Tier 1 Support Analyst - Accounts

Wrike is a leading work management platform designed to empower teams and organizations in their collaborative efforts. With a focus on streamlined workflows, Wrike enables users to efficiently manage projects and maximize productivity, ensuring that everyone can concentrate on their most impactful work. Our Vision: To cultivate an environment where individuals can prioritize their most meaningful work alongside their teams. About the Role:We are in search of a dedicated SOC / Incident Response Analyst to join our cybersecurity team and protect our organization's critical assets and data from evolving cyber threats, operating in a dynamic 24/7 environment.Team Dynamics:As a SOC Analyst, you will work closely with a diverse security team, including Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. Join a group of enthusiastic professionals committed to continuous development and collaborative efforts to maintain organizational security.Your Impact:Monitor, analyze, and respond to security alerts and incidents.Evaluate risks and impacts of potential incidents, implementing necessary remediation steps.Utilize various security tools and technologies to detect and investigate cyber threats.Collaborate with incident response teams to ensure effective escalation and resolution of security cases.Document and report on security incidents thoroughly.Contribute to enhancing security monitoring and detection capabilities.Stay informed on the latest security trends, vulnerabilities, and best practices.Your Qualifications:Minimum of 2 years of experience in a Security Operations Center (SOC) or similar role.Proficient understanding of network fundamentals and common security threats.Strong logical reasoning and problem-solving abilities.Excellent written and verbal communication skills.Preferred Qualifications:Experience with security information event management (SIEM) and extended detection and response tools (e.g., Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, CrowdStrike).Relevant industry certifications.

Role Overview SentinelOne is hiring a CyberSecurity Analyst for the Wayfinder MDR (Managed Detection & Response) team in Prague, Czech Republic. This role supports a global operation that delivers 24/7/365 threat detection, investigation, and response services. The team protects enterprises, critical infrastructure, and technology platforms across millions of endpoints, cloud environments, and identities. About SentinelOne SentinelOne builds AI-native security solutions that integrate protection across endpoints, cloud, identity, data, and AI systems. The platform offers autonomous detection and response, using real-time analytics and intelligent automation to help security teams focus on the most important risks. What You Will Do Investigate complex security alerts and incidents, identifying patterns and uncovering the tactics of advanced threats. Use intelligence feeds, threat logs, indicators of compromise (IOCs), and AI-driven tools to monitor and defend customer environments. Work closely with threat researchers and other internal teams to improve detection and response capabilities. Contribute to the ongoing protection of a diverse, global client base by providing timely and accurate analysis. What We Look For Curiosity and a drive for continuous learning, especially as AI reshapes cybersecurity. Willingness to experiment, find new solutions, and apply insights to improve outcomes. Ability to collaborate effectively with colleagues across disciplines. Comfort working in an environment that values innovation and proactive defense. About Wayfinder MDR The Wayfinder MDR team delivers managed detection and response services worldwide. Using SentinelOne and Google Threat Intelligence, the team provides proactive defense for a rapidly growing, global customer base. SentinelOne is expanding its presence in Czechia and Poland to meet increasing demand for these services.

