About the job
About Oldcastle Building Envelope
Oldcastle Building Envelope (OBE) supplies architectural glass and building products used in projects ranging from New York City high-rises to hospitals and stadiums in Dallas. The company’s work appears in libraries at major universities and in innovative retail spaces. With more than 6,500 employees across 80+ manufacturing and distribution sites in five countries, OBE’s teams help shape how people live, work, heal, learn, and play. Explore some of OBE’s projects here.
Role Overview: Will Call Customer Service Representative
Based in Denver, the Will Call Customer Service Representative serves as the primary contact for C. R. Laurence clients. This position focuses on delivering strong customer service and solutions, drawing on a broad knowledge of OBE’s product line. The role supports both internal and external customers and includes general administrative tasks.
Daily interactions with customers make this role the face of OBE at the Denver location. The position requires handling requests and questions in person and by phone, ensuring each customer receives a positive and distinctive experience.
Key Responsibilities
- Provide customer service to C. R. Laurence clients at the Will Call counter
- Offer product information and solutions based on a comprehensive understanding of OBE’s offerings
- Support both internal and external customers
- Perform general administrative duties as needed
- Represent the company through daily customer interactions

