User Interface Designer

Rocket WagonChicagoland

On-site Full-time

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Experience Level

Manager

Qualifications

- Proven experience as a UI designer with a strong portfolio showcasing mobile application designs.- Proficient in design software and tools (e.g., Sketch, Adobe Creative Suite, Figma).- Excellent understanding of user-centered design principles and responsive design.- Strong communication and teamwork skills.- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

About the job

We seek designers with real-world experience in a leadership role, adept in various design forms including branding, print, and digital, with a strong enthusiasm for mobile application design. The ideal candidate will possess expertise in crafting design patterns and elements, focusing on textures, typography, and the finer details. While experience in designing standard websites is a plus, it is crucial that the candidate demonstrates proficiency in mobile application UI design, not merely responsive mobile websites.

About Rocket Wagon

Rocket Wagon is a forward-thinking design agency that bridges the gap between product strategy and interactive development. We pride ourselves on our ability to deliver outstanding UX design solutions to a wide range of clients, from innovative startups to established public companies.

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The Senior Voice User Interface (VUI) Designer plays a pivotal role in crafting seamless and user-friendly voice interactions for IVR applications across both speech and DTMF channels. This position is responsible for designing intuitive call flows and conversational interfaces that enhance user satisfaction while aligning with organizational objectives.This role collaborates extensively with Product Owners, IVR Engineers, Application Architects, and speech scientists, effectively bridging the gap between user experience design and technical execution. You will translate business requirements into actionable call flows, design specifications, and user narratives that guide development and optimization efforts.Key Responsibilities:Develop user-centric IVR designs for both speech and DTMF applications.Collect and analyze business and user requirements for IVR applications.Design comprehensive call flows for speech and DTMF-based IVR experiences.Produce detailed design specifications and documentation for IVR implementations.Work closely with Product Owners to enhance and refine voice user experiences.Generate user stories for developers and speech scientists to implement designs effectively.Assist speech scientists with grammar design and tuning processes.Conduct usability testing and interpret results to enhance IVR performance.Optimize IVR applications to improve recognition accuracy and overall user experience.Articulate design rationale and methodologies to stakeholders.

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Senior Voice User Interface (VUI) Designer

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The Senior Voice User Interface (VUI) Designer will play a pivotal role in crafting engaging and user-friendly voice experiences for Interactive Voice Response (IVR) applications across speech and DTMF channels. This position is responsible for the complete design of call flows and conversational interactions, ensuring our IVR solutions are not only user-friendly but also effective and in line with our business objectives.Collaboration is key in this role, as you will work closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. You will bridge the gap between customer experience design and technical execution by translating complex requirements into intuitive call flows, detailed design specifications, and actionable user stories that guide development efforts.Key Responsibilities:Designing user-focused IVR experiences for both speech and DTMF applications.Collecting and analyzing business and user requirements for IVR applications.Creating comprehensive call flows for IVR experiences based on speech and DTMF inputs.Drafting design specifications and documentation to support IVR implementations.Collaborating with Product Owners to enhance and refine voice user experiences.Developing user stories for developers and speech scientists to realize design concepts.Assisting speech scientists in grammar design and tuning processes.Conducting usability tests and interpreting results to enhance IVR performance.Optimizing IVR applications to improve recognition accuracy and overall user experience.Effectively communicating design rationale and methodologies to stakeholders.

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Senior Voice User Interface (VUI) Designer

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Full-time|On-site|Los Angeles

The Senior Voice User Interface (VUI) Designer is a pivotal role dedicated to the development of seamless and user-centric voice experiences for Interactive Voice Response (IVR) applications, spanning both speech and DTMF channels. This position takes ownership of designing call flows and engaging conversational interactions, ensuring our IVR solutions are intuitive, impactful, and aligned with organizational objectives.In this role, you will collaborate closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. You will serve as the critical link between customer experience design and technical execution, translating requirements into precise call flows, design specifications, and user stories that guide development and optimization efforts.Key Responsibilities:Designing user-focused IVR experiences for both speech and DTMF applications.Gathering and analyzing user and business requirements for IVR solutions.Crafting comprehensive call flows for speech and DTMF-based systems.Developing detailed design specifications and documentation for IVR execution.Partnering with Product Owners to enhance voice user experiences.Writing user stories for developers and speech scientists to implement your designs.Providing support to speech scientists in grammar design and tuning processes.Conducting usability testing and analyzing feedback to enhance IVR performance.Optimizing IVR applications to improve recognition accuracy and overall user experience.Effectively communicating design rationale and methodologies to various stakeholders.

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The Senior Voice User Interface (VUI) Designer plays a crucial role in crafting user-friendly voice experiences for Interactive Voice Response (IVR) applications that utilize both speech and DTMF (Dual-Tone Multi-Frequency) channels. This position is responsible for designing intuitive call flows and conversational interactions, ensuring that IVR solutions are efficient, easy to navigate, and aligned with overarching business objectives.This role requires close collaboration with Product Owners, IVR Engineers, Application Architects, and speech scientists. It serves as a bridge between customer experience design and technical implementation, transforming requirements into well-defined call flows, design specifications, and user stories that direct development and refinement efforts.Key Responsibilities:Develop user-centric IVR designs for speech and DTMF applications.Collect and analyze business and user requirements for IVR systems.Design comprehensive call flows for IVR experiences utilizing speech and DTMF.Produce detailed design specifications and documentation for IVR implementations.Work alongside Product Owners to enhance and perfect voice user experiences.Draft user stories for developers and speech scientists to bring designs to life.Assist speech scientists with grammar design and tuning processes.Conduct usability tests and evaluate results to enhance IVR performance.Optimize IVR applications to improve recognition accuracy and overall user experience.Effectively communicate design reasoning and methodologies to stakeholders.

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Senior Voice User Interface (VUI) Designer

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Full-time|On-site|New York

The Senior Voice User Interface (VUI) Designer plays a pivotal role in crafting user-friendly and engaging voice experiences for Interactive Voice Response (IVR) applications, utilizing both speech recognition and DTMF (Dual-Tone Multi-Frequency) inputs. This position is integral in designing seamless call flows and conversational interactions, ensuring IVR solutions are user-centric, efficient, and aligned with strategic business objectives.In this role, collaboration is key. You will work alongside Product Owners, IVR Engineers, Application Architects, and linguistics experts. Your expertise will help bridge the gap between customer experience design and technical execution by transforming complex requirements into coherent call flows, detailed design specifications, and user stories that inform development efforts.Key Responsibilities:Develop user-centered IVR designs that leverage both speech and DTMF technology.Collect and analyze business and user requirements for IVR applications.Design comprehensive call flows for speech and DTMF-driven IVR experiences.Produce detailed design specifications and documentation for IVR implementations.Work closely with Product Owners to enhance and refine voice user experiences.Draft user stories that guide developers and speech scientists in executing design concepts.Assist speech scientists with grammar design and tuning processes.Conduct usability tests and evaluate outcomes to enhance IVR performance.Optimize IVR applications for improved recognition accuracy and user satisfaction.Articulate design rationale and methodologies to stakeholders effectively.

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