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Experience Level
Manager
Qualifications
Proven experience in technology operations or platform management. Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Ability to work effectively in a fast-paced, remote environment.
About the job
Join Monzo as a TechOps Platform Manager and lead the charge in enhancing our operational efficiency and technology platforms. You will play a pivotal role in ensuring our systems are resilient, scalable, and secure while driving cross-functional collaboration.
About Monzo Bank Limited
Monzo is a pioneering digital bank based in the UK, dedicated to making banking accessible and transparent. With our customer-centric approach, we empower users to take control of their finances while providing innovative financial products.
Welcome to Starling Bank! We have redefined banking by harnessing technology to empower individuals to save, spend, and manage their finances in an innovative and transformative manner. As a fully licensed UK bank, we embody the agility and spirit of a dynamic tech company. Our mission is to provide a banking experience that is fairer, simpler, and designed to make money management accessible to everyone. With a workforce exceeding 3,500, we operate across our offices in London, Southampton, Cardiff, and Manchester.We are on the lookout for a talented Accounts Payable Manager to join our Group Management Reporting team. This is a newly created role focused on managing the Accounts Payable function within the Management Reporting team. Your responsibilities will include the processing and payment of all supplier invoices and employee expenses for the Starling Group, including Engine by Starling.As the head of this function, you will ensure the precise coding, approval, and posting of invoices and expense claims, guaranteeing that all financial data is accurately captured from the outset. A key aspect of your role will be to nurture strong vendor relationships by ensuring prompt payments and managing compliance with payment practice regulations. You will assume full responsibility for the company’s Payment Practices reporting commitments, ensuring timely and accurate submissions every six months.This position also entails maintaining the team's output to a high standard while driving process improvements through system enhancements and automation. We seek an individual who is eager to refine processes, with a specific goal of reducing cycle times and boosting accuracy as the Group expands.Additional duties will include compliance with internal controls and tax regulations (including VAT). You will closely collaborate with the broader Management Reporting team to assist with month-end accruals and support audit inquiries, ensuring the AP function aligns seamlessly with the overall group reporting timelines.We are looking for a candidate with a minimum of 5 years of experience within a high-performing Accounts Payable team, demonstrating a risk-oriented approach to their work. A strong candidate will also possess previous management experience and a track record of implementing change within an Accounts Payable function.
Role Overview The Accounts Payable Manager leads global accounts payable operations from the Shared Service Centre in Cardiff. This role ensures supplier invoices, payment runs, and reconciliations are processed accurately and on schedule, with a strong focus on compliance. Key Responsibilities Oversee the end-to-end accounts payable process, including invoice processing, payment runs, and supplier reconciliations Resolve supplier queries promptly and professionally Drive operational consistency and standardization across global procure-to-pay activities Champion continuous improvement initiatives within the AP function Build and develop a high-performing, service-focused team Act as the primary liaison between the Shared Service Centre, regional Finance Partners, Procurement, Treasury, and other key stakeholders Location and Work Arrangement This position is based in Cardiff, Wales, United Kingdom. The Accounts Payable Manager is required to work onsite five days per week.
Role Overview aro is hiring an Account Manager - IT based in Cardiff, Wales. This role focuses on building and maintaining strong client relationships while supporting the delivery of IT projects. The position calls for someone who understands IT solutions and enjoys helping clients achieve their goals. What You Will Do Manage day-to-day communication with clients, acting as their main point of contact Coordinate with internal teams to deliver IT projects on schedule Identify opportunities to expand services and support client growth Monitor client satisfaction and address any concerns promptly Location This position is based in Cardiff, Wales, United Kingdom.
Join Zen Educate as a Senior Account Manager in Newport, Wales, and play a pivotal role in revolutionizing the recruitment process for schools. We are seeking a passionate individual to build meaningful relationships with educational institutions, guiding them to smarter and more efficient hiring solutions. You'll work closely with school leaders, leveraging a consultative approach to understand their needs, while collaborating with our dynamic teams to enhance the overall experience. If you're ready to make a tangible impact and thrive in a fast-paced startup environment, we want to hear from you!
