Purchasing ManagerLocation: Remote (Kenya)Job Type: Full-TimeJoin our dynamic team at remote-raven, a rapidly expanding provider of HVAC and electrical services. We pride ourselves on operational excellence, cost efficiency, and exceptional service delivery. As we continue to grow our infrastructure to support our expanding operations, we are in search of a dedicated Purchasing Manager to enhance our procurement processes.Position OverviewThe Purchasing Manager will remotely oversee procurement activities, supporting our U.S.-based HVAC and electrical divisions. This pivotal role involves sourcing essential materials, fostering vendor relationships, and optimizing cost efficiencies while ensuring timely procurement and effective coordination with U.S. operations.Key ResponsibilitiesImplement purchasing strategies within HVAC and electrical divisions.Coordinate daily procurement tasks for U.S.-based operations.Manage supplier relationships concerning pricing, availability, and delivery schedules.Negotiate pricing, terms, and rebates with vendors and distributors.Monitor and manage purchase orders to guarantee timely fulfillment.Oversee inventory levels and collaborate with warehouse and field teams.Identify cost-saving opportunities and enhance purchasing efficiency.Maintain accurate purchasing data in ERP systems.Engage with U.S. teams across operations, finance, and leadership.Assist in standardizing purchasing processes across various locations.QualificationsA minimum of 5 years of experience in purchasing, procurement, or supply chain management.Experience working with U.S.-based companies or in remote roles is preferred.Strong negotiation skills and adept at managing vendor relationships.Familiarity with ERP systems and purchasing platforms.Proficient in Excel and data analysis.Excellent communication skills in English, both written and verbal.Highly organized with exceptional attention to detail.Preferred QualificationsExperience in the HVAC, electrical, construction, or service industries.Knowledge of U.S. suppliers (e.g., Ferguson, Winsupply, Grainger).

Join our team as a Remote Nurse and make a difference in patient care from the comfort of your home!What We Provide: Complete remote work opportunity Competitive hourly wage: $5/hr Full-time position Weekly salary payouts We are in search of two passionate and detail-oriented Remote Nurses who possess experience in both clinical and non-clinical tasks, including patient documentation, chart preparation, and various administrative responsibilities. This position requires a strong ability to work independently and with precision in a remote environment.Key Clinical Responsibilities:New Patient Documentation/Chart Preparation for Obstructive Sleep Apnea (OSA) Complete the History of Present Illness (HPI) using our standard template Document summaries from previous sleep study reports Gather serial and device numbers for patients on PAP therapy for compliance tracking Ensure all pertinent providers are included in the charts (referring physician, primary care physician, psychiatrist, etc.) Include pharmacy information Provide education on OSA and home sleep testing (HST)/Polysomnography (PSG) Prepare Assessment and Plan (A&P) utilizing existing Athena shortcuts Initiate sleep study orders Draft outgoing letters Return Visit Documentation/Chart Preparation for OSA Copy and paste previous notes as necessary Document the latest HST/PSG results Summarize PAP settings and compliance data Record the chief complaint for the visit Summarize current sleep schedule and average total sleep time (TST) Update past medical history (PMH) Update the current medication list Set up return to office (RTO) visits Ensure all provider and pharmacy information is current Prepare referral letters Establish Durable Medical Equipment (DME) and Oral Appliance Therapy (OAT) orders Patient Case ManagementManage and document patient cases thoroughlyPrescription RefillsDocument the last fill date and the date of the last office visit for controlled prescriptionsNon-Clinical Responsibilities:Administrative Duties Prepare prior authorization appeal letters, Department of Transportation (DOT) and Federal Aviation Administration (FAA) compliance letters, and other required forms Review and organize clinical inbox communications, summarizing sleep study results from external facilities Handle prior authorizations for PSGs Process prior authorizations for medications Manage medication appeals Prepare for HST interpretations

About the Role:Join our dynamic team at remote-raven as a meticulous and highly organized Event Coordinator. This remote position is perfect for individuals who thrive in a fast-paced environment and possess a keen eye for detail. You will oversee and coordinate all facets of client events, ensuring flawless execution and outstanding deliverables. The ideal candidate is proactive, tech-savvy, and possesses exceptional communication skills. Collaboration with internal teams and clients is key to ensuring that all event-related tasks are executed efficiently and meet the highest standards.This is a fully remote role where you will be working during the night shift (EST) at a competitive rate of $6/hr.

