Role overview Pavago seeks an Executive Assistant who will support company leaders in the automotive sector. This remote position is based in Jamaica and centers on managing daily administrative work to help operations run efficiently. What you will do Oversee executive calendars and manage scheduling Arrange meetings, calls, and appointments Handle correspondence and communications on behalf of the leadership team Requirements Strong organizational abilities Attention to detail Consistent performance and reliability in a remote work environment

Role overview pavago is looking for a Receivables Support Representative to join the financial operations team in a remote capacity. This role centers on supporting receivables management, helping ensure business operations continue smoothly. What you will do Handle inquiries related to accounts receivable, providing timely and clear responses Process financial transactions with accuracy and attention to deadlines Keep records current and precise, maintaining reliable documentation Collaborate with other departments to improve processes related to receivables Location This position is fully remote and open to candidates living in Jamaica.

Role overview pavago is looking for a Business Applications Developer to join the team in a fully remote capacity within Jamaica. The main focus is on building and implementing business applications that help streamline operations. This role involves creating software solutions tailored to the specific needs of clients. What you will do Develop and deploy business applications that improve how operations run Collaborate with teams across departments to design solutions that meet client requirements Location This position is remote and available to candidates based in Jamaica.

Pavago is looking for a Director of Client Operations to guide its client-facing teams. This remote position is based in Jamaica and centers on managing client operations and maintaining high service standards. Role overview The Director of Client Operations oversees the daily operations that support Pavago's clients. This includes monitoring service delivery and working to improve how teams interact with clients. The role requires close collaboration with colleagues across different departments to streamline processes and boost client satisfaction. Key responsibilities Lead and manage client operations to ensure consistent service quality Work with cross-functional teams to improve operational workflows Focus on enhancing client satisfaction through process optimization Who succeeds in this role This position calls for a motivated leader with experience in client operations and a commitment to operational excellence. Strong communication and collaboration skills are essential for working with teams across the organization.

Role overview Pavago seeks a Customer Service & Dispatch Coordinator to support HVAC and trades operations. This remote role is open to candidates based in Jamaica. The coordinator handles incoming service requests, organizes technician schedules, and assists both clients and field staff through each stage of the job. What you will do Coordinate client service requests, making sure responses are accurate and timely Oversee daily dispatch activities for HVAC and trades technicians Maintain clear communication with customers and technicians to answer questions and provide updates Monitor service progress and follow up to confirm customer satisfaction Requirements Keen attention to detail Professional and clear communication skills Experience supporting clients and field teams is considered an advantage

As a Senior Marketing Coordinator at Pavago, you will play a pivotal role in our marketing initiatives. Your creativity and strategic thinking will help shape our brand's presence in the digital landscape. You will collaborate with cross-functional teams to develop and execute marketing campaigns that resonate with our audience and drive engagement.

pavago is hiring a Sales Support Coordinator to join the team remotely from Jamaica. This role centers on supporting daily sales operations and helping the sales team stay organized and efficient. Role overview The Sales Support Coordinator will assist with day-to-day sales activities, maintain accurate records, and help manage schedules. Coordinating communication between the sales team and clients is a key part of this position. What you will do Support the sales team with administrative and operational tasks Help ensure clear and timely communication with clients Maintain records and documentation with strong attention to detail Assist in managing team schedules and appointments Requirements Strong organizational skills Attention to detail Ability to work effectively in a remote setting

Role overview Pavago seeks a Marketing Systems Engineer with experience in AI and advertising technology. This remote position is open to candidates living in Jamaica. The main goal is to strengthen the marketing technology stack and ensure that AI solutions integrate well with advertising tools. What you will do Collaborate with teams throughout the company to build and improve marketing systems Integrate AI technologies into current ad tech platforms Support projects aimed at enhancing advertising strategies and increasing user engagement Contribute ideas for new ways to apply technology to marketing growth Location This is a fully remote role for candidates based in Jamaica.

