IT Support Specialist - Remote Night Shift

RemoteVA PH is seeking a talented IT Support Specialist to join our dynamic team. In this fully remote position, you'll provide exceptional technical support and troubleshooting services across various platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This role demands a strong understanding of cloud technologies, scripting abilities, and familiarity with IT ticketing systems. The ideal candidate is proactive, analytical, and excels in a fast-paced virtual environment.Key Responsibilities:Deliver technical support for Microsoft 365 and Google Workspace users.Diagnose and resolve issues in both QuickBooks Desktop and Online environments.Utilize NinjaRMM and ticketing tools (such as Gam Ninja) to monitor and address incidents.Develop and maintain IT scripts to enhance automation and optimize tasks.Manage IT support tickets, ensuring timely responses and resolutions within defined SLAs.Engage effectively via Microsoft Teams while upholding high service standards.Document troubleshooting procedures, solutions, and common issues to enrich the knowledge base.

Forward Financing, a leading financial technology firm based in Boston, Massachusetts, is on a mission to empower small businesses across America by unlocking the capital they need. With a dedicated team spread throughout the United States, Dominican Republic, and Canada, we are proud to be recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®. We are committed to investing in our employees, technology, and customer experience to ensure long-term success.As an Account Specialist - Inbound Support Representative, you will offer exceptional customer service to clients with inquiries about their funding while supporting our top-tier Account Servicing Department (ASD). This role requires collaboration across various departments to enhance customer satisfaction and operational efficiency.You will report to the ASD Support Manager and work alongside colleagues in our Santiago and Boston offices, delivering excellence in customer support.Key Responsibilities:Respond to inbound customer inquiries in both advanced English and Spanish, addressing balance inquiries, payoff information, and general payment assistance.Contribute to a high-performing, collaborative, and customer-focused culture that fosters enthusiasm and teamwork.Engage effectively with internal and external customers through various communication channels including phone, online, written, and face-to-face interactions.Assist with additional tasks within the ASD Support team, including document management, validation, and inbox management.Adapt to changes in a fast-paced environment and enjoy multitasking within an innovative workplace.Exhibit a positive and energetic demeanor when interacting with customers and partners, aligning with Forward Financing’s core values and principles.Participate in hands-on, one-on-one coaching for continuous development.Meet and surpass departmental key performance indicators and service level agreements.About You:Passionate: A proactive attitude with enthusiasm, optimism, and openness toward others.Empathetic: Ability to understand and relate to the feelings of others, handling interpersonal relationships with respect and care.

We are seeking a meticulous and skilled IT Support Specialist to enhance our remote team. If you are proficient in Windows operating systems and thrive on resolving intricate hardware and software challenges—from BIOS settings to managing Microsoft Entra ID—your expertise is welcome here.As our primary technical consultant, you'll be vital in keeping our team connected, secure, and efficient by overseeing our Microsoft Cloud framework and managing our array of Windows devices.Key ResponsibilitiesSystem Administration: Oversee Windows 10/11 environments, user profiles, permissions, and device settings.Cloud & Identity Management: Manage Microsoft 365 and Microsoft Entra ID (Azure AD), including MFA setups and Azure-joined device oversight.Advanced Troubleshooting: Utilize the Windows toolkit (PowerShell, DISM, SFC, Event Viewer) to identify and rectify OS and startup complications.Network Support: Diagnose IP configurations, DNS, VPN connectivity, and basic router/firewall challenges.Hardware & Peripherals: Conduct diagnostics on desktops/laptops (SSD/NVMe, BIOS/UEFI) and manage printer connections (spooler problems, driver installations).Software Excellence: Provide support for the complete Microsoft 365 suite (Outlook, Excel, Word), Dropbox, OneDrive, and web-based applications.Security First: Ensure endpoint protection, perform malware scans, and promote security best practices including phishing awareness.Technical RequirementsOperating Systems & CloudProficient in Windows 10/11 administration.Familiarity with Microsoft Entra ID (Azure AD) and basic Azure environments.Basic understanding of Windows Server environments.Networking & SecurityStrong grasp of TCP/IP, DNS, and VPN protocols.Knowledge of antivirus/endpoint protection and secure document handling.Diagnostic ToolkitExperience with command-line tools: CHKDSK, SFC, DISM, and Task Manager.Ability to analyze Event Viewer logs and Reliability Monitor data.Qualifications & ExperienceExperience: 2+ years in a dedicated IT Support or Help Desk position.Communication: Capability to convey technical concepts to non-technical individuals effectively.Problem Solving: A systematic approach to system diagnostics and data recovery.Education: CompTIA A+, Network+, or Microsoft Modern Desktop Administrator certification preferred.