ABOUT USP3 Logistic Parks is a prominent long-term investor and developer specializing in European warehouse properties, boasting over 9.7 million m² of assets under management and an expansive land bank of 2 million m² for future growth. With a presence in 11 countries and over two decades of experience, we are committed to developing sustainable warehouses that meet the highest international standards while positively impacting the communities we serve.Headquartered in Prague, we are proud to employ over 270 talented individuals from more than 25 nationalities across 11 strategic European offices, providing integrated development, asset management, and property management services. At P3, we believe that attracting the right talent is crucial to our continued success, and we seek ambitious professionals to help us secure our position as Europe’s leading logistics warehouse provider.OUR CULTUREOur core values—Integrity, Teamwork, Excellence, and Ambition—are deeply embedded in our corporate culture and guide our daily operations. While our size and stability allow us to maintain a global perspective, we also pride ourselves on being agile and responsive to local real estate markets. We foster an environment that promotes personal and professional growth, recognizing and rewarding exceptional performance and encouraging our team members to take ownership and responsibility for their contributions.WE ARE LOOKING FORWe are currently on the lookout for a Junior Investment Analyst to join our analytical team at our headquarters in Prague.YOUR CHALLENGESConducting detailed analysis of investment opportunities using Excel, including cash flow assessments, IRR calculations, and sensitivity analyses.Drafting comprehensive investment memorandums and reports.Gathering and analyzing research data to support key underwriting assumptions such as market rents, growth rates, vacancy rates, and capitalization rates.Contributing to the development of strategic corporate presentations.QUALIFICATIONS FOR SUCCESSA minimum Bachelor's degree in Economics or Finance.Strong analytical skills with a keen attention to detail.Approximately 1 year of relevant experience in a similar role.Proficient in MS Excel with advanced capabilities.Fluent in Czech/Slovak at a native or bilingual level and strong English communication skills at a professional working level.WHY JOIN US?Here are just a few of the many benefits we offer:Stability of working within a leading international company in the industrial real estate sector.A dynamic, collaborative work environment that values teamwork and innovation.

About Emplifi Emplifi offers a unified customer engagement platform used by more than 20,000 brands worldwide. The company focuses on helping clients improve digital and social customer experiences through integrated solutions in social media marketing, social commerce, and customer care. Advanced analytics and AI play a key role in supporting growth, customer satisfaction, and brand loyalty. Meet the Reporting and Analytics Team This team brings together business analysts, data analysts, engineers, Salesforce specialists, and developers who manage Emplifi’s SaaS tools. The group values productivity, creativity, and open communication, with a strong emphasis on personal and professional growth. Agile methodologies guide their work, which covers a wide range of challenges: anomaly detection, product configuration, retention forecasting, and analyzing large-scale market trends. The technology stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. The team also manages Salesforce for marketing and sales. Technical quality matters, but so does connecting technical solutions to real business needs. Role Overview: Data Analyst Data at Emplifi is more than numbers. Insights from data shape decisions across the company. The Data Analyst role calls for someone who is naturally curious, works well independently, and feels responsible for outcomes. This person digs into the reasons behind the data, delivers results that matter, and helps turn information into action. Key responsibilities include: Spotting trends in social media data to support global reporting Delivering actionable insights to inform business and product strategies Supporting client success with prompt, accurate data exports Enabling Sales and helping develop the pipeline Mastering tools such as Python, Databricks, PySpark, S3, and Airflow Working with large datasets in a growing Data Lake The team works within an Agile (SCRUM) process that encourages experimentation and ongoing learning. Location This position is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.

Join our dynamic team at Talan as a Senior Business Analyst, where your expertise will drive innovation across various fronts:Functioning within an agile cross-data hub cell.Key Responsibilities:Collaborate on a Data Hub that integrates operations from multiple countries.Incorporate new information into the data hub, including new products and country-specific data.Develop and maintain a financial reconciliation engine.Support diverse teams that leverage data from the hub.Engage with various countries and data providers.Functional Transformation:Translate customer functional requirements into technological solutions, ensuring detailed analysis and understanding for implementation.Define necessary functionalities and design application services and their integration with other components.Present findings and recommendations on complex operational challenges to senior management.Oversee quality assurance for functional certification of products.Create and maintain functional documentation according to development policies and solution design specifications (using tools like JIRA, Confluence, ALM).Certify software and its integration with third-party components through established testing cycles.Promote a culture of achievement within the team to meet objectives.Identify and address training or upskilling needs to uphold functional competencies.Role Scope:Define integration requirements for finance, accounting, invoicing, and payment processes.Outline integration modes for each area.Coordinate with local and global teams on integration parameters (input and output fields).Conduct end-to-end testing for all involved processes.Ensure successful implementation of the Operational Lease solution across different countries.

