The PreSales mission focuses on enhancing sales strategies to minimize churn and promote value-centric solutions that genuinely meet customer needs.In the role of Solutions Engineer, you will collaborate seamlessly with our sales team to facilitate the successful execution of prospective and expansive deals. Your technical expertise will establish you as a trusted ally to both sales and services.What does a typical day entail?Fostering and nurturing relationships with sales representatives, partners, clients, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot products to propose optimal solutions.Identifying customer challenges and delivering technical value to help them achieve their business objectives.Leading and participating in projects pertinent to PreSales, sales, and broader business initiatives.Providing guidance and mentorship to junior team members.What skills and experience are essential for success in this role?Minimum of 3 years in a PreSales, technical consulting, or sales-related role.Proven experience collaborating with internal teams and engaging with external customers.A willingness to acknowledge mistakes and view actionable feedback as a pathway to growth.A passion for team collaboration and a commitment to personal development.You embody the values of HubSpot's culture, often referred to as HEART.

As a Solutions Engineer at AMAX, you will be responsible for designing and implementing sophisticated IT infrastructure solutions tailored to meet the specific needs of our customers.Engage collaboratively with sales teams to analyze customer requirements and create innovative technical solutions.Support the pre-sales process by delivering impactful technical presentations and product demonstrations to prospective clients.Provide exceptional technical support and troubleshooting assistance for AMAX’s diverse range of products and solutions.Conduct on-site installations, repairs, and maintenance of hardware and software, ensuring optimal performance.Communicate effectively with customers to diagnose technical issues and deliver prompt, effective solutions.Develop and maintain thorough technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.Collaborate with internal teams to escalate and resolve complex technical challenges.Stay informed about the latest technologies and industry trends to ensure AMAX's competitive edge in the market.

Location: As a Solutions Engineer for PerfectScale at DoiT, you will play a crucial role within our Solutions Engineering team across EMEA, working remotely from Ireland or the UK.Who We Are:DoiT is a leading global technology firm dedicated to empowering organizations that leverage cloud technology for business growth and innovation. We effectively merge data, advanced technology, and human expertise to assist our clients in achieving a well-architected and scalable cloud environment, from initial planning to full-scale production.With extensive experience across diverse cloud platforms, we have developed deep expertise in essential areas, including Kubernetes, Generative AI, and Cloud Operations. As a trusted and recognized strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers globally.Our flagship solutions comprise DoiT Cloud Intelligence, which uniquely fuses advanced technology with human insights to solve complex multicloud challenges and enhance efficiency for our clients, and PerfectScale for Kubernetes, a groundbreaking optimization and management solution for Kubernetes. By employing sophisticated algorithms and machine learning, along with built-in Kubernetes expertise, PerfectScale empowers organizations to achieve exceptional efficiency in their Kubernetes operations.What PerfectScale for Kubernetes Offers:A seamless and intuitive onboarding process.A user-friendly interface for easy navigation and management.Actionable insights to maintain an optimal balance between Kubernetes performance and cost.An advanced autonomous optimization engine that intelligently manages Kubernetes resource allocation with minimal human oversight.The Opportunity:As a Solutions Engineer for PerfectScale at DoiT, you will serve as a vital technical leader, collaborating closely with our Account Executive team to deliver outstanding value throughout the customer journey, focusing specifically on our innovative Kubernetes optimization capabilities.

The mission of our PreSales team is to enhance sales strategies that minimize churn and advocate for value-driven solutions that effectively address customer needs.As a Senior Solutions Engineer, you will work closely with our sales team to facilitate the execution of both prospective and expansive deals. Your technical expertise will empower you to become a reliable partner for both sales and service teams.Your daily responsibilities will include:Establishing and nurturing relationships with sales representatives, partners, customers, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot products to deliver optimal solution proposals.Identifying and understanding customer challenges to deliver technical value aligned with their business goals.Leading and participating in projects pertinent to PreSales, sales, and broader organizational objectives.Providing mentorship and coaching to junior team members.