Join Our Team as a Receivables Support RepresentativePosition Type: Full-Time, Remote Working Hours: Aligns with U.S. Business HoursAt Pavago, we are seeking a dedicated Receivables Support Representative who will play a crucial role in safeguarding our revenue, managing aging accounts, and facilitating timely payment resolutions across our customer accounts.This is an active and engaging position, not just a passive support role.Your Key ResponsibilitiesTake charge of collections executionThoroughly investigate billing discrepanciesProactively follow up on payment statusesEnsure accuracy in our CRMImplement improvements in receivables processesIf you are committed to seeing issues through to resolution, this role is perfect for you!What You'll Be Responsible For1. Collections & Payment ExecutionConduct daily outbound collections via phone and emailPursue follow-ups until:Payment is securedOr a payment commitment is confirmedMinimize:Aging balancesDelinquency risksSpot opportunities to:Encourage customers to enroll in auto-payMaintain a disciplined follow-up schedule2. Receivables Case ManagementInvestigate billing issues and discrepanciesIdentify root causes rather than superficial fixesManage and resolve cases using SalesforceDocument each case with:A clear issue summaryInvestigation detailsFinal resolutionConfirm customer understanding before closing cases3. Billing Issue ResolutionDiagnose:Invoice errorsAccount setup issuesService/billing mismatchesCoordinate solutions with internal teamsPrevent future issues through thorough resolution4. Customer Communication & Follow-UpCommunicate clearly and confidently with customersBalance:Urgency (in collections)Empathy (for customer experience)Provide proactive updates on:Payment statusesBilling investigationsManage objections with professionalism5. Documentation & CRM IntegrityMaintain organized, accurate case records in SalesforceLog:CallsEmailsCommitmentsOutcomesEnsure documentation is always audit-ready6. Process Improvement & InsightsIdentify recurring issues in billing or collectionsPropose workflow and system improvementsShare insights in weekly team meetings

Job Title: Customer Operations SpecialistPosition Type: Full-Time, RemoteWorking Hours: U.S. Business HoursAbout the RoleJoin our dynamic team at pavago as a detail-oriented and results-driven Customer Operations Specialist. In this pivotal role, you will take complete ownership of contract lifecycle management for a diverse customer portfolio.Your primary responsibility is to ensure that all customer agreements are accurate, executed correctly, thoroughly documented, and aligned with our billing and recurring revenue processes. You will serve as the internal steward of contract data, proactively driving contract completion, maintaining system accuracy, and minimizing operational and financial risks.This is an active role that demands a high degree of ownership, consistent outreach, meticulous attention to detail, and the capability to manage contract execution on a large scale.Your ResponsibilitiesContract Ownership & Data AccuracyOversee and manage all customer contracts within our portfolio.Ensure a reliable source of truth for contract status, terms, and coverage.Guarantee that all contract records are accurate, comprehensive, and current.Organize and maintain well-structured contract storage systems (e.g., Google Drive).Contract Tracking & System ManagementContinuously update the master contract tracking sheet.Monitor contract terms (e.g., duration, renewal dates, special conditions).Maintain accurate records by purging inactive accounts.Prepare and structure contract data for CRM (Salesforce) accuracy.Contract Outreach & ExecutionIdentify customers lacking valid contracts and prioritize outreach efforts.Engage in daily outreach via phone and email to drive contract completion.Effectively communicate contract terms, pricing structures, and overall value.Utilize DocuSign to send agreements and monitor them through to completion.Conduct consistent follow-ups to ensure contract closure.CRM & Revenue Alignment (Salesforce)Update contract-related data and RMR (Recurring Monthly Revenue) in Salesforce.Document all updates, activities, and changes in the system for auditing purposes.Leverage contract interactions to validate and enhance customer data accuracy.DocuSign & Agreement ManagementCreate, send, and manage agreements for new services and account updates.Ensure all documents are properly executed and securely stored.Handle account transfers while ensuring compliance and proper documentation.AutoPay & Compliance TrackingFacilitate AutoPay enrollment for all applicable contracts.Document exceptions and apply necessary adjustments as needed.

