User Experience Internship - Master's Level

Join innergy1 as an Employee Experience Manager, where you will be at the forefront of enhancing our employee journey. In this pivotal role, you will design and implement strategies that foster a positive workplace culture and improve employee engagement. Your efforts will directly impact our team's experience and overall organizational success.

Urban Compass seeks a Workplace Experience Manager based in Austin. This position centers on creating a collaborative and productive office environment. The goal is to ensure the workspace feels both welcoming and efficient for everyone. Key responsibilities Work closely with various teams to implement workplace management practices that support collaboration and productivity Supervise daily office operations to maintain a smooth workflow Design and lead programs aimed at boosting employee engagement Focus on improving the overall in-office experience for staff

Are you passionate about fostering a positive workplace culture and enhancing employee engagement? Join MongoDB as a Senior Manager, Employee Listening, where you'll lead initiatives to gather and analyze employee feedback, ensuring their voices are heard and valued. In this role, you will collaborate with cross-functional teams to develop strategies that promote a thriving workplace.

At BetterUp, we are committed to human transformation, and we believe that a fresh perspective on the employer-employee relationship is essential.Our approach is unique, and you will sense this from the moment you engage with us.From your initial interview to receiving an offer, the experience is unlike any other. Upon joining, you won’t just receive a paycheck; you will gain a personal BetterUp Coach, a tailored development plan, a supportive manager, and an incredible team—each member accompanied by their own personal BetterUp Coach. Most significantly, you will be involved in work that truly matters.This environment cultivates a focused and rewarding experience, perfect for those with a passion for impactful work. If you are ready for a transformative, career-defining journey, we invite you to join us.We guarantee an intense and rewarding chapter in your career, where you will engage in life-changing work within a vibrant, innovative, and soulful culture.If this excites you and the job description resonates with you, let’s connect.We are in search of a motivated and enthusiastic individual to become part of our Business Operations team within the Office of the CEO. The perfect candidate will have a keen interest in technology, innovation, and the Employee Experience ecosystem. You should possess a proven track record of steering projects from concept through to execution with tangible results. You should be adept at juggling multiple priorities, discerning when to focus on specifics and when to adopt a broader perspective. Your drive for impact will constantly motivate you to push initiatives forward.In this role, you will spearhead BetterUp's most critical strategic projects, such as annual planning, acquisition integrations, due diligence, and more. These significant cross-functional initiatives will necessitate a profound understanding of BetterUp’s value chain. You will closely collaborate with the CEO, Chief of Staff, and Executive Leadership Team on sensitive projects to deliver strategic insights and measurable outcomes.Key Responsibilities:Lead key strategic projects within the Office of the CEO. Past initiatives include:Overseeing due diligence for partnerships with notable figures such as Brené Brown, Adam Grant, Pau Gasol, and Shaun White.Developing BetterUp’s strategy for entering the European market.Creating a comprehensive 5-year growth plan for the Board of Directors.Collaborating with Co-Founders on fundraising presentations.Revamping pricing and packaging in collaboration with a consulting firm.

At LightEdge Solutions, we are at the forefront of developing innovative IT solutions that will drive businesses forward over the next decade. Our unique blend of shared and private/dedicated platforms provides businesses with alternatives that enhance operational efficiency, bolster reliability, and significantly decrease costs.If you are driven by a passion for crafting impactful solutions through cutting-edge technology, enjoy tackling challenges with creative thinking, and seek a role where you can make a daily difference, then LightEdge offers a vibrant corporate culture founded on collaboration and individual accountability.The Client Experience Operations Manager plays a pivotal role in driving operational efficiencies to enhance productivity while supporting the entire customer lifecycle. This position empowers the Client Experience Manager (CX) team with refined processes, tools, and insights aimed at improving client retention, ensuring renewal readiness, and identifying expansion opportunities. By harmonizing the efforts of sales, client experience, product, and operations teams, this role guarantees a seamless transition from initial sales engagement to enduring client success.