Location: NewportSalary: £35,000–£44,000 OTEType: Full-time Hello! I’m Clint, Head of Account Management for Wales at Zen Educate. We are on the lookout for passionate Account Managers who are eager to address a crucial issue: ensuring schools have access to the teachers they need, when they need them, while avoiding the excessive costs associated with traditional recruitment agencies. If building relationships, solving significant challenges, and being part of a mission-driven team excites you, this opportunity could be a perfect fit. Our MissionEvery year, UK schools allocate over £2 billion for temporary staffing. Alarmingly, £600 million of this is diverted to recruitment agencies instead of benefiting classrooms and teachers' salaries. At Zen Educate, we’re revolutionizing this system. Our online platform connects schools with thoroughly vetted teachers and support staff instantly. Since our inception in 2017, we've saved schools over £30 million to reinvest where it matters most. With a recent $37 million Series B funding (the largest EdTech funding round in Europe last year!) and our rapid expansion in both the UK and US, it’s an exhilarating moment to join our team, make a significant impact, and grow with us. Role OverviewThis role goes beyond the typical “manage accounts and send emails” approach. As an Account Manager at Zen Educate, you will:- Cultivate and manage relationships with key schools, enabling them to hire more effectively.- Guide school leaders through the recruitment process with a consultative mindset.- Engage in proactive communication to foster authentic relationships (this involves outbound calling, focused on assistance rather than sales).- Collaborate closely with Sales, Operations, and our Technology team to ensure schools enjoy the best possible experience.- Be hands-on and adaptable, ready to dive into various tasks as needed, contributing to a dynamic work environment.
Join us as a B2B Account Manager and take on an exciting role where you will:Implement a strategic hybrid account management approach, integrating personalized support with scalable solutions.Create and refine customer segmentation (e.g., Tier A/B/C) based on complexity, risk, and unique technical requirements.Advise on the ideal size, roles, and structure of the account management team for optimal operations.Define interaction protocols between account managers and technical, operations, policy, and data teams.Establish clear workflows for addressing technical challenges, release communications, change deployment, and customer readiness.Set up escalation pathways and clarify roles and responsibilities (RACI).Develop mechanisms for tracking reports and insights (customer health, error trends, readiness indicators).Design practical templates including customer engagement plans, change-readiness checklists, issue-triage scripts, and briefing packs.Recommend suitable tools or light CRM approaches for managing 500-1000 accounts.Outline a roadmap for phased implementation.Train internal staff and integrate repeatable processes.Provide guidance on metrics to monitor success and facilitate ongoing refinement of the model.
Full-time|Hybrid|Cardiff, Wales, United Kingdom; London, England, United Kingdom
Banyan Software is dedicated to being the premier home for thriving enterprise software companies, their teams, and clients. Our mission is to acquire, develop, and expand exceptional enterprise software businesses globally that hold leading positions in specialized vertical markets. Recently, we were recognized as the #1 fastest-growing private software company in the US by the Inc. 5000 and ranked among the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Established in 2016 with a permanent capital structure designed to uphold the legacy of founders, Banyan emphasizes a buy-and-hold-for-life strategy for nurturing software businesses that cater to specific vertical markets.Remote (UK), Cardiff, London, Hybrid Working (2 days per week in the office)Atamis, an expanding software enterprise based in Cardiff, offers analytical and management tools tailored for organizations navigating complex commercial landscapes. As the company grows, we are enhancing our team to meet rising demand while prioritizing the delivery of high-quality, long-term solutions to our clients.We are currently on the lookout for an Account Executive to spearhead new commercial growth within our Source-to-Contract platform. This position is ideal for a high-achieving SaaS sales expert who is adept at generating and managing their own pipeline, leading intricate buying processes, and finalizing multi-year contracts. We welcome applications from candidates at both mid-level and senior levels, with role responsibilities, expectations, and remuneration adjusted according to individual experience, skill set, and proven track record.The initial focus of this role will be on UK organizations, with planned expansion into international markets anticipated starting in 2026.