Pavago seeks a Business Operations Coordinator to strengthen daily operations and support a connected remote team. This fully remote role is open to candidates based in Jamaica. Role overview This position focuses on streamlining business processes and encouraging teamwork across a distributed workforce. The coordinator will play a key part in maintaining smooth workflows and supporting the company’s commitment to quality service for clients and partners. What you will do Simplify and organize business processes to improve daily operations Identify opportunities to increase efficiency across teams Promote a positive, collaborative remote work culture Help deliver strong service to clients and partners Location This is a remote position based in Jamaica.

Role Overview Pavago is hiring a Receivables Support Representative to help manage and process receivables. This remote position is open to candidates based in Jamaica. The role centers on handling transactions accurately and efficiently, supporting the broader team’s work. What You Will Do Process receivables and maintain accurate records Monitor transactions to ensure they meet company standards Support customers with questions or issues related to receivables Work closely with team members to resolve discrepancies What We Look For Strong analytical skills Keen attention to detail Commitment to reliable, friendly customer service If you value accuracy and enjoy supporting customers, Pavago welcomes your application.

pavago is hiring a remote Sales Development Representative based in Jamaica to focus on property management solutions. This role centers on building relationships with potential clients and supporting the company's growth in the real estate sector. Role overview The Sales Development Representative will help drive sales by reaching out to prospects, nurturing leads, and introducing pavago's property management services. Strong communication skills are essential, as the position involves frequent interactions with clients interested in real estate solutions. What you will do Engage with potential clients to understand their property management needs Present pavago's services and explain how they address client challenges Support the sales team by qualifying leads and expanding the client base Requirements Excellent communication skills Interest in real estate and property management Ability to work remotely from Jamaica

Receivables Support Representative (Collections & Billing Resolution) – Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleWe are seeking a proactive Receivables Support Representative who will take charge of collections, address billing discrepancies, and safeguard our revenue streams.This position demands a high level of execution — it's not just a support role.In this role, you will:Lead collections on overdue accountsThoroughly investigate and rectify billing discrepanciesKeep CRM records accurate and updatedEnsure steady cash flowIf you are determined to follow through until all issues are resolved — you will excel in this environment.Your ResponsibilitiesCollections & Payment Execution (Primary Focus)Carry out daily outbound collections via calls and emailsSecure:PaymentsPayment commitmentsMaintain a consistent follow-up routine until resolutionMinimize:Aging balancesDelinquency risksIdentify and promote auto-pay conversionsReceivables Case ManagementInvestigate billing issues arising from:CollectionsCustomer inquiriesInternal communicationsDetermine root causes (not just symptoms)Open, manage, and resolve cases using SalesforceEnsure each case includes:Issue descriptionInvestigation notesResolution detailsConfirm customer understanding before closing casesBilling Issue ResolutionResolve:Invoice discrepanciesAccount setup complicationsSystem errorsCoordinate with internal teams to ensure swift issue resolutionImplement root-cause fixes to prevent future occurrencesCustomer CommunicationCommunicate with clarity, confidence, and professionalismBalance:Urgency (for collections)Empathy (for customer experience)Provide proactive updates regarding:Billing concernsPayment statusesAddress objections and advance conversations effectivelyDocumentation & CRM AccuracyMaintain organized records within SalesforceDocument:CallsEmailsCommitmentsOutcomesEnsure that documentation is complete and ready for auditsProcess ImprovementIdentify recurring billing or collections issuesSuggest improvements to:WorkflowsSystems

Pavago is looking for a Marketing Coordinator to join the team remotely from Jamaica. This role centers on supporting marketing projects and increasing engagement across several channels. Key responsibilities Assist with planning and executing marketing campaigns Support daily marketing activities and communications Help track and analyze campaign performance Work closely with team members to keep projects organized and on schedule What we look for Strong organizational skills Creativity in approaching marketing tasks Ability to work independently in a remote environment This position offers flexibility and the chance to contribute to marketing efforts while learning on the job.