Join Everlywell as a Product Manager for our Experience Platform, where you will play a pivotal role in shaping the future of personalized healthcare solutions. You will collaborate with cross-functional teams to develop and enhance our digital products, ensuring they meet customer needs while driving business goals. Your insights and expertise will guide product strategy and roadmap, ultimately enhancing user experience and engagement.

Teamwork makes the stream work. Join Roku in Revolutionizing TV Viewing!As the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is dedicated to enhancing how audiences engage with content. Our goal is to power every television globally, connecting viewers with their favorite shows while enabling content creators to build and monetize robust audiences. We offer advertisers unique avenues to engage consumers effectively.From day one, you will play a key role in our rapidly growing public company, where every team member's contributions are valued. At Roku, you can delight millions of TV streamers worldwide while gaining invaluable experience across diverse disciplines. Your RoleAs a member of the Ad Experiences team, you will explore the convergence of revenue generation and viewer satisfaction. In your capacity as an Associate Product Manager (APM), you will influence user interactions with advertising across various platforms, including mobile apps, web interfaces, and video services. Your focus will be on the development of innovative native and interactive ad formats that provide value to advertisers while ensuring a premium user experience.This early-career position is tailored for high-potential individuals eager to dive into the technical aspects of ad technology while cultivating a strong product intuition for consumer-facing features. Key ResponsibilitiesFeature Development: Collaborate on the complete lifecycle of new ad formats, from initial idea generation and wireframing to technical documentation and launch.Documentation: Create comprehensive Product Requirement Documents (PRDs) and user stories that clearly articulate business needs into actionable requirements for Engineering and Design teams.Market Research: Conduct competitive analysis and user research to uncover emerging trends in interactive advertising, shoppable content, and non-intrusive ad formats.Analytics & Experimentation: Work closely with Data Science to establish A/B testing protocols. You will track performance indicators such as Click-Through Rate (CTR), user engagement, and “ad fatigue” to refine existing ad formats.Cross-Department Collaboration: Act as a liaison between Sales, Marketing, and Engineering, collecting requirements from advertisers and ensuring alignment on project goals.

Role overview ttecdigital is hiring a Customer Experience Management Consultant in Austin, TX. This position centers on helping organizations strengthen their customer relationships across various touchpoints. The consultant will play a key role in shaping customer journeys that foster satisfaction and long-term loyalty. What you will do Advise organizations on improving each stage of the customer experience Collaborate with cross-functional teams to design and put in place strategies for stronger customer engagement Share knowledge of industry best practices to guide operational improvements

About the Company:Industrious stands as the leading premium workplace-as-a-service provider, renowned for hosting the highest-rated work environments in the industry. Our mission revolves around crafting exceptional experiences for teams of all sizes and phases, including our own. We believe that a fulfilling workday is shaped by the people you collaborate with and the challenges you tackle together. We seek individuals who thrive on innovative thinking and excel in a genuinely cooperative atmosphere. As teammates, we embrace fresh ideas and celebrate every achievement. Our goal is to make a significant impact on our members' workplace experiences.We believe that authentic self-expression is essential for great days at work. The diversity of backgrounds, perspectives, and ideas is vital for our success in providing outstanding workplace experiences, both for our members and ourselves. Industrious is dedicated to fostering an inclusive and respectful environment that values your uniqueness and individuality. You are appreciated for being YOU. We honor our team members as individuals capable of achieving remarkable results when united as one.We are proud to have been named one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and recognized as one of Forbes’ Best Startup Employers.To learn more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on-site five days a week. Candidates must reside within a reasonable commuting distance from Austin, TX. To assist with this, our compensation package features excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum driver, and experience creator for our members. You will be the key connector and the person everyone recognizes. As the manager of your own location, you will leverage your business acumen to organize details and communications, ensuring seamless operations. You are comfortable engaging with executives, and your enthusiasm drives you to connect with the broader business community. You will take pride in representing Industrious in your local market while identifying prospective members to provide them with an exceptional workday. Your genuine curiosity will enhance your success in our consultative sales approach by uncovering and addressing members' needs. You will orchestrate memorable events and relish the effort required behind the scenes to make them a success. You have a passion for helping others.