Twilio is looking for a Technical Support Engineer to join the customer success team. This remote role is open to candidates based in Ireland. Role overview This position centers on helping customers resolve technical issues with Twilio’s platform. The Technical Support Engineer works closely with clients, providing guidance and ensuring they get the most from Twilio’s products and services. What you will do Troubleshoot technical issues that customers encounter while using Twilio’s platform Collaborate directly with clients to identify problems and walk them through effective solutions Support customers in maximizing the value of Twilio’s offerings Requirements Interest in technology and customer service Comfort working with clients to resolve technical challenges Willingness to contribute skills and ideas in a collaborative team setting Twilio welcomes applicants who are eager to make a difference for customers.

About Our TeamThe Technical Support team at OpenAI is dedicated to empowering developers and enterprises to confidently build and deploy critical solutions using our cutting-edge models. We provide expert technical guidance, resolve intricate issues, and assist customers in maximizing the value and adoption of our advanced AI technologies. Collaborating closely with teams across Technical Success, Product, and Engineering, we strive to deliver an unparalleled customer experience at scale. With an automation-first mindset, we leverage the latest advancements in AI to enhance our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and be a part of the evolution of Technical Support in the AI era.About the RoleWe are seeking a skilled Senior Support Engineer to engage directly with our strategic enterprise accounts and product teams, addressing some of the most complex challenges faced by our customers. As a vital member of our elite technical troubleshooting team, you will be the go-to resource for our customers and engineering teams, providing critical technical support for intricate issues within our environment.In this role, you will design and implement operational processes to monitor our top-tier strategic customers and lead a 24/7 response team. Collaborating closely with our Infrastructure and Engineering teams, you will ensure an exceptional customer experience at scale. Your direct involvement with our most strategic customers will play a crucial role in the success of groundbreaking AI solutions built on the OpenAI API platform. This position focuses on low-volume, high-difficulty challenges, offering significant opportunities for professional growth.Based in Dublin, Ireland, this role follows a hybrid work model, requiring three days in the office each week, and we offer relocation assistance to new hires.

Company MissionAt Wayflyer, our goal is to empower businesses worldwide by providing them with access to top-tier products and financing that aligns with their growth ambitions. About WayflyerIn today's fast-paced environment, small and medium-sized businesses require agile capital solutions to fuel their growth. Traditional financing options can be slow and restrictive, which is why we created Wayflyer.Leveraging cutting-edge technology, we can evaluate businesses in mere minutes, generate tailored financing offers reflecting their growth potential, and disburse funds within 24 hours.Since our inception in April 2020, we have successfully allocated over $5 billion to thousands of businesses globally, with support from leading banks such as J.P. Morgan. We are proud to be the financing partner for remarkable brands like True Classic, Little Words Project, and Kekoa Foods.Our teams at Wayflyer are genuinely cross-functional, collaborating with talented colleagues worldwide to seize extraordinary opportunities. Watch this video for insights from our team. Culture & Values at WayflyerAt Wayflyer, we pride ourselves on being principled individuals, proficient operators, and ambitious overachievers. We strive to collaborate with integrity, creativity, and bold optimism to achieve remarkable outcomes. For further details, visit our website. Your Role at a Glance: Key Contributions You Will MakeWe are on the lookout for an enthusiastic and proactive Support Engineer to join our expanding team. In this pivotal role, you will serve as the primary point of contact for our internal users, delivering exceptional support while also devising engineering solutions to enhance our processes and internal tools. This is a fantastic opportunity for someone with a foundational understanding of software development and a passion for troubleshooting to create a meaningful impact.Promptly and effectively resolve internal support inquiries, ensuring timely communication and satisfaction.