Join SGS as a Purchase to Pay Officer, specializing in invoicing and payments. In this critical role, you will ensure the accuracy and efficiency of our procurement process, manage vendor payments, and maintain precise financial records. As part of our dedicated team, you will contribute to enhancing our operational excellence and support our commitment to quality service delivery.

Join The Credit Pros for an exciting FULL-TIME REMOTE CAREER OPPORTUNITY!Elevate Your Career in the Dynamic Credit Sector!Are you prepared to elevate your professional journey? At The Credit Pros, we champion the idea that diverse viewpoints fuel innovation and success. We are on the lookout for motivated individuals who are passionate, eager to learn, and thrive amid new challenges. If you're ready to become part of a team that balances hard work with enjoyment, you are destined to be a valuable addition to The Credit Pros!About Us:The Credit Pros stands as a national frontrunner in credit repair, committed to assisting clients in removing negative, inaccurate, outdated, and erroneous information from their credit reports. Our mission goes beyond mere repair; we strive to educate clients on the workings of the credit system and empower them to proactively enhance their financial wellness. As an Inc. 5000 company, we lead the way in industry growth, dedicated to cultivating an outstanding organization that positively influences the lives of our clients and employees alike. Our commitment to excellence has garnered us accolades, including recognition as one of Inc. Magazine's top 50 workplaces and a distinguished Smart CEO Magazine Corporate Culture Award.Role Overview:As a Client Success Agent, you will be instrumental in enhancing client satisfaction and driving revenue growth through retention efforts. You'll provide phone-based support to clients from the comfort of your home, addressing product and platform issues as well as account and billing queries. Your strong communication skills and customer-first philosophy will be pivotal in empathetically engaging with TCP's customers to resolve their concerns.Key Responsibilities:Manage customer inquiries through phone, email, and chat, adhering to standard operating procedures.Utilize TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.Escalate and assign issues to appropriate departments when necessary.Document, review, and follow up on customer requests and resolutions.Investigate and provide precise solutions to inquiries.Update customer records during interactions to maintain accuracy.Meet key performance indicators for client-facing time, call quality, and occupancy rates.Address billing inquiries related to payment plans, account balances, and overdue payments.Clarify charges, generate statements, and process billing adjustments.Handle service cancellations, employing retention strategies and resolutions.Complete training on cancellations and apply retention strategies in daily tasks.

Join our dynamic team at remote-raven as a Zoho Account Manager, a pivotal role for a detail-oriented and client-focused professional skilled in Zoho CRM and its suite of applications. In this position, you will be the primary liaison for our clients, overseeing the discovery process, implementation, and ongoing optimization following project launch. Your expertise will be crucial in translating business requirements into effective system workflows, managing project execution within the Zoho environment, and fostering strong client relationships. The role is divided into Client-Facing Implementation & Project Management (60%) and Client Outreach & Relationship Management (40%). To excel in this position, you will need exceptional communication skills, strong task management capabilities, and the ability to design tailored solutions within the Zoho ecosystem.Key Responsibilities1. Client-Facing Implementation & Project Management (60%)● Facilitate client kickoff meetings to gather project requirements, identify CRM challenges, and present tailored Zoho solutions.● Convert client objectives into detailed project plans, workflows, and automation processes within Zoho CRM and related applications.● Utilize project management tools (e.g., Zoho Projects, Zoho Sprints) to assign tasks, ensuring timely completion and thorough documentation.● Design, test, and implement automation rules, blueprints, and custom functions using Deluge scripting.● Ensure data integrity and optimize reporting dashboards and pipelines within CRM.● Collaborate with internal teams and developers to guarantee the quality and coherence of all deliverables.● Create comprehensive task documentation, SOPs, and instructional videos to assist with client onboarding and internal transitions.2. Client Outreach & Relationship Management (40%)● Maintain ongoing communication with clients to ensure satisfaction, drive adoption, and identify upsell opportunities.● Conduct regular performance reviews and strategic discussions with clients to evaluate CRM ROI and feature usage.● Spot opportunities for expansion or optimization within client accounts (e.g., recommending additional Zoho apps or automation).● Aid in training delivery through live demonstrations, video tutorials, and customized help documentation for each client's needs.● Ensure prompt collection of feedback and resolution of support tickets or implementation updates.Skills & Qualifications● 2–4 years of experience in Zoho CRM administration, implementation, or account management.● Profound knowledge of the Zoho One ecosystem: CRM, Campaigns, Flow, Projects, Creator, Analytics, and Desk.● Proficient in Deluge scripting, webhooks, and basic API integrations.● Exceptional verbal and written communication skills, capable of simplifying technical solutions into business-friendly language.● Strong project management and client communication skills, adept at managing multiple tasks concurrently.