About Emplifi Emplifi provides a unified customer engagement platform used by over 20,000 brands worldwide. The platform brings together social media marketing, social commerce, and customer care, supported by analytics and AI. Emplifi helps brands improve customer satisfaction, drive product sales, and strengthen loyalty. Meet the Reporting and Analytics Team The Reporting and Analytics team brings together business analysts, data analysts, engineers, and Salesforce developers. Together, the group maintains Emplifi’s SaaS toolsets and values productivity, creativity, ongoing learning, and open communication. Working with agile practices, the team addresses a range of challenges: anomaly detection, product configuration, retention forecasting, and macro market trend analysis, all using large-scale data. The technical stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. Code quality matters, but the team’s real strength comes from blending technical skill with business understanding. Senior Business Intelligence Analyst: Role Overview Emplifi is hiring a Senior Business Intelligence Analyst to take a central role in its Business Intelligence (BI) initiatives. This position sits within the analytics division and offers a high degree of independence. The analyst acts as a trusted advisor for stakeholders across departments, turning data into insights that shape strategy and improve performance. Collaboration with the BI Architect is a key part of the job, especially around data governance and warehouse ETL processes. The role involves building dashboards and data products using Tableau and PostgreSQL. Interest in Agentic BI and AI-driven BI self-service solutions is highly valued. The right candidate enjoys independent work, values teamwork, and brings a proactive, consultative approach to solving problems. What You Will Do Work with internal stakeholders to identify business use cases, uncover opportunities, and deliver actionable recommendations. Lead analytics projects to reveal trends, gaps, and growth opportunities that inform business development and strategic planning. Design and build optimized data models and visualizations in Tableau to support informed decision-making across teams. Apply advanced features in Tableau Cloud and Salesforce, including Tableau Next. Location This role is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.

Join Twisto, a member of the Param group, a leading provider of financial services in Central and Eastern Europe. Our innovative application empowers users to control their payments—enabling them to defer or split purchases, share expenses, pay bills, and shop with both virtual and physical cards. We prioritize transparency, convenience, and fair rates both locally and internationally. As a company that continually grows and innovates, we strive to expand our service offerings to simplify everyday life for our customers.If you're passionate about e-commerce, data-driven insights excite you, and you thrive on improving operational efficiencies, we invite you to become a key player in our Customer Care team at Twisto. Your primary responsibility will be to ensure our e-commerce platforms and payment processes operate seamlessly while leveraging data to propose meaningful enhancements.

Role Overview Puro Storage is looking for a Senior Financial Analyst to join the General & Administrative team in Prague. This role centers on financial analysis that informs business decisions and supports operational efficiency across the company. Main Responsibilities Partner with teams across departments to provide financial insights and guidance Develop and maintain budgeting, forecasting, and financial models Translate complex financial data into clear, actionable recommendations Help ensure financial plans align with corporate goals Who We’re Looking For Skilled at interpreting data and identifying trends Comfortable working with cross-functional groups Proactive approach to problem solving and analysis This position is based in Prague, Czech Republic.

JetBrains is hiring a Business Intelligence Analyst to join the Data Office. This position centers on gathering and analyzing data to guide strategic decisions and support teams in multiple countries. The work directly influences product improvements and helps shape how JetBrains delivers value to its customers. What you will do Use data to inform and support business strategy Provide insights that help refine operations Collaborate with teams across several international offices Contribute to ongoing product enhancement efforts Locations Belgrade, Serbia Limassol, Cyprus Madrid, Spain Paphos, Cyprus Prague, Czech Republic Warsaw, Poland Yerevan, Armenia

Delivery Hero is looking for a Data Analyst in Marketing to support its Prague team. This position centers on turning data into clear insights that shape marketing strategies and decision-making. Role overview As a Data Analyst in Marketing, the main focus is on analyzing customer behavior and campaign performance. The insights generated will guide the team in optimizing marketing efforts and improving results. What you will do Analyze marketing data to identify trends and patterns in customer behavior Support the optimization of marketing campaigns using data-driven recommendations Collaborate with the marketing team to enhance overall marketing effectiveness Team culture The team values innovation and creativity, working together in the evolving online food delivery sector.

