Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Entry Level
Qualifications
Fluency in both German and English, spoken and written. Strong communication and interpersonal skills. Experience in customer service or related fields is preferred. Ability to work independently in a remote environment. Problem-solving skills and a customer-focused mindset.
About the job
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Santander. This role serves as the first point of contact for customers, handling inquiries and ensuring each interaction meets high service standards.
Role overview
This position focuses on supporting a diverse customer base by responding to questions and resolving issues in both German and English. Clear communication and a helpful approach are essential, as you will represent the company in every conversation.
What you will do
Respond to customer inquiries in German and English
Assist clients with their requests and concerns
Maintain a professional and friendly tone in all interactions
Requirements
Fluency in both German and English
Strong communication skills
Ability to work remotely from Santander
About Sixt SE
Sixt SE is a leading international mobility service provider, renowned for our commitment to excellence and innovation. We offer a wide range of services, including car rental and leasing, ensuring our customers have access to top-notch vehicles and unparalleled service. Join us and become part of a team that values diversity, teamwork, and customer satisfaction.
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Santander. This role serves as the first point of contact for customers, handling inquiries and ensuring each interaction meets high service standards. Role overview This position focuses on supporting a diverse customer base by responding to…
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Barcelona. This role centers on helping customers with a variety of needs, using both languages to deliver clear and supportive assistance. What you will do Respond to customer inquiries by phone, email, or chat in German and English Resolve issues and address concerns with patience and professionalism Ensure each customer receives timely and accurate information Key skills Fluency in both German and English Strong communication and problem-solving skills Ability to work independently in a remote setting This position offers the flexibility to work from home while connecting with customers from diverse backgrounds. The focus is on delivering a positive experience with every interaction.
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English. This fully remote role centers on helping customers and resolving their questions or concerns with care and professionalism. Role overview This position involves communicating with customers in both German and English. The main focus is on providing clear, helpful support and ensuring each customer has a positive experience. Work environment The role is fully remote, offering flexibility to work from any location. As part of an international team, you will interact with people from different backgrounds and contribute to a company that values both customer satisfaction and employee growth. Requirements Fluency in German and English Strong communication and problem-solving skills
Sixt SE is looking for a Bilingual Customer Service Agent to support customers in both German and English. This position is fully remote and based in Madrid, offering flexibility to work from anywhere. Role overview This role centers on assisting customers with their questions and concerns. The main focus is to resolve issues efficiently and help ensure a positive experience for every customer who reaches out. What you will do Respond to customer inquiries in German and English Address and resolve customer issues as they arise Work to maintain a high standard of customer satisfaction Requirements Fluency in both German and English Ability to work remotely Strong communication skills
Sixt SE is hiring a Bilingual Customer Service Agent to support customers in both German and English. This fully remote position allows work from anywhere, with the team based in Málaga. Role overview This role centers on assisting clients with their questions and concerns. The agent will address inquiries, help resolve issues, and contribute to a smooth customer experience. Key responsibilities Communicate with customers in German and English Respond to inquiries and provide accurate information Resolve issues and follow up as needed Requirements Fluency in both German and English Ability to work remotely with reliable internet access
Sixt SE is hiring a German and English Speaking Customer Service Agent for a fully remote role based in Seville. This position centers on supporting customers in both German and English, helping to resolve their questions and concerns from your home office. What you will do Respond to customer inquiries in German and English Address and resolve customer issues with care Deliver clear, friendly service that improves the customer experience Requirements Fluency in both German and English Strong communication and problem-solving skills Ability to work remotely with focus and reliability This role is fully remote, allowing you to work from home while helping customers and representing Sixt SE.