About the RoleJoin our dynamic team at Remote-Raven as a Sales Assistant. In this pivotal role, you will provide essential support to our sales team through effective coordination, communication, and preparation of sales quotes. We seek an individual who is not only a quick learner but also excels in a high-energy sales environment and possesses outstanding communication skills.Key ResponsibilitiesPromptly respond to emails from clients and internal sales team members with professionalism and efficiency.Assist the sales team by managing administrative and coordination tasks effectively.Participate in the preparation of sales quotes and proposals (training will be provided).Ensure accuracy in utilizing company systems and sales tools.Monitor requests, follow-ups, and next steps to facilitate deal flow.Maintain clear and proactive communication to drive the sales process forward.QualificationsExceptional written and verbal communication skills.Organized, meticulous, and responsive in a fast-paced setting.Ability to learn quickly and adapt to new systems and processes with ease.Strong critical thinking skills and the ability to prioritize tasks effectively.Comfortable working autonomously as well as collaboratively within a team environment.

Join our dynamic team at Remote Raven as a Remote Administrative Assistant! In this role, you will provide essential administrative support, ensuring smooth operations while working from the comfort of your home. If you are organized, detail-oriented, and possess excellent communication skills, we want to hear from you!

Join Remote Raven as an Executive Assistant and become an integral part of our dynamic team! We are seeking a highly organized and proactive individual to support our executives in their daily operations. This role offers the opportunity to work from anywhere in Kenya while playing a key role in enhancing productivity and efficiency.As an Executive Assistant, you will manage schedules, coordinate meetings, and handle correspondence, ensuring seamless communication and organization. You will also assist in project management and help streamline processes for our executive team.

Position OverviewJoin our dynamic design-centric company as an Executive Assistant. We are looking for a meticulous, proactive, and organized individual to provide comprehensive support to our owner and streamline operations within our growing business.This multifaceted role encompasses executive assistance, business operations management, client communication, light marketing, and personal assistance. The ideal candidate is tech-savvy, reliable, and possesses a keen eye for detail while thriving in a fast-paced environment.Key ResponsibilitiesExecutive & Administrative SupportManage schedules, appointments, and reminders efficiently.Coordinate meetings and ensure timely follow-ups.Oversee email management, including:Filtering and removing spam.Flagging and prioritizing essential messages.Drafting and responding to emails as required.Perform general administrative tasks and maintain consistent follow-ups.Design Business Operations SupportFurniture, Fixtures & Equipment (FFE)Assist in sourcing FFE for various design projects.Track all FFE orders and delivery timelines using design studio software.Maintain organized logs of orders and vendor information.Provide clients with regular updates regarding order status and deliveries.Client Communication & Project SupportFacilitate client correspondence and project updates.Disseminate project updates and order tracking information.Support project organization and documentation within design systems.Social Media & Marketing SupportDevelop and manage a content calendar for social media.Engage with social media messages and comments promptly.Assist in editing videos and reels.Edit and organize before-and-after photos for social media posts.Help maintain brand consistency and visual storytelling.Personal & Lifestyle SupportConduct research and book travel arrangements (flights, hotels, transportation).Schedule personal appointments as needed.Assist with special projects, research, and other personal tasks.

