuals, Training Manuals, and Online Help. Develop multimedia content to effectively communicate functionality, policies, and procedures to end users. Contribute to marketing documentation including brochures, website content, and pre-sales materials such as proposals. Independently manage offshore documentation assignments while coordinating with product development and documentation teams overseas.
About the job
Join our dynamic team at Agility as a Technical Writer specializing in IT. We are seeking a detail-oriented individual with a solid grasp of technical writing principles and methodologies. Your role will involve implementing and managing the Document Development Lifecycle (DDLC) in alignment with industry best practices.
You will be responsible for creating comprehensive User Manuals, Online Help, and Training Manuals for our software products. In addition, you will develop templates for various document types, presentations, and project reports. Strong interpersonal and communication skills are essential as you will collaborate with colleagues and partners across different functions and regions.
A good command of both English and Arabic is required, as you will review documents for grammatical accuracy and contribute to enhancing the overall quality of our materials. Familiarity with tools such as MadCap Flare (optional), MS Word, and other documentation software is a plus.
We are looking for someone who can quickly grasp technical concepts and tailor content to meet the needs of our target audiences. A strong team player, you should be eager to learn new tools and capable of thriving under pressure while meeting tight deadlines.
About Agility
Agility is a forward-thinking IT solutions provider dedicated to delivering innovative software products and exceptional service to our clients. We foster a collaborative work environment that encourages professional growth and development.
We are seeking an experienced AMS Technical Manager to join our team. The ideal candidate will possess significant expertise in eBS technical aspects, particularly within core SCM modules.Key Responsibilities:Lead technical engagements with clients, ensuring effective communication and satisfaction.Utilize your experience in OAF to enhance project outcomes.G…
Join our dynamic team at Iqeq as a Technical Manager of Funds. In this pivotal role, you will lead the technical aspects of our fund management operations, driving innovation and efficiency. You will work closely with cross-functional teams to enhance our client services and ensure seamless execution of fund strategies.
Zinnia is hiring a Technical Product Manager in Hyderabad to connect technology with product goals. This position guides product development and works closely with teams across the company to align technical solutions with business needs. Role overview This role focuses on managing the full product lifecycle. Expect to coordinate with engineers, designers, and stakeholders to deliver products that meet quality and performance targets. Key responsibilities Oversee product development from concept to launch Work with stakeholders to define requirements and priorities Ensure products meet quality and performance standards Location This position is based in Hyderabad.
Accellor is hiring a Technical Project Manager in Hyderabad, Telangana, India. This role centers on guiding technology projects from start to finish, balancing deadlines and budgets while meeting client needs and business objectives. Role overview The Technical Project Manager coordinates with teams across different functions to deliver technology solutions. The position involves mapping out project plans, tracking progress, and making sure deliverables align with what clients expect. What you will do Plan and organize technology projects, setting clear milestones and timelines Work closely with cross-functional teams to keep projects on track Monitor budgets and ensure projects are completed within set financial limits Deliver results that match client expectations and support business goals Requirements Experience managing technology projects Strong organizational and communication skills Ability to work with teams from different disciplines Commitment to meeting deadlines and budget targets
Zenoti is a pioneering provider of an all-encompassing, cloud-based software solution tailored for the beauty and wellness sector. Our innovative platform empowers users to effortlessly manage every facet of their business through a comprehensive mobile interface, including features such as online appointment scheduling, POS systems, CRM, employee management, inventory oversight, and integrated marketing programs. We assist our clients in optimizing their operations, reducing costs, and enhancing customer retention and spending. Built for reliability and scalability, Zenoti leverages enterprise-grade technology suitable for businesses of any scale.With over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, Zenoti supports a diverse range of renowned global brands, including European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.We are proud to have achieved significant milestones, such as surpassing a $1 billion valuation, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and being ranked as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. Zenoti has also earned the Great Place to Work Certified™ status for 2021-2022, underscoring our commitment to empowering individuals to discover their potential. For more insights about Zenoti, visit: zenoti.comWhat Will I Be Doing?Lead the end-to-end delivery of data-driven initiatives, defining scope and success metrics, followed by execution and impact evaluation.Gather, clean, and analyze extensive datasets to unveil trends, risks, and opportunities that guide business and product strategies.Develop and sustain dashboards, reports, and executive-level insights utilizing tools like Power BI and Tableau.Collaborate with cross-functional teams (Product, Engineering, Finance, Operations, Customer Success) to transform business challenges into structured analytical and execution plans.Create and oversee project plans, timelines, dependencies, and risks related to analytical and operational efforts.Monitor progress, identify blockers promptly, and ensure timely completion across various workstreams.Establish streamlined processes to enhance execution rigor, visibility, and accountability.Continuously refine team practices in data utilization, tools, and processes for improved efficiency and effectiveness.
