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User Engagement Systems Engineer

NorthstratAurora, Colorado, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Must possess TS/SCI with CI poly and be prepared to be read into special access programs (SAPs) — no exceptions. Minimum of 5 years of experience in Systems Engineering for space systems or related fields. Extensive knowledge of space operations, space domain awareness (SDA)/space control, and indications and warnings. Preferred Qualifications:Proven experience as a liaison between multiple organizations. Experience in briefing and interfacing with government leadership. Strong background in facilitating working groups. Exceptional communication skills, particularly with remote teams. Self-motivated and proactive, as the program has a limited presence at this site.

About the job

Northstrat is actively looking for a skilled User Engagement Systems Engineer with a solid background in systems engineering to be part of our dynamic space domain awareness (SDA) software development program, which operates across multiple locations.

As a vital member of the user engagement team, you will be responsible for various tasks to assist operators and facilitate system integration efforts. Your responsibilities will include:

  • Documenting operational incidents efficiently.
  • Monitoring the status of ongoing incidents and communicating updates to users.
  • Keeping users informed about development plans, status updates, and deliverables.
  • Managing user expectations regarding system capabilities and delivery timelines.
  • Clarifying system functionalities for users.
  • Creating system tradecraft and user guides to assist with real-world operations.
  • Supporting the transition of operations from legacy systems to a modern architecture.
  • Providing informal training sessions to users as needed.
  • Connecting users with customers for approval requests.
  • Facilitating communication between customers and site personnel to ensure effective software delivery and system integration.
  • Leading on-site discussions and meetings with system users and stakeholders to enhance collaboration.

About Northstrat

Northstrat prioritizes true work-life balance. Our benefits are designed with your needs in mind, promoting wellness, healthy living, retirement investment, and lifelong learning.

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