Test Engineer at usm2 | Seattle

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into operational systems. We excel at bridging the gap between customer implementation and core platform innovation.About the RoleAs a Forward Deployed Engineer (FDE), you will lead intricate end-to-end deployments of cutting-edge models in collaboration with our most important customers. You will take ownership of the discovery process, technical scoping, system design, development, and production deployment, working directly with customer engineering and domain specialists.Your success will be measured by production adoption rates, tangible workflow impacts, and feedback that informs product and model roadmaps. You will also collaborate closely with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-To-Market teams.This position is based in Seattle, utilizing a hybrid work model of three days in the office each week. We offer relocation assistance and expect up to 50% travel as needed.Your Responsibilities IncludeManaging technical delivery across multiple deployments from initial prototype to stable production.Developing full-stack systems that provide value to customers and enhance our learning processes.Working closely with customer teams to understand their needs and facilitate the adoption of your solutions.Defining project scopes, sequencing deliveries, and proactively resolving blockers.Making strategic trade-offs between scope, speed, and quality; adjusting plans to ensure timely delivery.Contributing directly to the code, particularly when clarity or progress is needed.Documenting effective work patterns in tools, playbooks, or reusable components for team use.Providing field feedback to assist Research and Product in identifying model strengths and areas for improvement.Ensuring team momentum through clear communication and follow-through.You Will Excel in This Role If YouHave 5+ years of engineering or technical deployment experience with a customer-facing focus.Have successfully scoped and delivered complex systems in dynamic or uncertain environments.Are proficient in writing and reviewing production-grade code for both frontend and backend using Python, JavaScript, and related technologies.

Join Aircall as a Forward Deployed Engineer, where you will be at the forefront of our technical operations, collaborating closely with clients to implement solutions that enhance their communication systems. You will play a vital role in ensuring seamless integration of our products into the clients’ environments, providing exceptional support and technical insights that drive customer satisfaction and success.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer interaction and core platform innovation.Role OverviewWe seek dedicated and customer-centric software engineers to develop tailored software solutions utilizing OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you’ll partner with our clients and fellow OpenAI engineers to craft scalable solutions for their toughest issues. You will innovate abstractions to tackle client problems, enhancing our efficiency and quality of delivery across all Forward Deployed projects.You will engage closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers associated with the same accounts. Additionally, you’ll collaborate with our Research and Applied Product and Engineering teams to relay valuable customer insights.This position is based in Seattle, following a hybrid work model with three days in the office each week. We provide relocation assistance and expect travel of up to 50%.Key Responsibilities:Work closely with strategic customers to deeply understand their business challenges and technical needs.Design, architect, and implement full-stack solutions using an iterative, experiment-driven methodology.Draft comprehensive scopes of work and project plans for both proof-of-concept initiatives and full-scale deployments.Engage hands-on with clients’ technical teams as a trusted expert and advisor, collaborating closely to drive projects to successful completion on their infrastructure.Team up with Product, Research, and Applied teams to ensure optimal customer experiences, project success, and actionable product feedback.Contribute to internal knowledge repositories, documenting best practices and sharing insights from customer interactions to enhance the Forward Deployed Engineering function.Ideal Candidate Profile:7+ years of comprehensive full-stack engineering experience (excluding internships) in tech or product-centric environments, particularly with customer-facing roles being highly desirable.Proficiency in programming languages and frameworks relevant to full-stack development.Strong problem-solving skills and a passion for customer engagement.

Location: Seattle, WAAbout UsAt First Resonance, we are at the forefront of transforming industries with our innovative software solutions. Our team strives to empower manufacturers, especially those involved in the exciting fields of eVTOLs, rockets, robotics, and autonomous vehicles, by delivering cutting-edge technological support tailored to their unique challenges.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will be an elite problem solver and a critical member of the Delta team. This role requires direct engagement with our customers at their sites, allowing you to dive deep into their operations, understand their specific difficulties, and craft custom solutions that integrate smoothly with our product, ION.Are you passionate about supporting pioneering technologies? In this role, you will significantly impact our clients' success by interpreting their needs, developing software solutions from conception to deployment, and ensuring exceptional levels of customer satisfaction. Your responsibilities will vary from collaborating with engineers to design automation features to being the primary contact for troubleshooting production issues.

