Provider Success Manager at UTR Sports | Remote Australia

Join Our Dynamic Team!UTR Sports is on the lookout for a proactive and results-oriented Provider Success Manager to cultivate and enhance relationships with our esteemed providers, clubs, and academies across the East Region globally. As our Provider Success Manager, you will play a pivotal role in ensuring client satisfaction and retention while expanding UTR Sports' footprint by empowering our partners to grow their events and fully leverage UTR Sports' innovative platforms.This position is crucial in driving revenue targets, renewals, and overall client success in your designated region. You will work closely with the East Regional Manager, the International Director, and other essential stakeholders to support their objectives, guaranteeing that UTR Sports' cutting-edge solutions, including UTR rating systems for tennis and pickleball, deliver continuous value and foster success for their organizations. This role reports directly to the East Regional Manager.What We SeekWe are searching for an enthusiastic bilingual professional (English and Chinese) based in Australia, with a strong focus on building and nurturing client relationships. The ideal candidate will possess experience in account management, customer success, or provider services, along with a demonstrated history of achieving revenue and retention goals.Your primary responsibility will be managing a portfolio of clients, steering their growth and success while also meeting individual revenue and renewal KPIs.Key Responsibilities:Client Relationship ManagementDevelop and strengthen relationships with Tennis Australia in the clubs and academies domain.Enhance relationships with a designated set of providers, clubs, and academies in your assigned region.Act as the main point of contact for clients, ensuring they derive maximum value from UTR Sports' platforms and tools.Drive client engagement by assisting providers in event growth, operational improvements, and achieving their success metrics.Build long-term partnerships through exceptional communication, proactive support, and continuous client education.Growth & Revenue GenerationMeet individual revenue goals through account renewals and identifying growth opportunities via upsells and cross-sells.Create strategies to enhance business within existing accounts, concentrating on increasing participation in UTR Sports-supported events.Ensure effective execution of event strategies and promotions in partnership with clients to boost participation and revenue.Regularly evaluate client needs and offer tailored solutions that drive revenue growth.Client Retention & SatisfactionCollaborate closely with clients to guarantee high levels of satisfaction and success utilizing UTR Sports’ products.Monitor and track key performance indicators (KPIs) related to client satisfaction and success metrics.

As an integral part of the ShipBob team, you will...Embrace an Ownership Mentality: We foster continuous learning and innovation. You will tackle real challenges, devise impactful solutions, and achieve results that drive success for ShipBob and our merchants, as well as your own professional advancement. If you're prepared to engage in the most significant work of your career, this is your opportunity.Collaborate with Colleagues and Leaders: At ShipBob, our leaders are approachable, feedback circulates freely, and everyone, irrespective of title or role, steps forward to assist when necessary. We hold each other to high standards because we trust one another to fulfill them. This blend of transparency and mutual respect makes our work feel valuable.

Role overview LivePerson, Inc. is seeking a Customer Success Manager based in Australia. The position centers on building lasting client relationships and guiding customers as they adopt and expand their use of LivePerson’s solutions. The main objective is to help clients achieve value from the products and maintain their satisfaction over time. What you will do Support new clients during onboarding, ensuring a smooth start with LivePerson’s offerings Develop and maintain strong connections with existing customers Collaborate with teams across the company to address client needs and deliver reliable service Assist clients in using LivePerson’s solutions to reach their business objectives and drive growth Collaboration This role involves working closely with colleagues from various departments to provide comprehensive support and make sure clients have the resources needed for success.

About Filigran Filigran launched in October 2022 with a focus on proactive cyber threat management. The company builds open-source tools that help organizations spot security vulnerabilities and anticipate threats. Today, over 6,000 public and private organizations worldwide rely on Filigran’s solutions. Role Overview: Senior Customer Success Manager (Australia, Remote) The Senior Customer Success Manager will join the Customer Success Team to support clients throughout Australia. This remote role centers on strengthening customer satisfaction and guiding organizations as they use Filigran’s products. The position works closely with support, engineering, and product teams to ensure technical solutions meet business needs. Acting as a trusted advisor, the Senior Customer Success Manager helps customers achieve their goals with Filigran. Main Responsibilities Oversee the full customer lifecycle, including onboarding, adoption, training, and renewals. Build and maintain strong relationships with customers in the Australian market. Work with the Sales team to identify and pursue upsell and cross-sell opportunities. Coordinate with internal teams to resolve customer issues quickly and effectively. Collaborate with Customer Support Engineers to provide clear communication and timely responses to support tickets. Collect and share customer feedback to help improve products and services. Track success metrics and use data to inform customer engagement strategies. Collaboration and Reporting Report directly to the Head of Customer Success, based in the United States. Work closely with Customer Support Engineers, Sales, Product, and Engineering teams. Partner with regional teams to support a diverse range of customers. Engage across departments to maintain high customer satisfaction and retention. What We Look For At least 3 years of experience in Customer Success, Account Management, or a similar client-facing role in SaaS or technology. Demonstrated ability to build customer relationships and drive positive outcomes.

