We are seeking a dynamic and experienced Customer Service Manager for our Account Services team. In this role, you will be responsible for leading a team of customer service representatives, ensuring outstanding service delivery, and managing client relationships while driving performance improvements. Your ability to communicate fluently in German and English will be essential in catering to our diverse client base.If you have a passion for customer success, possess strong leadership skills, and are focused on delivering results, we want to hear from you!

Join our dynamic team as a German-Speaking Customer Service Representative. In this remote role, you will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. You will have the opportunity to assist customers with their questions and concerns, providing exceptional service that enhances their experience with our brand.Your responsibilities will include managing customer inquiries via phone, email, and chat, processing orders, and resolving issues in a timely manner. You will work collaboratively with various departments to ensure a seamless customer experience.

Join our dynamic Client Success team as a Customer Service Associate specializing in Account Services. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with efficiency and professionalism. Your proficiency in German will be essential in assisting our diverse clientele.As a Customer Service Associate, you will handle inquiries, resolve issues, and provide information about our services. We are looking for enthusiastic individuals who are eager to help others and grow their careers in customer service.

Sixt SE is hiring a German and English Speaking Customer Service Agent for a fully remote role based in Seville. This position centers on supporting customers in both German and English, helping to resolve their questions and concerns from your home office. What you will do Respond to customer inquiries in German and English Address and resolve customer issues with care Deliver clear, friendly service that improves the customer experience Requirements Fluency in both German and English Strong communication and problem-solving skills Ability to work remotely with focus and reliability This role is fully remote, allowing you to work from home while helping customers and representing Sixt SE.

Customer Success Advisor (German-speaking)As a Customer Success Advisor at iwoca, you will be the first point of contact for both potential new customers and long-standing clients, embodying our brand's values. You will manage incoming calls, emails, and web chats, assisting entrepreneurs with general inquiries as well as application processes and follow-up financing. Your commitment to exceptional customer service will empower our clients to make the best use of our products.A fundamental aspect of our success lies in convincing and inspiring our clients and partners about our mission, from hair salons to dental practices, and from financial advisors to bank branch employees.Your Responsibilities:You will be responsible for overall customer satisfaction, ensuring that inquiries via phone, email, or web chat are handled promptly and effectively.You will answer questions regarding our products, the application process, and iwoca in general, thereby supporting both new and existing clients.You will assist businesses in completing their applications and providing the necessary documents required for a credit decision.You will collaborate with various teams within iwoca to achieve the best outcomes for our clients.You will actively participate in iwoca's development by sharing client feedback and competitor offerings, providing regular insights on our processes.What We Value in You:You enjoy communicating with clients and embody a customer-centric approach. Achieving success alongside our clients is your primary motivation.You possess a completed commercial training or a degree in business administration, coupled with relevant experience in customer service (experience in banking or fintech is a plus).You are highly motivated, organized, a true team player, and possess a hands-on mentality.You have excellent communication skills and outstanding proficiency in German, along with English skills to ensure effective collaboration in our international team.

Join Mercier Consultancy MD in an exhilarating opportunity as a German-Speaking Customer Service Representative for a renowned Cloud Services Provider, with the unique chance to work remotely from Greece. This position is ideal for individuals keen on cloud technology and dedicated to assisting customers in identifying the best solutions. Your role will be pivotal in delivering top-notch customer service and technical support in German, ensuring unparalleled client satisfaction.Key Responsibilities Handle customer inquiries about cloud services, products, and support through phone, email, and live chat in German. Guide customers in account setup, troubleshooting services, and utilizing features effectively. Provide tailored information on cloud solutions to meet customer needs and business objectives. Accurately document customer interactions and assist in maintaining service records within the CRM system. Collaborate with technical teams to resolve complex issues and ensure effective service delivery. Stay informed on industry trends and advancements in cloud technology to offer knowledgeable support.