About TelnyxAt Telnyx, we are not just envisioning the future of global connectivity; we are actively constructing it. By architecting a private, global, multi-cloud IP network and delivering hyperlocal edge technology via intuitive APIs, we are pioneering a new era of seamless interconnection among people, devices, and applications.Driven by our ambition to modernize outdated systems, automate manual processes, and solve tangible challenges through innovative connectivity solutions, we take pride in being a financially stable and profitable organization. Our strong profitability empowers us to invest in groundbreaking technologies and cultivate a culture of continuous learning and growth for our team.Our shared vision is a world where borderless connectivity drives limitless innovation. By joining us, you will help lay the groundwork for this interconnected future. We are on the lookout for passionate individuals eager to contribute to an industry-defining company while enhancing their own skills and careers.Working hours: Monday - Friday 9 am - 6 pm UTC The RoleAs a Product Support Engineer, you will be an enthusiastic and driven individual with a keen interest in technology. You will collaborate closely with our operations and engineering teams to triage and troubleshoot various cases. Excellent communication skills, adaptability, and a strong desire to learn are essential, along with the capacity to manage multiple concurrent priorities through chat, tickets, and calls.This is a unique chance to join our innovative team and make a significant impact in a growing company.In This Role You WillMonitor and respond to customer inquiriesCollaborate with engineering to resolve technical issuesDocument solutions and maintain knowledge baseAssist in the development of new product features

This fully remote Solutions Engineer role supports SELECT by DoiT, working from anywhere in Ireland. As part of the EMEA Solutions Engineering team, the position centers on technical leadership for cloud data platform optimization, especially with Snowflake and Databricks. What you will do Collaborate with Account Executives to provide technical guidance throughout the customer journey Focus on advanced optimization strategies for platforms like Snowflake and Databricks Help organizations understand and implement cost-saving measures using SELECT by DoiT About SELECT by DoiT SELECT for Snowflake delivers automated optimizations and actionable insights for organizations using cloud data platforms. Support for Databricks and BigQuery is coming soon. The platform aims to improve cost visibility and efficiency for customers working in multicloud environments. More details are available at https://select.dev/. About DoiT International DoiT International supports over 4,000 customers worldwide, helping organizations maximize their cloud investments with AWS, Google Cloud, and Microsoft Azure. The company combines technology, data, and hands-on expertise, with a strong foundation in Cloud Data Platforms and FinOps practices.

ABOUT THE TEAMAt Mural, our Technical Solutions team is dedicated to not just being 'built for the Enterprise', but truly being 'built for your Enterprise'. Our skilled team engages in thorough discovery efforts to understand the core challenges faced by our customers, crafting tailor-made solutions that prioritize security and scalability. Our contributions are vital in fostering success for both our customers and Mural. We thrive in collaboration with a vibrant and diverse team that includes members from Sales, Customer Success, Product, Engineering, Marketing, Legal, and Security & Compliance.YOUR MISSIONIn this pivotal role, you will be instrumental in collaborating with both potential and existing customers. Your expertise in conducting discovery sessions and creating innovative, best-practice solutions will ensure that our customers derive immediate and future business value as they grow alongside us. You will be recognized as a trusted source of knowledge by both customers and colleagues.WHAT YOU'LL DOGain an in-depth understanding of our products to effectively address the diverse issues encountered by our customers.Work closely with Account Executives to conduct discovery sessions focused on business value.Create and deliver engaging product demonstrations that highlight business value and outcomes.Build strong, trustworthy relationships with key stakeholders at customer organizations, particularly within IT, Procurement, Security, Legal, and Compliance.Collaborate with cross-functional teams in Security & Compliance, Product Management, Engineering, and Legal to address RFPs and Security Questionnaires.WHAT YOU'LL BRINGA minimum of 7 years of experience in solutions/sales engineering and technical implementation.Ability to work primarily within Central European Time (CET) and occasional travel within the EMEA region for key customer engagements.Fluency in German (C1/C2 or native-level) and professional-level English, with the capability to confidently lead discovery sessions, conduct product demonstrations, and handle technical, security, and compliance discussions in both languages.Outstanding written communication skills with meticulous attention to detail, particularly when preparing technical documentation, RFP responses, and security questionnaires.