As a Forward Deployed Engineer (FDE) at Palona AI, you will serve as a crucial link between our innovative product and engineering teams and our valued customers. Your role involves embedding directly with users to understand their unique challenges and translating those insights into cutting-edge technical solutions. You'll be responsible for deploying production-grade AI systems, managing deployment complexities, influencing product development, and spearheading impactful customer-facing initiatives.Key Responsibilities Collaborate with customers to define, design, and implement AI systems that solve real-world business challenges. Build and integrate production-ready AI applications tailored to customer infrastructures. Create and present engaging demonstrations and prototypes that highlight the capabilities of our AI technology. Ensure the reliability, safety, and performance of AI agents once deployed in production settings. Gather customer feedback and insights to inform continuous product and agent enhancements.

About UsAt LangChain, we are dedicated to making intelligent agents a common feature in our daily lives. Our platform empowers developers to transition from simple prototypes to production-ready AI agents that organizations can trust. Initially, we gained recognition through our open-source tools, and we have since evolved to provide a robust platform for the development, evaluation, deployment, and management of AI agents at scale.Our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are utilized by teams from startups to Fortune 500 companies, such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and many others. Millions of developers count on LangChain to enhance their AI capabilities.With $125M raised in Series B funding from leading investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in a phase of rapid product development and growth, where every team member has a significant role in shaping our technology and collaborative work environment.About the TeamThe Deployed Engineering team collaborates directly with businesses to design and implement AI agents in operational settings, transforming concepts and prototypes into reliable systems.This technically proficient team engages closely with customer engineers throughout the entire lifecycle, from pre-sales consultations to post-deployment support. Our primary goal is to achieve technical excellence, co-design agent architectures, and assist clients in managing their agents efficiently using the LangChain suite.About the RoleAs a Deployed Engineer, you will tackle some of the most challenging issues in applied AI—focusing on real-world systems that teams depend on rather than mere demonstrations or research. The rapid feedback loop ensures that your contributions are visible and impactful, directly influencing the construction of AI agents in practical applications.What You’ll DoCollaborate to design and develop production-level AI agents with customer teams.Engage with clients to ensure successful implementation and operation of AI solutions.

Position SummaryAs the Director of Business Development, you will lead our dynamic business development team, driving their success and guiding the strategic direction of our initiatives. Your role will involve identifying lucrative market segments, crafting robust go-to-market strategies, and overseeing their implementation. You will also be responsible for recruiting, mentoring, and managing a high-performance team, establishing ambitious sales targets, and empowering your team members to reach their goals. Key ResponsibilitiesProvide strategic leadership to the business development team, ensuring clarity of direction and support for achieving sales objectives.Discover new market segments and evaluate their growth potential, collaborating with the team to formulate targeted strategies.Design and implement comprehensive go-to-market strategies for new products, ensuring they align with the overall company goals.Plan and execute go-to-market experiments to validate assumptions and refine market entry tactics.Develop and sustain co-selling opportunities by forging strategic partnerships and alliances.Recruit, train, and lead a high-performing business development team, fostering a culture of collaboration, excellence, and continuous improvement.Establish aggressive sales targets for the team, monitor progress, and provide coaching and support to help team members achieve their objectives.Work closely with the team to provide insights, strategies, and support for targeting specific customer segments.Engage regularly with the team to promote collaboration, share feedback, and adapt strategies based on market insights.Utilize customer behavior data, market trends, and analytics to derive actionable insights that shape go-to-market strategies and experiments.Stay informed about industry trends, the competitive landscape, and regulatory changes to uncover opportunities and assess risks.

