Role overview Monks seeks a Delivery Lead in São Paulo to coordinate project delivery from kickoff to completion. The position involves managing schedules, keeping teams aligned, and ensuring each project meets quality expectations at every stage. What you will do Oversee project delivery, making sure results align with client requirements and established standards Collaborate with cross-functional teams to keep work moving forward Track progress and resolve challenges quickly to avoid delays Promote a culture where quality and accountability are priorities throughout the project lifecycle Location This role is based in São Paulo.

Join our dynamic team at Monks as a Support Analyst, where you will play a crucial role in providing exceptional support to our clients. You will be responsible for troubleshooting issues, assisting in the resolution of technical problems, and ensuring a seamless user experience. If you are passionate about technology and enjoy helping others, this position is perfect for you.

Join our dynamic team at Monks as a Backend Specialist! We are looking for a talented individual passionate about backend development and eager to contribute to innovative projects. You will work collaboratively with cross-functional teams to design, implement, and maintain backend systems that power our applications. If you thrive in a fast-paced environment and are excited about leveraging technology to solve complex problems, we want to hear from you!

Join our innovative team at Monks as a Frontend Engineer, where you will play a crucial role in developing dynamic and visually appealing web applications. Your expertise in JavaScript, HTML, and CSS will help us create seamless user experiences. This is an opportunity to work in a collaborative environment, pushing the boundaries of technology to deliver high-quality solutions for our clients.

Role Overview oscilar is looking for a Technical Account Manager based in Brazil. This fully remote role centers on supporting clients and helping them get the most from oscilar’s products and services. What You Will Do Act as the main point of contact for assigned clients Manage ongoing client relationships and address their technical needs Troubleshoot technical issues as they arise Provide product training to client teams Facilitate clear communication between clients and oscilar’s engineering team Work Location This position is fully remote within Brazil. Work from anywhere while supporting clients across the country.

Join our innovative team at Monks as a Fullstack Engineer, where you will have the opportunity to craft dynamic and responsive web applications. In this role, you will leverage your expertise in both front-end and back-end technologies to create seamless user experiences and scalable solutions.We are looking for a passionate developer who is eager to collaborate with cross-functional teams, embrace new challenges, and contribute to exciting projects that drive our company's success.

Monks seeks a Payroll Specialist in São Paulo to manage payroll operations and contribute to a culture of inclusion. The team places a strong emphasis on supporting women in the workforce and making diversity a daily practice. Role overview This position centers on accurate payroll management while also playing an active part in company efforts to empower women. Collaboration with colleagues is key to maintaining an environment where everyone feels included and valued. What you will do Oversee payroll processes to ensure accuracy and compliance with regulations Support company initiatives that advance and empower women Work closely with team members to foster an inclusive workplace Commitment to inclusion Monks is dedicated to creating a space where all employees, especially women, have opportunities to thrive and grow professionally.

At Miray Group, we’re not just another FinTech company; we are on a mission to reshape the financial landscape. Our innovative banking solutions and state-of-the-art digital asset products are transforming the way individuals interact with money.We seek professionals who wish to make a significant impact, are comfortable with ambiguity, and are willing to take calculated risks that lead to substantial rewards. Our culture is characterized by bravery, intense focus, high aptitude, and a touch of playfulness. If you thrive in an environment that demands high accountability and possess a start-up mentality with a knack for savvy industry solutions, you will thrive here.Join us to make a real difference and be part of a transformation that changes how society manages money and wealth.POSITION OBJECTIVEWe are in the process of establishing a new Electronic Money Institution (EMI) in Brazil. We are looking for a highly experienced and technically proficient individual to take on the role of Technical Integrations Manager, specializing in compliance, regulatory matters, and payments. This essential role will act as the liaison between our local technology operations and the crucial regulatory requirements in Brazil, with a strong emphasis on the national payments ecosystem. The selected candidate will ensure that our platform's design and documentation comply with all standards set by BACEN, especially regarding payment operations and technical compliance.KEY RESPONSIBILITIESAct as the official Technical Integrations Manager for BACEN during inquiries, inspections, and license maintenance.Oversee and validate that our Brazil EMI’s technology operations, infrastructure, and integrations (including PIX) comply with regulatory standards.Ensure that safeguarding, reconciliation, transaction traceability, and audit logs fully align with BACEN regulations.Confirm LGPD compliance for data residency and protection protocols.Review and maintain necessary technical documentation, architecture diagrams, and compliance evidence for regulatory submissions and audits.Serve as the local expert on payments, ensuring precise communication with BACEN and our partners.Collaborate with the Brazil MLRO and Operations Director to prioritize compliance-related technology objectives, while aligning with the Global CTO and engineering teams.Leadership & Global AlignmentWork closely with the local Brazil EMI Compliance Officer to identify and address all compliance-related technology requirements.Align functionally with the Global CTO and global engineering teams, ensuring local technical solutions integrate smoothly with the global platform architecture.