Join Moss and empower finance professionals to automate their processes and make informed decisions with confidence.Our distinctive team culture focuses on growth and impact, where each member is committed to learning and thriving. We are proud to be recognized by Sifted’s Rising 100 and LinkedIn's Top Startups, and we are dedicated to driving your career forward while contributing to the enduring success of Moss.Our Customer Support team is on the lookout for a Customer Service Specialist (f/m/d).In this role, you will engage with our German or Dutch clients (DE/ENG OR NL/ENG), not only addressing their concerns but also gaining profound insights into product functionality and its overall impact.This position goes beyond mere query resolution; you will adopt an investigative mindset to tackle intricate cases, including potential fraud investigations or payment discrepancies. You will collaborate with various stakeholders across the organization, ensuring customer issues are addressed while fostering continuous learning in a dynamic, fast-paced environment.In addition to first-line support, you will also manage selected Second Level Support cases, providing you with opportunities to engage in deeper investigations and enhance your product knowledge.Your daily responsibilities will include:Managing customer support inquiries via phone, chat, and email as the primary contact point.Gleaning insights about customer needs from interactions and relaying this information to our product team to enhance customer experience.Innovating and optimizing internal processes collaboratively to improve the overall customer experience.Supporting the team with shift management and technical leadership initiatives.Contributing to projects aimed at enhancing the support experience.Taking ownership of selected Second Level Support cases to facilitate deep-dive investigations into complex or technical issues.
Join Our Team: We are in search of dynamic and enthusiastic bilingual IT Service Desk Agents proficient in both German and English to deliver exceptional user support and technical assistance for a variety of IT tools and systems. This role is pivotal in ensuring users receive effective help with hardware, software, and mobile device challenges, while also maintaining precise documentation of support tickets. You will collaborate closely with onsite IT professionals to enhance service delivery and drive ongoing improvements.Key Responsibilities:Provide comprehensive technical support and troubleshooting for computer hardware, software, mobile devices, and associated technological tools.Accurately document end-user issues using the IT Service Management (ITSM) tool.Adhere to established processes, knowledge bases, and best practices in support.Manage and prioritize ticket backlog to guarantee timely follow-up and resolution.Contribute to continuous service improvements by updating knowledge scripts, training materials, and refining processes.Work collaboratively with onsite IT technicians across various locations.Provide support outside standard business hours and on weekends as needed.
D-ploy is a global provider of IT and engineering solutions, with projects spanning across Switzerland, Germany, Czech Republic, Austria, the United Kingdom, and the USA.We take pride in delivering exceptional, innovative services to numerous industry-leading clients. By fostering relationships and building trust within the IT community, we enhance our clients' IT productivity, contributing to their overall success and values.We are currently seeking dedicated, adaptable, and solution-oriented individuals who are eager to work onsite in Idar-Oberstein and become part of a dynamically growing, international organization.Join us in making IT work!
ABOUT NUMAWelcome to Numa! We are a pioneering hospitality brand that is redefining urban exploration. Our mission is to create exceptional spaces that blend simplicity and innovation, offering meticulously designed rooms, studios, and apartments in the heart of Europe's most dynamic neighborhoods.We are not just enhancing the guest experience; we are transforming the hospitality landscape from within. Through our advanced technology, we streamline operations and deliver unmatched value without hidden fees—providing genuine, quality experiences.At Numa, we believe travel should be a journey of curiosity and authenticity, and we embody these principles in our workplace culture. Join our team and thrive in a vibrant, supportive environment where creativity flourishes and your contributions truly matter. We are dedicated to creating a diverse, inclusive, and equitable workplace where every voice is heard, and varied perspectives drive our innovation.ABOUT THE ROLEYOUR MISSION:As an Operations Coordinator on-site, you will be the heartbeat of our Numa properties. Your mission is to guarantee that every guest enters a pristine and welcoming environment, characterized by cleanliness and consistent branding. Collaborating closely with Housekeeping, Maintenance, your regional and central Operations colleagues, and our remote Guest Experience Team, you will serve as the proactive eyes and ears of our tech-enabled hotel model.Your Objectives:In this role, you will:Prioritize Guest Rooms: Your primary focus will be on guest rooms. You will conduct thorough daily inspections, implement enhancement initiatives, and work alongside Housekeeping and Maintenance to consistently elevate the quality of our spaces using our proprietary technology.Manage Daily Operations: Oversee arrivals, facilitate daily housekeeping meetings, and meticulously inspect all public areas (lobbies, hallways, stairwells) to ensure they are immaculate and guest-ready. You will schedule and attend maintenance appointments, ensure rooms are prepared for check-in, and coordinate with external partners to ensure the seamless delivery of key guest amenities.Identify, Report, and Take Ownership: Proactively identify areas for improvement...