The Accounts Administrator at Veezu’s Cardiff HQ supports the invoicing process for key account customers. This role involves managing manual invoice production, resolving queries, and helping to standardize invoicing procedures. The position reports to the Head of Commercial Support and contributes to improving group processes and the quality of service for account clients. What you will do Invoicing: Produce manual customer invoices accurately and on schedule. Customer Service: Respond to queries from customers by email and phone, and handle internal queries using the ticketing system. Account Management: Help set up new customer accounts as needed. Collaboration: Work with Account Executives, Regional Management, and the Group Commercial team to improve and standardize invoice processes. Credit Control: Contact customers to follow up on outstanding debts when required. Account Growth & Retention: Support bids and tenders to help retain and grow accounts. Compliance: Maintain ISO27001 certification and uphold information security standards. Role overview This position is central to supporting commercial operations at Veezu. The Accounts Administrator helps drive improvements across group processes and plays a part in delivering reliable service to account customers.
Join Tessenderlo Group as a Branch Manager in Cardiff, where you will lead our local operations, drive sales performance, and ensure exceptional customer service. You will play a pivotal role in managing branch activities, overseeing staff development, and implementing strategies to achieve business goals. Your leadership will inspire your team to deliver outstanding results. If you are passionate about driving growth and enhancing operational efficiency, we want to hear from you!
Full-time|£30K/yr - £50K/yr|Hybrid|Cardiff, Wales, United Kingdom
The Consumer Revenues team is dedicated to empowering our customers to become and remain engaged subscribers of our expert online content. We are a collaborative team of marketers, analysts, and software developers, working closely with specialists in User Experience and editorial, to enhance our subscriber base while creating effective journeys to attract and retain our customers.Your RoleWe are seeking a talented Subscriptions Operations Manager to join our dynamic international subscriptions business unit. Reporting directly to the Head of Operations, you will play a crucial role in managing the fulfillment chain, focusing specifically on our subscription management system, which integrates Salesforce and Zuora. Your responsibilities will encompass ongoing stakeholder management, continuous process improvement, and leading our technology review and implementation initiatives.Qualifications to Get AheadSignificant experience with CRM systems, particularly Salesforce, in a consumer-oriented subscription setting.Proficiency in process mapping and optimization.Strong communication skills and ability to collaborate effectively across a matrix environment.Solid understanding of data and audience segmentation, user journeys, and marketing funnels.Analytical mindset combined with project management skills.A collaborative team player with demonstrated experience in cross-functional teamwork.Creative thinker with the ability to inquire and test new ideas.Experience in managing competing priorities and diverse stakeholder needs.Capable of navigating ambiguity, distilling solutions from complex problems.What We OfferThe anticipated salary range for this position is £30,000 - £50,000.This is a hybrid role based in our Bath or Cardiff offices, allowing you to work three days in the office and two from home.Additional perks include:Unlimited leave, reflecting our trust in you to manage your workload.Profit-sharing bonuses when we meet our targets.Referral bonuses for bringing talented friends into Future.Well-being support through our Colleague Assistance Programs.Opportunities to purchase shares in Future through our Share Incentive Plan.Internal job family level P5.About Future PLCAt Future, we are the global leader in specialist media, employing over 3,000 individuals across more than 200 media brands. Future is a vibrant destination for passionate individuals worldwide, providing trusted, expert content that educates and inspires action across our specialist websites, magazines, events, newsletters, podcasts, and social platforms.We have ambitious plans to build on our growth momentum and unlock new opportunities, and we are looking for driven individuals who want to be part of our journey!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it integral to our culture...