We are seeking a talented DevOps Engineer to join our dynamic team at Monks in Brazil. In this role, you will be responsible for developing and managing our infrastructure, automating processes, and ensuring seamless operations of our software delivery pipeline. You will work closely with development teams to enhance the performance and reliability of our applications.

At Monks, we value your privacy and security. We will never ask for payment or bank account information during the recruitment process. As we expand our talented teams, please remain vigilant against fraudulent job postings that may misuse our name. Protect your personal information throughout the hiring process. While we may reach out to prospective candidates via LinkedIn, we request that all applications be submitted through our official website (monks.com/careers).Role & ResponsibilitiesCollaborate within a dedicated client team to edit and animate engaging campaign and social media content for a renowned (and confidential) brand.Create and animate titles, end cards, and accompanying graphics tailored for various platforms.Design and animate social media posts, producing original content from scratch and enhancing existing assets.Work closely with art directors to brainstorm creative solutions for clients.Collaborate with the creative team and production to comprehend project scope and objectives.Stay updated with the latest design and animation techniques.Adapt campaign assets, including logo and artwork preparation, retouching, and color grading.Perform light editing tasks as needed.Export and deliver files in accordance with specified requirements.Ensure compliance with guidelines, deadlines, and design standards.Follow internal workflows and processes diligently.Identify opportunities for workflow efficiencies and optimization across pipelines.

Monks prioritizes candidate safety throughout the hiring process. The company will never request payment or bank account details during recruitment. Be cautious of fraudulent job postings or communications that misuse the Monks name. Protect your personal information and apply only through the official careers page: monks.com/careers. The team may contact candidates via LinkedIn, but all applications must be submitted through the website. Role Overview The Senior Finance Coordinator (Affirmative Action for People with Disabilities) will support Monks' financial operations in Brazil. This role focuses on accurate financial reporting, compliance, and supporting both internal and external audits. What You Will Do Generate monthly, quarterly, and annual financial reports in line with IFRS standards. Analyze and summarize financial data to clearly present financial status. Verify the accuracy of accounting information. Prepare general accounting journal entries. Calculate and prepare Corporate Income Tax (CIT). Maintain and prepare balance sheets, including account reconciliations and accounting controls. Review payroll accounting records. Research and analyze technical accounting issues, assessing the impact of new regulations to ensure compliance. Draft and maintain accounting principles, policies, and procedures for timely and accurate reporting. Assist with internal and external audits, including support for tax audits. Manage Fixed Asset (FA) Controls. Prepare tax returns (ECD and ECF). Support system deployment and configuration. Take on other tasks assigned by management. Location This position is based in Brazil.

Are you passionate about ensuring software quality? Join our team as a Quality Assurance Engineer at Monks, where you will play a critical role in maintaining high standards in our software products. In this position, you will develop and execute test plans, identify defects, and work closely with the development team to resolve issues.Your attention to detail and problem-solving skills will be essential as you ensure our applications meet the highest quality standards. This is an exciting opportunity to contribute to innovative projects in a collaborative environment.

Join our dynamic team at Monks as a Senior Human Resources Business Partner (HRBP), where you will play a pivotal role in shaping our people strategy and driving organizational effectiveness. We seek a passionate HR professional committed to fostering a culture of engagement, inclusivity, and high performance.

Join our dynamic team at Monks as a Human Resources Business Partner (HRBP) where you will play a pivotal role in driving employee engagement and performance. In this strategic position, you will collaborate closely with leadership to align HR initiatives with business objectives, fostering a culture of continuous improvement and innovation.Your expertise will be essential in implementing effective HR strategies, managing talent acquisition, and supporting workforce development. We are looking for an individual who is passionate about people and dedicated to enhancing the employee experience.

Role Overview nuitee is hiring a Market Manager based in Brazil. This role focuses on expanding the company’s presence in the Brazilian market. The Market Manager leads strategic initiatives and works to drive growth by applying knowledge of local market trends and customer behavior. What You Will Do Guide and execute strategies to grow nuitee’s footprint in Brazil Apply expertise in local market dynamics and customer insights Work with teams across the business to shape and launch marketing plans that connect with target customers Location This position is based in Brazil.