About IntellectIntellect is a premier global mental health technology company operating in over 100 markets worldwide. We collaborate with employers, insurers, and government entities to provide comprehensive coaching, counselling, and therapy services throughout Australia.As we expand our Employee Assistance Program (EAP) provider network, we are seeking skilled coaches, counsellors, and psychologists. Whether you are looking to enhance your private practice or pursue a full-time career, Intellect offers the flexibility you need to align with your lifestyle.Why Join Our Team?Flexible employment models: freelance, contracted, part-time, or full-time — allowing you to maintain your own client roster while growing with Intellect.Attractive compensation and benefits.Minimal administrative responsibilities — we take care of scheduling, billing, and client matching.Regular supervision and Continuing Professional Development (CPD) provided.Diverse clientele, ranging from local employees to global Fortune 500 companies.Additional opportunities for involvement in the Critical Incident Stress Programme (CISP), webinars, in-person seminars, and clinical leadership.Your RoleDeliver one-on-one telehealth and/or onsite coaching, counselling, or therapy.Conduct the CISP (Critical Incident Stress Programme) either virtually or in person as required.Facilitate webinars and in-person seminars (optional).Support employee wellbeing by addressing stress and resilience.Collaborate with Intellect’s clinical team to enhance EAP programs.QualificationsEssential QualificationsCounsellors:Master’s degree in Counselling or Counselling Psychology.Current membership/registration with one of the following:Australian Counselling Association (ACA)Psychotherapy & Counselling Federation of Australia (PACFA)1–3 years of supervised counselling experience.Clinical Psychologists:Master’s degree in Clinical Psychology from an APAC-accredited program.General registration with AHPRA (Psychology Board of Australia).Preferred Area of Practice Endorsement in Clinical Psychology (or in progress through a Registrar Program).1–3 years of supervised clinical practice.Preferred QualificationsExperience working with First Nations / Aboriginal & Torres Strait Islander communities.Background in managerial or leadership support (e.g., coaching managers, HR advisory).Prior experience in EAP or workplace counselling.Fluency in additional languages.Willingness to conduct occasional onsite sessions.Eligibility to obtain a Medicare provider number (not mandatory, but preferred).

Join Amer Sports as an Assistant Store Manager and play a vital role in leading our retail team to deliver exceptional customer experiences. In this dynamic position, you will assist in managing store operations, driving sales, and fostering a positive work environment that encourages team collaboration and growth.

Join Intellect Care as a Clinical Provider and engage in a collaborative process aimed at guiding, exploring, and resolving personal, social, or psychological issues. Our counselling services empower clients with essential tools and techniques to bolster their mental health. Through psychotherapy, we help individuals identify and transform unhelpful thought patterns and behaviors that may hinder their quality of life, addressing moderately severe mental health challenges. Each session typically lasts up to 60 minutes.Why Join Us?Become a vital part of our dedicated network of Clinical Psychologists and Counsellors committed to enhancing accessibility to high-quality mental health care. At Intellect, you’ll discover a nurturing community focused on uplifting lives and assisting clients in overcoming personal hurdles.What You'll DoDeliver personalized telehealth or onsite mental health support to Intellect’s clients.Manage a diverse range of clinical cases including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more.Collaborate with our internal clinical team to refine our platform and client programs.

Join NRMA as a Technical Roadside Service Provider in Adelaide, South Australia, where you will play a crucial role in assisting motorists in need. In this entry-level position, you will receive comprehensive training and support to develop your technical skills and provide exceptional service to our members. Your responsibilities will include diagnosing vehicle issues, providing on-site assistance, and ensuring customer satisfaction. If you are passionate about helping others and willing to learn, we invite you to apply!

