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Transactional Service Assistant

gorh500-900 Grande Allée O, Québec, QC G1S 1C5, Canada
On-site Full-time

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Experience Level

Experience

Qualifications

Required Skills:Strong attention to detail and organizational abilities. Analytical mindset with the ability to identify inefficiencies. Team-oriented approach with excellent communication skills. Ability to manage multiple priorities effectively.

About the job


Transactional Service Assistant
SME in the Financial Sector – City of Québec
Are you eager to take on a pivotal role within a rapidly growing organization? If you are driven by precision, efficiency, and continuous improvement, this position is for you. Join a dynamic SME in Québec where operational rigor and inter-team collaboration are essential to overall performance.

The organization stands out for its agility, teamwork spirit, and the ability to empower its employees swiftly. You will become part of a structured, demanding, and humane environment, where every contribution significantly impacts the quality of services provided.

Role Vision
In this role, you will directly contribute to:
Ensuring the accuracy and compliance of financial and administrative transactions.
Reducing processing times.
Maintaining a high level of satisfaction among internal teams and partners.
Identifying and addressing operational inefficiencies.
Actively participating in the optimization and automation of processes.

This role is central to the company’s ability to deliver reliable, swift, and structured services.

Main Responsibilities

Transactional Execution
Process financial and administrative transactions with precision.
Conduct required compliance checks and controls.
Perform reconciliations and ensure discrepancies are resolved.
Maintain the integrity and quality of data in the systems.

Coordination and Operational Fluidity
Work closely with internal teams to ensure efficient document flow.
Monitor and advance transactional files.
Proactively communicate issues, priorities, or blockages.

Continuous Improvement
Identify repetitive tasks that can be automated.
Propose tangible and measurable optimizations.
Participate in documenting and standardizing critical processes.

Desired Profile
We are looking for someone who:
Values rigor, structure, and teamwork.
Understands the strategic impact of transactional services across the organization.
Places great importance on accuracy and meeting deadlines.
Is motivated by operational efficiency and continuous improvement.
Demonstrates strong organizational skills and attention to detail.
Possesses analytical skills and a structured mindset.

About gorh

gorh is a forward-thinking SME in the financial sector, located in the heart of Québec City. We pride ourselves on our agile operations, collaborative work culture, and commitment to empowering our employees. Our team is dedicated to providing high-quality services and fostering a positive work environment.

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