Position OverviewJoin our dynamic team at remote-raven as a meticulous and highly organized Loan Officer Assistant. This vital role is designed to assist loan officers through the intricacies of the loan application and closing process. Your contributions will ensure precise documentation, prompt communication, and seamless coordination among borrowers, loan officers, and our internal processing teams.We are looking for a candidate with exceptional administrative and communication abilities, a solid grasp of the loan lifecycle, and the ability to thrive in a fast-paced, deadline-oriented environment, all while providing outstanding client service.Key ResponsibilitiesLoan Processing & File ManagementAssist loan officers in collecting, organizing, and evaluating client documentation for real estate financing.Ensure loan applications are complete and accurate before submission.Maintain meticulous and current loan files and client records.Monitor loan timelines and ensure all tasks adhere to critical deadlines.Prepare necessary documentation to facilitate smooth loan funding and closing.Client Communication & CoordinationEngage with clients to provide updates, respond to inquiries, and gather additional information as needed.Serve as a liaison between borrowers, loan officers, underwriters, and processors.Ensure professional, timely, and clear communication with borrowers and referral partners.Enhance borrower experiences through consistent follow-up and updates.Internal Collaboration & Workflow SupportCollaborate with underwriters and internal teams to guarantee timely loan processing.Proactively identify and resolve missing or incorrect information.Support loan officers in managing multiple loan files concurrently.Assist in scheduling appointments, meetings, and follow-ups.Reporting & Administrative SupportKeep accurate records of loan applications and communications.Generate reports detailing loan statuses and key performance metrics.Contribute to marketing initiatives that bolster lead generation and referral activities.Perform additional administrative tasks to enhance team productivity and operational efficiency.

Position OverviewWe are on the lookout for a meticulous and process-oriented Remote Administrative Support Specialist who will play a pivotal role in assisting our General Contracting team with execution-focused tasks. This position involves managing subcontractor setups, document control, inbox and file organization, and ensuring CRM data accuracy to support business development and preconstruction efforts.This is a strictly administrative role that adheres to established procedures and checklists. All technical decisions, scope interpretations, estimating judgments, and contractual reviews will be handled by our internal General Contracting staff. The right candidate will be detail-focused, dependable, and able to work independently within clearly defined processes.Key ResponsibilitiesSubcontractor & Vendor Setup (BuilderTrend)Create and manage subcontractor and vendor profiles in BuilderTrend as needed.Dispatch standard qualification request emails for necessary documents including:Certificate of InsuranceW-9Invoice submission acknowledgmentExecuted subcontractor agreementVerify receipt of required documents (without reviewing or interpreting coverage or terms).Upload and organize qualification documents in BuilderTrend.Activate vendor records once all necessary items are completed.File all documents following established naming conventions and folder structures.Monitor expiration dates and send renewal requests for insurance and agreements.Update existing vendor records and resolve any backlog.Estimating & Preconstruction Inbox ManagementOversee estimating and preconstruction inboxes during designated hours.Save and file incoming estimates, quotes, and attachments to the correct project folders.Organize relevant email threads and attachments without modifying content.Maintain structured archives for project correspondence.Project Folder Management & Document ControlEnsure proper organization of prospect and preconstruction project folders.Consistently apply standard naming conventions and version control.Guarantee that new and revised documents are stored appropriately.Archive outdated or superseded files according to company standards.Close out and archive lost projects, including status updates in BuilderTrend.CRM Data Integrity (Pipedrive)Input and update project data in Pipedrive as directed by internal staff.Complete necessary project detail fields using only the provided information.Highlight missing, unclear, or incomplete data for follow-up (without making independent assumptions).General ExpectationsAdhere to written procedures and checklists.Demonstrate a proactive approach in fulfilling responsibilities.Maintain open communication with team members.