At Strencom, we aspire to be the premier provider of Managed Cloud and Connectivity Solutions, consistently delivering exceptional service that leaves our customers amazed.With over 20 years of experience in the industry and now a part of the Welltel Group, we proudly serve more than 200 mid to large corporate enterprises across Ireland and the UK, managing over 4,500 sites. Our connectivity solutions utilize a diverse range of technologies, including NGN Ethernet Fiber, Microwave Wireless, Private ADSL/eFibre, 4G, and Site to Site IPSEC VPN. Our Cloud Hosting services are powered by our self-service Software Defined Data Centre (SDDC) and custom Managed Hosting solutions.As a Network Engineer, you will play a crucial role in providing Level 1 customer and IT support while implementing customer solution builds. This technical position requires strong communication skills to effectively engage with both internal and external stakeholders, regardless of their technical background.Your responsibilities will encompass deploying router configurations for customer solutions and onboarding these configurations into the Strencom network. This includes tasks such as IP Addressing and subnetting, updating configuration templates with customer-specific information, deploying configurations on routers, and upgrading firmware versions when necessary. You will also be tasked with testing hardware prior to deployment and updating customer-specific documentation and diagrams.If you are pursuing a Cisco certification or have recently qualified with limited hands-on experience, you may be the ideal candidate for this role.

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms customer interactions, making them more efficient and impactful. Fin seamlessly integrates with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which enhances support for intricate inquiries that necessitate human engagement.Since our inception in 2011, we have garnered trust from nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Guided by our core values, we constantly challenge limits, operate with urgency, and deliver unmatched value to our clientele.What’s The Opportunity?As an AI-first organization, Intercom is redefining the landscape of customer service. Our advanced AI agent, Fin, combines automation with empathy, establishing a new paradigm in customer support. In this role, you will play a crucial part in shaping the future of AI-driven customer service, showcasing the transformative impact of artificial intelligence. By articulating an ambitious vision and delivering significant solutions, you will turn the concept of AI-enhanced support into a tangible reality for our clients.About the Role:We are seeking an extraordinary Solutions Engineer to become a vital member of our dynamic Customer Solutions Team. In this position, you will engage directly with our clients as their trusted advisor, playing a critical role in their success...

Catalyx, a dynamic and innovative company, is on the lookout for a skilled Project Engineer to become an integral part of our team at our customer site in Cork. About Us:Catalyx is at the forefront of operational process science, providing cutting-edge automation and service solutions for R&D, production, packaging, and delivery processes across North America and Europe. Formed in 2022 through the collaboration of CXV Global (which includes Crest Solutions, Xyntek, and VistaLink) and Panacea Technologies, we leverage over three decades of experience to optimize operational efficiency, performance, and safety for organizations in production-intensive and highly regulated industries. Explore our extensive capabilities and solutions at www.catalyx.ai. Your Role:As a Project Engineer, you will play a pivotal role in delivering exceptional lifecycle services to our clients in the life sciences and other regulated markets. Your expertise will help us drive efficiency and foster success within customer operations. Key Responsibilities:Oversee the timely and budget-conscious delivery of engineering projects while adhering to safety and quality standards.Define and scope new engineering projects, securing necessary capital approvals.Lead and participate in commissioning and qualification activities for ongoing and upcoming projects.Effectively communicate updates to management and project stakeholders.Facilitate collaboration among specialist trades and departments.Manage project interfaces with other projects and departments to ensure seamless execution.Coordinate with third parties including suppliers and service providers.Organize and maintain project documentation.Conduct cost estimations and manage budgeting processes.Oversee project scheduling and resource management.Report on project progress and identify potential risks.Conduct studies on constructability, maintainability, and operability.Ensure compliance by checking the current condition of systems.Organize and lead project meetings and training sessions as needed.

Join Wayflyer as an IT Support Engineer, where your expertise will help enhance our technology operations. You will be responsible for troubleshooting technical issues, ensuring smooth IT processes, and providing exceptional support to our team members. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!

The PreSales mission at HubSpot is to enhance sales efficiency, minimize churn rates, and advocate for value-oriented solutions that genuinely address customer needs.As a Senior Solutions Engineer, you will work closely with our sales team to drive the success of both potential and existing large-scale deals. Your technical expertise will be essential in establishing trust with our sales and service teams.What does your typical day involve?Fostering and nurturing relationships with sales representatives, partners, customers, and other internal stakeholders.Acquiring in-depth knowledge of HubSpot's product offerings to propose improved solutions.Identifying customer challenges and delivering technical insights to help them achieve their business objectives.Leading and participating in projects relevant to PreSales, sales, and broader business initiatives.Providing coaching and mentorship to junior team members.