Role overview The Technical Product Management Specialist at Mattel, Inc. in Hyderabad plays a key part in connecting technology with product development. This role helps shape products to align with market trends and business objectives. Key responsibilities Coordinate with cross-functional teams to align technology and product initiatives. Assist in developing and delivering products that address customer and market requirements. Contribute technical and product insights to projects that support business growth.
The ideal candidate will be responsible for:· Collaborating with various core platform, product, and business teams to develop solutions that provide an exceptional customer experience.· Managing large-scale, complex initiatives throughout the entire development lifecycle, including planning, execution, status reporting, and coordination with project plans and delivery commitments.· Leading and supporting multiple engineering teams in achieving compliance. Engaging engineering teams and Technical Program Managers (TPMs) from various organizations to ensure design and development iterations meet compliance deadlines. Assisting in the execution of multiple product enhancements and deliveries.· Working closely with platform business engineering teams to ensure compliance with business needs while maintaining the long-term health and evolution of the platform.· Facilitating roadmap development across various engineering teams and contributing to the overall vision.· Coordinating launch planning across multiple teams to streamline project timelines and achieve compliance readiness.· Collaborating with Quality Assurance teams to ensure timely and accurate end-to-end verification and validation to demonstrate compliance and business readiness.· Coordinating with Project Managers from non-technical workstreams to ensure that plans and initiatives align to meet both compliance and business needs without impacting team performance.
Are you ready to lead multiple development teams in crafting innovative technology solutions that enhance the experiences of hundreds of millions of international customers? If you thrive on taking full ownership and working with diverse technologies, we invite you to join our dynamic team!As a Senior Technical Program Manager (TPM), you will play a pivotal role in shaping our vision by identifying, recruiting, and guiding top talent. You will implement processes that promote effective collaboration between local and global teams, maximizing efficiency. Your leadership will help cultivate a team of highly skilled and motivated individuals who work seamlessly with Project Managers, Product Managers, and Software Development Engineers (SDEs) on impactful initiatives. You'll have the opportunity to design, develop, and oversee mobile-first features and programs that will delight our customers in India.Key Responsibilities· Oversee the complete development life cycle of solutions and manage intricate projects with substantial impact on the bottom line.· Collaborate with product managers to formulate strategies and roadmaps that deliver compelling capabilities for the seller community on our marketplace, aiding their business success.· Work in close partnership with senior engineers to devise optimal technical designs and approaches for new product development.· Advocate for best practices in software development and documentation, ensuring that designs satisfy requirements and delivering high-quality output within tight deadlines.· Engage in project management tasks including prioritization, planning of projects and features, stakeholder management, and tracking external commitments.· Translate business requirements into technical solutions, propose alternative technical and business strategies, and steer engineering efforts to achieve aggressive timelines with the best possible solutions.· Ensure operational excellence by monitoring and managing production services.· Facilitate career development and management for direct reports.
Role overview Sika AG seeks an Area Manager - Technical Services to lead daily operations for the technical services team in Hyderabad. The role centers on maintaining reliable, high-quality service and ensuring customer satisfaction remains strong. What you will do Oversee operational activities for technical services within the Hyderabad area Collaborate with cross-functional teams to refine and enhance processes Help implement practices aimed at improving service standards Track service quality and resolve issues as they occur
Role Objective:The primary aim of the Technical Writer is to craft, oversee, and sustain high-caliber technical documentation and multimedia materials. These resources should adeptly convey intricate information in a lucid, succinct, and user-centric way. The Technical Writer will work closely with diverse teams across the organization to guarantee that content is not only accurate but also engaging, thereby facilitating training, operations, and enhancing product comprehension.