About DialpadDialpad is an innovative AI-driven customer communications platform that is revolutionizing the way businesses interact with their customers. Trusted by over 50,000 companies worldwide, including industry giants like Netflix, RE/MAX, and Uber, Dialpad empowers organizations to forge stronger connections through real-time insights powered by AI. Discover more at dialpad.com.Join Our TeamAt Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring customer and employee success. Every conversation counts, and we are enhancing each interaction with a platform that provides actionable insights and automation for our clients.We embrace continuous growth, allowing every team member to utilize cutting-edge AI to enhance our platform and their own professional skills. We seek individuals who exceed expectations and embody our core values: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Customer Experience Learning Experience Designer (LXD), you will be instrumental in crafting outstanding learning experiences that are vital to the success of our CX team and Dialpad University (DPU). Utilizing your industry expertise, you will oversee the implementation of the next phase of our Support team's New Hire Training program, our “Upskilling” initiatives, and tailored training solutions that bridge identified gaps while aligning with our organizational objectives. Additionally, you will manage course development within our customer-facing university, incorporating needs analysis, instructional design, evaluation frameworks, accessibility, and branding elements to create a cohesive learning journey for Dialpad’s educational programs. You will leverage our Learning Management System (Docebo) to monitor learner progress and comprehension, automating reports and notifications to keep stakeholders and learners informed.

About SentralSentral is revolutionizing community living by offering a unique blend of residential hospitality. Our mission is to lead the industry through exceptional performance, enriched experiences, and a cohesive network of communities. With a focus on Home+, we elevate the comfort, convenience, and connectivity that a home provides. Our distinct communities are located in prime urban settings and come equipped with innovative technology and top-notch amenities designed to enhance daily living. Experience life on your own terms in vibrant cities such as Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations launching soon.Our core values emphasize our dedication to our employees, prioritizing service excellence, ownership mentality, and continuous improvement. We believe in fostering a culture of personal growth, career advancement, and diversity within our workforce. Through ongoing learning and development opportunities, leadership coaching, and mentorship programs, we cultivate an empowering environment rooted in empathy and growth. Our team comprises curious and adventurous individuals who are committed to continuous learning and achieving outstanding results.Discover more about us at www.Sentral.com.Position Overview and ResponsibilitiesAs a vital member of the Sentral team, the Assistant Community Manager will embody a proactive, solution-oriented mindset with an entrepreneurial spirit. Reporting directly to the General Manager, you will manage administrative and organizational tasks such as engaging with residents, processing rent payments, maintaining basic financial records, scheduling property viewings, and ensuring facility upkeep. Additionally, you will evaluate prospective tenants and negotiate lease agreements.This is an in-person role located on-site at the property.Key Responsibilities:Maintain Sentral’s standards, policies, and commitment to excellent customer service.Assume the General Manager's responsibilities in their absence, in line with company and community protocols.Build strong relationships with residents and guests to foster a welcoming atmosphere.Address resident and guest inquiries and concerns promptly.Oversee the lease renewal process and enhance resident retention efforts.

Join our dynamic team at dnllc as a Temporary Field Employee! In this role, you will support various projects and initiatives while gaining valuable experience in the field. We are looking for motivated individuals who are eager to contribute and learn in a fast-paced environment.

Role Overview MongoDB, Inc. is hiring a Director of Employee Communications to guide the strategy and execution of internal communications. This leader will shape how information flows across teams in Austin, New York City, and San Francisco, helping to build a transparent and engaged workplace culture. What You Will Do Develop and implement internal communication strategies that support company goals Collaborate with senior leadership to create clear, meaningful messages for employees Craft narratives that connect teams and reinforce MongoDB’s values Promote open communication and engagement across all locations Location This position is based in Austin, New York City, or San Francisco.