Are you an innovative problem-solver with expertise in low-code and no-code platforms? RemoteVA PH is on the lookout for a dedicated AppSheet Technical Support Specialist to enhance our dynamic team! If you possess substantial experience in AppSheet development and have a passion for providing exceptional support and troubleshooting for intelligent business solutions, this role is tailor-made for you.Job Overview:In the capacity of an AppSheet Technical Support Specialist, you will be tasked with delivering technical guidance, support, and maintenance for our clients' AppSheet applications. You will work collaboratively with both developers and end-users to guarantee optimal application performance, data integrity, and user-friendliness.Key Responsibilities:Diagnose, maintain, and enhance existing AppSheet applicationsAssist end-users with technical challenges related to AppSheet and Google Sheets integrationOffer strategic recommendations for process improvements and automationFacilitate the deployment of updates, conduct testing of new features, and ensure data accuracyDocument issues, resolutions, and workflow modificationsCollaborate closely with team members and clients to fully understand requirements and provide effective supportQualifications:Demonstrated experience in AppSheet development and technical supportIn-depth knowledge of Google Sheets and data structure logicAdept analytical thinker and problem-solver with strong communication capabilitiesSelf-motivated with the ability to independently meet deadlinesExperience with international clients is advantageousTools You’ll Be Using:AppSheetGoogle SheetsBenefits:Working Schedule:Full-Time9 AM – 5 PM EST (Night shift for PH-based applicants)100% Work-from-HomeIf you are enthusiastic about low-code app development and enjoy tackling technical challenges, we are eager to connect with you!Apply now by sending your updated CV and portfolio to: mondilla.jay03@gmail.com

Are you an innovative problem-solver with a passion for low-code and no-code development platforms? RemoteVA PH is on the lookout for a dedicated AppSheet Technical Support Specialist to enhance our dynamic team! If you possess a strong background in AppSheet development and a desire to assist in troubleshooting and optimizing intelligent business solutions, this opportunity is tailor-made for you.Job Overview:In the role of AppSheet Technical Support Specialist, you will provide exceptional technical support, maintenance, and troubleshooting for our clients' AppSheet applications. Collaborating closely with developers and end-users, your objective will be to ensure seamless performance, data integrity, and user satisfaction.Key Responsibilities:Troubleshoot, maintain, and enhance existing AppSheet applications.Assist end-users with technical challenges related to AppSheet and Google Sheets integration.Offer suggestions for improvements and automation to enhance user experience.Help deploy updates, test new features, and guarantee data reliability.Document issues, solutions, and workflow adjustments comprehensively.Work collaboratively with team members and clients to gather requirements and provide effective support.

Join RemoteVA PH as a meticulous Donations Data Entry Specialist to aid our nonprofit client in accurately documenting financial contributions using LGL (Little Green Light), a donation management software akin to QuickBooks.Key Responsibilities: Efficiently input donation details into LGL while ensuring precision Regularly update and maintain donation records in Excel Provide assistance in addressing donor queries through phone and email Conduct follow-up calls when necessary Compile donation reports as needed