Brex provides an intelligent finance platform used by organizations worldwide, combining corporate cards, banking, spend management, bill payment, and travel tools. Companies like DoorDash, Coinbase, and Zoom depend on Brex for real-time financial visibility and streamlined expense handling. Automation and attentive support allow customers to focus on their main business while Brex manages finance operations. Engineering at Brex involves building scalable systems in software, data, security, and IT. The team values autonomy, collaboration, and technical ownership, encouraging engineers to solve complex challenges and take responsibility from design to deployment. Growth as both a builder and leader is supported. Role overview The Software Engineer - Forward Deployed Agent Builder will develop AI agents to automate and enhance Brex's internal operations. This position involves working closely with various departments to understand their workflows, then designing and building agent-based solutions that drive measurable results. Responsibilities include applying existing models and frameworks, integrating tools and internal systems, and refining agent workflows. Most of the work will involve hands-on building, deployment, and iteration in partnership with supported teams. Work environment This role is based in Seattle, Washington, following a hybrid schedule. Team members are expected in the office at least three days per week (Monday, Wednesday, and Thursday). Up to four weeks of fully remote work are available each year.

Join a Transformative OrganizationAt Palantir, we create cutting-edge software that enables data-driven decision-making and operational excellence. Our innovative platforms equip partners to tackle significant challenges, from developing life-saving pharmaceuticals and predicting supply chain interruptions to locating missing persons and beyond.Your OpportunityWe are on the lookout for a dynamic Forward Deployed Software Engineer to become part of an exciting new team dedicated to crafting advanced Command and Control (C2) software for Autonomous Systems, aimed at enhancing operational and tactical missions. In this pivotal role, you will design, integrate, and deploy cutting-edge full-stack solutions that merge sensors, effectors, unmanned vehicles (UxVs), and intelligent decision-making frameworks. Your contributions will empower users to adeptly execute and manage diverse mission profiles utilizing autonomous technologies. Collaborating with experts in sensing, artificial intelligence, and systems engineering, you will play an integral role in delivering solutions that redefine complex military and civilian mission scenarios in real-world applications.

Join Aircall, a leading unicorn in AI-driven customer communications, where we empower over 22,000 businesses globally to boost revenue, enhance issue resolution speed, and expand customer-facing teams. Our innovative platform integrates voice, SMS, WhatsApp, and AI into a unified workspace, transforming customer communications.Our growth stems from a core belief: enabling teams to work smarter, not harder. With features like the AI Voice Agent for automating routine calls, AI Assist for simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive improved revenue, expedited resolutions, and scalable team success.Headquartered in Paris with a robust North American base in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly evolving. We pride ourselves on delivering a product our customers love and a business model backed by top-tier investors, all while fostering rapid AI innovation across various product lines.At Aircall, you'll become part of a dynamic organization. We prioritize ambition, product excellence, and execution with visible impact, swift decision-making, and genuine growth opportunities.Our Work Culture: We are driven by a customer-centric mindset, data-informed strategies, and a commitment to achieving meaningful results. Ownership, continuous development, and thoughtful responsiveness are valued. If you're excited to thrive in a collaborative, fast-paced setting where trust and impact are paramount, you will find your place here.Role Overview:As the Director of Forward Deployed Engineering & AI Go-To-Market Lead, you will oversee the technical execution, market positioning, and organizational integration of Aircall’s AI Communication Agent. In this pivotal role, you will lead and expand the Forward Deployed Engineering team while actively engaging in customer interactions to ensure consistent quality and impactful deployments.Collaborating across Sales, Account Management, Product, Engineering, Marketing, and Support, you will ensure the successful implementation and scaling of the AI Voice Agent. Your expertise will be crucial in shaping Aircall's AI market strategy, translating field operations into scalable models, and leveraging customer insights to evolve our products and go-to-market strategies.