PDI Technologies is at the forefront of empowering leading convenience retail and petroleum brands worldwide by providing innovative technology solutions that enhance growth and operational efficiency.Through our mission of “Connecting Convenience” globally, we enable businesses to boost productivity, make informed decisions, and engage with customers swiftly via loyalty programs, shopper insights, and unparalleled real-time market intelligence through mobile applications like GasBuddy. Our global team is dedicated to excellence, collaboration, and making a significant impact. Join us to be part of a company that upholds values of diversity, integrity, and growth. Role Overview:We are in search of a highly experienced .NET Architect who possesses a robust background in distributed systems, Angular-based full-stack development, and cutting-edge AI-driven development practices. In this role, you will spearhead architecture design, develop scalable platforms, and champion the adoption of AI-enhanced engineering workflows.
AST SpaceMobile is pioneering the world's first and only global cellular broadband network in space, designed to operate seamlessly with standard, unmodified mobile devices. Our innovative technology is supported by a comprehensive IP and patent portfolio, targeting both commercial and government sectors. Our dedicated team of engineers and space scientists is committed to bridging the connectivity gap for the five billion mobile subscribers worldwide, and we aim to provide broadband access to the billions who are still unconnected.Position Overview We are in search of a dynamic Technical Product Manager to spearhead the development of technical requirements and RAN product specifications for gateway site installations. This role will align engineering needs with regulatory requirements and deployment processes to ensure compliant, commercially viable, and scalable satellite-gateway locations. As a crucial liaison between technical engineering teams, regulatory affairs, commercial development, and site deployment operations, you will ensure that our gateways provide a production-ready infrastructure that meets both technical performance criteria and business objectives.This position demands a deep understanding of satellite ground infrastructure, RAN solutions, RF propagation considerations, regulatory compliance frameworks, and site engineering requirements. The ideal candidate will possess proven experience in technical product management, specifically within the realm of satellite communications infrastructure, with expertise in gateway site development, regulatory coordination, and cross-functional technical program management.
OUR MISSION At Redwood, we empower our customers with seamless automation for their mission-critical business processes. ABOUT US Redwood Software stands at the forefront of comprehensive automation solutions tailored for mission-critical business operations. Our pioneering SaaS-based composable automation platform is specifically designed for ERP, enabling users to harness the transformative potential of automation. With our unmatched solutions, you can orchestrate, manage, and monitor workflows across any application, service, or server—whether in the cloud or on-premises—with confidence and control. Our global team of automation experts and customer success engineers are dedicated to delivering solutions and world-class support, giving you the freedom and time to envision and shape your future. Step back from the minutiae and appreciate the broader view with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Support Leader plays a critical role in guiding a team of Level 2 and Level 3 Support Engineers, providing daily leadership and technical direction. This position blends hands-on technical involvement with operational management and personnel leadership, ensuring adherence to SLA standards and effective resolution of complex customer issues. The Technical Leader fosters confidence in technical leadership and customer escalation management while promoting team performance, cross-departmental collaboration, and ongoing improvement initiatives. Operational Excellence Supervise daily ticket queues to guarantee SLA compliance. Track long-running or stalled tickets and implement corrective measures. Manage a designated number of tickets weekly to sustain technical expertise. Resolve high-priority or complex cases to ensure workflow continuity. Advanced Technical Issue Management Independently tackle complex issues utilizing established troubleshooting methodologies. Lead the resolution of escalated or high-impact cases requiring advanced expertise.
As a Technical Support Specialist at Zeta Global, you will play a pivotal role in our mission to deliver exceptional customer service. Our Global Support team is dedicated to providing outstanding support for every client interaction.Role Overview:In this role, you will engage with clients through various channels including inbound calls, emails, and messages. You will be tasked with addressing client inquiries and performing basic troubleshooting on our platform issues. The ideal candidate will assess the nature of client requests, prioritize them effectively, and strive to resolve cases efficiently, all while aiming to exceed client expectations.Key Responsibilities:Deliver high-quality service and support across multiple platforms, providing expert advice in a professional manner.Prioritize and manage support cases efficiently within our ticketing system based on urgency and impact.Monitor and follow up on cases to ensure timely resolutions and client satisfaction.Understand customer needs thoroughly to address issues with empathy and professionalism.Adhere to team processes and best practices regarding case management.Stay updated on product knowledge through continuous learning of technological advancements.Communicate status updates and issues clearly and promptly to customers.Effectively escalate issues to Technical Support Engineers while maintaining documentation standards.