Join our dynamic team as a Customs Specialist, where you will play a vital role in ensuring smooth customs processes for our clients. Your responsibilities will encompass:Preparation of electronic export declarations.Preparation of electronic import declarations.Creation of essential documents such as EUR.1, ATR, and COO.Monitoring customs procedures and compliance deadlines.Coordination with clients and logistics carriers.Management of administrative tasks related to customs.You will undergo comprehensive internal training to equip you with the skills needed to handle your tasks independently while supporting a dedicated team. Our objective is to provide effective and reliable assistance to our clients while fostering a collaborative team environment.We offer an engaging and challenging role within a modern workplace, surrounded by a young and motivated team that encourages your active participation in shaping the company's growth.If this opportunity excites you, continue your successful journey with us and contribute to our ongoing development!
Join our dynamic team at Sixt SE as a German Speaking Agent specializing in replacement reservations. This fully remote position offers the opportunity to engage with customers and help them navigate their reservation needs effectively.As a vital part of our customer service department, you will handle inquiries in both German and English, ensuring our high standards of service are met. Ideal candidates will possess excellent communication skills, a problem-solving attitude, and a passion for customer satisfaction.
Full-time|Remote|Remote — Frankfurt am Main, Hessen, Germany
Join Mercier Consultancy Group as a German Speaking Customer Support Agent for Booking.com and take advantage of an exciting opportunity to work in beautiful Greece! In this position, you will be instrumental in providing top-notch support to our German-speaking clientele, assisting them with their travel bookings and ensuring a seamless experience.Key Responsibilities Deliver exceptional customer service to German-speaking clients through phone, email, and live chat concerning their bookings and inquiries. Assist customers with reservations, cancellations, alterations, and general queries about their travel plans. Resolve customer complaints and issues swiftly, while maintaining high satisfaction levels. Accurately document interactions and updates in the CRM system for future reference. Collaborate with various departments to tackle complex issues and enhance customer experiences. Stay updated on Booking.com services, promotions, and travel trends to provide informed assistance.
Full-time|Remote|Remote — Gelsenkirchen, North Rhine-Westphalia, Germany
Join Mercier Consultancy Group and embark on an exciting career as a German-Speaking Customer Service Agent for Booking.com, complete with a paid relocation to the beautiful country of Greece. This role is ideal for individuals who are enthusiastic about delivering outstanding customer service to German-speaking travelers, assisting them with their booking and travel requirements.Key Responsibilities Engage with German-speaking customers through multiple channels such as phone, email, and live chat to respond to inquiries and provide assistance. Guide clients through the booking process by facilitating new reservations, modifications, and cancellations as needed. Address and resolve any booking-related issues, ensuring a seamless and enjoyable customer experience. Maintain detailed records of customer interactions and feedback within the CRM system for quality control purposes. Collaborate effectively with internal teams to resolve complex customer challenges quickly and efficiently. Stay informed about company policies, promotions, and product offerings to ensure accurate information is provided to customers.
As an Inbound Call Center Agent, you will be the primary contact for handling incoming calls on behalf of small to medium-sized businesses. Your role is to ensure that each inquiry is addressed in a friendly and professional manner. After each conversation, you will create detailed call notes and forward them to the relevant contacts. We offer you a unique opportunity to live and work on a beautiful island, with a motivated and supportive team eager to welcome you!
Join our dynamic team as a German-Speaking Customer Service Representative. In this remote role, you will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. You will have the opportunity to assist customers with their questions and concerns, providing exceptional service that enhances their experience with our brand.Your responsibilities will include managing customer inquiries via phone, email, and chat, processing orders, and resolving issues in a timely manner. You will work collaboratively with various departments to ensure a seamless customer experience.
As a German Sales & Marketing Agent, you will serve as a trusted digital marketing advisor for advertisers, leveraging your expertise in social media marketing to provide insightful guidance and support.Your responsibilities include analyzing social media advertisement performance metrics, making both inbound and outbound calls to advertisers regarding their campaigns and budgets, and ensuring that customer requirements are met through effective sales funnel strategies.Additionally, you will be tasked with identifying trends and any undesirable developments early on, applying your innovative ideas to create impactful advertising campaigns.Your performance will be measured through Key Performance Indicators (KPIs), which include the duration and success of calls (with an average target of 24 minutes), successful implementation of marketing strategies, attendance, and the pitch rate for various campaigns.