Location: Flexible (remote possible)Language: German required Role Overview kevinkehr is looking for a full-time Customer Advisor to support clients from their first consultation through ongoing care. This role is central to our Hamburg-based team, focusing on clear processes, thorough documentation, and consistent, high-quality communication. The position suits someone who values precision, makes confident decisions, and thrives in a committed, results-driven setting. What You Will Do Customer Onboarding: Guide new clients from initial contact to tailored financial planning, ensuring clarity and structure throughout the process. Financial Advisory & Support: Conduct advisory sessions, assess insurance and retirement needs, and develop individualized solutions for clients. Documentation & Processes: Follow established procedures, maintain accurate records, and ensure smooth transactions. Communication & Follow-Up: Serve as the primary contact for clients, respond to inquiries promptly, and build lasting relationships. Team & Structure: Help organize workflows, support colleagues, and contribute to ongoing process improvements. What We Offer Structured Work Environment: Clear processes, defined responsibilities, and organized daily operations. Systematic Onboarding: Comprehensive, practical training with clear guidelines and tools provided. Reliable Team: Work with colleagues who value responsibility, open communication, and trust. Career & Income: Performance-based pay with no cap on growth potential. Flexibility & Focus: Remote work options with a strong emphasis on results. Modern Advisory Culture: Use of digital tools and processes in an environment designed for efficiency and development.

Join Cision, where we empower individuals to make a significant impact. Your voice matters, your innovative ideas are valued, and your unique perspective drives our collective achievement. As part of our global team, you'll flourish in a culture that promotes curiosity, collaboration, and innovation, making meaningful contributions to the brands we represent.Become a part of our journey in redefining communication and fostering authentic connections that matter. Whether addressing complex challenges or spearheading groundbreaking innovations, your growth is essential to our success, and together we will shape the conversations of the future.Empower your impact at Cision. Be seen, be understood, be you.The RoleA Customer Success Director will manage relationships with our most important and strategic clients, guiding them as they utilize Cision's and Brandwatch's product suite to make critical decisions within their organizations.The Customer Success team's mission is to cultivate a profound understanding of our clients' businesses, assist them in overcoming strategic obstacles, ensure the full adoption of our technology and services, and uncover opportunities to illustrate the impact our solutions have on their operations.

Join TechBiz Global, a leader in recruitment services, as we support our esteemed clients in finding the best talent. We are on the lookout for a dynamic and meticulous Sales Representative who is fluent in German to become a vital part of one of our client teams. If you seek an exciting opportunity to advance your career in an innovative environment, this position is tailored for you.Key Responsibilities:Design and implement effective sales strategies to enhance our presence in Germany's automotive sector.Identify and establish connections with potential clients in targeted industries such as automotive manufacturing, AI, robotics, and medical devices.Foster and nurture enduring customer relationships.Deliver engaging product presentations and technical discussions, leveraging support from internal teams.Collect and relay valuable market intelligence, competitor insights, and customer feedback to headquarters.Collaborate with headquarters regarding pricing, proposals, product updates, and key account management.Participate in sales meetings, industry events, client visits, and a comprehensive onboarding week in Taiwan.Meet assigned sales goals and contribute to the overarching growth strategy.

Join our dynamic team at scalablegmbh as a Customer Service Manager for our Account Services department. We are looking for a skilled professional who is fluent in German and passionate about providing exceptional service to our clients. In this role, you will lead a team dedicated to ensuring customer satisfaction and driving client success.

Join scalablegmbh as a Customer Service Associate in our Broker Tax & Trading department! We are seeking a motivated individual who is fluent in German and eager to provide exceptional support to our clients. In this entry-level role, you will assist clients with their inquiries, ensuring a seamless trading experience while developing your skills within the financial sector.

As a Customer Success Manager at MongoDB, you will embrace the opportunity to immerse yourself in cutting-edge technology while tackling new challenges head-on. We seek a dynamic individual capable of thriving in an environment filled with ambiguity, operating independently, and maintaining a customer-focused mindset. You will play a crucial role in building our success program and serve as the primary contact for MongoDB end users. Your technical and account management expertise will be instrumental as you lead the account team, collaborating with Sales, Professional Services, Solutions Architects, and more. This position can be based in our Munich office or can be performed remotely within Germany.