Full-time|£35K/yr - £35K/yr|Hybrid|Cardiff, Wales, United Kingdom
Join our dynamic team as an Information Manager & Compliance Officer and play a pivotal role in managing and ensuring the compliance and accuracy of project information throughout the lifecycle of our education infrastructure programs.Salary: Up to £35,000 + Annual BonusHours: Full Time, 37.5 hours per weekLocation: Hybrid (up to 2 days WFH)Benefits: 25 days Annual Leave + Bank Holidays, Life Insurance, Pension Scheme with up to 9% employer contribution, Private Medical Benefits including dental and optical care, Employee Assistance Program, salary sacrifice schemes, and discounts for gyms and retailers.
Join us in revolutionizing the banking experience for everyone! At Monzo, we are committed to simplifying finance and making money work better for our customers. Originating as a prepaid card, Monzo has evolved significantly over the past decade, now offering diverse banking solutions including personal and business accounts, joint accounts, youth accounts, and more. Our innovative features, such as early access to funds and robust financial education, ensure that our customers enjoy magical moments in their financial journeys. We focus on problem-solving rather than just selling products, aiming to create transformative experiences for our users . As an Engineering Manager, you will lead cross-functional teams that include Product Managers, engineers, data scientists, and designers, driving impactful outcomes while fostering a culture of inclusivity and excellence.
Full-time|£45K/yr - £45K/yr|Hybrid|Cardiff, Wales, United Kingdom
We are seeking a dedicated Assistant Construction Technical Project Manager to assist in the effective delivery of high-quality educational infrastructure projects throughout Wales. This role is ideal for individuals who are at the beginning of their careers in construction or technical project management and are eager to contribute to impactful, community-oriented projects.Your responsibilities will include supporting the monitoring of design and construction activities to ensure compliance with project agreements and schedules. You will collaborate closely with the Technical Project Manager to oversee construction processes.
Marie Curie seeks an Assistant Retail Manager for the Whitchurch location in Cardiff. This position plays a key part in supporting the store’s daily operations and upholding a friendly, inviting environment for everyone who visits. Main responsibilities Assist with the day-to-day running of the Whitchurch shop Work alongside the team to maintain high standards throughout the store Help ensure customers have a positive experience Team collaboration The Assistant Retail Manager works closely with colleagues to keep the shop running smoothly. Supporting both staff and volunteers, this role helps create a welcoming atmosphere and contributes to the overall success of the store.
Menu Planning and Execution: Design and execute innovative menus tailored to the unique style and preferences of our clientele. Supervise food preparation and presentation to guarantee exceptional quality, while effectively managing waste and portion sizes.Employee Management: Recruit, train, and mentor a diverse team of culinary professionals, including chefs, cooks, and front-of-house staff. Offer ongoing coaching and performance evaluations to enhance team efficiency and morale.Inventory and Cost Control: Oversee inventory levels and implement a strategic approach to supply ordering, ensuring cost efficiency and minimizing waste.Customer Relations: Engage with customers to identify their specific catering needs and maintain clear communication to address any special requests or concerns. Actively seek feedback to foster continuous improvement.Health and Safety Compliance: Collaborate with the head chef to uphold health and safety standards, ensuring all food safety protocols are strictly followed and integrated into our kitchen culture.Budget and Financial Management: Develop and manage kitchen budgets, monitor financial performance, and implement cost-saving measures while maintaining high standards of culinary excellence.Menu Development and Innovation: Keep abreast of culinary trends and integrate fresh, innovative ideas into our menus.Compliance and Documentation: Ensure meticulous record-keeping of inventory, orders, and food preparation processes, maintaining compliance with all regulatory standards.