While reading this description, RapidSOS will have supported about 1,380 emergencies. RapidSOS builds technology to help create safer communities. The team is growing quickly and values trust, safety, innovation, urgency, and purpose over pride. Collaboration and impact are central to the culture. RapidSOS brings together data from over 600 million devices and partners with more than 210 technology companies. Its platform delivers critical information to over 22,000 public safety agencies in 11 countries. The RapidSOS HARMONY platform, an AI built for public safety, helps first responders access real-time data and situational awareness. Learn more at www.RapidSOS.com. Role Overview The Senior Forward Deployed Engineer (FDE) works directly with major clients as a technical partner. This position focuses on long-term relationships and solving complex technical challenges. FDEs become the main technical contact for their accounts and often integrate closely with client teams to help them get the most from the RapidSOS platform. This role calls for a patient, proactive, and consultative approach. Senior FDEs help clients reach ambitious technical goals and collaborate to design and build new solutions. Success in this position is measured by the ongoing growth, adoption, and impact of the partnerships established. Key Responsibilities Act as the primary technical owner and trusted advisor for a group of strategic clients, building strong relationships from engineering teams to executives. Develop deep technical expertise in both the RapidSOS platform and each client’s unique environment. Work with clients to design and co-develop tailored solutions for their needs. Locations Dallas, TX Philadelphia, PA Bay Area, CA Seattle, WA

Join Clera as a Founding Engineer and play a pivotal role in shaping the future of our innovative startup. With a pre-seed funding of $3M, we're looking for a passionate engineer who thrives in an entrepreneurial environment and is eager to take on challenges. You'll be instrumental in developing our product from the ground up, collaborating closely with the founding team to bring visionary ideas to life.

About UsAt Integrate, we are on a mission to revolutionize program management for the world’s most ambitious technologies, including robotics and aerospace. Based in Seattle, we facilitate seamless collaboration across organizations in deep tech, enhancing communication between vendors, customers, and external stakeholders. Our goal is to streamline collaboration and reduce communication overhead, allowing teams to focus on what truly matters: innovating and building the future.Our SolutionIntegrate provides a tailored platform designed specifically for the complexities and demands of modern hardware development. We empower teams to communicate effectively, stay aligned, and accelerate their projects with confidence, ensuring that critical information is shared efficiently and decisions are made promptly.About the RoleWe are seeking a skilled DevSecOps Engineer to lead the evolution of our infrastructure, reliability, and security as we expand. This pivotal role combines infrastructure management, platform engineering, and security expertise. Your primary responsibility will be to ensure our systems are reliable, scalable, observable, and secure, enabling our engineering teams to operate swiftly and confidently.This position emphasizes back-end infrastructure, observability, scalability, and security rather than focusing on feature development, acting as a catalyst for the entire engineering organization.Why Join Us?Be part of a dynamic, close-knit team at the forefront of hardware innovation. You will have the unique opportunity to shape the foundational infrastructure that supports groundbreaking work in robotics, aerospace, and advanced manufacturing as we scale to commercial adoption.

Join us as a Network Engineer specializing in AWS Infrastructure where you will: Take charge of deploying network infrastructure across our diverse network fabrics that support Amazon Retail Services, Kindle, Payments, and various AWS solutions. Implement, scale, and automate our network across multiple global data centers, including both established and new locations. Enhance current network designs to accommodate growing customer demands. Develop streamlined, repetitive deployment processes that elevate both speed and quality. Collaborate closely with internal teams to conceptualize and refine designs/solutions, guiding them from initial idea to full production. Establish and update our network standards, ensuring all deployments adhere to these guidelines. Execute changes on the network efficiently. Partner with our automation teams to define tools that enable unprecedented scaling. We seek a highly autonomous individual with exceptional written and verbal communication abilities, strong project management skills, and a proven history of crafting simple, scalable solutions while effectively troubleshooting complex network challenges. A collaborative and fast-paced work ethic is essential for this role.