About IntellectIntellect is a pioneering mental health technology company operating in over 100 markets globally. We collaborate with employers, insurance providers, and government agencies to deliver comprehensive coaching, counseling, and therapy services throughout Australia.As part of our growth initiative, we are enhancing our Employee Assistance Program (EAP) provider network by recruiting qualified coaches, counselors, and psychologists. Whether you are looking to complement your existing private practice or pursue a dedicated full-time career, Intellect provides the flexibility to accommodate your professional lifestyle.Why Join Us?Various employment models: freelance, contracted, part-time, or full-time, allowing you to keep your own client base while growing with us.Attractive compensation packages and benefits.Reduced administrative responsibilities — we manage scheduling, billing, and client matching.Ongoing supervision and Continuing Professional Development (CPD) provided.Diverse clientele, ranging from local employees to global Fortune 500 companies.Additional engagement opportunities: CISP (Critical Incident Stress Program), webinars, in-person seminars, and clinical leadership roles.Your RoleConduct one-on-one telehealth and/or onsite coaching, counseling, or therapy-style consultations, strictly providing general advice (not treatment).Implement CISP (Critical Incident Stress Program) services remotely or onsite as required.Facilitate webinars and in-person seminars (optional).Assist employees in enhancing their wellbeing, managing stress, and building resilience.Collaborate with Intellect’s internal clinical team to refine EAP offerings.Qualifications RequiredCounselors & Clinical PsychologistsCounselors:Master’s degree in Counseling, Counseling Psychology, or Social Work.Active registration/membership with one of the following organizations:ACA (Australian Counseling Association)PACFA (Psychotherapy & Counseling Federation of Australia)AASW (Australian Association of Social Workers)1–3 years of supervised counseling practice (internship experience counts towards licensure).Clinical Psychologists:Master’s in Clinical Psychology from an accredited APAC program.General registration with AHPRA (Psychology Board of Australia).Area of Practice Endorsement in Clinical Psychology preferred or in progress via Registrar Program.1–3 years of supervised clinical experience (internship counts if part of accredited licensure pathway).Preferred QualificationsExperience with First Nations/Aboriginal & Torres Strait Islander communities.Background in managerial or leadership roles (e.g., coaching managers, HR advisory).Previous experience in EAP or workplace counseling.Fluency in multiple languages.Willingness to conduct occasional onsite sessions.Ability to pass a Police Check and/or Working With Children Check.

About IntellectIntellect is a pioneering global mental health technology company, operating in over 100 markets worldwide. We collaborate with employers, insurers, and government entities to provide comprehensive coaching, counseling, and therapy services throughout Australia.As we expand our Employee Assistance Program (EAP) provider network, we are seeking dedicated coaches, counselors, and psychologists. Whether you aim to enhance your private practice or embark on a full-time career, Intellect offers the flexibility to accommodate your lifestyle.Why Join Us?Variety of employment models, including freelance, contracted, part-time, or full-time, allowing you to maintain your own client base while growing with Intellect.Attractive compensation packages and benefits.Minimal administrative responsibilities, as we manage scheduling, billing, and client matching.Regular supervision and Continuing Professional Development (CPD) opportunities.Access to a diverse clientele ranging from local employees to regional and global Fortune 500 companies.Additional opportunities, including the Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.What You’ll DoDeliver one-on-one telehealth and onsite coaching, counseling, or therapy services.Facilitate the CISP as required, either virtually or onsite.Optionally conduct webinars and in-person seminars.Support employees in enhancing their wellbeing, managing stress, and building resilience.Collaborate with Intellect’s internal clinical team to enhance EAP programs.

About IntellectIntellect is a pioneering global mental health technology company, making a positive impact in over 100 markets worldwide. We collaborate with employers, insurers, and governmental bodies to provide coaching, counseling, and therapeutic services throughout Australia.As we broaden our Employee Assistance Program (EAP) provider network, we are seeking dedicated coaches, counselors, and psychologists. Whether you aim to enhance your private practice or embark on a full-time career with us, Intellect offers an adaptable work environment to suit your lifestyle.Why Join Us?Flexible employment options: freelance, contracted, part-time, or full-time, allowing you to maintain your own client base while growing with Intellect.Attractive compensation packages and enticing benefits.Minimal administrative responsibilities – we manage scheduling, billing, and client matching.Regular supervision and Continuing Professional Development (CPD) opportunities included.Diverse clientele, ranging from local employees to global Fortune 500 organizations.Additional opportunities such as the Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Your RoleProvide one-on-one telehealth and/or onsite coaching, counseling, or therapy sessions.Deliver CISP (Critical Incident Stress Program) services either virtually or in-person as required.Facilitate webinars and in-person seminars (optional).Support employees in enhancing their wellbeing, managing stress, and building resilience.Collaborate with Intellect’s internal clinical team to refine and enhance EAP programs.RequirementsEssential QualificationsCounselors:Master’s degree in Counseling or Counseling Psychology.Active membership/registration with one of the following organizations:ACA (Australian Counselling Association)PACFA (Psychotherapy & Counseling Federation of Australia)1-3 years of supervised counseling experience (internship counts if part of licensure pathway).Clinical Psychologists:Master’s degree in Clinical Psychology from an APAC-accredited program.General registration with AHPRA (Psychology Board of Australia).Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program).1-3 years of supervised clinical practice (internship counts if accredited/licensure pathway).Desirable QualificationsExperience working with First Nations / Aboriginal & Torres Strait Islander communities.Background in managerial or leadership support (e.g., coaching managers, HR advisory).Prior experience in EAP or workplace counseling.Proficiency in additional languages.Willingness to accommodate occasional onsite sessions.Preparedness for a Police Check and/or Working With Children Check (not mandatory, only if requested by clients).