Join the dynamic team at dnanexus as a Financial Data Analyst Contractor. In this role, you will be responsible for analyzing financial data, generating reports, and providing insights to support decision-making processes. You will work closely with cross-functional teams to enhance data accuracy and streamline financial operations.

Join NielsenIQ as a Senior Analyst and play a crucial role in driving data-driven insights for our clients. In this position, you will leverage your analytical skills to interpret complex datasets and deliver actionable recommendations that enhance business strategies. Collaborate with cross-functional teams to ensure data integrity and contribute to impactful decision-making processes.

Join us at the forefront of technology as we revolutionize the data storage industry. At Pure Storage, we foster innovative thinking and invite you to grow alongside the brightest minds in the field.If you are eager to embrace limitless opportunities and make a significant impact, we want you to be part of our journey.THE ROLEAs a Finance Intern within our Center of Excellence, you will convert raw data into strategic intelligence that drives Pure’s global expansion. Collaborating with leaders in R&D, Sales, and G&A, you will enhance financial operations and improve decision-making accuracy. This role is not about shadowing; you will create scalable solutions and deliver impactful insights that directly influence our financial performance in a dynamic, innovation-driven environment.WHAT YOU'LL DODrive Strategic Insight: Take ownership of a high-impact financial project from start to finish, culminating in a formal presentation of your findings and recommendations to senior Finance leadership.Optimize Financial Operations: Develop and enhance advanced financial models and automated dashboards that improve the speed and accuracy of reporting for R&D, Sales, and Marketing teams.Modernize Data Workflows: Utilize tools such as SQL, Python, or AI-driven chatbots to automate manual data tasks, enabling the Finance team to transition from data entry to high-level strategic analysis.Influence Business Outcomes: Transform complex data sets into clear, actionable business narratives that assist department heads in understanding their expenditure, ROI, and operational effectiveness.

Join Keyloop, where we connect dealers, manufacturers, technology providers, and car enthusiasts.At Keyloop, we empower car dealers and manufacturers to embrace the digital revolution. Our innovative technology enhances the car selling experience for dealers and the buying and ownership journey for customers. Utilizing state-of-the-art technology, we integrate our clients’ systems, departments, and locations, providing an open technology platform that is shaping the automotive industry for the future. Our data-driven solutions help clients optimize efficiency, boost profitability, and deliver exceptional customer experiences. Are you ready to be part of this transformative journey? Role OverviewIn this pivotal role, you will deliver exceptional financial services that are essential for the success of our Business Service Centre. Reporting to the Contract & Billing Management Lead within the C&BM team, you will leverage your expertise to support our key accounts. You will coordinate comprehensive Contract and Billing processes in accordance with Keyloop's policies, ensuring our business partners and clients receive the highest level of operational support.

Join Our Team!We are in search of a detail-oriented and innovative Strategy and Operations Specialist to enhance our ride-hailing operations in the Czech Republic!This is a full-time, permanent position where you will have the opportunity to make a significant impact on our local operations.About Us:Bolt is one of the fastest-growing technology companies in Europe and Africa, with over 200 million customers across more than 50 countries. Our success is driven by our dedicated team.We are committed to fostering an inclusive environment that welcomes individuals from all backgrounds and identities. Our mission is to create cities for people, not cars, and we need your expertise to help us achieve this vision!About the Role:As a Strategy and Operations Specialist, you will play a crucial role in shaping our local operations. You’ll leverage data to generate insights and identify opportunities for development. If you're ready to take full ownership of your work and innovate within the marketplace, this is your chance!

