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Training & Quality Manager

SutherlandAlexandria
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess a strong background in training and quality management, alongside exceptional leadership skills. A Bachelor's Degree in a relevant field is preferred, along with experience in a managerial role within a similar industry. Strong analytical skills, excellent communication abilities, and a commitment to continuous improvement are essential.

About the job

Sutherland seeks a Training & Quality Manager in Alexandria. The focus of this position is to enhance training programs and maintain high quality standards across the company.

Key responsibilities

  • Design and update training strategies that help teams grow and improve performance
  • Evaluate training sessions to gauge effectiveness and highlight areas needing improvement
  • Work with various departments to ensure quality standards are met and improved where possible
  • Contribute to projects that advance organizational excellence

Location

This role is based in Alexandria.

About Sutherland

Sutherland is a global provider of business process outsourcing (BPO) services, committed to delivering exceptional customer experiences. Our innovative solutions and dedicated teams help businesses thrive in an ever-changing marketplace. Join us and be part of a culture that values integrity, collaboration, and professional growth.

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