About InvestorFlow InvestorFlow develops CRM solutions designed for the alternative asset sector, built on Salesforce. Our digital portals help firms identify opportunities, manage relationships, and turn insights into action. The focus: productivity, transparency, and real results for clients. Role Overview: Technical Support Analyst (Entry Level) This position is based in Santiago de los Caballeros. The Technical Support Analyst role begins with the PATH (Professional Advancement Talent Hub) program, InvestorFlow’s structured pathway for early-career talent. The program includes in-depth training and mentorship, preparing participants to move into a full-time technical support position. What to Expect Start with comprehensive onboarding and training focused on technical and client support skills Receive ongoing mentorship from experienced team members Transition into a full-time Technical Support Analyst role upon successful completion of the program Who Should Apply Individuals with a technical background, whether from academic study, prior jobs, or self-guided learning People eager to apply technical knowledge in a client-facing environment Those interested in building a career in support, CRM, or the alternative asset technology sector

Join our dynamic team at Crewbloom as an Engagement Specialist, where your exceptional communication skills will shine. In this pivotal role, you will serve as the primary liaison for our health plan members, embodying the essence of our brand while providing invaluable support. Your mission is to cultivate meaningful relationships, enhance participation in health initiatives, and ensure that every member feels valued and understood.This role demands native-level English proficiency. While candidates with English as a second language are encouraged to apply, it is crucial to demonstrate a neutral, professional accent for effective communication with our diverse member base.Key ResponsibilitiesMember Outreach & Relationship Development: Implement phone engagement strategies that prioritize member retention through trustworthy and compassionate communication.Strategic Implementation: Design and execute customized engagement plans to boost member involvement in health plan benefits and wellness programs.Feedback Collection & Insight Analysis: Listen attentively to members to uncover challenges, gather feedback, and identify opportunities for enhancing our provider network and care delivery.Collaboration Across Functions: Partner with Marketing, Operations, and Clinical teams to ensure alignment of engagement strategies with company objectives.Issue Management: Act as the first point of contact for addressing member inquiries and complex issues with promptness and empathy.QualificationsLanguage Proficiency: Native English fluency is essential, along with outstanding verbal and written communication skills and a neutral accent.People Skills: A natural talent for building rapport quickly over the phone and handling sensitive discussions with patience and professionalism.No Specific Experience Required: Previous experience in the medical or healthcare industry is not necessary. We value your communication skills and ability to engage with people above all; we will provide the necessary industry training.Problem-Solving Attitude: Ability to think on your feet and resolve member inquiries while maintaining a positive demeanor.Organizational Ability: Proficient in managing outreach schedules and accurately documenting member interactions within a CRM or database.Technical and Work Environment Requirements:Internet Access: Reliable primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can sustain work during power outages.

Red Bull GmbH is hiring an Insights Specialist based in Santo Domingo. This position plays a key role in transforming data into clear recommendations for business decisions. The work centers on understanding market dynamics within the energy drink industry and guiding the company’s direction. Main responsibilities Analyze market trends and shifts in consumer behavior Monitor competitive activity to spot opportunities and risks Translate research findings into practical insights for marketing and brand teams Support strategic planning with data-driven recommendations Role impact This role keeps Red Bull’s marketing strategies informed and relevant. The Insights Specialist contributes to maintaining the brand’s leadership in the energy drink sector.

Role Overview One Park Financial is hiring a Health Specialist in Santo Domingo, Distrito Nacional, Dominican Republic. This role focuses on promoting health initiatives and supporting client wellness across our organization. What You Will Do Develop and implement health programs tailored to client needs Conduct health assessments to identify areas for improvement Share insights and recommendations to help enhance health outcomes

Are you a driven and self-starting professional with exceptional communication skills and a strong desire to excel in sales? Remote VA is actively searching for a Cold Calling Specialist to become a valuable member of our fully remote team. In this pivotal role, you will engage with potential clients, introduce our comprehensive range of services, and effectively generate leads through strategic cold calling techniques.Key Responsibilities: Initiate cold calls to prospective clients while articulating our services effectively. Utilize a provided script or customize your own approach to effectively connect with potential customers. Assess leads and collect pertinent information to uncover potential business opportunities. Ensure precise documentation of calls and client interactions within our CRM system. Collaborate closely with the sales team to formulate strategies that enhance outreach and conversion rates. Follow up with leads and arrange appointments for in-depth discussions. Track and evaluate performance metrics to refine calling strategies continuously. Requirements: Demonstrated experience in sales, cold calling, or telemarketing is essential. Outstanding verbal communication and interpersonal skills. Ability to establish rapport quickly and adeptly handle objections. Strong organizational skills coupled with effective time management capabilities. Experience with CRM software and lead management tools. A goal-oriented mindset with a fervor for meeting targets. Self-reliant and capable of working independently in a remote setting. Benefits:Enjoy the flexibility of a fully remote position, with the added benefit of a night shift schedule (Eastern Standard Time), and receive weekly pay for your contributions.