About Huzzle Huzzle connects skilled professionals with top roles at organizations throughout the UK, US, Canada, Europe, and Australia. Clients range from fast-growing startups to digital agencies and tech platforms in sectors like SaaS, MarTech, FinTech, and EdTech. Unlike typical outsourcing, Huzzle integrates talent directly into client teams, focusing on long-term value and collaboration. Role Overview The Account Executive role at Huzzle is remote, based in Jamaica. This position centers on driving new business and building lasting client relationships. Candidates with a background in SaaS or B2B sales, or experience in a startup setting, will find an opportunity to make a measurable impact. Strong closing abilities and a consultative approach are essential. What You Will Do Manage the full sales cycle, from qualified lead to signed contract. Lead discovery calls, deliver product demos, and tailor presentations to client needs. Build and maintain a healthy sales pipeline using CRM systems such as HubSpot or Salesforce. Understand customer challenges and match solutions effectively. Work closely with SDRs and marketing to turn inbound and outbound leads into new business. Negotiate terms and close deals to meet or exceed monthly revenue targets. Keep sales forecasts and reports accurate and up to date.

Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleWe are seeking a dedicated Customer Operations Specialist to manage the entire contract lifecycle, oversee contract execution, and ensure CRM data integrity for a diverse customer portfolio.This role is highly active and ownership-driven, requiring a proactive approach to contract management.Key Responsibilities:Take charge of contract data managementFacilitate contract completion through consistent outreachMaintain accuracy within the CRMEnsure alignment of contracts with billing and recurring revenueIf you excel in fast-paced, detail-focused environments that require diligent follow-up, this position is tailored for you.Your Responsibilities Include:1. Contract ManagementOversee all customer contracts from initiation to completionMaintain a centralized record of:Contract statusTerms and conditionsCoverage detailsEnsure all records are:AccurateComprehensiveReady for auditsOrganize structured storage solutions (e.g., Google Drive)2. Data Tracking and ManagementManage master tracking sheets using Excel / Google SheetsMonitor:Renewal datesContract lengthsSpecial provisionsEliminate inactive accountsPrepare contract data to ensure CRM accuracy in Salesforce3. High-Volume Contract Outreach and ExecutionIdentify clients lacking signed contractsPerform daily outreach via email and phoneEffectively communicate:Pricing structuresTerms and conditionsValue propositionsUtilize DocuSign to send agreementsSteer contracts through the process from sent → signed → completedEnsure consistent follow-up until contracts are finalized4. CRM and Revenue IntegrationUpdate Salesforce with contract data and Recurring Monthly Revenue (RMR)Record all actions and updates for audit trackingEnhance data quality through contract interactions5. Documentation ManagementCreate and manage agreements for:New servicesAccount modificationsEnsure proper execution and storage of all documentsAssist with account transfers by providing appropriate documentation6. AutoPay and Compliance ManagementVerify AutoPay enrollment for eligible customersMonitor exceptions and implement necessary adjustmentsMaintain compliance with documentation requirements

We Clone You is a premier virtual assistant company dedicated to empowering businesses of all sizes by delivering exceptional virtual assistance. We are currently seeking a driven Virtual Assistant with specialized expertise in accounting and bookkeeping to enhance our client's operations and facilitate their growth.In this role, your key responsibilities will include:Delivering centralized financial and bookkeeping support across diverse projects and entities;Monitoring daily financial activities, encompassing income, expenses, and project performance metrics;Overseeing cash flow, basic forecasting, and visibility into financial health;Preparing and organizing invoices while tracking vendor payments, pending invoices, and due dates;Assisting with bank and account reconciliations by methodically organizing and categorizing transactions;Maintaining accurate and up-to-date financial records for all business accounts;Implementing structured expense controls and financial documentation systems;Organizing financial files and documentation for audits, compliance, and reporting as necessary;Supporting accounting efforts by ensuring records are meticulous, organized, and easily accessible.

pavago is hiring an Outbound Performance & Client Success Lead. This remote role is based in Jamaica and centers on improving client satisfaction and outbound performance. Role overview This position focuses on driving results through outbound strategies. The Outbound Performance & Client Success Lead works closely with teams across the company to deliver strong service and support for clients. Key responsibilities Enhance client satisfaction by supporting and guiding client interactions Develop and implement outbound strategies to improve performance Work with cross-functional teams to address client needs Support efforts to improve client retention and encourage growth Location This is a remote position open to candidates based in Jamaica.