Full-time|Remote|Remote — Essen, North Rhine-Westphalia, Germany
Join Mercier Consultancy MD as a German Speaking Support Agent specializing in Logistics. This exceptional opportunity allows you to work in beautiful Greece, with relocation assistance provided. In this role, you will be key in delivering outstanding service to our German-speaking clients, ensuring their logistics inquiries and needs are addressed with utmost professionalism and efficiency.Key Responsibilities Provide exceptional customer support to German-speaking clients via phone, email, and live chat. Assist clients with inquiries regarding logistics services, including shipping options, order tracking, and service policies. Resolve customer complaints and issues effectively to maintain high satisfaction levels. Document all customer interactions and issues in our CRM system for effective tracking and follow-up. Collaborate with logistics and operations teams to provide timely and efficient solutions to customer inquiries. Stay informed about service updates, policies, and industry trends to deliver knowledgeable support to clients.
unframe is hiring a Business Development Representative fluent in both English and French. This position is fully remote and open to candidates based in Berlin or anywhere in Germany. The main focus is on expanding the customer base and supporting sales activities. Key responsibilities Identify and generate new leads for potential clients Develop and maintain strong relationships with prospects and existing customers Drive business growth by communicating effectively with contacts Requirements Fluency in English and French Genuine interest in sales and business development Strong communication skills and a talent for building connections Self-motivated and comfortable working remotely
Join Mercier Consultancy MD in an exhilarating opportunity as a German-Speaking Customer Service Representative for a renowned Cloud Services Provider, with the unique chance to work remotely from Greece. This position is ideal for individuals keen on cloud technology and dedicated to assisting customers in identifying the best solutions. Your role will be pivotal in delivering top-notch customer service and technical support in German, ensuring unparalleled client satisfaction.Key Responsibilities Handle customer inquiries about cloud services, products, and support through phone, email, and live chat in German. Guide customers in account setup, troubleshooting services, and utilizing features effectively. Provide tailored information on cloud solutions to meet customer needs and business objectives. Accurately document customer interactions and assist in maintaining service records within the CRM system. Collaborate with technical teams to resolve complex issues and ensure effective service delivery. Stay informed on industry trends and advancements in cloud technology to offer knowledgeable support.
Jan 2, 2026
Sign in to browse more jobs
Create account — see all 5,793 results
1 - 20 of 5,793 Jobs
Search for Bilingual Customer Service Agent - German & English (Remote)
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Santander. This role serves as the first point of contact for customers, handling inquiries and ensuring each interaction meets high service standards. Role overview This position focuses on supporting a diverse customer base by responding to…
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English to join the team remotely from Barcelona. This role centers on helping customers with a variety of needs, using both languages to deliver clear and supportive assistance. What you will do Respond to customer inquiries by phone, email, or chat in German and English Resolve issues and address concerns with patience and professionalism Ensure each customer receives timely and accurate information Key skills Fluency in both German and English Strong communication and problem-solving skills Ability to work independently in a remote setting This position offers the flexibility to work from home while connecting with customers from diverse backgrounds. The focus is on delivering a positive experience with every interaction.