At Shift Robotics, our flagship product, Moonwalkers, is not just a gadget; it's a revolutionary experience that you need to try to truly appreciate. While millions have enjoyed our viral videos, we are now focused on creating the necessary in-person opportunities to convert that excitement into substantial revenue. This role is pivotal in bridging that gap.As the Brand Experience & Field Marketing Manager, you will oversee an extensive range of brand experience and field marketing initiatives, including live demonstrations, pop-up activations, trade shows, retail partnerships, and community events. You will be instrumental in getting Moonwalkers onto people's feet and transforming their initial reactions into purchases, media coverage, and buzz. Furthermore, you will develop a comprehensive playbook to ensure that our efforts can scale effectively.This position is highly dynamic and requires you to be actively engaged on the ground—frequently attending events, visiting retail locations, and engaging directly with customers. You will embody the role of a brand storyteller, event coordinator, and revenue generator.Your Responsibilities:Design and implement live demonstration experiences, pop-ups, and field activations across the United States (and potentially worldwide), ensuring measurable conversion rates.Establish and manage the event calendar, including trade shows, technology expos, consumer festivals, and retail engagements where Moonwalkers will have the most significant impact.Create and oversee a demo program that encompasses unit logistics, training materials for event staff, and standard operating procedures for safe and engaging product trials.Collaborate with retail partners (such as IKEA) on in-store activations, endcap experiences, and co-marketing strategies.Capture engaging content at each event—videos, testimonials, and social media moments—and integrate them into our digital marketing strategy.Manage our brand's presence at industry events (like CES and mobility conferences), overseeing booth design, staffing, and follow-up activities.Monitor and report on the return on investment (ROI) for field marketing initiatives, including demo-to-purchase conversion rates, event-attributed revenue, cost per acquisition, and audience reach.Build and nurture relationships within communities and micro-audiences (such as runners, dog walkers, commuters, and warehouse workers) who are natural advocates for Moonwalkers.Collect real-world user feedback during events and collaborate with engineering teams to integrate insights into product development.

At Yellowstone Local, we are a dedicated staffing and recruiting agency focused on empowering the skilled trades industry. We specialize in connecting top-tier talent with dynamic home service companies across the U.S. Our clients, leaders in HVAC, plumbing, electrical services, and more, rely on skilled professionals to fuel their business growth. We take pride in aligning the right candidates with the right opportunities, ensuring lasting success for both our clients and candidates.Position OverviewKnights Plumbing & Drain is seeking a proactive Business & Employee Development Coordinator who excels in high-energy environments and is passionate about fostering growth. In this pivotal role, you will be instrumental in developing training frameworks, enhancing employee development, streamlining internal operations, and propelling business initiatives. You will work closely with leadership to integrate people, processes, and performance, all while contributing to a mission-driven company that scales with integrity.Key ResponsibilitiesEmployee & Office DevelopmentFacilitate training programs for Customer Service Representatives, dispatch, and administrative personnel.Design and sustain onboarding protocols and career progression pathways for both office and field roles.Monitor employee performance metrics, KPIs, certifications, and development achievements.Assist in employee coaching, ride-along experiences, and tailored development plans.Organize meetings, training schedules, and internal development workshops.Champion culture initiatives that reflect company values, mindset, and individual growth.Business DevelopmentResearch and implement process enhancements to increase service efficiency and elevate customer satisfaction.Support marketing strategies by analyzing campaign performance and coordinating content initiatives.Contribute to special projects including platform integrations, market growth, and acquisition strategies.Generate reports and insights to aid leadership in making strategic decisions.Ensure collaboration between field operations, sales, and customer service teams.Administrative & Operational SupportMaintain standard operating procedures, training manuals, and development documentation.Support internal communication initiatives and company-wide announcements.Coordinate events such as team meetings, competitions, training sessions, and orientations.Assist leadership with follow-ups, scheduling, and execution of business objectives.