Join intellecthq, a pioneering company dedicated to transforming healthcare through innovative solutions. We are seeking a Clinical Provider to support our remote operations in Tasmania, Australia. In this role, you will be responsible for providing exceptional clinical care, collaborating with a dynamic team, and making a significant impact on our clients' health journeys.

Hello, we are TechnologyAdvice.At TechnologyAdvice, we are dedicated to assisting B2B technology buyers navigate the complexities and risks associated with the purchasing process. We serve as a reliable source of information for tech buyers, providing guidance and fostering connections between our clients and the industry's leading business technology providers.Based in Nashville, Tennessee, we operate as a remote-first organization with over 20 digital publications and a global workforce of more than 200 team members across the US, UK, Singapore, Australia, and the Philippines. Our company has consistently been recognized as one of America's fastest-growing private companies by Inc. and as a top workplace in Tennessee. We emphasize hard work while also fostering a fun environment through monthly virtual events, recreational Slack channels, and the occasional costume party led by our CEO.All positions are open to remote work unless specified otherwise.Your RoleAs an Account Manager/Director, your primary goal will be to meet or surpass sales targets within a designated set of enterprise and mid-market accounts. Utilizing a consultative sales approach, you will take ownership of the entire sales cycle, engage with senior decision-makers, thoroughly understand their challenges, share your past successes, provide industry insights, and effectively pitch and close relevant solutions from TechnologyAdvice’s portfolio of B2B marketing products and services, including brand-to-demand activations, lead generation, advertising, content creation via StudioA, and events.While you will be responsible for achieving your own quota, you will benefit from outstanding support and collaboration from TechnologyAdvice’s senior leadership, client success and delivery teams, StudioA, Deal Desk, sales enablement, SDRs, and the broader organization.Location: Australia

We invite applications for a prestigious PhD scholarship aimed at creating safer sporting communities that span both rural and urban settings across Australia. This innovative research opportunity is an integral part of our commitment to promoting inclusivity and safety in sports, empowering athletes and communities alike.

Role Overview Amer Sports is looking for a Store Manager to oversee daily operations at its Chatswood location in New South Wales. This position guides a team in delivering strong sales results and high standards of customer service. What You Will Do Supervise all aspects of store operations Lead and develop a team of staff members Promote a collaborative and high-performing work culture Implement strategies to improve sales and store performance Ensure customers receive attentive and knowledgeable service About Amer Sports Amer Sports is a global company known for sports equipment and apparel. The Chatswood store serves customers across New South Wales with a commitment to quality and service.

About IntellectIntellect is a premier global mental health technology company, serving over 100 markets worldwide. We collaborate with employers, insurers, and governmental entities to provide comprehensive coaching, counseling, and therapy services throughout Australia.As we broaden our Employee Assistance Program (EAP) provider network, we are on the lookout for passionate coaches, counselors, and psychologists. Whether you seek to enhance your private practice or embark on a full-time career, Intellect provides the flexibility to align with your personal lifestyle.Why Join Our Team?Flexible employment options: freelance, contracted, part-time, or full-time, allowing you to maintain your own client base while growing with Intellect.Attractive compensation and benefits.Minimal administrative responsibilities — we take care of scheduling, billing, and client matching.Regular supervision and Continuing Professional Development (CPD) opportunities included.Diverse clientele, including local employees and regional/global Fortune 500 companies.Additional opportunities: participate in our Critical Incident Stress Programme (CISP), webinars, in-person seminars, and clinical leadership roles.We embrace inclusivity and diversity, welcoming professionals from all backgrounds and fostering a sense of belonging and representation within our global community.Your ResponsibilitiesConduct 1:1 telehealth and/or onsite coaching, counseling, or therapy-style consultations, providing general advice only (not treatment).Deliver the CISP (Critical Incident Stress Programme) either virtually or onsite as required.Facilitate optional webinars and in-person seminars.Support employees in enhancing their wellbeing, stress management, and resilience.Collaborate with Intellect’s internal clinical team to enhance EAP programs.