Sixt SE is looking for a Bilingual Customer Service Agent fluent in German and English. This fully remote role centers on helping customers and resolving their questions or concerns with care and professionalism. Role overview This position involves communicating with customers in both German and English. The main focus is on providing clear, helpful support and ensuring each customer has a positive experience. Work environment The role is fully remote, offering flexibility to work from any location. As part of an international team, you will interact with people from different backgrounds and contribute to a company that values both customer satisfaction and employee growth. Requirements Fluency in German and English Strong communication and problem-solving skills
Sixt SE is looking for a Bilingual Customer Service Agent to support customers in both German and English. This position is fully remote and based in Madrid, offering flexibility to work from anywhere. Role overview This role centers on assisting customers with their questions and concerns. The main focus is to resolve issues efficiently and help ensure a positive experience for every customer who reaches out. What you will do Respond to customer inquiries in German and English Address and resolve customer issues as they arise Work to maintain a high standard of customer satisfaction Requirements Fluency in both German and English Ability to work remotely Strong communication skills
Sixt SE is hiring a Bilingual Customer Service Agent to support customers in both German and English. This fully remote position allows work from anywhere, with the team based in Málaga. Role overview This role centers on assisting clients with their questions and concerns. The agent will address inquiries, help resolve issues, and contribute to a smooth customer experience. Key responsibilities Communicate with customers in German and English Respond to inquiries and provide accurate information Resolve issues and follow up as needed Requirements Fluency in both German and English Ability to work remotely with reliable internet access
Sixt SE is hiring a German and English Speaking Customer Service Agent for a fully remote role based in Seville. This position centers on supporting customers in both German and English, helping to resolve their questions and concerns from your home office. What you will do Respond to customer inquiries in German and English Address and resolve customer issues with care Deliver clear, friendly service that improves the customer experience Requirements Fluency in both German and English Strong communication and problem-solving skills Ability to work remotely with focus and reliability This role is fully remote, allowing you to work from home while helping customers and representing Sixt SE.
Join Moss and empower finance professionals to automate their processes and make informed decisions with confidence.Our distinctive team culture focuses on growth and impact, where each member is committed to learning and thriving. We are proud to be recognized by Sifted’s Rising 100 and LinkedIn's Top Startups, and we are dedicated to driving your career forward while contributing to the enduring success of Moss.Our Customer Support team is on the lookout for a Customer Service Specialist (f/m/d).In this role, you will engage with our German or Dutch clients (DE/ENG OR NL/ENG), not only addressing their concerns but also gaining profound insights into product functionality and its overall impact.This position goes beyond mere query resolution; you will adopt an investigative mindset to tackle intricate cases, including potential fraud investigations or payment discrepancies. You will collaborate with various stakeholders across the organization, ensuring customer issues are addressed while fostering continuous learning in a dynamic, fast-paced environment.In addition to first-line support, you will also manage selected Second Level Support cases, providing you with opportunities to engage in deeper investigations and enhance your product knowledge.Your daily responsibilities will include:Managing customer support inquiries via phone, chat, and email as the primary contact point.Gleaning insights about customer needs from interactions and relaying this information to our product team to enhance customer experience.Innovating and optimizing internal processes collaboratively to improve the overall customer experience.Supporting the team with shift management and technical leadership initiatives.Contributing to projects aimed at enhancing the support experience.Taking ownership of selected Second Level Support cases to facilitate deep-dive investigations into complex or technical issues.
Join Our Team: We are in search of dynamic and enthusiastic bilingual IT Service Desk Agents proficient in both German and English to deliver exceptional user support and technical assistance for a variety of IT tools and systems. This role is pivotal in ensuring users receive effective help with hardware, software, and mobile device challenges, while also maintaining precise documentation of support tickets. You will collaborate closely with onsite IT professionals to enhance service delivery and drive ongoing improvements.Key Responsibilities:Provide comprehensive technical support and troubleshooting for computer hardware, software, mobile devices, and associated technological tools.Accurately document end-user issues using the IT Service Management (ITSM) tool.Adhere to established processes, knowledge bases, and best practices in support.Manage and prioritize ticket backlog to guarantee timely follow-up and resolution.Contribute to continuous service improvements by updating knowledge scripts, training materials, and refining processes.Work collaboratively with onsite IT technicians across various locations.Provide support outside standard business hours and on weekends as needed.
D-ploy is a global provider of IT and engineering solutions, with projects spanning across Switzerland, Germany, Czech Republic, Austria, the United Kingdom, and the USA.We take pride in delivering exceptional, innovative services to numerous industry-leading clients. By fostering relationships and building trust within the IT community, we enhance our clients' IT productivity, contributing to their overall success and values.We are currently seeking dedicated, adaptable, and solution-oriented individuals who are eager to work onsite in Idar-Oberstein and become part of a dynamically growing, international organization.Join us in making IT work!