Role OverviewThe Business Development Representative plays a pivotal role in fostering the initial phases of our revenue pipeline. This position is focused on the proactive capture, qualification, and development of leads related to construction projects. A key aspect of this role involves establishing robust relationships with developers, owners, and project stakeholders from the outset, thereby generating high-quality, sales-ready opportunities for our sales team.By leveraging construction intelligence, project data, and cold calling strategies, the Business Development Representative will contribute directly to the company's growth in the fitness and wellness sector.Key ResponsibilitiesManage the entire lead capture and development process through construction data platforms, organic searches, and inbound inquiries.Identify and qualify new construction projects that include planned fitness or wellness features.Conduct structured, value-oriented outreach to engage decision-makers early in the project development phase, as well as to those involved with existing fitness and wellness facilities, maximizing early influence and opportunity creation.Engage prospects through a consistent multi-touch follow-up strategy until they are primed for sales engagement.Effectively transition qualified leads to the sales team, providing comprehensive context, detailed notes, and warm introductions.Maintain accurate lead records, detailed activity logs, and current status updates in the CRM system.Work collaboratively with Sales and Operations teams to enhance lead quality and conversion rates.Success MetricsConsistently growing and well-qualified pipeline of opportunities.Timely response to new leads, ideally within 24 hours.High engagement levels through structured outreach and persistent follow-ups.Seamless transitions to the Sales team, including comprehensive project details and contact information.Clear visibility into all lead activities, statuses, and outcomes.

Position OverviewWe are in search of a skilled Controller/Accounting Manager to lead our financial operations within a multifaceted multi-entity structure. This pivotal role involves overseeing accounting functions for three operating companies and more than 40 real estate entities. The successful candidate will demonstrate an aptitude for navigating complex entity structures while ensuring precise record-keeping and compliance across all entities. Strong technical accounting skills, exceptional organizational capabilities, and proven experience in multi-entity accounting are crucial, alongside the ability to effectively lead our accounting team.Key ResponsibilitiesFinancial Reporting & ComplianceGenerate accurate quarterly financial statements for three operating companies and over 40 real estate entities in accordance with GAAP.Coordinate and supervise year-end tax preparation with external accountants for all entities.Ensure timely and precise month-end and year-end closing processes across multiple entities concurrently.Maintain distinct financial records for each entity while ensuring uniformity in accounting policies.Team LeadershipSupervise and mentor the bookkeeping staff, providing strategic guidance and effective task delegation.Review and approve the work completed by accounting personnel.Foster a collaborative and productive team atmosphere.Accounting OperationsManage accounts payable transactions across all entities, ensuring accurate expense classification.Handle accounts receivable transactions and monitor customer accounts for operating entities.Prepare monthly bank and credit card reconciliations for all entities.Maintain precise and organized general ledgers for over 40 entities.Track and accurately allocate shared expenses among entities.Financial Planning & AnalysisOversee the annual budgeting process across all entities, collaborating with department heads.Project and monitor cash flow across operating and real estate entities to ensure sufficient liquidity.Provide consolidated cash management recommendations to leadership.Manage complex intercompany transactions and notes among 40+ entities, ensuring proper documentation and timely settlements.Process ImprovementIdentify and implement opportunities to enhance accounting processes across multiple entities.

We are seeking an experienced and dedicated Construction Project Manager to join our team at remote-raven. In this role, you will oversee various construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. You will collaborate with clients, contractors, and other stakeholders, leading project teams and managing resources effectively.Your expertise will be crucial in mitigating risks, resolving issues, and ensuring compliance with all safety regulations and building codes. If you're passionate about construction management and have a proven track record of successful project delivery, we want to hear from you!

Join our dedicated team at Tatu City as a results-oriented Field Retention Agent. In this pivotal role, you will not only focus on saving accounts but also on rekindling relationships with our valued customers. Your proactive engagement with dormant or suspended clients will be crucial in addressing their concerns and implementing strategic win-back solutions to foster long-term loyalty.Key ResponsibilitiesActive Re-engagement: Conduct in-person visits to re-engage inactive or terminated customers, resolving past issues and converting them into active subscribers.Relationship Management: Serve as a brand ambassador, performing follow-ups to highlight the value of our services and identify key factors leading to customer churn.Strategic Retention: Design and execute targeted campaigns, including personalized offers and loyalty programs, aimed at encouraging immediate reactivation.Issue Resolution: Provide immediate solutions or liaise with technical and support teams to eliminate service-related barriers to adoption.Equipment Management: Oversee the professional collection of company equipment from customers who have completely exited the service.Reporting: Monitor all field interactions and deliver insights to management regarding churn drivers and territory-specific trends.How Success is MeasuredTotal volume of successfully reactivated customers (Win-back rate).Monthly churn reduction within your assigned territory.Customer satisfaction scores following field interactions.Improvement in Customer Lifetime Value (CLV).