Begin Your Journey with Us. Advance Your Career Here.Are you prepared to join a team that is redefining the future of water infrastructure?Become a part of our pioneering and multidisciplinary Water team as a Senior Project Manager, located in our expanding Cardiff office. Our flexible hybrid working model allows you to balance your professional and personal life. At AECOM, we excel in innovation, managing a diverse array of water initiatives and projects through enduring partnerships with leading clients, including significant UK water companies such as Wessex Water, Welsh Water, South West Water, Thames Water, Severn Trent Water, along with Tier 1 Contractors.As a Senior Project Manager, you will spearhead various elements of several small to medium-sized water utility projects, focusing on both wastewater and potable water systems, mainly within the frameworks of key client partnerships. This is a remarkable chance to collaborate with a talented and diverse group committed to delivering efficient and forward-thinking solutions.Key Responsibilities:Senior Project ManagerSupervise the activities of one or more Project Managers, providing assistance as necessary for their tasks.Contribute to the continuous enhancement of project delivery procedures and their implementation.Promote uniform Project Manager (PM) practices and procedures in accordance with AECOM PM standards and the Project Delivery System (PDS).Depending on regional and project needs, you may also manage more complex projects independently.If you are passionate about innovation and eager to transform ambitious ideas into reality, AECOM is eager to welcome you. Join our team where we not only create infrastructure but also enrich communities and improve lives. Follow our AECOM Water page on LinkedIn to stay informed about the impactful projects we are undertaking and witness the difference we are making in the industry!Grow with Us.Become a vital member of our dynamic Water division, which includes around 600 specialists throughout the UK and Ireland. Collaborate with leading civil, mechanical, electrical, and process engineers to deliver a spectrum of engaging projects, from small initiatives to large-scale undertakings, from inception to completion. Here, you will flourish in an inclusive and progressive environment where your contributions are valued.Enjoy the Benefits.At AECOM, we offer a variety of core and personalized benefits crafted to support your future and well-being, tailored to fit your lifestyle. Experience career development opportunities, our flexible hybrid working model to maintain a work-life balance that suits you, technical practice networks, AECOM University access, and volunteering days. We appreciate that everyone’s circumstances differ, so we are more than willing to discuss part-time or flexible working arrangements.
Join the dynamic team at Hollister Co. as an Assistant Manager in our Cardiff location. In this role, you will play a pivotal part in driving store performance and leading a team of dedicated associates. Your responsibilities will include ensuring exceptional customer experiences, managing inventory, and supporting the overall operational success of the store.We are looking for individuals who are passionate about fashion and retail, eager to motivate others, and thrive in a fast-paced environment. If you are ready to take your career to the next level with a brand that values creativity and individuality, we want to hear from you!
Join AECOM as an Associate Cost Manager in our esteemed Infrastructure Consultancy team. In this pivotal role, you will be responsible for evaluating project costs, providing insightful analysis, and supporting our clients in achieving their financial objectives. Your expertise will guide project teams in delivering on time and within budget while maintaining the highest quality standards.We are looking for individuals who are detail-oriented, possess strong analytical skills, and thrive in a collaborative environment. If you are passionate about infrastructure development and cost management, we would love to hear from you!
Go.Compare, part of Future PLC, seeks a Head of Customer Relationship Management to shape and deliver CRM strategy from its Cardiff office. This leadership role centers on guiding customer engagement and supporting growth in the price comparison market. Role overview The Head of CRM will direct the planning and execution of customer relationship programs. The position involves leading a team dedicated to enhancing customer engagement and retention. This work supports overall business objectives and helps drive company performance. What you will do Develop and implement CRM strategies that align with company goals Manage and mentor a team focused on customer relationship initiatives Apply data and analytics to guide decisions and track outcomes Refine customer journeys and work to increase retention rates Requirements Experience leading CRM programs and managing teams Strong skills in data-driven analysis and decision-making Demonstrated ability to connect CRM efforts with wider business priorities Leadership qualities and a collaborative mindset This position offers the chance to shape CRM strategy and build lasting customer relationships at a company focused on growth.
Join Monzo as a TechOps Platform Manager and lead the charge in enhancing our operational efficiency and technology platforms. You will play a pivotal role in ensuring our systems are resilient, scalable, and secure while driving cross-functional collaboration.
Apr 2, 2026
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