Role overview The Assistant Store Manager at Amer Sports in Chadstone, Victoria works closely with the Store Manager to keep the store running smoothly. This position involves supporting daily operations, guiding the team, and helping to maintain a friendly and welcoming retail environment. What you will do Assist the Store Manager in leading and motivating staff Contribute to reaching sales targets and tracking store results Help ensure daily tasks are completed and company standards are met Encourage excellent customer service and a positive experience for shoppers Location This role is based in Chadstone, Victoria, Australia.

Join Intellect, a pioneering global leader in mental health technology, operating in over 100 markets worldwide. We collaborate with employers, insurers, and government entities to provide comprehensive coaching, counseling, and therapy services throughout Australia.As we expand our Employee Assistance Program (EAP) provider network, we are seeking dedicated coaches, counselors, and psychologists. Whether you're looking to enhance your private practice or embark on a full-time career, Intellect offers the flexibility to accommodate your lifestyle.Why You Should Join Us:Flexible employment options: freelance, contracted, part-time, or full-time, allowing you to maintain your private client base while growing with Intellect.Attractive compensation package and benefits.Reduced administrative workload — we manage scheduling, billing, and client matching.Regular professional supervision and Continuing Professional Development (CPD) opportunities included.A diverse clientele ranging from local employees to prestigious regional and global Fortune 500 companies.Additional opportunities include involvement in the Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Your Responsibilities:Provide one-on-one telehealth or onsite coaching, counseling, or therapy consultations, offering general advice (not treatment).Deliver the Critical Incident Stress Program (CISP) either virtually or onsite as required.Facilitate optional webinars and in-person seminars.Support employee wellbeing, stress management, and resilience building.Collaborate with Intellect’s internal clinical team to enhance EAP programs.

Join Intellect, a pioneering global leader in mental health technology, operating across over 100 markets worldwide. We collaborate with employers, insurers, and government entities to provide top-tier coaching, counselling, and therapeutic services throughout Australia.As we expand our Employee Assistance Program (EAP) provider network, we are seeking dedicated coaches, counsellors, and psychologists. Whether you aim to enhance your private practice or embark on a full-time career, Intellect offers the flexibility to accommodate your lifestyle.Why Choose Intellect?Multiple employment options: freelance, contracted, part-time, or full-time, allowing you to maintain your private clientele while growing with Intellect.Attractive compensation packages and benefits.Low administrative workload — we manage scheduling, billing, and client matching for you.Regular supervision and opportunities for continuing professional development (CPD) are included.Diverse clientele ranging from local employees to global Fortune 500 companies.Additional opportunities to engage in CISP (Critical Incident Stress Programme), webinars, in-person seminars, and clinical leadership roles.

Join Intellect as a Clinical Provider!Intellect is a premier global mental health technology company operating in over 100 markets worldwide. We collaborate with employers, insurance providers, and government entities to provide innovative coaching, counseling, and therapy services throughout Australia.As we expand our Employee Assistance Program (EAP) provider network, we are seeking dedicated coaches, counselors, and psychologists. Whether you are looking to augment your private practice or embark on a full-time career, Intellect offers the flexibility to accommodate your lifestyle.Why Choose Intellect?Flexible employment options: freelance, contracted, part-time, or full-time — allowing you to maintain your own client base while growing with us.Attractive compensation and benefits package.Minimal administrative duties — we take care of scheduling, billing, and client matching.Regular supervision and continuous professional development (CPD) opportunities provided.Diverse clientele ranging from local employees to global Fortune 500 companies.Additional opportunities available: Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Your Role:Conduct 1:1 telehealth and/or onsite coaching, counseling, or therapy consultations, providing general advice only (not treatment).Deliver CISP virtually or onsite as required.Facilitate webinars and in-person seminars (optional).Assist employees in enhancing wellbeing, managing stress, and building resilience.Collaborate with Intellect’s internal clinical team to enhance EAP programs.