Job Title: Tax Filing SpecialistJoin our dynamic team at Remote VA as a Tax Filing Specialist! We are looking for a highly skilled and meticulous professional who excels in preparing and filing federal, state, and local tax returns for a diverse range of clients, including individuals and businesses. In this pivotal position, you will ensure strict compliance with tax laws and regulations while helping our clients enhance their tax strategies and meet all filing deadlines.Key Responsibilities:Prepare and submit precise federal, state, and local tax returns for individuals and businesses.Thoroughly analyze financial documents and information provided by clients.Ensure adherence to tax laws and regulations, staying informed about updates in tax codes.Engage with clients on tax-related inquiries and provide effective responses.Support clients with tax planning strategies to minimize liabilities and maximize deductions.Conduct thorough research on tax issues and prepare necessary documentation for tax audits.Collaborate with fellow accounting professionals to meet client needs effectively.Maintain meticulous records of tax filings and client communications.

Join RemoteVA PH as a Tenant Collections & Relations Specialist, where you will play a crucial role in fostering tenant communications, ensuring prompt rent collection, and enhancing overall tenant satisfaction. This position is tailored for a detail-oriented and professional individual who excels at managing payment follow-ups while cultivating positive relationships with our tenants.Key ResponsibilitiesFacilitate tenant relations through open and professional communication channels.Ensure timely rent and payment collections by performing consistent follow-ups.Utilize AppFolio and Asana to manage and track collections activities efficiently.Accurately record and update all payment-related data within the system.Address tenant concerns swiftly and collaborate with property managers when necessary.Identify and escalate any payment delays or issues that require management intervention.Support process enhancements aimed at improving collection efficiency and tenant satisfaction.

Join our innovative team at RemoteVA PH as a Construction Software Implementation Specialist. In this dynamic remote role, you will be responsible for the configuration, customization, and optimization of our construction project management software, ensuring effective internal operations and seamless project delivery.If you possess a keen eye for detail, are tech-savvy, and have a robust understanding of construction workflows, we would be excited to connect with you!Key Responsibilities Configure and customize construction software platforms (e.g., Buildertrend, JobTread) Import and organize vendor data, cost codes, budgets, and documentation Develop standardized templates for estimates, budgets, schedules, and reports Design and enhance internal workflows that align with project processes Organize and integrate digital project files within the system Collaborate with project teams to ensure the software mirrors real-world execution Maintain internal documentation and user guides outlining best practices

RemoteVA PH is on the lookout for a talented Construction Software Implementation Specialist who possesses extensive experience in setting up, configuring, and optimizing construction software solutions. This pivotal role is dedicated to enhancing our internal systems and designing workflows that ensure our construction project management platforms operate at peak efficiency, aligning seamlessly with the needs of various clients.The ideal candidate will be detail-oriented, technologically adept, and well-versed in construction project workflows, with the capability to connect software capabilities to real-world operational needs.Key Responsibilities- Configure and customize construction software platforms (such as Buildertrend and JobTread) to optimize internal operations and client-specific workflows.- Import and organize vendor data, cost codes, budgets, and documentation into the system.- Create standardized templates for estimates, budgets, and schedules.- Design and refine project workflows that align with both internal processes and client requirements.- Set up and maintain digital project files within the platform’s document management system.- Collaborate with internal team leads to ensure the software is configured optimally.- Develop and maintain internal guides and best-practice documentation to facilitate user adoption.