At Yellowstone Local, we are a leading staffing and recruiting agency committed to supporting the skilled trades sector. Our mission is to connect exceptional talent with expanding home service companies across the United States. Our clients, who are industry leaders in HVAC, plumbing, electrical services, and more, rely on us to provide skilled professionals who contribute significantly to their business growth. We take pride in our ability to match the right individuals with the right opportunities, fostering long-term success for both our clients and candidates.Position OverviewKnights Plumbing & Drain is seeking a dynamic Business & Employee Development Coordinator who thrives in a fast-paced setting and is passionate about facilitating personal and professional growth. In this pivotal role, you will help establish training frameworks, enhance employee development initiatives, streamline internal operations, and propel business strategies forward. You will collaborate closely with leadership to synchronize people, processes, and performance, all while contributing to a mission-driven organization that scales with integrity and heart.Key ResponsibilitiesEmployee & Office DevelopmentCoordinate training initiatives for Customer Service Representatives, dispatchers, and administrative staff.Design and sustain onboarding programs and professional growth pathways for both office and field personnel.Monitor employee performance metrics, KPIs, certifications, and development milestones.Facilitate employee coaching sessions, ride-alongs, and tailored development plans.Organize meetings, training schedules, and internal development workshops.Champion cultural initiatives aligned with company values, mindset, and personal growth.Business DevelopmentInvestigate and implement process enhancements to elevate service efficiency and customer satisfaction.Assist in marketing campaigns by tracking performance and coordinating content efforts.Support special projects including platform integrations, market expansion, and acquisition strategies.Generate reports and analytical insights to assist leadership in making informed strategic decisions.Ensure seamless alignment among field operations, sales, and customer service teams.Administrative & Operational SupportMaintain standard operating procedures, training manuals, and development documentation.Support internal communication initiatives and company-wide updates.Coordinate events such as team meetings, competitions, training sessions, and orientations.Assist leadership with follow-ups, scheduling, and executing business priorities.

About the Role Orchard is seeking a dynamic HR Generalist to oversee daily HR operations and enhance employee experience initiatives across the organization. In this role, you will collaborate closely with the HR team, engaging in activities such as onboarding and offboarding, managing employee experience programs, HRIS administration, and office management. The ideal candidate is eager to gain comprehensive exposure to various HR functions and thrives in a fast-paced environment. This full-time hybrid position (3 days in-office) is located in Austin, TX, and reports directly to the Manager of People Operations. Key Responsibilities Facilitate smooth onboarding and offboarding processes, ensuring a positive experience for every employee from start to finish. Collaborate with the HR team to support various projects and daily tasks related to the employee lifecycle, including administering promotions, transfers, and maintaining employee records in our HRIS. Work in partnership with managers and HR colleagues to address employee inquiries, escalate issues as necessary, and ensure HR workflows remain efficient. Plan and implement employee-focused events and programs that foster a vibrant and inclusive workplace culture. Support daily office operations and employee engagement initiatives, coordinating with IT, vendors, and stakeholders to ensure a smooth and efficient office environment.

About EnboarderAt Enboarder, we have pioneered the world's first agentic AI employee journey platform. Our innovative approach integrates onboarding, enablement, mobility, and offboarding into a seamless experience layer.By harnessing the power of AI Assistants and AI Agents, we equip HR leaders with the tools necessary to deliver structured and personalized employee experiences at scale while alleviating administrative burdens. Esteemed enterprises such as Deloitte, ING, T-Mobile, and Cisco leverage Enboarder to expedite time-to-productivity, decrease attrition, and enhance HR capabilities.The outcome? Engaged managers, supported employees, and significant business impact. We're Eager to Hear Your Story!Join Our Team!If you are excited about the possibility of joining us, we encourage you to apply! Our team will reach out to discuss next steps.At Enboarder, we value diversity and inclusivity. We welcome applications from individuals who may not meet every single requirement but are passionate about our mission and can contribute in unique ways. We strive to create an environment where everyone can express their true selves and excel in their roles.Fostering a safe and inclusive workplace is vital to our success. We are committed to recruitment, hiring, and promotion practices that are free from bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other protected status. All information gathered during the application and interview process will be handled in compliance with the Privacy Act 1988 and Australian Privacy Principles.

Role overview The Workplace Experience Associate at Orchard plays an important part in shaping a welcoming and productive environment for employees in Austin, Texas. This position centers on supporting day-to-day needs, fostering a positive atmosphere, and helping drive engagement within the team. What you will do Greet employees and visitors, making sure everyone feels comfortable and supported Respond to employee requests and address workplace needs as they come up Assist with engagement activities and initiatives that strengthen team culture Impact This role helps maintain a positive environment and supports employee well-being and productivity across Orchard's Austin office.