Magnus Monitors designs radar-based monitoring devices and an AI-driven analytics platform for the Smart Tank Telemetry sector. As an IoT start-up, the company works with industry partners to refine its technology and expand its reach throughout the UK, Europe, and beyond. Role overview This Galway-based Technical Support Engineer position supports customers using MAGNUS Smart Tank Telemetry solutions across Ireland, the UK, and the EU. The role works closely with the Technical Support team leader and senior management to improve support processes, implement automation using AI tools, and strengthen client relationships as the company continues to grow. What you will do Deliver both pre-sales and post-sales application support for MAGNUS Monitors products Report directly to the Head of Operations and collaborate with the broader support team Objectives Maintain high standards and efficiency in support activities Achieve targets for customer response times and satisfaction Continue developing industry knowledge Contribute to the creation and ongoing updates of the internal knowledge database Communicate technical information clearly to a range of stakeholders Suggest improvements to existing products Technical support focus Take responsibility for customer issues, ensuring resolution by following established support processes and acting as the main technical contact Use phone, email, WhatsApp, and video calls to address and resolve customer problems Investigate, diagnose, and troubleshoot technical issues to enhance customer experiences

As a Senior Solutions Engineer at HubSpot, your mission will be to enhance our sales strategy by providing value-driven solutions that address customer needs. In this role, you will collaborate closely with the sales team to spearhead the execution of both prospective and expansion deals. Your technical expertise will position you as a trusted partner within our sales and services organizations.Your daily responsibilities will include:Establishing and nurturing relationships with sales representatives, partners, customers, and internal stakeholders.Gaining comprehensive knowledge of HubSpot products to propose tailored solutions effectively.Identifying customer challenges and delivering technical value that aligns with their business goals.Leading and participating in projects related to PreSales, sales initiatives, and broader business objectives.Coaching and mentoring junior team members to foster their professional growth.

Join Our Team:At Notion, we empower you to create beautiful tools that enhance your professional life. In an era overflowing with applications and tabs, Notion serves as a unified platform for teams to streamline their work—integrating documents, notes, projects, calendars, and emails, all with AI capabilities designed to provide answers and automate tasks. Our diverse user base, ranging from solo entrepreneurs to major enterprises like Toyota, Figma, and OpenAI, appreciates Notion for its adaptability, helping them save valuable time and resources. We believe that in-person collaboration is pivotal to our culture. Therefore, we require all team members to work from the office on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Specific teams or roles may necessitate additional in-office days.Role Overview:As part of Notion's sales organization, which is heavily focused on Product-Led Growth, you will engage with customers who often first experience our offerings through self-service options before transitioning to comprehensive solutions. As we scale, more prospects are keen to explore how Notion can integrate with their current tech landscape, replace existing systems, or be rolled out in stages to achieve their business objectives. In your role as a Solutions Engineer, you will:Collaborate closely with the sales team on customer interactions with both potential and current clients.Address complex product and technical inquiries, RFPs, and security questionnaires accurately and promptly.Provide expert technical guidance to customers throughout the sales cycle, emphasizing swift deployment and integration of Notion.Demonstrate tailored solutions using Notion, leveraging your comprehensive knowledge of its capabilities to enhance customer workflows and integrated applications during the pre-sales phase.Gather structured product feedback to inform the Product and Engineering teams, aiding in the continuous enhancement of Notion to meet customer needs.Partner with marketing to refine our technical messaging, contributing to blog posts, webinars, and customer-facing marketing materials.Educate the sales team about the product, upcoming releases, competitive landscape, and relevant customer environments and third-party applications.Document technical insights and contribute to internal knowledge bases, serving as a resource for teams, customers, and partners.Your Impact:Act as the technical advisor for customers, ensuring a seamless onboarding experience.Drive customer satisfaction and retention by facilitating successful implementations of Notion.Help shape the future of Notion through valuable customer insights and feedback.

Join nooks as a Technical Support Engineer and be a vital part of our dynamic team in Ireland! In this role, you will leverage your technical expertise to assist our customers, ensuring they receive top-notch support and solutions. Your ability to troubleshoot and resolve technical issues will be essential in providing an exceptional user experience.