Role overview jobgether seeks a German-Speaking AI Business Development Representative to support growth in Germany. The focus is on connecting with potential clients and introducing them to the company’s AI solutions. Fluency in German is required to understand client needs and build strong local relationships. What you will do Engage with prospective clients across Germany using German language skills Present and explain jobgether’s AI products and services Identify new business opportunities and contribute to expanding the client base Build and maintain relationships with key decision-makers Requirements Fluency in German Interest in technology and AI solutions Strong communication and relationship-building abilities Located in Germany

As a Customer Success Manager at MongoDB, you will immerse yourself in the world of technology, embracing new challenges with enthusiasm. We are on the lookout for a dynamic individual who excels in ambiguous situations and operates independently while maintaining a strong customer-centric focus. This role is pivotal in establishing and nurturing relationships with MongoDB's end users, where you will leverage your technical expertise and account management experience. You will serve as the primary liaison across various teams, including Sales, Professional Services, and Solutions Architects, ensuring our customers are fully supported.This position can be performed from our Stuttgart office or remotely within Germany.

Join our dynamic team at felixrippl as a Customer Advisor, where your proficiency in German will be an asset in providing exceptional service to our clients. In this role, you will be the first point of contact for our customers, helping them navigate our services and ensuring their needs are met effectively. Your communication skills will play a crucial role in enhancing customer satisfaction and loyalty.

Join Wayflyer as a Business Development Representative and leverage your German language skills to drive growth and develop strategic partnerships. In this role, you will engage with potential clients, understand their needs, and present tailored solutions that enhance their business performance.Your role will be pivotal in expanding our presence in the German market. You will be tasked with identifying new business opportunities, nurturing leads, and collaborating closely with our sales team to achieve targets. This is a fantastic opportunity for someone eager to make an impact in a dynamic and fast-paced environment.

Join our team as a Customer Success Advisor - German speaking!As a Customer Success Advisor, you will be the initial point of contact for both potential and existing customers, embodying the essence of iwoca. Your role will involve managing incoming calls, emails, and web chats, assisting entrepreneurs with general inquiries, new applications, and repeat loans. With your exceptional communication skills, you will support our customers in effectively utilizing our products and services.A key aspect of our success is your ability to engage and inspire our customers and partners about our mission—this includes a diverse range of businesses from hair salons to dental practices, as well as financial advisory services and banks.About iwocaSmall businesses thrive in a fast-paced environment where opportunities can arise and cash flow issues can emerge unexpectedly. To support their growth and continuity, SMEs require financing that is as agile and responsive as they are.At iwoca, we have developed innovative technology and data science solutions paired with five-star customer service, enabling business owners to act swiftly and confidently when it matters most.Having already empowered over 100,000 businesses with more than £4 billion in funding, our dedicated team is passionate about helping even more SMEs succeed by providing access to better financial solutions and other services that simplify business operations. Our ultimate goal is to support one million SMEs during their pivotal moments, creating a lasting positive impact on the communities and economies they support.Your Responsibilities:Ensure overall customer satisfaction while efficiently managing customer inquiries via phone, email, or web chat.Provide answers to questions regarding our products, the application process, and our services, assisting both new and current customers.Guide entrepreneurs in completing their applications and gathering the necessary documentation for credit decisions.Work collaboratively with various iwoca teams to achieve optimal outcomes for our customers.Actively contribute to iwoca's development by sharing regular insights on customer feedback and identifying opportunities for process improvements or competitor offerings.

Join andercore as a Customer Success Intern and play a vital role in enhancing customer satisfaction. In this position, you will engage with clients, assist in resolving issues, and contribute to the overall customer experience. This is a fantastic opportunity to gain hands-on experience in customer success while utilizing your German language skills.

Are you looking for a well-structured workplace with defined processes and reliable responsibilities? We are on the lookout for diligent and organized individuals (m/f/d) to join our sales team in Dubai. Your role will be clearly defined: you will manage warm leads, conduct structured initial conversations, and assist our strategy consultants in preparing for appointments.Career changers are welcome!We will systematically onboard you, step by step. You will receive clear workflows, checklists, and tools to facilitate your success. Experience in sales is beneficial but not mandatory.Your Responsibilities:Telephone support for warm leads following a fixed guidelineConduct clear needs analysis during standardized initial conversationsMaintain existing contacts including documentation in CRMOrganize and prepare for strategy consultationsAssist at trade shows, seminars, and eventsWhat We Offer:Stability & Structure: Regulated working hours, clear processes, defined rolesSystematic Onboarding: 2–4 weeks with a clear plan of actionLong-term Collaboration: We think in years, not just projectsComfortable Work Environment: Air-conditioned office with structured teamworkTeam-Oriented Work: Everyone knows their tasks, and we adhere to agreements