Position Overview:The Technical Support Team Leader is responsible for the effective management of technical support operations, fostering communication among various internal teams (T2, R&D, Pro Services, Customer Services, etc.) throughout LATAM. This role also serves as a pivotal internal coordinator at Genetec, ensuring adherence to processes and engagement with stakeholders.Your Daily Responsibilities:Management of Technical Support OperationsTrack and assess team and individual performance metrics (KPIs), including Business Day Resolution (BDR), 1 Week DR, Customer follow-up, Customer Satisfaction (CSAT), etc.Promote a collaborative atmosphere within the team for support cases to ensure effective analytical methods are utilized.Provide support to key Genetec accounts.Transfer analytical and technical troubleshooting skills to support engineers for expedited case resolution.Proactively identify task conflicts and organizational changes based on evolving priorities.Manage escalations in collaboration with the Customer Experience (CX) Manager.Coordination of Escalations with R&D, T2, and Project ManagersAddress complex cases and high-priority customers.Distribute support resources effectively.Facilitate communication and activity coordination between Genetec's functional teams and customers (e.g., Product Management, R&D, Sales, and Sales Engineering) regarding SWAT tasks.Engage in risk and impact assessment and mitigation strategies.Provide technical feedback to product teams (IPG).Contribute actively to reducing SWAT Time to Resolution (TTR) through diligent follow-up.Team LeadershipAssist the CX Manager in assessing team and individual performance.Ensure adequate product knowledge within the team and recommend training and development actions (coaching, observation, mentoring).Participate in the recruitment process.Encourage team participation in regular meetings (stand-ups, retrospectives, grooming, etc.).Oversee training and onboarding of new team members on tools, systems, and procedures.Resolve interpersonal conflicts within the team.Dedicate time to mentoring support engineers.Support Practices and ProcessesEnsure comprehensive knowledge and application of all processes.Continuously seek improvements to processes for enhanced efficiency.Develop preventive and proactive service strategies.Champion best practices in the utilization of management and operational tools (CRM, SWAT, Five9, etc.).About You:Familiarity with Genetec products.Understanding of Genetec customer base.Proficiency in Windows operating systems.Knowledge of IP networking fundamentals.Expertise in low-latency electrical circuits.Experience with PC configuration and troubleshooting.General IT knowledge and skills.

Position Overview:As a Technical Support Specialist at Okendo, you will be instrumental in providing exceptional support and seamless integration of our innovative platform for Shopify brands. This role includes onboarding merchants, which necessitates front-end development skills on Shopify storefronts using HTML/Liquid, CSS, and JavaScript. You will be tasked with installing Okendo widgets, customizing features, and troubleshooting front-end issues. Your collaboration with team members, adherence to best coding practices, and contributions to documentation will be vital to your success in this position.Key Responsibilities:Technical Assistance:- Deliver prompt and effective support via chat and email to merchants during onboarding, after installation, and throughout ongoing maintenance.- Execute onboarding tasks for merchants, which involve front-end development on Shopify storefronts (HTML/Liquid, CSS, JavaScript).- Install and configure Okendo widgets on storefronts, including SEO enhancements and app integrations.- Carry out post-installation support and maintenance tasks for merchants.- Customize Okendo’s widgets, implement additional features, and resolve front-end bugs.- Adhere to Okendo's coding guidelines to ensure high-quality deliverables.- Maintain excellence in work quality for yourself and your colleagues.- Actively seek Okendo app reviews from satisfied clients.Team Collaboration:- Support fellow team members with inquiries and tasks when necessary.- Help maintain internal technical documentation.- Escalate issues to the appropriate teams as required.Product Insights and Market Awareness:- Work with the development team to relay customer feedback and recommend potential product improvements.- Stay updated on industry trends, best practices, and new technologies to offer innovative support to merchants.Cross-Departmental Support:- Engage in cross-functional projects aimed at enhancing customer experience and support efficiency.- Collaborate with sales and marketing teams to assist in technical aspects of pre-sales activities, including consultations and product demos.Empowering Okendo Merchants:- Actively participate in Okendo forums, webinars, and other channels to address common merchant queries, share insights and best practices, and foster a culture of trust and excellence.

Join yuno as a Technical Account Manager where you will be pivotal in building and maintaining strong client relationships. Your expertise will enable you to provide tailored technical solutions, ensuring customer satisfaction and success.

We are seeking a highly skilled Senior Project Manager to lead and manage complex projects from inception to completion. The ideal candidate will possess strong leadership abilities, exceptional communication skills, and a proven track record of delivering successful projects on time and within budget.