ABOUT NUMAWelcome to Numa! We are a pioneering hospitality brand that is redefining urban exploration. Our mission is to create exceptional spaces that blend simplicity and innovation, offering meticulously designed rooms, studios, and apartments in the heart of Europe's most dynamic neighborhoods.We are not just enhancing the guest experience; we are transforming the hospitality landscape from within. Through our advanced technology, we streamline operations and deliver unmatched value without hidden fees—providing genuine, quality experiences.At Numa, we believe travel should be a journey of curiosity and authenticity, and we embody these principles in our workplace culture. Join our team and thrive in a vibrant, supportive environment where creativity flourishes and your contributions truly matter. We are dedicated to creating a diverse, inclusive, and equitable workplace where every voice is heard, and varied perspectives drive our innovation.ABOUT THE ROLEYOUR MISSION:As an Operations Coordinator on-site, you will be the heartbeat of our Numa properties. Your mission is to guarantee that every guest enters a pristine and welcoming environment, characterized by cleanliness and consistent branding. Collaborating closely with Housekeeping, Maintenance, your regional and central Operations colleagues, and our remote Guest Experience Team, you will serve as the proactive eyes and ears of our tech-enabled hotel model.Your Objectives:In this role, you will:Prioritize Guest Rooms: Your primary focus will be on guest rooms. You will conduct thorough daily inspections, implement enhancement initiatives, and work alongside Housekeeping and Maintenance to consistently elevate the quality of our spaces using our proprietary technology.Manage Daily Operations: Oversee arrivals, facilitate daily housekeeping meetings, and meticulously inspect all public areas (lobbies, hallways, stairwells) to ensure they are immaculate and guest-ready. You will schedule and attend maintenance appointments, ensure rooms are prepared for check-in, and coordinate with external partners to ensure the seamless delivery of key guest amenities.Identify, Report, and Take Ownership: Proactively identify areas for improvement...
Join our dynamic team as a Customs Specialist, where you will play a vital role in ensuring smooth customs processes for our clients. Your responsibilities will encompass:Preparation of electronic export declarations.Preparation of electronic import declarations.Creation of essential documents such as EUR.1, ATR, and COO.Monitoring customs procedures and compliance deadlines.Coordination with clients and logistics carriers.Management of administrative tasks related to customs.You will undergo comprehensive internal training to equip you with the skills needed to handle your tasks independently while supporting a dedicated team. Our objective is to provide effective and reliable assistance to our clients while fostering a collaborative team environment.We offer an engaging and challenging role within a modern workplace, surrounded by a young and motivated team that encourages your active participation in shaping the company's growth.If this opportunity excites you, continue your successful journey with us and contribute to our ongoing development!
Join our dynamic team at Sixt SE as a German Speaking Agent specializing in replacement reservations. This fully remote position offers the opportunity to engage with customers and help them navigate their reservation needs effectively.As a vital part of our customer service department, you will handle inquiries in both German and English, ensuring our high standards of service are met. Ideal candidates will possess excellent communication skills, a problem-solving attitude, and a passion for customer satisfaction.
Full-time|Remote|Remote — Frankfurt am Main, Hessen, Germany
Join Mercier Consultancy Group as a German Speaking Customer Support Agent for Booking.com and take advantage of an exciting opportunity to work in beautiful Greece! In this position, you will be instrumental in providing top-notch support to our German-speaking clientele, assisting them with their travel bookings and ensuring a seamless experience.Key Responsibilities Deliver exceptional customer service to German-speaking clients through phone, email, and live chat concerning their bookings and inquiries. Assist customers with reservations, cancellations, alterations, and general queries about their travel plans. Resolve customer complaints and issues swiftly, while maintaining high satisfaction levels. Accurately document interactions and updates in the CRM system for future reference. Collaborate with various departments to tackle complex issues and enhance customer experiences. Stay updated on Booking.com services, promotions, and travel trends to provide informed assistance.
Full-time|Remote|Remote — Gelsenkirchen, North Rhine-Westphalia, Germany
Join Mercier Consultancy Group and embark on an exciting career as a German-Speaking Customer Service Agent for Booking.com, complete with a paid relocation to the beautiful country of Greece. This role is ideal for individuals who are enthusiastic about delivering outstanding customer service to German-speaking travelers, assisting them with their booking and travel requirements.Key Responsibilities Engage with German-speaking customers through multiple channels such as phone, email, and live chat to respond to inquiries and provide assistance. Guide clients through the booking process by facilitating new reservations, modifications, and cancellations as needed. Address and resolve any booking-related issues, ensuring a seamless and enjoyable customer experience. Maintain detailed records of customer interactions and feedback within the CRM system for quality control purposes. Collaborate effectively with internal teams to resolve complex customer challenges quickly and efficiently. Stay informed about company policies, promotions, and product offerings to ensure accurate information is provided to customers.
