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Working Student - Forward Deployed Engineer (m/f/d)

praxipalBerlin
On-site Part-time

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Experience Level

Entry Level

Qualifications

ResponsibilitiesLead the technical onboarding process for new customers, guiding them from initial deployment to stable, productive usage. Tailor and configure Luna to meet the unique environments, workflows, and requirements of different medical practices. Serve as the primary technical contact for customers, addressing any unexpected issues they encounter. Assist in diagnosing and resolving production issues, ensuring that lessons learned lead to effective, long-term solutions.

About the job

At praxipal, we are on a mission to revolutionize healthcare administration through AI. Our innovative platform addresses the critical shortage of medical personnel by empowering medical assistants to focus on patient care rather than administrative tasks.

Meet Luna, our AI receptionist that has transformed patient communication for over 100 medical practices by automating phone calls and streamlining workflows. As we expand Luna's capabilities to encompass complete patient communication across multiple channels, we aim to automate all administrative processes in medical settings, seamlessly integrating with existing systems.

Supported by prominent investors, we are among the fastest-growing healthtech startups in Germany. Our diverse team brings experience from industry leaders such as Palantir, Amazon, and SAP, as well as top academic institutions like the University of Cambridge.

We are seeking a dedicated Working Student for the role of Forward Deployed Engineer to take technical ownership of key customer deployments.

About praxipal

praxipal is at the forefront of AI-driven healthcare solutions, dedicated to enhancing the efficiency of medical practices. With a strong backing from top European investors, we are rapidly expanding our innovative services to ensure that healthcare professionals can devote more time to patient care and less to administrative burdens.

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