We are seeking a skilled Zoho Developer to join our fully remote team at remote-raven. This is an excellent opportunity for a tech-savvy individual who thrives in a self-directed environment and is adept at Zoho CRM development, web integrations, and automation. You will play a vital role in implementing, optimizing, and integrating Zoho tools to enhance our business operations and improve overall efficiency.Key Responsibilities:1. Zoho CRM Development & AutomationImplement, customize, and manage Zoho CRM modules, blueprints, and workflows.Utilize Deluge, JSON, and SQL to create custom functions and automate processes.Integrate Zoho with internal and external systems via APIs, Zoho Flow, and webhooks.2. CRM Strategy & Campaign ExecutionMaintain clean CRM data for effective segmentation and reporting.Design and execute campaigns in Zoho Campaigns, monitoring conversion rates and engagement metrics.Collaborate with sales and operations teams to enhance pipeline visibility and streamline automation workflows.3. Web Development & Systems IntegrationDevelop and maintain integrations between WordPress, web forms, and Zoho tools.Support responsive UI experiences and automate real-time lead flow.Troubleshoot and resolve frontend and backend data synchronization issues.

Position OverviewWe are on the lookout for a talented and meticulous Graphic Designer to enhance our marketing efforts across various print and digital platforms. This design-centric role emphasizes print graphics and email design, while also facilitating a modern marketing workflow that integrates light automation and collaborative tools.The ideal candidate possesses a solid foundation in design principles, exceptional attention to detail, and the ability to work effectively with templates and standardized processes. Tech-savvy individuals comfortable with learning new systems will excel in this role.Main ResponsibilitiesPrint & Marketing DesignCreate professional print materials such as:flyers, brochures, postcards, signage, banners, and branded collateralPrepare print-ready files, ensuring accurate sizing, formatting, and layout standardsMaintain brand consistency across all marketing collateralEmail Design SupportDesign and format email layouts and graphics using CanvaDevelop reusable templates for email campaigns and announcementsAssist in email marketing execution by ensuring clean formatting, compelling visuals, and a clear layoutCreative Execution for Digital PlatformsDesign graphics for digital campaigns as needed (social media, advertisements, landing pages, internal use)Adapt creative assets into various sizes for different platformsWorkflow, Collaboration & OrganizationCommunicate and collaborate with team members via SlackMaintain organized files, consistent naming conventions, and design librariesAdhere to creative checklists to ensure quick turnaround without compromising qualityAutomation & Tech Stack Support (Bonus)Assist with marketing workflows utilizing tools such as:GoHighLevel (GHL)Slackn8n (or similar automation tools)Provide design assets for automation-driven campaigns (email templates, graphics, etc.)

Position OverviewJoin our dynamic team at remote-raven as a talented and detail-oriented Graphic Designer. This exciting opportunity allows you to contribute to a wide range of high-volume marketing and advertising projects across both digital and print platforms. Your role will center around creating visually appealing and impactful assets for advertisements, branding, and promotional materials that will be utilized on vehicles, signage, social media, and various other marketing channels.The right candidate will demonstrate exceptional efficiency in templated designs, ensure strong brand consistency, and consistently deliver high-quality graphics on a weekly basis.Key ResponsibilitiesAdvertising & Marketing DesignDesign eye-catching graphics for advertisements across various digital and print formats.Create and refresh vehicle/truck graphics and wraps.Produce engaging designs for banners, signage, and large-format prints.Adapt and enhance templated creative for new campaigns and promotions.Prepare platform-ready graphics tailored for social media channels.Brand & Visual ConsistencyEnsure all creative work adheres to established brand guidelines.Maintain visual consistency across all marketing materials.Contribute innovative layout and design ideas to enhance campaign effectiveness.Production & Asset ManagementPrepare print-ready files and coordinate specifications with vendors.Organize design files and templates for easy reuse.Support quick turnaround of marketing requests and revisions.