As an Inbound Call Center Agent, you will be the primary contact for handling incoming calls on behalf of small to medium-sized businesses. Your role is to ensure that each inquiry is addressed in a friendly and professional manner. After each conversation, you will create detailed call notes and forward them to the relevant contacts. We offer you a unique opportunity to live and work on a beautiful island, with a motivated and supportive team eager to welcome you!
Join our dynamic team as a German-Speaking Customer Service Representative. In this remote role, you will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. You will have the opportunity to assist customers with their questions and concerns, providing exceptional service that enhances their experience with our brand.Your responsibilities will include managing customer inquiries via phone, email, and chat, processing orders, and resolving issues in a timely manner. You will work collaboratively with various departments to ensure a seamless customer experience.
As a German Sales & Marketing Agent, you will serve as a trusted digital marketing advisor for advertisers, leveraging your expertise in social media marketing to provide insightful guidance and support.Your responsibilities include analyzing social media advertisement performance metrics, making both inbound and outbound calls to advertisers regarding their campaigns and budgets, and ensuring that customer requirements are met through effective sales funnel strategies.Additionally, you will be tasked with identifying trends and any undesirable developments early on, applying your innovative ideas to create impactful advertising campaigns.Your performance will be measured through Key Performance Indicators (KPIs), which include the duration and success of calls (with an average target of 24 minutes), successful implementation of marketing strategies, attendance, and the pitch rate for various campaigns.
Full-time|Remote|Remote — Essen, North Rhine-Westphalia, Germany
Join Mercier Consultancy MD as a German Speaking Support Agent specializing in Logistics. This exceptional opportunity allows you to work in beautiful Greece, with relocation assistance provided. In this role, you will be key in delivering outstanding service to our German-speaking clients, ensuring their logistics inquiries and needs are addressed with utmost professionalism and efficiency.Key Responsibilities Provide exceptional customer support to German-speaking clients via phone, email, and live chat. Assist clients with inquiries regarding logistics services, including shipping options, order tracking, and service policies. Resolve customer complaints and issues effectively to maintain high satisfaction levels. Document all customer interactions and issues in our CRM system for effective tracking and follow-up. Collaborate with logistics and operations teams to provide timely and efficient solutions to customer inquiries. Stay informed about service updates, policies, and industry trends to deliver knowledgeable support to clients.
unframe is hiring a Business Development Representative fluent in both English and French. This position is fully remote and open to candidates based in Berlin or anywhere in Germany. The main focus is on expanding the customer base and supporting sales activities. Key responsibilities Identify and generate new leads for potential clients Develop and maintain strong relationships with prospects and existing customers Drive business growth by communicating effectively with contacts Requirements Fluency in English and French Genuine interest in sales and business development Strong communication skills and a talent for building connections Self-motivated and comfortable working remotely
Join Mercier Consultancy MD in an exhilarating opportunity as a German-Speaking Customer Service Representative for a renowned Cloud Services Provider, with the unique chance to work remotely from Greece. This position is ideal for individuals keen on cloud technology and dedicated to assisting customers in identifying the best solutions. Your role will be pivotal in delivering top-notch customer service and technical support in German, ensuring unparalleled client satisfaction.Key Responsibilities Handle customer inquiries about cloud services, products, and support through phone, email, and live chat in German. Guide customers in account setup, troubleshooting services, and utilizing features effectively. Provide tailored information on cloud solutions to meet customer needs and business objectives. Accurately document customer interactions and assist in maintaining service records within the CRM system. Collaborate with technical teams to resolve complex issues and ensure effective service delivery. Stay informed on industry trends and advancements in cloud technology to offer knowledgeable support.
Jan 2, 2026
Sign in to browse more jobs
Create account — see all 5,793 results
Tailoring 0 resumes…
Tailoring 0 resumes…
We'll move completed jobs to Ready to Apply automatically.