Yext (NYSE: YEXT) stands as the premier brand visibility platform designed for a world where discovery and engagement flourish across all digital avenues—be it AI search, traditional search, social media, or direct communications. With a powerful foundation of over 2 billion trusted data points and a comprehensive suite of integrated products, Yext empowers brands with the clarity, control, and confidence necessary to excel across digital channels. From real-time insights to AI-driven recommendations and scalable execution, Yext transforms a brand's digital footprint into a significant competitive edge. Join our innovative team and discover why we are consistently celebrated as a ‘Best Place to Work’ worldwide by industry accolades such as Built In, Fortune, and Great Place To Work®!We are in search of a dedicated and experienced Manager of SEC Reporting & Technical Accounting to become a vital part of our dynamic accounting team within our fast-paced organization. This pivotal role is situated within the broader finance organization and will support the leaders of the SEC Reporting and Technical Accounting function in delivering timely quarterly and annual financial reports for the company.Reporting directly to the Senior Manager of SEC Reporting and Technical Accounting located in the US, the ideal candidate will be a proven leader and collaborator who excels in meeting deadlines, has exceptional attention to detail, and efficiently manages multiple priorities. A robust understanding of U.S. GAAP, SEC regulations, external reporting processes, and internal controls in a public company context is essential.
Weekday-1 is seeking a Technical Pre-Sales Consultant based in Hyderabad, Telangana. This role centers on supporting technical sales efforts for web application solutions, working closely with clients and internal teams to ensure product capabilities are clearly demonstrated and tailored to client requirements. Role overview The Technical Pre-Sales Consultant will collaborate with sales, product, and engineering teams to support the sales process. The position involves hands-on work with web application technologies and direct interaction with clients to deliver strong technical presentations and proof-of-concept solutions. What you will do Technical Product Engagement: Work with DOM structures, UI elements, and selectors in web applications. Support testing and refinement of detection logic, and collaborate with product and engineering teams to improve system performance. Demo Content Development: Build and maintain demo environments, create reusable demo assets, and develop custom demo scenarios to showcase product features. POC & Evaluation Support: Assist with deploying solutions for proof-of-concept and evaluation phases, ensuring technical readiness and acting as a liaison between stakeholders. Demo Execution: Participate in live product demonstrations, adapting demo flows to address specific client needs. Collaboration This position involves frequent teamwork with sales, product, and engineering colleagues. The consultant will play a key role in translating technical details into clear demonstrations and solutions for prospective clients.
Join our dynamic team at Agility as a Technical Writer specializing in IT. We are seeking a detail-oriented individual with a solid grasp of technical writing principles and methodologies. Your role will involve implementing and managing the Document Development Lifecycle (DDLC) in alignment with industry best practices.You will be responsible for creating comprehensive User Manuals, Online Help, and Training Manuals for our software products. In addition, you will develop templates for various document types, presentations, and project reports. Strong interpersonal and communication skills are essential as you will collaborate with colleagues and partners across different functions and regions.A good command of both English and Arabic is required, as you will review documents for grammatical accuracy and contribute to enhancing the overall quality of our materials. Familiarity with tools such as MadCap Flare (optional), MS Word, and other documentation software is a plus.We are looking for someone who can quickly grasp technical concepts and tailor content to meet the needs of our target audiences. A strong team player, you should be eager to learn new tools and capable of thriving under pressure while meeting tight deadlines.
Join Experian as a Technical Product Owner, where you will play a pivotal role in driving product strategy and development. You will collaborate with cross-functional teams to define and prioritize product features, ensuring alignment with business objectives and customer needs. As a key stakeholder, your contributions will directly influence product outcomes and enhance user experiences.
Ivanti is looking for a Senior Technical Writer in Hyderabad, India. This position centers on translating complex technical information into clear, useful content for a worldwide audience. The Senior Technical Writer works within a collaborative team, supporting employees and customers in over 23 countries as they use Ivanti’s workplace technology solutions. Why this role matters Senior Technical Writers at Ivanti play a key part in helping enterprise administrators and end-users understand and use IT products. By delivering accurate documentation and learning materials, this role helps build user trust, encourages product adoption, and supports customer success around the globe. What you will do Design, write, and update a variety of product documentation, including administrator, installation, deployment, end-user, and developer guides (such as API documentation), as well as release notes. Create multimedia resources, including audio and video tutorials, to support user learning and engagement. Collaborate with other writers and cross-functional teams to plan, manage, and deliver content that addresses user needs.
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