Security Engineer At Truveta, we are pioneering the world’s first health provider-led data platform with the mission of Saving Lives with Data. Our aim is to accelerate research for cures, empower clinicians with expertise, and support families in making well-informed healthcare decisions. To realize this ambitious vision, we are assembling a remarkable team of talented individuals who blend expertise in health, software, and big data while embodying our company values. This role is based out of our headquarters in the Greater Seattle area. #LI-hybrid Who We Need We are looking for proactive and innovative Security Engineers eager to tackle complex health and technical challenges. If you are passionate about harnessing data to create real-world health solutions, we want you on our team. We value problem solvers and collaborative team players ready to make a meaningful impact while prioritizing security and compliance. Your role will be essential in ensuring our continued success as we strive to do things the right way. If you are seeking purposeful work within a mission-driven organization and wish to build a fruitful career while having fun, Truveta could be your ideal workplace.

Software EngineerAbout AetherfluxAt Aetherflux, we are pioneering the infrastructure that will empower and connect the burgeoning orbital economy. Our innovative, modular satellites operate from Low Earth Orbit, harnessing sunlight to unlock a new frontier of capabilities—from energy transmission via infrared lasers (both space-to-earth and space-to-space) to on-orbit computing and high-bandwidth optical data delivery. By redefining energy and data generation and distribution in space, we are creating groundbreaking operational modalities both in orbit and on Earth.Founded in 2024 by Baiju Bhatt, co-founder of Robinhood, Aetherflux is supported by prominent investors and driven by a team of experts from leading aerospace and defense organizations. We are rapidly addressing complex technical challenges to establish a new category of space infrastructure.The RoleAs a Software Engineer at Aetherflux, you will be instrumental in developing the systems that control, operate, and scale our spacecraft and ground infrastructure. Your responsibilities will encompass flight software, simulation, mission control systems, and the necessary tools for real-time hardware testing and operation.This role emphasizes ownership, allowing you to work across the full technology stack—from low-level system interactions with hardware to high-level services that facilitate mission operations. You will collaborate closely with hardware teams (including propulsion, power, and avionics) to bring up systems, validate performance, and guarantee reliable operation in challenging environments.ResponsibilitiesDesign, implement, and maintain software for spacecraft systems, ground systems, and mission operations.Develop flight software that interfaces directly with hardware to facilitate real-time control.Create simulation and testing frameworks to validate system behaviors prior to deployment.Work with hardware engineers to integrate, test, and debug end-to-end systems.Write efficient, reliable code suitable for resource-constrained, mission-critical environments.Develop internal tools to enhance testing, automation, and operational workflows.Engage in system bring-up, integration, and launch preparation activities.Monitor and support on-orbit operations, including debugging and performance optimization.Contribute to decisions on system architecture across both software and hardware domains.

About UsAt Hiya, we are dedicated to transforming voice communication into a safe, valuable, and human experience once more.In a world where voice has become one of the least trusted forms of communication due to spam, scams, and AI manipulation, we are on a mission to restore its integrity.Every month, our advanced AI voice technology processes over 28 billion calls, safeguarding more than 550 million users and supporting over 800 businesses worldwide. We collaborate with a growing network of global partners, including AT&T, Samsung, British Telecom EE, Rogers, MasOrange, Bell Canada, MasMovil, and Virgin Media O2. Our work not only thwarts malicious actors but also empowers individuals to confidently answer their phones again.As we navigate a pivotal moment in voice technology, the demand for reliable communication is skyrocketing. Hiya is experiencing over 40% annual growth, expanding our reach globally, and redefining the future of voice.Join our team to not only contribute to the present of voice but to shape its future: more intelligent, secure, and genuinely worthy of answering.About the RoleAs an AI Engineer, you will play a critical role in developing and integrating AI solutions into Hiya’s product offerings. Your focus will be on rapid iteration, prompt engineering, and practical applications. You'll optimize foundational models, design complex multi-agent systems, and innovate solutions that will drive the next generation of voice intelligence.Key ResponsibilitiesIntegrate AI solutions into our current products and workflows.Collaborate with cross-functional teams to comprehend business needs and convert them into technical solutions.Conduct evaluations and fine-tuning of large language models (LLMs) through prompt engineering.Manage and implement AI orchestration, including agent-based systems.Contribute to the design and development of AI-driven applications and interfaces.Help define the technical direction and best practices for LLM application development.Stay updated with the latest AI research and apply cutting-edge techniques.Qualifications for SuccessStrong programming skills in languages such as Python, JavaScript, or TypeScript.Experience with foundational models and AI orchestration.Familiarity with model evaluations and prompt engineering methodologies.