Join Bolt as a Senior Operations Strategy Analyst and play a pivotal role in enhancing our ride-hailing services in Slovakia!This full-time, permanent position is based in our vibrant office in Prague.About UsBolt is one of the fastest-growing technology companies across Europe and Africa, serving over 200 million customers in over 50 countries. Our success is driven by our passionate team members.We champion inclusivity and diversity, ensuring a workplace where everyone feels valued and respected, regardless of background. Our mission is to transform urban spaces to prioritize people over vehicles, and we invite you to be a part of this transformative journey!About the RoleAs a Senior Operations Strategy Analyst, you will have the opportunity to make a real-time impact on local operations. If you are ready to take ownership, challenge the status quo, and influence movement patterns in urban settings, this is your chance!Your analytical skills will be key in deriving actionable insights from relevant data, identifying growth opportunities, and driving strategic initiatives.

Join the Exciting Journey at snuggs! At snuggs, we are on a remarkable growth trajectory, aiming to establish a dynamic team that will help us scale fivefold in the upcoming years.As a Creative & Marketing Specialist, your pivotal contribution will be key in propelling our expansion through the creation of impactful and creative content, from initial concepts to final execution. You will be responsible for crafting eye-catching ad campaigns, generating a high volume of static and video advertisements for platforms like Meta and TikTok, and refining our strategies based on performance analytics.If you are eager to transform innovative ideas into reality and embark on this adventure with us, this opportunity could be perfect for you!Application Process:As part of our recruitment, we would like to evaluate your ability to develop effective ad creatives for Meta that visually communicate product use cases.Please design 10 ad creatives for snuggs (Meta/TikTok style), incorporating at least 2-3 themes/angles across the creatives.Each ad should feature: A Hook (1–2 lines) Estimated time: ~2–3 hours Format: Canva / Figma / Google Slides / PDF / Google Doc We will assess ideas, hooks, angles & clarity Your submissions will be used solely for evaluation purposes and will not be published.Your Responsibilities:Create a high volume of static and video ads for Meta and TikTok, utilizing AI tools throughout the ideation, production, and refinement stages.Generate new ad concepts, hooks, and copy based on performance metrics and platform trends.Oversee, manage, and analyze ad performance within Meta and TikTok Business Managers; iterate strategies based on results.Coordinate influencer partnerships from initial briefing to delivery and performance evaluation.Source, manage, and optimize user-generated content for both paid and organic campaigns.Lead various partnership and marketing coordination initiatives across teams and external collaborators.Transform customer insights and data into creative strategies and scalable advertising concepts.Why You’re the Ideal Candidate:Innovative thinking with a strong creative flair that captures attention.Passionate about AI tools; continuously exploring and keeping abreast of new technologies.Proficient in delivering a substantial volume of ads rapidly without compromising quality.Resourceful, proactive, and driven by execution.Fluent in both Czech and English.What We Offer:Substantial discounts on our products An opportunity to join a mission-driven, innovative company during a period of rapid growth The chance to work on projects that significantly impact the company’s development Office refreshments Regular team-building activities and events!

Join Pure Storage, a leader in the data storage industry, where we're transforming technology and driving innovation. Be part of an exceptional team, where your insights and creativity can help reshape the future of data management.This is an opportunity to engage in work that has a meaningful impact on the world, reflecting the very essence of what the tech industry is about. If you're ready to embrace limitless possibilities and make your contributions count, we invite you to apply.THE ROLEWe are in search of an adept Payroll Analyst with robust General Ledger (GL) expertise, advanced proficiency in Microsoft Excel, strong analytical abilities, and experience with AI-driven tools and automation. The successful candidate will play a pivotal role in supporting global payroll operations, enhancing efficiency through technological advancements, and fostering collaboration with internal and third-party payroll partners.WHAT YOU'LL DOManage and resolve employee payroll inquiries using our ticketing system, ensuring timely responses and exceptional service.Address payroll-related inquiries from HR, external vendors, and stakeholders.Collaborate with third-party payroll providers and internal teams to ensure precise and timely monthly payroll processing for Pure Storage employees.Verify, validate, and reconcile data from HR systems and external partners.Prepare and post payroll results in line with established deadlines prior to Payroll Manager approval.Ensure adherence to payroll controls, corporate policies, and legal requirements.Support the coordination, optimization, and ongoing development of payroll services.Engage in internal initiatives and cross-functional improvement projects.Identify inefficiencies in current workflows, propose actionable solutions, and implement enhancements through data insights and automation.Assist with year-end reporting, audits, and reconciliation activities.Perform payroll-related GL reconciliations, journal entries, and variance analysis.Leverage AI-driven tools and automation platforms to streamline payroll processes, improve data accuracy, and minimize manual effort.Analyze payroll and HR datasets using AI-assisted analytics to uncover trends, discrepancies, and optimization opportunities.