Outsourcing Advantage is on the lookout for a talented Construction Takeoff Specialist, specializing in painting, drywall, tiles, and sheetrock takeoffs. The successful candidate will possess a deep understanding of architectural drawings and specifications, allowing them to produce precise quantity takeoffs that are pivotal to our estimating process.Key ResponsibilitiesThoroughly review architectural plans, drawings, and specifications.Execute detailed quantity takeoffs for painting, drywall, and sheetrock scopes of work.Compile accurate measurements and material lists to support estimating efforts.Leverage STACK software to enhance the efficiency of takeoff tasks.Work collaboratively with the estimating team to ensure accuracy and adherence to project timelines.Assist in meeting the estimating needs for multifamily and residential projects.

Job Title: Bilingual Property Management Specialist (English & Spanish)Schedule: 9:00 AM to 5:00 PM ESTJob OverviewWe are on the lookout for a dynamic and bilingual Property Management & Collections Specialist to manage daily property operations and facilitate tenant payment collections. This position demands exceptional communication skills in both English and Spanish to foster robust tenant relationships and guarantee prompt rent payments. Key ResponsibilitiesManage rent collection processes via phone, email, and digital platforms.Engage professionally with tenants regarding account balances, payment arrangements, and lease conditions.Track rent roll and financial performance utilizing property management software.Follow up on overdue invoices and initiate necessary collection procedures.Coordinate with maintenance teams to ensure swift resolution of service requests.Maintain accurate and secure financial records and documentation.Support tenants while adhering to company policies and procedures.Compile weekly reports on collections status and property updates.

Outsourcing Advantage is actively looking for a meticulous and knowledgeable Electrical Estimator & Takeoffs Specialist to join our dynamic team. This remote position will allow you to leverage your expertise in analyzing architectural plans and specifications to generate precise cost estimates and takeoffs for various electrical projects. You will play a key role in collaborating with project managers to ensure our estimates are thorough and aligned with project requirements.Key ResponsibilitiesConduct a detailed review and analysis of architectural plans, specifications, and blueprints to accurately assess project needs.Prepare comprehensive takeoff quantities for materials, labor, and overhead cost estimates.Engage closely with project managers and stakeholders to collect necessary information and clarify project specifications.Create and maintain estimation databases and templates to enhance efficiency in the estimation process.Ensure timely submission of all estimates to meet project deadlines.

Join our dynamic team at Remote VA as a meticulous Data Entry Specialist dedicated to maintaining the integrity and organization of our internal data systems. This pivotal role ensures our operations run seamlessly, and we are in search of an individual who is detail-oriented, organized, and adept in using data entry tools.Key ResponsibilitiesInput, update, and maintain precise product, sales, and inventory data within our company systems.Ensure the consistency and accuracy of records across the A2000 Program and Microsoft Excel.Verify, cross-check, and rectify data to mitigate errors.Generate, organize, and manage reports for review by management.Collaborate with internal teams to fulfill data requirements effectively.Safeguard sensitive information by adhering to strict data confidentiality protocols.RequirementsQualificationsDemonstrated experience as a Data Entry Specialist or in a comparable administrative capacity.Strong proficiency in Microsoft Excel and data management tools.Familiarity with the A2000 Program is required.Exceptional attention to detail, accuracy, and organizational abilities.Ability to work independently and manage time efficiently.Strong communication skills and a proactive work attitude.Benefits Work Setup & ScheduleFull-time | 9 AM – 5 PM EST100% Remote / Work from Home How to ApplySubmit your CV and portfolio to: mondilla.jay03@gmail.com Subject line: Application – Data Entry Specialist

Join our innovative team as a Graphic Designer & Shopify Content Specialist, where you will be responsible for crafting captivating visual assets and expertly managing online content within the Shopify platform. The ideal candidate will possess a robust design skill set, a deep understanding of e-commerce visuals, and hands-on experience in updating product pages, banners, and store layouts on Shopify.Key ResponsibilitiesDesign and create stunning graphics, product images, banners, and marketing materialsUtilize Adobe Creative Suite to edit and enhance imagesUpload, manage, and optimize visual content on ShopifyEnsure all designs are consistent with brand identity and adhere to e-commerce standardsOptimize images for web performance and compliance with Shopify display requirementsCollaborate with the team to refresh product listings and enhance store layoutsMaintain high standards of consistency, accuracy, and quality across all visual assets