Integrate develops program management software for advanced machinery and systems, with a focus on organizations in deep tech fields such as aerospace, autonomous vehicles, and robotics. The team is based in Seattle and works to improve collaboration and streamline workflows for companies tackling complex hardware projects. Current tools often fall short when it comes to the pace and complexity of hardware development in these industries. Integrate addresses this gap by building solutions that help teams and partners communicate more effectively, allowing innovation to move faster and with fewer obstacles. Role overview The Backend Engineer will play a key role in building and shaping the core infrastructure behind Integrate's platform. This position involves more than maintenance, engineers here design new systems and solve technical challenges that matter. The team values those who enjoy tackling problems like distributed system optimization, scaling data federation, and designing for a growing customer base. Collaboration is central. Expect to work closely with other engineers who move quickly and make considered technical decisions. Experience with systems that manage significant consumer or commercial traffic, such as cloud migrations, microservices, distributed data pipelines, or event-driven architectures, is especially relevant. What you will do Design and improve distributed backend systems that process high-throughput, real-time data with complex dependencies Own performance profiling and debugging for Go and Rust services, identifying and resolving bottlenecks Contribute to data federation architecture, including S3 integration, graduation pipelines, and downstream data services Develop and refine gRPC service interfaces and REST/JSON APIs for both internal and external users Work with SQL and NoSQL databases, focusing on schema design, query optimization, and durability strategies Collaborate on infrastructure decisions with platform engineers and technical leads Monitor and troubleshoot production systems, participate in on-call rotations, root cause analysis, and incident response Tech stack The backend is primarily written in Go, with Python supporting tooling and data workflows. The platform uses gRPC, REST/JSON, GraphQL, PostgreSQL, NoSQL databases, and Kubernetes for orchestration. Infrastructure is managed with Terraform. Location This Backend Engineer position is based in Seattle, WA.

Join Galvanick as an Infrastructure EngineerAt Galvanick, we are dedicated to safeguarding the industrial sector from cyber threats. Our cutting-edge threat detection platform is designed to protect Operational Technology (OT) systems and networks from the malicious intents of criminals and state actors. This is an exciting opportunity to be part of a fast-paced startup that is revolutionizing cybersecurity, backed by prominent investors such as Founders Fund, Village Global, and MaC Venture Capital.Role OverviewWe are looking for a skilled Infrastructure Engineer to enhance our internal tools and pipelines. Your contributions will significantly improve the developer experience and accelerate product iterations. You will work extensively with Kubernetes, managing and scaling cloud and on-premises clusters. A vital aspect of your role will involve enriching our observability stack to guarantee system reliability and performance as we grow. Your expertise in automation and orchestration will be pivotal in optimizing our delivery practices and reducing operational costs. If you are enthusiastic about developing robust internal systems and ensuring the seamless operation of our infrastructure, we invite you to apply.Key Responsibilities* Architect, deploy, and sustain Kubernetes clusters in cloud and on-premise settings, ensuring optimal performance and scalability.* Develop and manage our observability platform utilizing Prometheus, Grafana, and Alertmanager for effective metrics collection, visualization, and alerting.* Establish and monitor SLIs/SLOs, create actionable dashboards, and implement alerting strategies to proactively identify issues such as sensor failures or data inconsistencies.* Champion automation using infrastructure management tools (e.g., Terraform, Ansible, CDK) to enhance deployment pipelines and resolve recurring challenges.* Build and refine internal tools to boost the efficiency and productivity of our development processes, including the design and implementation of CI/CD pipelines that streamline workflows.* Perform routine maintenance and troubleshooting to ensure the reliability of our systems and equipment.