About ShipMonkAt ShipMonk, we transcend traditional 3PL services; we act as a growth partner for merchants. Our cutting-edge technology combined with our proprietary network of fulfillment centers empowers high-growth eCommerce and DTC brands to focus on growth while we handle fulfillment seamlessly. With a dedicated team of over 2,500 employees across five countries, we are committed to transforming fulfillment. Our mission is to provide the fastest click-to-delivery service, real-time inventory management, and tailored solutions—all driven by a merchant-first philosophy.Why Join ShipMonk?We believe in building enduring partnerships, which is evident through five key differentiators that position us as true allies to our merchants.● Global Fulfillment Network: Our 12+ owned fulfillment centers located across the US, Canada, Mexico, the U.K., and Mainland Europe ensure quality and consistency by never outsourcing our operations.● Proprietary Technology: Our AI-powered platform offers a real-time, unified view of inventory and orders, granting our merchants the control and visibility essential for their success.● Unrivaled Support: We pride ourselves on providing personalized, hands-on support with a global presence. Our dedicated teams are always on-site, ready to assist.● Transparent Pricing: We advocate for honest, long-term partnerships with our all-inclusive pricing model that guarantees predictable costs without hidden fees.● Future Commitment: With over $10 million invested annually in R&D, we ensure our technology and services continuously evolve, solidifying our role as a long-term partner.

At Rohlik, we believe that technology is the heartbeat of modern shopping. Since our inception in 2014, we have emerged as a European leader in e-grocery, shaping the landscape in the Czech Republic, Hungary, Austria, and Germany. Our warehouses are not just storage spaces; they are technological marvels filled with robotics that enable us to deliver fresh food from local farmers at lightning speed.We are currently seeking a dedicated Automation Specialist to oversee our automated systems and ensure that our 'engine room' runs as smoothly as clockwork.Our warehouses are technologically advanced operations featuring robotics (AutoStore, conveyors, and more), allowing us to deliver the freshest groceries to our customers swiftly.Even the best technology requires a calm presence and technical acumen to manage automated systems and ensure their reliable and efficient operation.What Will Be Your Mission?As an Automation Specialist, you will have a direct impact on our ability to process thousands of orders daily. Your focus will include technologies such as AutoStore, BrightPick, conveyors, and other robotics.Responsible for the day-to-day oversight of automated systems and conveyors, ensuring performance targets are met.Conduct performance monitoring of systems, troubleshoot faults, and resolve issues.Collaborate with the Facility and Maintenance team to manage spare parts inventory and ensure supplier SLAs are adhered to.Contribute to the optimization of automation processes and continuous improvement initiatives.Support warehouse coordinators and technicians through training, documentation, and operational consultancy.What You Can't Do Without?We are looking for a technically skilled professional who is not afraid to take responsibility and make decisions on the spot.Excellent knowledge of automation and robotic systems.Technical education (knowledge of PLCs, low-voltage systems, IT/robotics is an advantage).Ownership is key: You take full responsibility for the assigned technology. If there's a mess, you clean it up—whether through processes or hands-on when necessary. You set the standards.A bridge between worlds: You stand at the intersection of technology and operations, ensuring smooth collaboration.